Hotel Atlantico: disappointing

We had been told this was a good hotel, 3*. It was barely okay. The food, while not surprising for Cuba, was repetitive and often dry (chicken). They never had any yougurt, the first time in over 40 years of going we have seen this. And not one mojitto. These are the things that make Cuba acceptable. The beach was lovely but dirty. The staff were kind and helpful. The bedspreads were very dirty. There were lots of steps, though i had requested no stairs, This was definitely not the right resort  [... read more]for us. We would not go back there.

Paradisus Princesa Del Mar: Paradisus was indeed Paradise

The resort itself was absolutely gorgeous - picturesque. The photos provided online are indeed a true reflection of the actual grounds. Resort was very clean, very pretty. The food was great :) The room was clean and staff were so very friendly. Nightly shows/entertainment were spectacular. Tours/excursions were fantastic!

Gran Muthu Imperial: A Gem in Cayo Coco Guillermo

I cant say enough about this resort. This has been my second time to this resort and it is absolutely beautiful. The staff are amazing and will do anything for you. They all have smiles on their faces and are ready to greet you will a hug. The rooms are always clean but there were some issues with getting clean towels in the rooms for showering. we did run into some issues with getting clean linen on our beds during the week Unfortunately my brother's room had towels that were dirty fr [... read more]om the previous people in the room. The other issue we did have is that our bar fridge was only stocked maybe twice in the week and they are no longer stocking the fridges with pop (cola). the grounds, pools, lobby are always cleaned and there was always someone cleaning up. The sports bar is far the best place to be each night. after supper we would stroll by and have a few drinks before retiring for the night. The beach is still a work in progress. I took a walk on the beach and there is still alot of shells and can be very hard to walk on. We plan on returning to this resort again next year because we have made so many friends with the staff and they feel like family to us.

Hotel Los Cactus: Good Resort

the resort was good ....pool beautiful,rooms good ,everything one needs,few hicupps ....grounds need some improvement ....but staff wonderful like this resort because it is only 2 storey ...one area is 3 floors ....

Club Amigo Atlantico Guardalavaca: Great place

Staff is always great. They are patient and gracious. The room we had was a little worn but spotless and the towel art amazing. Grounds were neatly trimmed and keep clean of the tourists tossed cups and garbage. The ocean and beach are fantastic in this location. The coral, which is about 150 yards off the beach, is breathtaking and the variety of fish will have you out there everyday. The food was good and flavourful with the Cuban ice cream the crowning touch. Servers were great and helpful [... read more] in teaching us some new Spanish. Another trip here is a certainty.

Valentin Perla Blanca: Feb 8 - 15

we have traveled many times and this is not our first trip to Cuba. We were very pleased with the Beach, room, and especially the service. thanx to Julio at the breakfast buffet . The downside is that the food was not even a 4 star and i know it's Cuba and we have visited in the past, i never went hungry but especially at breakfast to not have enough staff to cook eggs ( 10-20 ) in line always.no potatoes or bacon for the whole week, the only juice was orange tang.( cant live on chicken and past [... read more]a alone ) washrooms as per my wife were always short of TP and the guests were pigs but it needs to be cleaned up. the maid service and mini bar stock was not great we had to ask for water and shampoo on a daily basis and we tipped every where.will likely spend extra to go elsewhere but for a cheaper getaway in the winter it was just ok.

The Reserve at Paradisus Varadero: More than expected.

The grounds of the hotel were very well kept. The gardeners were continously working to keep the grounds in pristine condition. Pools were kept clean too. The food that was offered at the hotel was great as well. I know that people have their doubts about Cuba, but at this resort we did NOT go hungry in the slightest. The staff were friendly, housekeepers were always pleasant. The staff in the serving department were not overly ambitious though. The beach was alright, there was a lot o [... read more]f shells in the sand and shore line. When I say a lot I mean some days it was difficult to walk from out beach chair to the water.

Blau Varadero: Relaxing and clean resort

Clean and friendly resort. Everything is close by and easy to get to. The food was actually not too bad and good variety. Chill out bar had great pina coladas. Great music everyday. Relaxing stay.

Melia Jardines del Rey: Mother & Daughter week

For a 1st trip ever, it was great. Food wise, there was always something good. Our room(2109) was a good size. Only once we lacked hot water. Room was clean. Lobby,Bar area was fun. Was lacking sitting space sometimes. Everyone was friendly! Would go back again Thank you!!

Iberostar Origin Laguna Azul: Disappointed

Nothing fancy… in need of major facelift. Upholstery was very stained and worn in rooms and dining areas. Patio door in room was very hard to open and closet doors were missing. We were three in our room and we each had a bath towel - no bath mat, hand towels or face cloths. We had to ask often to switch them out as they did not dry because of the humidity. Air conditioning was very noisy, and in room phone did not work. Stuck with the same beach towel all week … dry ones were never availabl [... read more]e. Dishes weren’t always available … you had to wait for them to bring some out and there were lineups. The food wasn’t great but we expected that. The bars would run out of stuff and the mixed drinks were inconsistent.

Muthu Playa Varadero: the good, the bad and the ugly

Good: Excellent beachfront location, great long beach for walking. Good food options, best to get to buffet early. Bad: Customer service lacking, noisy late night activities makes relaxation impossible in your suite. Poor gym mostly unusable broken equiptment Ugly: disrespectful drunk patrons up til dawn

Hotel Roc Casa del Mar: Cant compare this to other Ocean by H10 resorts

Its a nice and very typical Cuba experience. A little worn down resort, service is only good when you tip well and overall hotel layout is a bit weird. If you are looking for a "quick and dirty" vacation option, that's your place. I would suggest adding a bit more money and going to Ocean by H10 in Cancun - a much superior place!

Brisas Guardalavaca: Nice resort needs to be upgraded. Rooms are getting pretty run down.

Grounds were beautiful Rooms need to be upgraded Broken faucet No hot water TV blurry Air conditioning not working Italian restaurant - needs to cook Italian food - or change the restaurant Seafood restaurant overcooks the lobster tails

Melia Varadero: What a dream!

We booked this vacation last minute and were a little terrified that it wasn't going to be great, we were totally blown away by how amazing this hotel and the staff were. Everyone was so sweet and kind, the front desk staff took their time to make sure we were comfortable, our maid Zenaida was perfect! Everything was clean and impressively manicured and the food was really really good (we had been warned about the food but were pleasantly surprised) If you are a foodie or are someone who finds [... read more] problems with things easily you might find issue with the food (blander than we are used to here in Canada) you might find issue with the rooms (a tad dated) you may not like the pool (no shade or swim-up bar) but if you can look past these flaws ( really can you even call them that??) then you will have an amazing time at a resort that is as relaxing and welcoming as it is beautiful!

Dhawa Cayo Santa Maria: The Dhawa, the best so far.

The talk on the beach is "this is the best so far" Its my second time back in 7 trips to Cuba. The grounds are gorgeous and the Premium Ocean Front View, is exactly that . There are still beach chairs and umbrellas at 9:30 am. The staff, is courteous and engaging if you put in an effort. The fridges are stocked daily, and safe is included in the price. I would go back again. Having said that, the 2 things that I can say in the negative, is that I didnt get my king size bed as requested. Of cour [... read more]se its the usual, come back at 9am tomorrow. I know from the past that, when you go back at 9am they tell you to come back again at noon then at 2pm....so I didnt want to ruin my first day there.,I wanted to be on the beach. The second is that our carry on bags were left behind in the lobby. They were the only suitcases in the lobby touching our checked bags. We were the only 2 people in the lobby waiting for our bus that was over an hour late. The checked bags made it on the bus, the 2 matching carry ons were left behind. No follow up plan to get them to us. Not the customer service like here in Canada. Im still waiting for customer service from Hola Sun and Air Transat to get them home to us.

Memories Flamenco Beach Resort: Best beach location

The hotel overall is okay, however, the public bathrooms are in terrible shape. No seats, broken urinals and some were closed.The rooms were spacious and clean, with a stocked fridge and a balcony. The beach is by far the best quality of the area. You can walk for miles in either direction. We never went to the pool. But it looked nice. Lots of activities to join in on.Lots of planned activities for the kids, highly recommended for families. One day there was a live band playing poolside. The se [... read more]cond best part of the hotel was the food. By far the best food I have ever had in Cuba. I have been to Cuba 5, times, always a different place. I would highly recommend this hotel to anyone who loves the beach, great food and happy staff.

Iberostar Origin Laguna Azul: Geat Resort

We love to this Resort. Everything was clean and friendly and the food was good. I would recommend upgrading to the relaxed section. We had a a la cart breakfast and lunch which was very good and much quieter than the buffet. The Pool was nice and had a good swim up bar. The beach was big and cleaned every day and there was lots of shade. Entertainment was good. Dinner a la carts for great. We did have troubles with her room the air conditioner was broken. We never complained about it because i [... read more]t wasn't too hot. When we had a problem with the safe they were there right away to help fix it. Great friendly stuff. We would go back again

Melia Marina Varadero: Needs improvement

The resort was not new. Needs alot of work. Not a 5 star. TV only got Spanish channels when it worked which was only 1 day. The staff was friendly and the beach was amazing. The food was good for Cuba.

Grand Muthu Cayo Guillermo: mediocore resort

things were inconsistent, some morning coffee some mornings none. only blender at one of the bars, others were broken, some mornings mimosas some mornings none. beach was nice, pools nice but by the end of the week they were dirty. grounds were nice, rooms were nice, some days 2 beer left some days only 1. staff for the most part were very friendly. catarmarine excursion was disappointing, no snorkelling at the coral reef. only able to book 2a la cartes, indian was amazing, seafood not so [... read more] good. not sure if they were understaffed while we were there but lots of line ups for the buffet. Know someone that went in November and someone the end of January and had none of these problems

Barcelo Solymar: Good resort, great service, and excellent location!

When you stay at Barcelo Solymar you actually get access to 3 connected resorts. The grounds for all 3 are absolutely beautiful. The beach the resort borders is perfect and was one of the least busy that we've seen on the Veradero strip. You can take your time after eating breakfast and still manage to get a spot under a cabana. There are several nice pools on the resort and all the poolside bars are comfortably out of the water. For hygienic reasons this was actually pretty nice. The loca [... read more]tion of the resort is one of its biggest positives. The resort is just within walking distance of downtown Veradero but far enough away that there aren't any of the negative aspects. The food wasn't the best but I've been told you don't go to Cuba for the food. The rooms are clean and adequate enough as I imagine most guests won't spend much time in their rooms. One thing to note is that there weren't many other Canadian tourists at this particular resort in our experience. Lots of guests from Spain, Italy, France, and Russia. We've definitely met our share of rude guests and a lot of littering. Some tourists would throw their plastic cups on the ground when garbage cans were easily in reach. Lots of tourists would smoke cigarettes on the beach and litter it with their butts.