Our Verified Customer Rating 4

Our Verified Customer Rating 4

(945 Reviews)

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IslandLove  - 

Verified Purchaser

Rooms on the Beach Negril: Quiet and Simple

We stayed at Rooms Negril for 3 days prior to Christmas 2014 and received a fantastic deal considering the time of year (can't complain!!). The room was very simple and all that we needed considering most of our time was spent outdoors however lighting is poor and you have to pay for WiFi. The downside is that breakfast took a long time to be served and there are no instructions of how it works, you have to figure it out for yourself (a sign would be helpful). It's continental style so most of i [... read more]

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Al819  - 

Verified Purchaser

Hotel Los Cactus: Great trip but everything is "Okay"

I've have been to one other resort in Punta Cana which was also a 4 star so I'm basing my review in comparison to that. First, I had a great time the weather was great and my travel companions made everything we did from waiting in the airport to waiting for a table at the buffet a blast. However, when I reflect on my experience at Ocean Blue everything at Breezes Varadero was just not as good. Not that it was bad, just not as good. The positives: - Entertainment staff were excellent, they did  [... read more]

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Whydoyoga  - 

Verified Purchaser

Hotel Bella Costa: Staff is excellent!

We had a large group all family members ranging from 4-65 yrs. the hotel was comfortable in a great area and the staff was extremely accommodating. The beach was in close proximity and was gorgeous. The kids enjoyed the water sports and really loved the crew that ran the boats etc. Our maid was wonderful everyone loved her and the staff for dinner upstairs at Jimmy Buffets was excellent and entertaining . The shows were fun and the food good for Cuba. The only complaint we would have would be th [... read more]

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The Goodman  - 

Verified Purchaser

Royalton Negril Resort And Spa: Great Vacation

We stayed at this hotel December 8 - 22, 2014 and had an excellent time. The Beach is stunning; the food was excellent; the rooms older; however very clean and pleasant; the staff were very friendly and helpful. Only issue that we had is that the hotel was over booked and we ended up with a cove room even though that was not where we booked. We found that there were several other couples that were in the cove rooms and had not booked on that side either. The hotel had the excuse that they were o [... read more]

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Greg Archee  - 

Verified Purchaser

Sunscape Curacao Resort: Beach vacation ruined

Thank you very much for your follow up regarding our trip. We did some scuba diving, which was awesome; as well we spent a day in Williamstad. For the most part, we had a good time, mainly due to the mostly excellent service and friendly staff. There were however, a few disappointments. 1. Beach - not sure if you were aware, but it was under construction for 5 of the 7 days we were there and that was because they did not work on Sunday's. Given that was our travel days we did not get a chance to [... read more]

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Samiam  - 

Verified Purchaser

Hotel Bella Costa: sad state of resort

No toilet paper, soap, or hand towels in public wash rooms .entering many times after cleaners were there..ceilings leaking, water over hallway floors, mold on bedroom, hallways, main floor lobby, This resort should be torn down.It is not a 4 star! Pictures look nothing like resort.Pictures are from when they first opened. I'M sure.Staff are not helpful at all.unless you tip, tip, tip! Food sucks .Not children friendly.Play centre is rusted with very sharp edges.One bottle of water per room per  [... read more]

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Erikabishop  - 

Verified Purchaser

Royalton Negril Resort And Spa: staff at resort amazing

Staff make you feel special from front desk to cleaning and maintance people amazing music and shows view is excellent close to negril food great Beautiful gardens . Coconut trees all over grounds. Flowers everywhere. Hope they keep this adult only wont be same if not adults only kids add to much drama atbeach. .had kids and love them but not on vacation

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JR19  - 

Verified Purchaser

Memories Jibacoa: Beautiful Resort

Well kept resort with beautiful grounds, clean rooms and adequate food varieties. Piano bar is great for evening entertainment. Close to Havana which is a must see. Third time back and would go again.

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Highlander60  - 

Verified Purchaser

Hotel Los Cactus: Breezes Varadero

Great beach, food was not the best. Staff were friendly, especially when appreciated with a tip. Greatcoffee bar. Location is dated but rooms were clean and well kept. No interweb. Get a receipt when you exchange money at the front desk.

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Supastaw  - 

Verified Purchaser

Memories Jibacoa: Good experience overall

Let's start with the positives. The Staff at Breezes Jibacoa are excellent. Particularly Naidy at the front desk. The food and entertainment were excellent and the Rexort has many amenities. The guide on the trip to Havana was very informative. The resort has a great reef accessible right from the Beach. I saw some tropical fish I had not seen before. This was the primary reason for me coming. On the downside, the Beach was often closed in the afternoon (3 days out of 7) due to Jellyfish. The B [... read more]

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Titi  - 

Verified Purchaser

Sunscape Curacao Resort: only the weather was amazing

The resort is small, the beach is small and full of coral shells, personal friendly but lazy , some of the rooms with cracks on the walls, not fancy food but enough. I rate this resort 2.5 stars. The weather was great

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TorontonianD  - 

Verified Purchaser

Hotel Bella Costa: Wonderful staff, good food and plenty of sun

This hotel is older, however it's very clean and the staff are absolutely fantastic. The beach was great for younger children to play on, and had enough waves to keep the older ones entertained as well. The pool was nice too, but I'm a salt water type of person so preferred being on the clean well kept beach. The food was good. It isn't perfect, but honestly it's good. The kids were happy with the choices, there was plenty of it and everything was decent. Not fine dining but I wasn't looking for [... read more]

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ADanial  - 

Verified Purchaser

Royalton Negril Resort And Spa: Great resort - But obviously aging

Overall a great resort. Hospitality was great, all the employees were nice and friendly. Well maintained and clean. Food was great, did not need to book reservations for any of the al la carte restaurants and were always accessible. Definitely a couple oriented hotel, the entertainment was consistent with that vibe. Great spot if you are looking for a low-key spot with your special one. Beach was very clean. Only complaint I would have, is while the rooms are very clean and the property well ma [... read more]

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Curly  - 

Verified Purchaser

Hotel Los Cactus: Charming

Breezes is a very charming resort. Beautiful beach. Close to town. Met some very nice people. Food ok. Take mosquito repellant and bubba mug. Shows are very good and only one hour long. I've been to many all inclusives and found them too large and crowded. Breezes varadero is small and very well laid out, 5 minutes and you'll be where you want to go. Never had a problem finding a lounger. Loved going for a special coffee after dinner and listening to the VERY talented 4 man band who entertained  [... read more]

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Steve Sofine  - 

Verified Purchaser

Hotel Bella Costa: Great Value & Stay

Clean& tidy. Friendly & helpful staff. Lots of choices for all meals. Great pool atmosphere. The beach was clean & long. Water was sandy underneath ,went out about 70yds and could still touch bottom in some places, no rocks. Golf course right across the street.

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Lafrenchlady  - 

Verified Purchaser

Royalton Negril Resort And Spa: The staff are the strongest asset of this resort

My husband and I selected this resort because of a 'resort credit' they were offering, this turned out to be false advertisement. Sunwing refused to take responsibility eventhough they endorsed this promotion on their website. The sunwing rep on site was never at her post and was not very helpful. The manager at the resort was very personable and the staff were fantastic, friendly, happy and engaged. Beach: 3/4 - lots of chairs but in poor condition, loved the floaters that were available to add [... read more]

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Buddabob  - 

Verified Purchaser

Jewel Runaway Bay Resort: Resort trip with pluses and minuses

RE: BOOKING NUMBER – 72995783 Regarding my recent trip to Jewel Runaway Bay Resort, I have the following comments, which are complaints as well as suggestions, but generally resulted in a disappointing trip. The Elite service on the way out was satisfactory, as was the flight until the food service where I took one item and my son the other. Both proved to be awful, making me wish I had just got a cold sandwich at the Toronto airport. Watching a movie on that small screen 3 rows back was hopel [... read more]

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Travel gal 32  - 

Verified Purchaser

Hotel Bella Costa: best holiday ever!

This was my first trip to Cuba and it has exceeded my expectations. Breezes bella costa was awesome. The food is absolutely amazing and by far better then any other resort in Varadero. I spoke with many ppl from other resorts and their food was not a good experience. We had lobster weekly and fresh fish made daily as well as the amazing freshly made thin crust pizzas. The beaches are amazing at this resort abd stretch for miles. I recommend staying in villa they are awesome. The staff are on a w [... read more]

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Donvan  - 

Verified Purchaser

Jewel Runaway Bay Resort: Fantastic Destination

The resort is very well kept and clean. There were many choices for eating and the food was fantastic. The staff are incredible and very personable and accomodating. The golf course was in great shape and the caddies are top notch.

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Richmond Hill Traveler  - 

Verified Purchaser

Sunscape Curacao Resort: Great vacation!

Great overall resort! Excellent location and service! We bought the deluxe king size room with ocean view which resulted in an upgrade to the Preferred Member's Club area. Room was excellent, very clean! Very good a la carte restaurants however they do not take reservations and work on a first come first serve basis which can sometime result in long waiting times. Location of the resort is 6 km from downtown Willemstaed which was a huge plus for us. The town is charming and has a unique characte [... read more]

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