Planet Hollywood Adult Scene Cancun by Royalton: Loved it!!!

Beautiful beach, very mesmerizing. Adult pool had many activities, my fav was water aerobics. Lots to see and do. Time went by so quickly, never had a chance to check out all the restaurants. Shout out to Christopher, in customer services for providing me with helpful info pertaining to events, activities & restaurants. Muchas Gracias!!

Dreams Sands Cancun Resort and Spa: Dream sands Cancun resort and spa

Staff was amazing, accommodating and very friendly. Food was good at most a la carte restaurants, buffet and lunch restaurant could be better. More variety and more local fresh produce! Flight was delayed and didn’t get to hotel until the day after we were suppose to. Rooms were clean, bed could have been more comfortable (other rooms had softer beds). Beach was FANTASTIC! Beautiful sand, easy entry and waves were calm. Entertainment was good. Absolutely hate the “preferred club” high pres [... read more]sure sales and promotes entitlement!

Riu Latino: Riu Latino, amazing resort!!

Built in the fall of 2022 this Adult only resort was amazing. Situated North of Cancun, there was limited amounts of seaweed on the beach/water that was great. We had not been to Mexico since 2016 for that reason and had chosen Jamaica as our preferred destination since then. This was also our first RIU resort stay. Shade is limited on the beach nearest the water. Palm trees offer some shade yet they are 50 ft. from the water behind a small dune that somewhat limits the view of the Ocean. Poo [... read more]ls offered lots of shade, never an issue playing towel games. We usually arrived around 9 ish with our group of 3 couples. Loved the mobile bars (reminded us of an ice cream carts), to keep us hydrated :-). Pools were from quiet to partying as expected. Adult water slides....what more can I say, no line ups, well managed and a blast. Sixty eight (68) steps to the top but good for keeping trim from the great food. Restaurants (A la Carte) in our order of preference: Steakhouse, Asian (buffet style), Kulinarium, Milan, Poolside (Buffet) & Pepe's Food (grill). No reservations taken for restaurants, we showed up at opening and no problems getting seated. Buzzers provided if full. Entertainment was good on stage as well as additional events, white party, neon party, foam parties-great entertainment crew. Rooms was great, new and functional. Always well done by the staff and plenty of bottle water. We had room 4171 on the fourth floor that provide us view of the Ocean to our right and the mangrove on the left. Staff here are just amazing in every ways. Great price ($$) point. Would definitely consider going again :-) Do not be deterred by the small amounts of negative reviews on social medias, as those should just stay home!!

Haven Riviera Cancun: Won’t make a return trip

Food is much lower quality and variety compared to other resorts in Mexico. Actually lower level resorts have been better than this resort. Beautiful grounds, good pools. Quiet resort. This resort is middle of the pack for us and it was the second most pricey resort we’ve done.

Riu Dunamar: First Time & Last Time

Disappointed to say the least. Lodging: We called after making our initial reservation for a family suite they said yes. Get there and no family suite. Someone forgot to write it in. Switching suites was painful and took 2 days. The suite we ended up with was ocean view and beautiful. Good Point! Room Bar had crappy liquor. We had to call to get our room restocked of drinks which was hardly enough for a family of 4. No room service with this hotel. House cleaning was great! Also walking the  [... read more]hallways was kinda creepy reminded me of a hospital or something you see out of a movie on a pysch ward. Food/restaurants: NO RESERVATIONS NEEDED! That was CRAP! The steak house you had to be there at 5 pm before they opened at 6pm in order to have a chance at the very least to getting the last seating at 8pm. Just saying leaving a generous tip helps you get in faster. Your more MEMORABLE. The buffet food was less then spectacular. Other restaurants were meh. Sports bar offered refrigerated burgers/hot dogs and sandwiches to be microwaved. Selection did not change day to day. Always seemed to be running out of sparkling wine. The burger stand I think was the best thing for lunch fresh fries and burgers on the fly. Beach: Beautiful. Serving staff were great. Had police patrol center and a helicopter on Saturday that came by and sat watching for a bit. Went one day as most days too windy to really enjoy the water with kids. Pools and reserving chairs: It says not to but after the 1st 2 days. Enough was enough. Had to get up at 6 am to reserve chairs for our group. Foam party was fun. One pool was quieter then the other. Wheel chair ramp accessible was cool. Pool Swim up bars. I asked a staff member if children were allowed in and they said yes of course. We go take a far corner bench and table with aunt uncle and our 2 small children minding our own business and we start getting the whistle blown at us. No one seemed to know the rules at Dunamar. One person would say one thing the other another. Kids Water Park: Our youngest can't go down by themselves. So i would but them on my lap and slide. I GOT THE WHISTLE BLOWN AT ME. I could agree to no tube slides but then I got it blown again at me for going down an open slide. I could only go down 1 slide out of 7 with my child. Misconception: When booking it says you have access to all Riu resorts. We thought we'd go adventuring to the one next door.....Then it says no access to Riu Dunamar guests.....WTH!! So frusturated. By the 3rd day and 2nd degree sunburn we were ready to go home. My husbands aunt and uncle kept apologizing to us as this was a poor excuse for a riu as they have been to several. Night Entertainment: Couldn't really Comment about this that much other than if you were facing the inside court yard where the entertainment was it echoed into your room like no tomorrow. We were on a corner suite and it really echoed.

Hard Rock Hotel Cancun: What a time

Amazing that's all there is to say. Come join in the atmosphere this resort has too offer. Remember you may stay afew days or maybe a week you leave there only wanting to stay longer! The service is impeccable the vibe is great. And did I mention pizza! All day who does this

Wyndham Grand Cancun: Excellent resort

We loved everything in this resort, our room had a great view on the ocean and we could watch the sunrise everyday, the restaurants were all great and the food was delicious, the pools and the beach seating were great too, and everything was so close to each other. The one thing that was not so great is that they clean the room every other day, which we agreed to when we checked in but even the day they were supposed to come clean they would do that very late in the afternoon I would suggest th [... read more]at even if they want to do the room every other day to clean the rooms in the morning not wait till the evening to come do it.

Haven Riviera Cancun: Absolutely love this resort!

Finally getting a chance to review the resort...in a nutshell, we loved it and are already planning a return for November through our TA. We booked through tripcentral.ca and we always use Wendy VanZandwyk. She has been to many resorts but had not visited Haven, going only on reviews she had received. Having been Secrets regulars, and both we went to had closed, we were willing to give it a try. Travelled April 3rd-12th, as coming from Canada, you usually lose 1 day on each end for travel, s [... read more]o we had 7 full days. Close to airport, which is essential for me. Construction is happening right now so it took a bit longer on the Monday morning to get to the resort but coming back, it took no time at all. Through our TA, we had all the transfers taken care of so a simple walk out the sliding doors, past everyone and found the Air Transat rep to be directed to our driver. We did Serenity Club (SC) and had our own check in area right inside the door where we were greeted with beverages and snacks, and where we met our amazing butler Carlos! (I can only comment on SC options so sorry to non SC vacationers if I don't answer your questions) Our room wasn't ready so we changed into appropriate clothing and headed to the SC Lounge for a beverage and sandwich while we waited. Carlos made things happen and we were in our room within an hour. We were in building 7, 1 of the 2 newer buildings that just opened in November 2022. Had requested a King but had 2 Queen, which was fine. We had a swim out that faced the beach, Jacuzzi Pool and Tahini. Room was very nice, spacious and clean. No Bluetooth Speaker in bathroom as others have commented on; maybe they didn't include in the new expansion? There is construction right behind building 7, not a problem at all! Safe inside the closet, lots of storage space, loved that the door didn't have a crack under it so geckos and spiders couldn't crawl under!! Butler box is amazing for dirty dishes, getting room service and passing on items as you're leaving to other guests. Ate lunch at buffet, was quite good and lots of choices. Slept rest of day as we had been up for 36 hours and ordered room service and it was very good too! I ordered the mushroom quesadilla and asked for chicken to be added. Brought drinks from SC Lounge. SC Pool is amazing! Loungers with umbrellas, loungers in shallow water on a shelf in the pool, cabanas which are free! Proximity to the beach where they have loungers, umbrellas and thatched cabanas as well. Servers will bring you drinks here too, as well as to your swim up at your room. If you're a beach person, you will be greatly disappointed with the amount of sargassum that is on the shore, and in the water. Each day there is a tractor that goes up and down the beach but honestly, I didn't really see any big difference when they did this. Pool swim up bar is amazing but be wary of the 2 steps leading from the bar heading into the pool! Bring floaties! They don't provide like other resorts do but we were left 2 from someone leaving and we left them for others to enjoy. Water is warm! Pool is heated and as mentioned, there is also a smaller pool with jets on the 2 edges, also loungers and umbrellas. All loungers have towels on them, if there are personal items, they are taken, if not, yours to grab. Antonio took amazing care of us each and every day, and will do anything you need, from cleaning your glasses, to inflating your floaties and anything else. Tip your pool concierge! Food was generally good, some better than others. Anyone looking for Michelin quality meals will not thoroughly enjoy the restaurants here but we found that the majority of the choices we made were good, and we consider ourselves to be junior foodies. It's all in what you choose and what you enjoy. We enjoyed Satsu (a la carte), Tahini and Olios the best and maybe just choose the wrong items at Vora Mar and Agua Bendita as we weren't happy after those meals. The Hibachi was fun to do 1 night! My husband went for breakfast everyday at the buffet and sat with Cesar (we did Vistas the 1st morning but he loved the omelette station at the buffet) as I'm not a breakfast person. Lunch we tried the BBQ at Vora Mar for tacos and we did Mistral twice. Most days, we grabbed sandwiches and fresh fruit from SC Lounge. To order room service alcohol cost money....when we arrived, we were offered 2 bottles of alcohol for our room. As we're not hard alcohol drinkers, we declined and when I said I was a wine drinker, my wonderful butler Carlos made sure that a bottle was delivered to my room when I needed one. Also, I'd stop into SC Lounge and fill a glass with wine or champagne and take it back to my room, or Grand Marnier from Limes as a night cap. Staff was outstanding.....from our butler Carlos to Pool Concierge Antonio to Eli, Angie, Angel, Antonio, Josue at the SC Pool and Cesar at Flavours for taking such great care of my husband each morning. A huge difference in the service that we received at the Sandals in Barbados. All the staff in the restaurants were friendly and very accommodating to requests. A couple of tips...... * Ask your butler if they have PayPal It saves you some extra cash for tipping and pays in pesos, most butlers have them. *Start your day off at the pool by tipping the staff a lump sum and if you feel you had more drinks, tip again after lunch. Saves you carrying cash into the pool. *If you don't like any of the contents of the mini bar, take it out and let your butler know. Gives you room for treats you want to bring to the room and you can stock up on what you do like. *Do the free hydrotherapy circuit and spend the additional $19USD!! The different rooms are interesting although we hated the cold plunge!! *Tip well, all of the staff work so hard to make your vacation relaxing and enjoyable and they take pride on getting to know you and your preferences. As Canadians, we took celery salt with us and had traditional Caesars poolside every morning, with properly rimmed glasses! *Someone wrote on here that if you're not coming from the US and need to convert money, pesos are best as they staff loses money in the conversion process from USD to pesos...good to know as we have always brought USD. *Be sure to bring your own sunscreen, lip balm, after sun lotion etc as it is very expensive at the gift store!! Also pay attention to the dress codes....Olios and Tahini in particular if you're SC. We saw some people turned away but also some let in with less than required dress code. Bottom line, we loved this resort and will go back without hesitation. I found the SC upgrade was worth it for the butler, who can really make things happen, the extra restaurant options, the SC Lounge and exclusive pool areas, complete with very clean bathrooms. We like relaxed, quiet and chill and that was definitely the vibe at the SC Pool. There was music playing but it wasn't thumping loud and very appropriate. Long pool has all the party feels and a DJ a few times throughout the week if that's what you're looking for! He and I didn't try any of the other pools, although the round pool also looked quite nice. We did not use our swim out at all, due to the proximity of our room (7005) to the SC Pool so next time we will book a higher level room, with an outdoor tub! My husband has bad knees so he can't do a lot of stairs and in our past experience, places that say they have elevators, always seem to have issues with them when we're there! Not here which expands our options. I would give this resort 4.5 stars, as there is always room for improvement wherever you go! Looking forward to heading back and meeting lots more great people and hoping Dawn and Janelle can meet up with us again, maybe with their husbands!!

Planet Hollywood Cancun by Royalton: Family friendly resort

This is a great place to take the entire family. The buffet has so much variety and seems to be open most of the time. The fuel cafe is not be missed. I will say there were no Covid 19 protocols and no masking at all anywhere on the premises. The reservation and eating at the specialty restaurants was extremely stressful and really is a downfall considering all the other great things on the resort. Entertainment was excellent and really fun. Thank you

Planet Hollywood Cancun by Royalton: Amazing Resort excellent staff

This resort was wonderful from check in, to room amenities, restaurant options, food quality, pools, entertainment, drink options and service from, butlers, waiters/ waitresses, bartenders, pool attendants and room attendants. Would definitely recommend.

Majestic Elegance Costa Mujeres: Awesome time and resort!

My husband and I celebrated our honeymoon and anniversary over the past week. It was our first time at Majestic Elegance Costa Mujeres as well as our first time in Costa Mujeres. Upon arrival, we were upgraded to the Club package (adults only) complimentary because we were on our honeymoon, which we so appreciate and definitely made our experience so much better thank you, Adilene! I've never stayed at a resort where the service was 1000% top-notch and excellent. The workers work sooooo hard  [... read more]and always present a happy, friendly face. Our butler Gloria was fabulous and ensured we had everything we needed for our stay as well as set up a lovely celebration in our room for our honeymoon. As part of the club package, you are able to have a la carte breakfast and lunch at their Italian restaurant il bottaccio, and both Martin and Luis (servers) provided excellent service every time. They definitely made our meals so much more enjoyable and were always so polite and courteous. I loved that the majority of the restaurants did not require reservations and that our butler Gloria was able to help us out with resos for the Japanese (shout out to Carlos the chef) and French restaurants. For our anniversary dinner, our server Carlos at Bistro brought out champagne and a special anniversary dessert. We appreciated his efforts to go above and beyond. We enjoyed the lobby bar, especially with Diego, the bar tender, who always made it a point to make you feel welcome and entertained. He and the staff also made the most amazing drinks and had top shelf liquor available. Grey goose and Hennessey lol! Above all we enjoyed our stay it was super relaxing and we also enjoyed our meals. We would 1000% return just based on the service and the ambiance. I highly recommend Majestic Elegance and hope to return again! Thank you to all the wonderful staff who made our trip so memorable.

Riu Latino: Great time at resort!

Resort was really nice - brand new, rooms were big, several pools. Staff was really great, attentive and friendly. Lots of entertainment that we really enjoyed. Food was also good - had a variety of options to choose from. Would definitely recommend!

Secrets Playa Mujeres: An absolute pleasure

Went in blind to this hotel, and couldn’t have been more pleased. Accommodations were clean. Staff was super friendly. Great restaurants and bars. Golf carts running you 24/7 anywhere you wanted to go. And, the beach, pool and views were epic. We will 100% go back.

Crown Paradise Club Cancun: Not really suitable if you cannot do stairs

Clean and well kept. They take care of everything and are always working on something. As I use a walker to get around, even though they had ramps I found it very difficult to use. They were too steep and if my daughter had not been there I would not have been able to get around. I did have an accessible room and would spend most of my time on my balcony looking at the water and enjoying the sunshine. Weather was great all week.

Hyatt Zilara Cancun: Wonderful Resort!

Overalll, this resort is absolutely lovely. The vibe is professional, happy, and well run! I found the grounds and property to be super clean and well run. There was always ample staff around to take care of any requests or needs. The food and drinks were top notch. There are always certain things that need to be improved but overall, this resort will definitely please.

Paradisus Cancun: Nice resort

Resort was nice I would give it a 7 out of 10. Only the steakhouse was excellent food, but you had to book reserve to dine there or pay extra. With reserve you were allowed one visit but a lot on the menu was also extra charge. As was the case at most restaurants. Lemon Fish was a good restaurant but again extra for most of the menu. Entire resort did not have Pinot Grigio wine which I found very annoying. Bali beds are nice but you only get them once per 7 day stay per person. You have to go o [... read more]n waiting list for the rest of the week

Riu Latino: Very Nice

Everything is very clean, staff is constantly working. Service is excellent, every time it was more than expected. Tips might’ve helped as we always tip but it hasn’t worked at other resorts. Pool and chair selection was never an issue. Beach is beautiful, water slides were unexpected as we thought it was only as the sister Dunmar location. Food was great but the alacarte’s could be one step better to becoming a fabulous resort. Great experience, great staff.

Royalton CHIC Cancun: Did not meet expectations

This hotel was totally geared to the party drinking crowd. The pool entertainers catered to the drinking pool people and there was nothing to include the beach lounger guests. It was quite a boring place with not much to do. They have2 pool tables in the sports bar that are less than good, the balls are not even the correct size and the tables are tilted..but the workers at the sports bar were great and a nice alternative to get a quick meal..Grounds were too small to allow movement. Beach was n [... read more]ice but waves were large. Most days were red flag days..water pull was strong and took your feet out from under you a lot. Buffet was good at breakfast but food at other times was cold. Fries were always soggy and hamburgers were only offered on a couple days. The steak house was good and had the best desserts of cheesecake and crème Brule the mini onion appetizer buns served asa appetizer were very good and warm. Our server Isaac was very good .,highly recommend him. Wehad a few room issues,though the view was great on room 10612, one day we returned and the mini bar person had left our room door unlocked …our bar fridge leaked water all weekend ever got fixed…one day our room did not get serviced by the maids claiming we had a do not disturb on our door,and we did not even have one of those door cards in our room..when you used the toilet, upon rising the seat cover would slam you in the back..all issues were reported to guest services. Entertainment at night was repetitive with same dancers in different outfits. The Michael Jackson show was a good one though and worthwhile attending. We have always Been frequent Royalton fans, but this resort falls short of our former expectations. The Sunwing reps here were unfriendly and useless..they showed no help answering questions and left you with a shrug of the shoulders and a we are busy answers. These people need to be replaced. Make sure you take your phone as you have to scan code to get info in pick up times. Too bad for the non tech types… One night,I think Mexican theme, they had local vendors on the premises selling their wares,. this was nice and a time killer after supper…., We did the massage at the spa…it was good.

NYX Hotel Cancun: Excellent Hotel

Hotel NYX was great. Excellent staff, food and the Master Suite was beautiful. I have been to Mexico 13 times and this was by far the best food and staff I have encountered. I will plan to return. Great entertainment team as well.

Haven Riviera Cancun: very nice resort. Great meals and amazing employees

Nice resort. Very clean. Staff was helpful. Only thing that was bad is that the floors in the rooms are extremely slippery, talked to two people that fell in the bathrooms. Our week went by quickly. They could start the evening shows at 8pm for the over 50 crowd