Catalonia Riviera Maya: AWSOME

AWSOME RESORT. A few things. 1. No exhaust fans in the washroom, just a window. 2. No ice machines, you had to ask room service for ice or take ice in a cup from the buffet fountain pop dispenser. 3. Room lights and lamp lights are to dim, .

Bahia Principe Explore Akumal: Great Resort

Great service from most staff members, rooms are decent, nothing too fancy. Good reservation restaurants and enough space on beach and pool. Could have more night light events until late past 11pm. Great time overall.

Riu Dunamar: Great resort...!!!

The resort is fairly new 2017?) and this is reflected in the room décor and layout that we had. The grounds, pool and beach amenities were comparable or better than some other beach resorts that we have stayed at in the past. The staff were friendly and accommodating. The few requests that we had were promptly attended to and followed up for satisfactory resolution. The food was quite good although appearing a little repetitive to us at times.

Iberostar Selection Paraiso Lindo: Great resort

It was amazing. We like how they trit us there. The hotel was clean. The food and drinks was good. People are friendly. We really like there. Hopefully we gonna come back there for the next vacation. Thank you guys

Riu Dunamar: Beautiful resort amazing service

Very clean, excellent service, beautiful beach. Restaurants were really good, and rooms were amazing. Public bathrooms always clean. Pools were always clean as well during the day people were constantly cleaning them. Beach was clean and very beautiful.

Iberostar Selection Paraiso Lindo: Stopover in Paradise

As expected the Iberostar Resorts performed at a very hi quality standards. Everything they offered, from Food , multitude of restaurants beaches,, rooms cleanness, immaculate resort excellent food variety ...everything. The fact that in Playa Paraiso there are 5 Iberostar resorts coupled together with privileges all around is a bonus. Everything was excellent without any fault...way to go

Occidental at Xcaret Destination: very kid friendly resort

this resort is very kid friendly.. you can see lots of animals around the resort.. food is amazing.. and the all the staff is very very friendly and accomodating.. the resort is very clean.. i never saw a single garbage lying around.. will definitely go back to this resort.. thank you to nephilene for the recommendation and making our first all inclusive trip easy breezy.. till our next trip! 😍

Secrets Akumal Riviera Maya: Beautiful Beach!

The hotel was beautiful and service impeccable. The beach was the best I have been to in Mexico. The food was not the best I have had but was OK. All in all a great vacation but would love to have had a better experience with the dining. Portofino restaurant was the best option for a la carte.

Hard Rock Hotel Cancun: Hard rock cancun amazing

The room was amazing, the food and the drinks of the resort was top notch. One of the best foods I ever had . Family oriented resort.They have one big pool across the resort. The beach bar is amazing get drinks while you lie in the sun. Premium liquor as well (black label).

Barcelo Maya Palace: Amazing resort

Beautiful beach, clean surroundings, excellent restaurants and high quality food. Friendly staffs everywhere, specially In buffet they are almost raining between tables to take away used dishes. Entertaining every night every where so gusts never felt boring.

Barcelo Maya Colonial: Huge and wonderful resort!

Hotel staff were great! Very spacious and clean rooms. Grounds very well groomed. Shows were wonderful! Food was exceptional, especially the Capri Italian al la carte. If your going, you need to take the Mayan Ruins excursion aswell as the Rio Secerto. Both well worth going on.

Sunscape Puerto Vallarta: good

We stayed for seven days and found the resort to be all very good, but it could use more "a la cartes" restaurants. We found the Italian restaurant to be the best. The employees were very polite and helpful.

Grand Palladium Vallarta: Great time!

The hotel was beautiful. All areas were kept very clean. We stayed in a deluxe room with 2 adults and a 6 year old. There were a lot of stairs as the resort is on a cliff but I believe they also had ramp access to most areas. I definitely got my steps in. The bars were good. Sometimes you had to wait a bit for a drink, just depended how busy they were. I wished I had brought an insulated bigger cup and would next time. The cups are small in the pool area and seem to be a magnet for a 6 year  [... read more]old splashing pool water. The pools were great, well maintained, got quite busy mid day. Our son liked the kids area with water slides. The adult pool was quieter and was a nice break, also breathtaking as it is an infinity pool over the ocean . Our son loved the kids club. So that was a bonus in giving us, the parents a break. The buffet was really good I thought and we ate there the whole time. My only negatives would be I wish the bed and pillows were more comfy- that is the minor one. My major issue was access to bottled water. I drink a lot of water and my body is used to that. In our mini bar we would get 4-6 600ml bottles of water each day. That is for 3 people. I found myself strategizing to get enough, drinking as much as I could at meal times. Likely my downfall was drinking alcohol at the pool all afternoon then being very thirsty once back in my room. You can order water at all the bars but it is usually a bit of a wait and the little cups again. We tried to tip and request extra water bottles, but didn’t seem to get far with our limited Spanish. If we return, I would actually check a bag on the plane with just water bottles. But as I said I drink a lot of water and this likely wouldn’t be an issue for everyone Oh yeah, and the lattes in the Hemingway bar in the morning are delicious!

Secrets The Vine Cancun: Amazing Honeymoon!

Our stay was amazing! We went for our honeymoon and it was exactly what we were looking for. Relaxing yet still a lot of activities to participate in and very close to all the activities outside the hotel. The restaurants were delicious and the people were so nice!

Occidental at Xcaret Destination: Vacation in paradise

The Hotels settings were breath taking. It was a like a little village nestled in the jungle. Couldn’t have asked for a more beautiful place. The staff were friendly and inviting and went out of there way to make you feel welcome.

Sandos Caracol Nature Resort and Water Park: Worst Resort Ever

We were denied rooms together and our rooms were separated from two different floors. Foggy gray water spilled from our shower and our toilet was clogged for a whole night. We were not assisted even though we called numerous times! Last day we missed our bus because our room phone wasn't working. My husband had to run all the way to the reception centre to even tell the bell boy to get our luggage. We were forced to pay $100US because the bell boy didn't make the effort to stop the bus when we w [... read more]ere right on time! They didn't put our luggage in the bus either. Some of the food was terrible, some restaurants were 5 star while others were 1. Lastly, there were so many mosquitos that it was natural to be bit 5 times a lday. We have traveled over 20 vacations and this was by a lightyear, the worst resort ever. Sincerely, Lisa.

Ocean Riviera Paradise: Good resort

Good food. .no reservations required except at the Japanese. The breakfast and lunch buffet are really good. Extremely clean resort. The people selling excursions etc on the beach are very annoying. We were asked every few minutes to buy something...massage, excursion, souvenir etc. The massage people are the worst. Great entertainment..lots to do all day and evening.

Blue Bay Grand Esmeralda: Blue Bay Grand Esmeralda

A little background first. We are a family of four, with a 5 year old and a 3 year old. We have been to 3 All Inclusives before, two in Riviera Maya & one in Punta Cana. We stayed at Blue Bay for 7 nights, 8 days. THE ROOM We were put in block 6, 4th floor (top floor) Garden View. On Sunday(arrival day) the shower drain was clogged and the water wouldn't drain so we went up to the lobby to get maintence to fix it. They sent someone to plunge the drain, problem solved. On Monday, th [... read more]eir was a downpour, which started leaking from the ceiling into our room onto the headboard/pillows/mattress. When we reported it, they informed us we could not stay in the room and would have to be moved. So we were moved down to the second floor. Whole process took about an hour. On Tuesday, we headed back to our room around 9pm at night with our kids who were tired and hot, only to discover neither of our room keys would open the door. My husband had to go down to the conciege desk to call up to the lobby to report the issue, who sent a bellboy with new keys, but that didn't work so we had to wait for the security guard to show up and let us in. This took about 20 mins. Asked for 30 mins to get our kids ready for bed before they come back to fix the door issue. When all was said and done, the door issue took about 1hr 5mins. On Wednesday they came to fix our mini fridge as it wasn't cold which we had mentioned on Tuesday night during the whole door issue. After this their were no issues with our room. I will mention though that both rooms had, were defintely in need of a update. Housekeeping was great though and I did actually see them moving furniture around to clean behind and under the big items. Knowing the room was at least clean, we were able to handle the dated items. THE BEACH No seaweed but you do have to walk through a thick line of broken shells before the soft sand. As well, the shells are there when first entering the water too. Nothing the resort could do about this though, that's just nature. If you bring water shoes, you should be fine. The kids loved looking for different shells :) We met a travel agent while walking on the beach who told us Blue Bay usually has the nicest beach around but there has been alot of erosion lately which shows. We ended up spending most of our time at the main pool. THE POOL Being the off season, half of the main pool by the beach was closed for renovations, not a huge deal as their were plenty of chairs around the pool that was open. The part that was open was very nice and had shallow areas for the kids to be able to stand up and splash around. THE SPA My husband had a pedicure and I had a chocolate wrap. Unfortunetly, I didn't get too far into the spa to look around as my service was being done in another building. Turns out, it was just a random room in my own building block #6 (closest block to the spa) set up with music & 2 massage beds. My husband & I love doing hydrotherpay circuts & we got an email about 3 weeks before travel saying the Spa was under renovations so we couldn't partake in that particular activity. So not sure if the wrap was done in a regular room because of renovations or if that is the actual regular spot. So that was pretty disappointing. The wrap itself was nice, though not convinced it was worth $90USD. My husband says the pedicure was "good" lol. THE FOOD Typical fare at All Inclusives. The dinner buffet is themed differently each night, Italian, Oriental, Mexican etc. Tried 3 a La cartes. The Steakhouse, The French & the Oriental. The Steakhouse When we booked this restaurant we were shown on the map where it was, at the restaurant down by the beach. Get down there and nope, "not here, don't know where" was the response we received from one guy, the only unfriendly/unhelpful staff member the whole trip. We eventually managed to find out that it was back up at the top of the resort in the Mexican restaurant. I guess in the off season, they don't utilize all the restaurants, and some will share double duty as a La cartes. As we were already late for our 6pm reservation, we couldn't wait for the little tram to come around to take us back up so we had to walk, in full dinner clothes, heels, and our 3 year old. We were very hot & sweaty by the time we made it to dinner. The saving grace here was the food and the waiter, Alfredo who was amazing! The French Definetley recommend dining here if you get the chance, food was great, atmosphere was great and our server Wendy was great! Hands down the best service we got all trip! Wendy deserves a promotion, raise, recognition, something, absolutely the best! THE STAFF Amazing! Very friendly, (other than the one guy at the beach Steakhouse.) Everyone was very good with our boys too, high fives, fist bumps, 1 waiter even made our eldest a locust out of palm fronds during lunch one day. THE ENTERTAINMENT Shows were good. There was a different show each night of the week. They start at 930pm which is a little late in my opinion. Would be nice if they could move them up to 9pm for the littler kids. Circus show on Monday night was great but no live animals, more acrobatic performances. Saw the Peter Pan show on Thursday night, only stayed about 20 mins or so as our 5 year old wasn't feeling well and our 3 year old was scared of the loud noises & flashing lights. Saw the Grease show on Friday night, only watched about half as my 5 year was bored & wanted to leave but I loved what I did get to see! THE GROUNDS Bring mosquito spray!!! Lovely grounds but it is a very long walk to the beach/main pool and this resort is in the middle of mangroves/swamps. Could use more lighting along the paths at night. I'm serious about the mosquito spray, my kids were covered in bites and I was spraying them everynight before we left the room to go to dinner. OVERALL IMPRESSION We have yet to return to the same resort twice as we like to discover new things, but if we ever did, we would not do a repeat of Blue Bay & don't feel like we could recommend it to anyone. This was our first trip in 6 years and our kids first trip ever and though they don't know any different (they just loved swimming everyday) we were pretty dissappointed. I had to keep reminding myself, that at least I was on vacation and that was better than being back at home working:)

Bahia Principe Escape Sian Ka'an: Amazing stay!

My Husband and I spent 9 nights here for our honeymoon. The resort was amazing, very well kept, and the staff was friendly and helpful! Food was excellent, and the service was always fast. Great location to visit Tulum, Playa Del Carmen, & Cozumel for day trips!

Excellence Riviera Cancun: Top notch!! The best resort to stay at!!

Excellence resort is absolutely a gem. The grounds are beautiful and clean the pools and the lazy river pool are amazing. Service is above and beyond. All the restaurants and buffet were delicious something for everyone. Nightly entertainment was great!