Lifestyle Tropical Beach Resort: Great Resort!

Our two weeks vacation at the Lifestyle Tropical Beach Resort and Spa in Puerto Plata was very enjoyable and fun. The food was great in all buffet and a la carte restaurants. The grounds were clean and beach area well kept and organized. The staff showed excellent and friendly client service and we had plenty of activities to keep us busy and well entertained. Having access to the Confresci Palm Beach Resort also allowed us to see and do more things. The shuttle services around the resorts  [... read more]were very convenient and always accessible. In regards to what should be improved, there should be more lounging chairs around pool areas and the beach area for non VIP members should be bigger. The one issue we had was that we had to change rooms twice due to problems with mould in room 2011 and 5236. These issues need to be fixed and further addressed with management. We did speak to management about this issue and they did accommodate us with room 2111 which was in the end ok, very clean, had good ventilation, no mould and little humidity.

Bahia Principe Escape Bouganville: Great resort

Food : 5/5 Rooms :5/5 Cleanliness: 5/5 Staff:5/5 Pools:5/5 Beach:4/5 Nothing to complaint about. Beach is nice but the water is not as blue and clear as other resorts. Other than that it is a really nice resort

Sanctuary Cap Cana Luxury Collection Adults Resort: Beautiful resort

The hotel was beyond expectations. The grounds were immaculate. The service was great. Happy boy, Hector, Ely, Lorena, Chihauha were terrific staff. The room was spectacular. We did stay in the villa that David Ortiz stays in. Miguel, our butler was great.

Riu Republica: Awesome trip

The hotel was great and the staff is quick to make sure you are enjoying your stay. Only downside was the spring breakers but that couldn't be avoided due to the time we were traveling. Really enjoyed the a la carte restaurants.

Nickelodeon Hotel Punta Cana: Great time

We loved this hotel, grounds are beautiful and clean. Anything we asked for was attended to within 10 minutes. The food was above average and my son had a great time, we would go back. The Wok Wok restaurant was our fave!

Viva Heavens by Wyndham: Need improvement

The resort was nice but definitely not a 4.5 star. They could really up their game if they just improved on some areas. The thing that stood out the most for us was the wine. The red wine was absolutely vile and the white merely tolerable. My husband thought it tasted like it had bleach in it! We ended up having to buy wine off their wine list which only had a few of the wines actually available so even then we weren't getting our first, second or even third choice. For an all inclusive re [... read more]sort we certainly spent a lot of money on wine and tips! If you wanted any type of decent service you had to tip. This became incredibly frustrating with the cleaning staff. We made it very clear on our first day how we wanted our mini fridge stocked and tipped well to emphasize the point but every day it was a different cleaner and it was never stocked the way we had wanted. You would not believe how difficult it was to get a cold Diet Coke at this resort! Meals for the most part at the a la carte restaurants were good but not all the restaurants were open every night and twice we had to wait over an hour for a table at the Italian restaurant. Breakfast and lunch were buffet and decent but always the same. There was no kleenex in the rooms and there were only 2 towels, which felt like sandpaper. You could not get a lounge chair in the pool area because they were all taken by peoples' towels! The beach was nice but not enough shady spots and all the good ones were taken by peoples' towels! What little of the entertainment we saw was very amateurish. We couldn't figure out how we were meant to know what the entertainment was for the evening or which restaurants were open so we were often disappointed that we didn't get out first choice of restaurant and we missed a lot of shows.

Sunscape Puerto Plata: More than I expected

The hotel was very clean. Staff was very friendly. Always good choices of food. My family can be picky eaters and we found something at every meal that we enjoyed. Great beach, with the opportunity to have a good walk if you enjoy running or walking on beaches. The view was incredible. A good trade wind, so you don't feel the intense heat. I would recommend this resort.

Catalonia Bavaro Resort: Great Vacation!

Beautiful resort. The grounds were very well maintained and clean. Very good food. Rooms and bathroom were very acceptable. We were golfers and found the 18 hole course very disappointing. We ended up playing the 9 hole course which was very nice. Very friendly staff and very helpful. Gorgeous pool and beach area. We were in the Privileged area and well worth the extra money. We had a private beach area and own beach bar. It was nice and quiet. Overall we would highly recommend this r [... read more]esort.

Bahia Principe Explore La Romana: Good vacation

Hotel was well attended to re: grounds, pools, and rooms. Service in buffet and beach restaurant I'd say was fair. Not much attention was given during the vacation - hence not much tipping. The Golden Service upgrade was very helpful - for check in, access to computers, and assistance with medical appointment and medicine when my daughter was sick.

Royalton CHIC Punta Cana: very nice resort

grounds, buildings, rooms, staff and service 5+. food 3 1/5, the noise level from the pool area is way too loud, unable to have chairs at the beach, towels are put on chairs although some are unoccupied all day..so never went to the beach except for a few short walks... excessive sewer smell from bathroom in our room (building 6, ground floor)

Ocean El Faro: Top notch resort

This place was top notch room we had an ocean view room and it was amazing. Although this is a brand new resort and still under construction it was clean and fun. The food was really good I would recommend this to anyone

Ocean El Faro: Resort is amazing!!!

Hotel was amazing! Brand new everything. However, there is still some construction going on, and some things aren't complete/open. Since it is a new resort, there weren't that many people there either. Place is immaculate though! Rooms are nice, and big. Theres a casino, bowling alley, huge kids water park, lazy river, pool bar, beach, all amazing. Lots of options to eat, and food was really good! I definitely do not have any bad things to say about the resort. When its fully complete, and the a [... read more]dults only side is up and running, this place will be beyond amazing! Just try to ignore the people trying to get you to buy into the "timeshare". Was a good price for March break, but only because place is new and incomplete.

Royalton Splash Punta Cana: Relaxing family vacation

Friendly staff, great service and fresh food. Amazing beach and pools. Lots of games and sports to play to stay active. Safe for children to play and walk around. The water park is fun for all ages! They have a beautiful eco park and promote sustainable environmental practices. Going back for sure!

Excellence Punta Cana: Excellent Vacation At Excellence Punta Cana

Staff was very friendly, resort service excellent and grounds impeccable. Swim out rooms are not really swim out rooms in most of the resort. Our swim up was a swim close to the pool/on the same floor as the pool... but not a true swim up. Even with that misleading room information we enjoyed our trip and found that the resort had an amazing beach, great pools and good food.

Breathless Punta Cana Resort: Beware of the Hustle

At first glance the Breathless Resort in Punta Cana appears like the perfect sanctuary to rest, relax and get away from 'reality' but we quickly realized that from the minute arrived we would need to get through a fair number of sales pitches before we were finally ignored and left to enjoy the quiet and relaxation that we needed (and paid for). We were quite naive and thought that our introductory 'concierge' was there to help us settle in. Rather, his end goal was to get us to participate [... read more] in a 90 minute sales pitch. Had we known this we would have been more solid in our consistent mantra, " we just want to get to the beach". If you encounter that and are not interested in paying 20K for the opportunity to get cheaper rates at resorts, then remain clear that you are not interested in participating in the sales pitch. We had issues with getting through to anyone using the phone system. (i.e., when we needed our bags brought to the room without a 30 minute delay or when the breaker system tripped and we had no power) We finally figured out that you should dial 0 to get the switchboard in order to avoid the constant busy signals. Once settled in we enjoyed the beach during the day and were impressed by how much effort was put into maintaining the level of seaweed on the shore. We enjoyed the meals at the a la carte restaurants and took part in the entertainment that was offered. All these elements were what we expected from this resort. Would we go here again? No. However, we rarely travel to the same place twice. I do know that we will be wary of sales pitches that distract from the goals of rest and relaxation at any resort we go to in the future.

Bahia Principe Explore El Portillo: Very relaxing week at the Bahia Principe El Portillo

Had a very pleasant March Break at the Bahia Principe El Portillo near Samana DR. Also very grateful for the support of Tripcentral.ca that assisted us with the booking and provided great support and follow up. Having vacationed at All Inclusives throughout the Caribbean over the past 20 years, this resort will be remembered by my wife, daughter and I as being among the best we have enjoyed. Really appreciated the covered lounge areas, remarkable beach and accommodating staff. Definitely exc [... read more]eeded our expectations and a solid 4.5 star experience from our perspective.

Breathless Punta Cana Resort: Great place for a getaway

This is a beautiful resort. Two large pools, steps to the beach and multiple tasty restaurants. I did a solo trip to Breathless and never felt out of place once. The staff were very friendly and accommodating and I had no trouble talking to other guests. The food is above and beyond for an all inclusive, I did not have one meal that I did not enjoy. The nightly entertainment is well done and it seemed most people on the resort attended the shows which speaks of its quality. The staff really are  [... read more]exceptional. Shout outs to Pikachu for his friendly banter and checking in with me every day. The staff remember you and truly make you feel like they care about your experience and vacation.

VH Gran Ventana Beach Resort: Terrific Resort

Upgrade to Premium room, well worth it. Your own server on the beach and roped off area with beds. Lots available anytime. Beach Vendors- Tell them No thanks Vintage room awesome. Servers awesome. Tip; well worth it. Food great, lots of choices. Rooms clean, but nothing special. Clean towels all the time. Tip the Fridge bar person and they will make sure its got lots of beer. The staff are excellent. Very happy and smiling all the time. Will return to this Resort next year

Viva Heavens by Wyndham: Fabulous Party

Friendly, amazingly clean (including beach bathrooms), fabulous food, never had to wait, impressive 24 hour service, many activities around the pool. - Lots of fun to be had - Quieter near the beach, except for people selling things, beach could use more shade. Water was perfect, many people swan, water sports were few, sand is very soft, seaweed was taken away daily, Room was well appointed comfortable bed. Not the best place for quiet relaxing but great for fun.

Bahia Principe Explore El Portillo: Not so grand for me

I arrived at Grande Bahia El Portillo on March 5 ready for my week of solitude on the beach. I got settled in my room and walked around the beautiful resort. My first few days were fantastic...sunshine, cold beer, great food and relaxation. March 6 power out in my room at 10:30pm...looked outside other rooms had lights. It was back on within 1/2 hour. March 7 I noticed bites that were fresh & itchy in the morning....bedbugs. March 8 I asked that my bedding be changed...front desk said give u [... read more]s an hour and we will fumigate & change bedding. I asked if it would be safe for me to return to room...I was told yes. 1 & 1/2 hours later nothing was done so I told front desk I would wait in room for housekeeping. They did come clean and change all bedding...no fumigation. March 8 power out again for 1/2 hour in the morning. March 8 to bed then up during the night feeling ill (diarrhea) & I found a big cockroach on bathroom floor. I managed to trap it under a glass. I was ill and weak so I decided not to do anything until the morning. March 9 I was moved to another room but the new room did not have a deadbolt. I was ill & exhausted so I chose not to pursue that problem. March 10 I went to customer services to return restaurant reservations...I wasn’t able to eat. They did offer medical support but I didn’t have patience for the detailed questionnaire. My choice and I accept that...I was ill, weak and feeling miserable. Grateful that my sister drove over an hour to bring me some medication. I went to buffet to get a few things to take back to my room...I was told I could fill a plate, it would be delivered and I must tip the person who delivers the food....really! I spent the better part of 4 days in my room ill, weak and miserable. March 11 I spoke with the Transat rep to get information about flight on March 12. I started to tell him about my experiences over the week expecting some empathy...all he did was berate me for not informing him sooner. I tried to explain I had dealt directly with hotel staff regarding my concerns but I did not get any understanding or compassion from the Transat rep...it was very disheartening. I have travelled to the Dominican Republic many times for more than 40 years sometimes staying with family and sometimes staying at a resort. I am sure many people enjoy this resort but I will not be returning...for me it has been forever tainted!