Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21808 Reviews)

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Private  - 

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Bahia Principe Explore Coba: Great resort

Hotel was great! Rooms were cleaned on time. Had 3 a la carte dinners and were very happy with. Buffet was buffet food nothing to special. Service was very good and people very helpful and friendly. Timeshare resort was full out on resort but we're not pushy at all if not interested. Very happy that we got to stay at Coba.

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Well rested  - 

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Barcelo Maya Caribe: Excellent

Great food and grounds, nice beach, highly recommended. It's a complex made of several hotels. Staff was constantly working on maintaining grounds and cleanliness. Make sure that you have small change to tip everyone.

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Private  - 

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Occidental at Xcaret Destination: Trip review

Our trip was amazing and Jenn was fantastic. Helped us out so much. Only problem we had was with the parking. We weren't clear on where to park and we parked in the wrong lot. Ended up having to pay $125 to get out! Other than that everything was great.

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Joyceeng  - 

Verified Purchaser

Grand Sunset Princess: Good resort

It was my friend and I's first time at this hotel in Cancun and we liked it. Although the room and washroom could've used better lighting. You also have to go down to make dinner reservations before 4pm for the next day. When we called to make a reservation when we finally checked into our room and settled in, it had past 4pm already but luckily we got a walk in. All resorts should also have umbrellas in the room as well. Also room service food was terrible and not worth the $40 usd. The f [... read more]

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Kate78  - 

Verified Purchaser

TRS Coral: Amazing resort

TRS Coral was beyond expectation. Our room (Swim out Junior Suite) and the food were top notch. We would not hesitate to go back to this resort, but will likely not be able to afford it, as this resort will likely be popular in no time. It earns its 5 star rating.

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Private  - 

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Riu Palace Baja California: A five star experience!!

This resort exceeded our expectations! My daughters and I were very impressed by the facilities, the food, and the exceptional customer service. The whole experience was fantastic! We would definitely consider going back. The facilities are beautiful and impeccable, the location is great, close to the airport and right next door to the other two Riu properties and their amenities. In particular, the staff of the hotel made it an unforgettable experience as they went above and beyond the [... read more]

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Private  - 

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Holiday Inn Resort Los Cabos: Nice resort friendly staff

Hotel was clean and nice friendly staff. Only had 2 restaurants to choose from so alittle limited for 7 nights. Lots of beach front but unfortunately the time we were there you couldn’t swim in the ocean due to the tide

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Private  - 

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Bahia Principe Explore Coba: IT IS A VERY GOOD RESORT FOR FAMILY

HOTEL IS NOT BAD, NOT GOOD ON SUMMER TIME, CEILING FAN IS NOT ENOUGH TO COOL THE ROOM. QUITE FAR FROM THE BEACH, NEED MORE TROLLEY, TO GO WHEREVER YOU WANT, WAITING FOR A RIDE IS TIME CONSUMING.

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Philpott64  - 

Verified Purchaser

Valentin Imperial Riviera Maya: outstanding resort!

I don't even know where to start with the Valentin Imperial Resort! It is beyond luxury, it should be rated as 5+ star! The grounds are immaculate, the staff are always cleaning, weeding the many gardens, keeping all the pools and water areas sparking clean. The rooms are very classy and modern, everything you could ever want or need is there at your finger tips. The concierge in every building is a plus! All the staff from the concierge, the bartenders, servers, restaurant workers, housekeeping [... read more]

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Danbapisa  - 

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Krystal Grand Cancun: Amazing Resort!

Beginning on the checkin they give me a upgrade for a ocean view, the housekeeping was very good every day my room was cleaned and fridge reloaded, the bar the service was amazing e the servers friendly.

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Private  - 

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Dreams Sands Cancun Resort and Spa: Not the best

Always good to start with the positive, workers are very nice and the place is kept very clean. The rooms are very outdated and damp. We even had a balcony room with a great view of the ocean. The buffet is terrible with not many options but the restaurants are mostly great with lots of options. The steak one and Japanese one are the best. The evening entertainment is non existent and there are not many kids events or options. I wouldn’t recommend for a family to go unless you are going with a [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Good Resort

It's our first time staying at the Royal Decameron Complex. It's a good resort with 6 buildings and 5 swimming pools. We stayed at the block 5 next to the adult pool, it was nice and quite. A few a la carte restaurants, but you need to get up early to make reservations for the day and the next day. Space can be booked up fast, so get in line early to avoid disappointments. 2 buffet restaurants are good enough if you can't get the reservation at the a la carte. As for the menu, lots of meats [... read more]

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Private  - 

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Akumal Bay Beach and Spa Resort: Akumal Bay Beach and Wellness Resort

sUPER belle expérience, l'hôtel Excellent de tous point de vue, la plage belle, la chambre super et la nourriture excellente. Le personnel gentil et respectueux, les piscines propres, tout a été à la hauteur de nos attentes et même plus.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Absolutely amazing resort!

Absolutely amazing snorkeling at the hotel beach, restaurants (especially the Peruvian and Mexican ones) and lots of yoga classes with professional teachers in a breathtaking setting (under a huge palapa in front of the ocean)

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Dojomo  - 

Verified Purchaser

Ocean Riviera Paradise: Great time at Ocean Riviera Paradise!!!

We stayed from August 11-18 2019. Weather was perfect, the beach did have seaweed and water quality depended on the day. Beach entry is not easy as there are several meters of large sharp rocks so water shoes or “swimming” entry is recommended. We flew with Air Transat who had no line and no wait to leave Toronto However we had to wait over 45 mins for the shuttle provided to Transat to come. Drive was an easy 40 mins. Check in was easy and fast. The lobby of the hotel was very nice  [... read more]

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Private  - 

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Bahia Principe Escape Sian Ka'an: Amazing Resort

The hotel was very clean, the rooms were very clean and neat. The service was excellent, they provided what we needed anytime we called them. The entertainment was excellent, something different every night. Buffet was very clean and food was delicious. I would recommend Grand Bahia to everyone and specially Sian Ka'an for adults. Thank you for the amazing service, will definitely go back there soon.

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Linda  - 

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Grand Decameron Complex Bucerias Trademark: Good

are acceptable but could be better the beach is not very clean and the horses poop which they don't clean and go to the sea where the bathers are the variety of liquors is not very good. and there is no fridge in the room

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Private  - 

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Unico 20 87 Hotel Riviera Maya: Amazing Staff!

Hotel was beautiful, it was unfortunate about the seaweed on the beach though,service was amazing, especially Ricardo in the 20 87 restaurant and Charley serving poolside drinks. Dont like having to reserve your chair at 6am though.

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Private  - 

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Hyatt Ziva Los Cabos: Wonderful Resort

This is an absolutely wonderful place to visit. So wonderful we have been twice. The staff is amazing. The pools are great and food is delicious. In regards to dining I would prefer being able to make reservations as if you are apart of a bigger party you tend to have to wait a long time and the staff are not ecstatic about accommodating a large group. Very scenic and perfect for family vacations.

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Simona  - 

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Riu Santa Fe: Amazing potential but cockroaches in building 7

We needed to change the building because in villa #7 are huge cockroaches and we found even in our bed. The pool guys are adding Clorox in the middle of the day when people are in pools. No security guys and often people are fighting. In 8 days I cut two fights and no security showed up. It’s the same food every day, no changings at all. You need to go find a table and ask to be cleaned so you can have your breakfast or lunch. The cleaners crew starts the day at 5am and they are very lou [... read more]

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