Sandos Caracol Nature Resort and Water Park: Great resort! We love it!

We are a family of 4 with 2 kids (7&9 years) and stayed here for 10 days at beginning of March. We really loved the resort overall. The restaurants and bars are great, the food was very good with a big variety of food choices, fruits and deserts. We enjoyed the the shows they have each night especially the Xcalacoco experience. The kids really had fun participating in some of the shows. We spent most of the day on the beach or the water park. Kids really had fun at the water park and we enjoyed  [... read more]Snorkeling. All the Eco activities were great, from the snorkeling on the river to feeding the deers or digging out the meat cooked on an outdoor mayan oven. We are already thinking about going back next year!

Barcelo Maya Beach Resort: Fantastic March Break

This was a great resort for our group. 3 adults and 4 teenagers. The rooms were spacious had balconys, air conditioning, everything you need. Mini bar that was stocked daily with water, etc. Plenty of towels at the room and at the beach. No problems getting beach chairs at all. This resort is 5-in one. We stayed at the Beach, which had the best beach, a great buffet for breakfast/lunch/dinner. It was close to the gym (which is amazing. Ask for the fitness schedule, if your into that. I did yo [... read more]ga and a spin class) Age restriction for the gym is 18. pool, kids club, activities, theatre for nightly entertainment. Walking from one end of the resort to the other only took 15 minutes on the beach, with lots of other ways to go. There is a open air bus that comes into each lobby, every 10 mins and makes frequent stops. There is a water slide Park, surfing park, swim with dolphins, water sports, mall for shopping, both a high end area, and marketplace for souvenirs. Lots of daily activities. Almost forgot to mention. The food and service are fantastic. We loved the a la carte restaurants. Our favourites were, Spanish, Japanese-Kyoto, Italian-at the Tropical. Remember however to book these ASAP when you check in, as they are in high demand. Also the adult only pool area, after 4pm, was a nice way to end the day, before getting ready for dinner

Ocean Riviera Paradise: Excellent family vacation

The resort is very large and well taken care of. The rooms are excellent and new and clean . There are many food choices. The beach needs some grooming but the ocean is fabulous. Comfortable chairs and lots of towels are available. They could use a bit more staff at the bars but we had no complaints and had a lovely family holiday and we would recommend this as an all inclusive hotel in Mexico 🇲🇽

Bahia Principe Escape Sian Ka'an: Almost Perfect

We enjoyed a great week at The Sian Ka'an hotel in March 2017. HOTEL: The hotel itself is very clean and well maintained. The room was updated and had everything we needed. The grounds are well kept and beautiful. The staff was helpful and always available. We did not use the butler service. It did take 1.5 hrs to travel from the airport to the hotel. FOOD: The buffets were very good. We could find something we liked to eat at every meal. We ate at the buffets at Sian Ka'an and for convenie [... read more]nce sake also at Akumal. Unfortunately, the food was not always hot. We booked our a la carte restaurants upon arrival. We ate at Alux, Tequila, and Los Corales. We preferred Los Corales over the other two dining experiences, both in food and in atmosphere. We did not enjoy the food at Alux, although the service and restaurant were both lovely. BEACH: We were always able to get lounge chairs in the Sian Ka'an area. However we arrived at the beach by 9-10am. It did get busier after 10am. Staff at the Beach Bars were great and it was nice to have the added service of ordering drinks while in our lounge chairs. Towels were always available. The beach is lovely and the swimming area is very clean. We had a great time snorkeling and seeing all of the fish. Having traveled to Punta Cana, DR on three previous occasions, we do prefer the Punta Cana beach. It offers a longer walking area and you are not so limited in the swimming area. The Bahia Principe trolley/train system is efficient and most times it does work well. However, we did wait 25-30 mins on two occasions for the trolley to pick us up at the beach. After that experience, we felt we would have been slightly happier at the Akumal location simply for its proximity to the beach. We are beach people and did not spend any time at the pools. Overall, the Sian Ka'an is a lovely hotel with wonderful staff. We would go back to Mexico, but we would choose a hotel closer to the beach next time.

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Fives

Beautiful resort and the food was amazing. Beach was narrow - if you are all about the beach this is not the resort for you. Also, there is a newer section (buildings 15-18) but a bit of a hike to the beach. We do NOT recommend the "Deluxe Room" (the most basic room at the resort) where we stayed for a family of four. Room is quite small, very poorly designed, and a bit run down. For a 5 star resort, the deluxe rooms are more like a 3 star hotel.

Excellence Riviera Cancun: Excellence at the excellence!!

Just spent a week at the Excellence in Cancun Mexico. I have been to many all inclusive resorts before and by far this was the best. The staff, food, set up was perfect. The room was stocked everyday with water, munchies,,beer, pop etc. Staff was always so helpful, would bring you water, or drinks etc wherever you were in the resort. Dinner at night was in one of I think 7 amazing restaurants with no reservations or any hassles. We had a swim up suite, the waiter that came by spa #1 was ju [... read more]st amazing, so happy and accommodating. The only thing was the beach was just ok. Lots of seating, but a little small. There was so much else to do it didn't bother us at all. Look forward to returning to Excellence one day! Enjoy your stay!😄

Grand Palladium Kantenah: Fabulous resort.

The hotel was great. We loved the grounds and being able to walk through such a lovely landscape. There were lots of little kids for the pre-Christmas family vacation but my husband and I were always able to find places to swim and relax with noticing them. The highlight of our vacation was the spa. I think it must be a hidden gem because it is seems to go unnoticed. Great for us because we had lots of time to enjoy the great features from the massages to the pool. We stayed at White Sands [... read more] seven years ago and we are pleased to see that the Kantenah was just as great. We will definitely be back.

Hard Rock Hotel Riviera Maya: Great resort!

The resort was well kept. Everywhere you turned there were people working on the grounds or cleaning. There were many things to do, you could be as busy as you liked. I did a spin class in the water, kayaking and volleyball. I could see myself there with or without kids. The people were amazing and very accommodating. The service was over the top! Food was good. All in all, a great time had by all! Michelle Noelsmith

Bahia Principe Explore Tulum: Vacation with the grandkids

Great vacation spot pools and beach area were very clean We had access to another property which allowed us access to the kids pool area Buffet food was good but you need to get there shortly after they open They have dolphins on site great education for children Over all it was a wonderful place with a few minor glitches Spa for a break was really, really good

Paradisus La Perla Adults Only Riviera Maya: Beautiful resort with few negative points

Hotel is beautiful. Modern style and well kept. It is very clean. We had a Jr Suite and it was beautiful; lot of space, and very clean. Food is the best I have ever had among all the resorts I went I recommend Fuego and The Palapa for dinner. Staff is very kind and dedicated. Many transats and Bali beds at beach and pool; it is easy to get one. There are few issues. The resort space is not well exploited as far as we are concerned. -There are many nice bars but they are all empty making [... read more] atmosphere boring. -Lot of empty space where they could for instance organize evening events like a tapas bar with music. -The nightlife is rather quiet and when there is a show, it is not in a theatre; the stage is on the main floor and it is hard to see if you are not seated in front row. -Beach is rather small. -Buffet is a little limited in variety but food is good. -The adult section should have the tequila tasting salon and the cigar room rather than the family section. -Towel system should be revised; they are very strict you only have one towel you can change whenever you want.One of the person travelling with us has backspin. We asked for an extra towel and the hotel staff refused to satisfy our demand even after we explained him the reason why Though I really enjoyed by vacation at Paradisus La Perla.I probably will not go back because of the atmosphere.

Bahia Principe Explore Tulum: Nice Enough

Hotel was mostly pleasant. A plumbing issue in our room was a bit of a hassle and took two days to get fixed (frustrating to be in a room with two children under 3 and no working sink), but after hearing my displeasure they waived a charge to the room to say sorry. Unfortunately the charge was only around $13cad so it didn't mean a lot, but i guess the intention was there. That was the only real negative to the trip. The grounds are kept good and clean, restaurants are all accommodating [... read more] to children, the wildlife is nice to have so commonly around, food was all very good and the artificial barrier on the beach area kept the ocean safe and child friendly. The constant use of the trams to get to the other resort for a la carte restaurants and to get to the children's waterpark was more hassle than it needed to be, but definitely not a deal breaker. Also, bring a lot of US dollars. Everything is listed in usd and they do on the spot conversion to pesos that always means you are losing out. I also don't remember everything in Mexico being so expensive, but NOTHING is cheap anymore. A bag of chips in the Cancun airport is nearly $10cad.

Hard Rock Hotel Riviera Maya: Amazing Family Resort

We just got back from Hard Rock Hotel Riviera March 16/17 - my husband and I agreed that this was by far the best all inclusive resort we have ever been to. Check in was a breeze, they provided the extra cot I had requested.Hotel, grounds were absolutely spotless. Loved that you didn't have to worry about a towel card (towels were provided on all chairs) or hotel keys which were already programmed on your wrist band.Cool rock and roll memorabilia on the walls , music playing everywhere on resort [... read more] including live bands in the main building.Considering it was spring break and the hotel was sold out it never felt crowded. There were always lounge chairs available by the pool or beach. Abundance of delicious food/snacks everywhere you went. No need to line up for dinner reservations (max 3 at other resorts) the Hard Rock allows you to dine in any restaurant, without reservations as many times as you would like. We loved the Zen restaurant and French restaurants the best. Use your resort credits at the spa - facials, mani/pedi or massages for a small fee. Best staff at any resort I have ever been to - not one person working there would pass by without saying hello, good morning, how are you enjoying your stay? Truly the loveliest people working there. A couple of small negatives, if you are a beach person this might not be the resort for you. The resort has created a man made lagoon with beach, from a safety perspective really wonderful. You can snorkel, kayak or swim without the worry of the strong under tow (a relief for parents) Also my 17 year old son really enjoys working out in the gym which was on the Heaven side (adult only) he was quite disappointed that he could not access it (no exceptions) Hard Rock , please consider creating a teen gym on the Hacienda side for the under 18. Overall I would rate this resort a 10 - would go back tomorrow if I could :)

Dreams Aventuras Riviera Maya: Great family vacation

The grounds were great, service and food was excellent. The beach was awesome. The room service is 24/7. The kids were entertained everyday and everyone was so kind. The dolphin swim was an unreal experience.

Barcelo Maya Beach Resort: Great resort with lots to do on site!

Stayed at Maya Beach Resort and the beach in this section is better than at the Palace. Beautiful pools especially like the Adult only pool for a late afternoon cocktail. Lots to do on the resort especially good spot for teenagers. Swimming with the Dolphins a huge hit with our girls. Service was very friendly and food is very good. Only issue it was difficult to get good reservations at the a la cartes. We'll be back!!

Hotel Marina El Cid Spa and Beach Resort: Great quaint family resort

Great family friendly resort with attentive staff and good restaurants. The kids had a blast in the pool with the waterslide, the jump, and the spinning climbing ball and the kayak races. My son also liked the basketball net in the water and had fun playing with other kids.

Dreams Aventuras Riviera Maya: Awesomeness

Dreams was a wonderful spot for an amazing family vacation! There was so many fun things to do- the food was great! The staff was friendly and helpful. Great size resort. The dolphin experience was incredible. The beach was clean and nice. Kayaking,sailing kidsclub all great!

Occidental at Xcaret Destination: Truly a hidden gem!

This was a resort worth more than the star rating because of it's proximity to Xcaret, allowing you to go back and forth during the day for meals and to clean up before the night show. Resort itself was lovely, food was great, Mayan ruins and wild animals on site! Small details to improve like the wifi, long time to get hot water and broken soap dispensers in the showers, rocky beach because it's man-made without natural waves. However, overall it was great value for the money and the per [... read more]fect short holiday for our family of 4.

Bahia Principe Explore Tulum: Beautiful resort

This resort is very clean and well kept, everyone is friendly and helpful. Everything you need is on the resort, but if you want, there are lots of options for day trips. The food was amazing and the staff very friendly.

Paradisus Playa Del Carmen Roulette: Beautiful Resort

The Paradisus Playa Del Carmen was a lovely get away. The grounds were well taken care of & beautiful. We stayed at the Perla side for adults. It was so quiet and tranquille. The Esmeralda side for kids also was great but full of kids! Great if you are traveling with little ones. The food was pretty good. Many restaurants and choices. No complaints about the restaurants. However,we were disappointed with the buffet, very small and not enough choice. From our experience at other all  [... read more] inclusives the buffets are huge and so many daily choices, everything you can think of. For the buffet, breakfast was the best meal, but even breakfast could have been more elaborate. Other places have not only an omelette station, but a waffle station too. Our room was absolutely beautiful and perfect, modern & clean. Made service was excellent! The resort caters to their Royal Service customers. They have private areas at the pool and beach that are secluded and a private full service restaurant for breakfast. We tried to eat there but we're told its for Royal Service customers only! The resort is close by 5th Avenue. So nice to get out of the resort when we had enough relaxing. We walked along a beautiful stretch on the beach, a good 20 min walk to arrive right in town. A cab was inexpensive about 5 or 7 U.S. dollars. Many stores, cafes & restaurants. I loved having it nearby. The service was excellent at the hotel. A lot of staff to help you find your way and answer any questions. We ended up going to a presentation. The gentleman was very nice, but we didn't buy because we had no idea if there is actually value in the timeshare deal. It seemed quite pricey and you pay a high maintenance fee yearly. Even more expensive for Canadians. All in all, my husband and I wanted to get away and have some R&R. We definitely got to relax in a beautiful setting and when we wanted some action we went over to 5th Avenue. It was a perfect holiday!!! Oh yes, one more thing, the nightly entertainment was only average, usually singing and some dancing. Our travel agent Karol from Trip Central was superb and helpful and we will use him again to book our next getaway.

Occidental at Xcaret Destination: Excellent Vacation

The whole resort is remodeled and has modern look. The rooms are spacious and bed is very comfortable. The staff are very friendly and helpful. The food is great. Lots of animals. Kids enjoyed the trip!