Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

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Bahia Principe Explore Coba: IT IS A VERY GOOD RESORT FOR FAMILY

HOTEL IS NOT BAD, NOT GOOD ON SUMMER TIME, CEILING FAN IS NOT ENOUGH TO COOL THE ROOM. QUITE FAR FROM THE BEACH, NEED MORE TROLLEY, TO GO WHEREVER YOU WANT, WAITING FOR A RIDE IS TIME CONSUMING.

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Philpott64  - 

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Valentin Imperial Riviera Maya: outstanding resort!

I don't even know where to start with the Valentin Imperial Resort! It is beyond luxury, it should be rated as 5+ star! The grounds are immaculate, the staff are always cleaning, weeding the many gardens, keeping all the pools and water areas sparking clean. The rooms are very classy and modern, everything you could ever want or need is there at your finger tips. The concierge in every building is a plus! All the staff from the concierge, the bartenders, servers, restaurant workers, housekeeping [... read more]

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Danbapisa  - 

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Krystal Grand Cancun: Amazing Resort!

Beginning on the checkin they give me a upgrade for a ocean view, the housekeeping was very good every day my room was cleaned and fridge reloaded, the bar the service was amazing e the servers friendly.

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Private  - 

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Dreams Sands Cancun Resort and Spa: Not the best

Always good to start with the positive, workers are very nice and the place is kept very clean. The rooms are very outdated and damp. We even had a balcony room with a great view of the ocean. The buffet is terrible with not many options but the restaurants are mostly great with lots of options. The steak one and Japanese one are the best. The evening entertainment is non existent and there are not many kids events or options. I wouldn’t recommend for a family to go unless you are going with a [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Good Resort

It's our first time staying at the Royal Decameron Complex. It's a good resort with 6 buildings and 5 swimming pools. We stayed at the block 5 next to the adult pool, it was nice and quite. A few a la carte restaurants, but you need to get up early to make reservations for the day and the next day. Space can be booked up fast, so get in line early to avoid disappointments. 2 buffet restaurants are good enough if you can't get the reservation at the a la carte. As for the menu, lots of meats [... read more]

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Private  - 

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Akumal Bay Beach and Spa Resort: Akumal Bay Beach and Wellness Resort

sUPER belle expérience, l'hôtel Excellent de tous point de vue, la plage belle, la chambre super et la nourriture excellente. Le personnel gentil et respectueux, les piscines propres, tout a été à la hauteur de nos attentes et même plus.

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Private  - 

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Akumal Bay Beach and Spa Resort: Absolutely amazing resort!

Absolutely amazing snorkeling at the hotel beach, restaurants (especially the Peruvian and Mexican ones) and lots of yoga classes with professional teachers in a breathtaking setting (under a huge palapa in front of the ocean)

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Dojomo  - 

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Ocean Riviera Paradise: Great time at Ocean Riviera Paradise!!!

We stayed from August 11-18 2019. Weather was perfect, the beach did have seaweed and water quality depended on the day. Beach entry is not easy as there are several meters of large sharp rocks so water shoes or “swimming” entry is recommended. We flew with Air Transat who had no line and no wait to leave Toronto However we had to wait over 45 mins for the shuttle provided to Transat to come. Drive was an easy 40 mins. Check in was easy and fast. The lobby of the hotel was very nice  [... read more]

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Private  - 

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Bahia Principe Escape Sian Ka'an: Amazing Resort

The hotel was very clean, the rooms were very clean and neat. The service was excellent, they provided what we needed anytime we called them. The entertainment was excellent, something different every night. Buffet was very clean and food was delicious. I would recommend Grand Bahia to everyone and specially Sian Ka'an for adults. Thank you for the amazing service, will definitely go back there soon.

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Linda  - 

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Grand Decameron Complex Bucerias Trademark: Good

are acceptable but could be better the beach is not very clean and the horses poop which they don't clean and go to the sea where the bathers are the variety of liquors is not very good. and there is no fridge in the room

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Private  - 

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Unico 20 87 Hotel Riviera Maya: Amazing Staff!

Hotel was beautiful, it was unfortunate about the seaweed on the beach though,service was amazing, especially Ricardo in the 20 87 restaurant and Charley serving poolside drinks. Dont like having to reserve your chair at 6am though.

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Private  - 

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Hyatt Ziva Los Cabos: Wonderful Resort

This is an absolutely wonderful place to visit. So wonderful we have been twice. The staff is amazing. The pools are great and food is delicious. In regards to dining I would prefer being able to make reservations as if you are apart of a bigger party you tend to have to wait a long time and the staff are not ecstatic about accommodating a large group. Very scenic and perfect for family vacations.

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Simona  - 

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Riu Santa Fe: Amazing potential but cockroaches in building 7

We needed to change the building because in villa #7 are huge cockroaches and we found even in our bed. The pool guys are adding Clorox in the middle of the day when people are in pools. No security guys and often people are fighting. In 8 days I cut two fights and no security showed up. It’s the same food every day, no changings at all. You need to go find a table and ask to be cleaned so you can have your breakfast or lunch. The cleaners crew starts the day at 5am and they are very lou [... read more]

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Daniella_nino  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Fantastic Resort - Amazing Vacation Spot

My fiancé and I stayed at Paradisus La Perla - Royal Service from August 10-17, 2019. We had an absolutely amazing vacation at Paradisus and I am happy to provide a review. It was a wonderfully romantic resort and we actually got engaged during our stay!! Hotel grounds - Modern decor, exceptionally clean, outstanding suites. We absolutely loved walking around the resort simply to sight-see. Beautiful views of the beach, greenery, tons of places to take great pictures and hang out. I actually [... read more]

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Private  - 

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Blue Bay Grand Esmeralda: Timeshare nightmare

The biggest issue was the circle one timeshare that was being sold upon entering the airport when we arrive to Mexico before we found our taxi we were hounded by sales representatives and unfortunately believed one of them and gave them the only cash we had on us for tipping they invited us to a breakfast the following day at a five Diamond Resort and told us that we would get discounts off the tour of the one of the Seven Wonders we foolishly believe them once we arrived at our hotel we were to [... read more]

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Melb7  - 

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Bahia Principe Explore Coba: Amazing trip!

Hotel was very nice! Huge but lots of shuttles to take you around. Food was amazing! Definitely had the best food out of all the vacations I have been on. Even the 24 hour snack bar was great! Entertainment was good! Lots of games and activities for both adults and kids. I even got to learn how to make sushi! Hands on! The only down fall was the seaweed on the beach but it did clear up abit the last 2 days we were there. The pools were great! We took then collectivo to tulum which was like 20  [... read more]

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Private  - 

Verified Purchaser

Breathless Cabo San Lucas: Amazing resort

I have never experienced such a beautiful and luxurious place. Everything was perfect and totally above my expectations. I am so happy to have experienced a week of luxury. I can’t express it any better.

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Zinacristi  - 

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Sandos Caracol Nature Resort and Water Park: Phenomenal Resort! You have to go!!

The resort was amazing! Sandos Caracol has been by far one of the best resorts I have been too. There are loads of activities to do, such as swim in the multiple cenotes they have, go to the aqua park (fit for all ages), stuff your self in the restaurants and buffets, have a relaxing day at the spa, and snorkel all day in the ocean. My favourite restaurant was the Japanese restaurant, it was absolutely delicious! Overall, I loved the wildlife and the plentiful of activities I got to do with my f [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa Del Carmen Roulette: Impeccable Resort

From the amazing service, to the outstanding food, rooms- not to mention interior design of this resort.. no complaints. Our trip was amazing. We don’t normally go to the same resort twice, but we will definitely be back to Paradisus Playa del Carmen.

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Private  - 

Verified Purchaser

Seadust Cancun Beach Resort: Wonderful experience

Amazing service all the way since reception desk, belt boys, room, public areas The fact that you don't need to reserve for restaurants is fabulous and you can also go everyday to the same one if you want make a difference; the point here is that all are so good that you don't know which one to choose in general the hotel is a great value

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