Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Bill Wellman  - 

Verified Purchaser

Allegro Cozumel: One of the best resorts we have ever been to!!!

Almost pristine grounds, so well manicured and clean! Rooms just enough space, very clean, exceptional beds! Food was so diverse, copious, and some of the best selections! No problem wanting to come back again!

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great resort

Excellent hotel Food great, very clean Will go back again Shows need some work The alacart restaurants are fantastic The booking of the restaurants is a bit annoying, not many good times available. Pool service was great. Beach is fantastic

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Trish  - 

Verified Purchaser

Allegro Cozumel: Great stay

Went to the Allegro Cozumel with a group of 16 people. We all had a great stay. Food was good, loved the specialty restaurants. Staff were friendly and always helpful. The rooms are dated but comfortable. Beds were perfect. The beach was wonderful.

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Private  - 

Verified Purchaser

Occidental Punta Cana: Beautiful beach

Everything was amazing - sea, beach, pool, friendly staff, perfect service, everything neat and clean. Nature is charming! We spent lot of time on the beach, sea waves were magical, we couldn't get out of the water! Availability and versatility of food and beverages were impressive. Overall atmosphere - very relaxing and friendly!

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great resort with excellent dive shop

Great resort with lots to do. Shout out to Judit, Vicktoria and Ilana at the Kessler Dive shop on the property. Went for a wonderful suba dive with Judit. Ilana set me up with jet skiing and was super helpful. Also tried the surf rider. The beach is great in front of this specific resort, although you can use the beach at 3 attached resorts so lots of beachfront. There's also a dolphin enclosure. Date of stay: November 2023

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Mich  - 

Verified Purchaser

Barcelo Maya Riviera: Beautiful resort

The hotel was absolutely beautiful, way nicer and fancier than expected. All the staff were so helpful and attentive. The rooms were large with comfortable beds (I had the best sleep I’ve had in a while in that hotel bed) along with beautiful views. The restaurants were amazing on a restaurant level, not just “good for a resort”. The resort is very modern and grand and aesthetic, great to take pics. We loved it!

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StevieO  - 

Verified Purchaser

Barcelo Solymar: Great resort second time here!

I have been to this resort before. This time there were alot of steady shortages. Sometimes no eggs in the morning or ham. Rarely had coffee, cappuccino machine broken. 4 out of 11 days they ran out of beer at the bars. Usually they had more by afternoon. I was aware of the shortages so it didn’t bother me. There was always something to eat, but don’t expect a Mexico all inclusive breakfast lunch and dinner. The benefit is, you will lose weight! Pool is always great, beach is paradise. The r [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Beautiful place

Great place for families, pools very clean. The grounds well Maintained. Staff was very helpful. In the dining room we got to know David , always had our favourite table waiting for us , and our morning beverage order ready

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Woody  - 

Verified Purchaser

Barcelo Maya Palace: Barcelo Maya Palace

This is a resort that lives up to it's 5 star rating. The Grounds, Rooms, Pools and Beach were all first class. The Food was the best I have ever had at an All Inclusive Resort. The 3 Specialty restaurants had great food and service. The Buffet for breakfast and Lunch, usually gets old fast. Not this one, such a huge selection and both my wife and I remarked that we had enough choices to change it up everyday. For those who have food allergies the resort prepared a letter that I carried to ea [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Review about Barcelo Maya Palace

This was the first time we booked vacation through trip central, very happy with the service from Beth & Manuela, thank you. The resort is beautiful, huge but very clean, the staff are really nice, helpful. Foods from buffets are tasty & lots of varieties. Room is clean but a little bit dated. Beach with white sands, no seaweeds, so amazing. Overall such a nice vacation so relaxed & happy. We recommend this resort.

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Private  - 

Verified Purchaser

Occidental Caribe: Great food! good entertainment!

My wife and I really enjoyed the buffet. It had plenty of options and they changed every day. At times it got busy and it took just a few extra minutes to have our table cleaned, but nothing serious. In the buffet, Editania was very helpful and always greeted us with a great smile! We only went to one restaurant with a reservation, the Japanese tepanyakki table. Food was good, but it was very hot (no AC no ceiling fans). Based on that experience we didn't book other restaurants. Instead we we [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Amazing resort!

Check-in was smoth and efficient, Restaurants were all excellent Staff were happy and friendly, the property was clean and well maintained. Ample amount of lounge chairs at the pool and the beach. Pools are large and clean. Rooms have lots of storage. Beds are firm. Huge resort with 2 double decker busses come every 15-20mins. Lots of activities available on site. Lots of coral and fish at the beach,

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Private  - 

Verified Purchaser

Occidental Punta Cana: NOW OWNED BY BARCELO.TERRIBLE. CATERED TO LOCALS AND SPANISH SPEAKING.

I wrote a review on tripadvisor, but they didn't post it. Here is what we experienced and saw. We stayed here several years ago when it was a 5 star. It is owned by Barcelo now. I wouldn't even rate it more than a 3 star now. Several hundred locals came from Friday to Monday. The staff and management catered to them. Management set up a lovely welcome station for them with trays and trays of drinks. We were never offered that when we arrived. The garbage left all over the resort was unhealthy. T [... read more]

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Private  - 

Verified Purchaser

Occidental Tamarindo: Not recommended

This hotel was probably one of the worst i stayed at, they have so many rules, 1 pool, no drinking at it! Snack bar is re deep fried food! cold burgers, the only decent food was at breakfast! the hours for the breakfast, lunch and dinner buffet is not correct! they clean up half hour early! The staff was ignorant and not accommodating at all! It’s supposed to be all inclusive but if you want more beer for your room you have to pay! if you want anything other than their alcohol you have to pay  [... read more]

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Adam99738  - 

Verified Purchaser

Barcelo Bavaro Beach: Honest

My mother and grandmother were at the resort last week. Resort is very nice food is great. One major complaint was my grandmother fell on a wet floor in the washroom by the pool, broke her arm in 2 places. Doctors said she may have to stay a few extra days before she could fly. Hotel wanted to charge her for the room and the airline also said it would have to charge her to change her flight because of medical reasons (air transat).

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Beautiful Resort

We enjoyed our stay at the Barcelo Bavaro Beach. The resort is beautiful, well kept and very clean. We loved that there were tons of areas to sit in and lounge in throughout the resort as well as around the pool and on the beach. The food was fantastic especially the Chez Gourmet restaurant. The staff were friendly and helpful. We had a few times we needed to call the front desk for things and the response time was very quick. Our only area for improvement would be giving guests more infor [... read more]

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RBEB  - 

Verified Purchaser

Occidental Papagayo: Picturesque

The place could use at least 2 more types of restaurants. A great adult place to get away from the rest of the world among the flora and fauna. Courteous Staff was always ready to please. Give out a list of activities for the week on arrival Had to find the hidden billboard in the premises!

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: It was meh

Room smelled moldy, food was disgusting and tasteless. The restaurant are worse, service was slow. The steak house was a joke. The resort itself is not too bad! If you enjoy food, this isn’t the resort for you. However if you enjoy tasteless seasoning free food. You will love this place. Makes me wonder if all these positive reviews are fake.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Outstanding

After reading several mixed reviews I was unsure of what to expect. This resort is beautiful. staff were wonderful and hope to return again soon. Ivan asked me my name and remembered me every time I went to the buffet. weather was beautiful. Beach at the beach resort was the best. Food plentiful and good variety. Can't say enough about how amazing the Barcello is.

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Greg  - 

Verified Purchaser

Occidental Papagayo: Great Resort

Beautiful Resort. Great pool areas. Great Beach area. Access to rooms only by shuttles. Not much variety in food..................................................................................................................................................................................................................................

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