Club Kawama: Club Kawama

The resort may have been nice 20 years ago. Currently it is very run down. The furniture is over 20 years old, curtains on windows did not cover the window. The air conditioning in many of the rooms does not work; the room I was initially given AC didn't work. Had to get another room and wait approximately 3-5 hours for it. There was only 1 restaurant open, so very little choice for meals. Other restaurant that was open required reservations, and was not much better in terms of quality of food.  [... read more]Flight leaving Varadero was at 3:30 am Saturday, and I was asked to check out on Friday by 12:00 noon. Nowhere to go other than sitting in the lobby which was hot/humid and very smoky.

Club Kawama: Disappointing resort

This hotel has so few amenities I was shocked. The staff always seemed inconvenienced when you ask for help or outright annoyed. Major issues with room on a daily basis. One day no water for over an hour, another no electricity. Rooms not cleaned daily, only beds made and towels. Good was average. Buffett always running out of clean glasses or hot Buffett selections sat empty and many were unmarked with mystery food in them. Best part about the place was the beach.

Roc Barlovento: Ok hotel - but had a good time

When you have stayed at really nice resorts the bar gets raised, and unfortunately every other vacation gets measured up against the best you've had. With that having been said, this resort didn't come to close to being one of the better ones , however we did in the end make the best of it and actually had pretty good time. If it hadn't been so close to the town of Veradero I think it would have been otherwise. The room was a little tired but clean, and it looks like they are working on upgradin [... read more]g things. food was better than I expected and the staff were friendly. If you can get a good price on staying here (we didn't) its not a bad holiday.

Club Karey: Great Place to Stay!

The hotel is clean, however, make sure you bring pillows, they only provide one per bed. The staff are helpful, amazing and super friendly. Beach front location it's wonderful! The food, the pool, the activities, all made for an amazing holiday. Close to markets and great sites to see.

Roc Barlovento: Decent food and friendly environment!

Location of this resort is fantastic - it's easy walk to markets, the downtown and the hop on and off bus. The food was quite good and no complaints overall. The pools and the beach are well maintained and clean. Rooms are dated but in the process of being renewed. Having been to other resorts, we came here not expecting too much, but were very pleasantly surprised, and might actually come again.

Club Karey: Simple. Basic

It is a simple 2 stars hotel. You'll get what you paid. Not a gourmet experience. Quiet and peaceful. People at service is nice. Beach is ok and offers snorkelling a few feet from shore. You can also do basic fishing.

Club Amigo Ancon: Big resort

Negative: public beach, many domestic people, making noise. Poor entertiment, every day the same. So far from airport. CUC so hi exchange rate. Seafood restaurant has no sea food. Service frendly, but slow.

Occidental Arenas Blancas: Very disappointed.

Hotel is very run down. We were on the third floor. Was not clean. The doors are very dirty and falling apart. The grounds were o'k. The pools are beautiful well kept. We were supposed to get a superior ocean view room, did not get it. Got one overlooking pool.The sheets on bed were very dirty when we arrived. The room maids need to go through retraining for cleaning.Dust was thick on headboard.I could go on and on. Took pictures. Rating was mostly for cleanliness of third floor and for hotel be [... read more]ing run down.Have stayed in different hotel 2 years ago and it was terrific expected the same here. Sadly No.

Club Kawama: Club Kawama

Well TripCentral is not what I thought about this year because of being scared to do any vacation that wasn't in my area in person. Well you know it was the best experience that I have had out of any of my 6 vacations. They made you feel like they cared not just to get your money. Everyday they contacted me through the computer to see if I had remembered anything and made me feel like I was special. They also made sure that I knew they were there through my whole vacation if something went wrong [... read more]. Made me feel very safe and I thank them so much because after my cancer I haven't been able to travel and found a vacation threw them , so it made my year.

Occidental Arenas Blancas: Reasonable for the price

Location. Awesome, fantastic beach and water. Short ride to the airport Rooms. Good size. Needs a coat of paint. Only 1 small towel provided in the room, not changed daily. The smell of smoke in the rooms comes from the bedding. The housekeeping staff smoke in the room where the clean laundry is kept. This needs to change! Food. Good selection, could always find something to eat. A La Carte restaurants available, not a big choice at them but food good. Drinks. lots of choice of liquor, but no bl [... read more]ender drinks, only slushies with alcohol in them. Staff. Friendly, good to deal with. Helpful when you had any issues. Shared facilities with Solymar next door. This give the resort more amenities. Solymar side is where the entertainment activities during the day happen. Also geared more towards party crowd. This leave the Arenas the quieter side of the resort Gym. Old poor facilities, equipment in need of replacement. Overall for the price paid and with the expectations of a resort in Cuba, it was good value. With a few upgrades this could be a great place.

Roc Barlovento: had good time 10 night stay

grounds, pool very nice and kept clean, beach amazing spent most time there. food fair, we ate out often as walking distance to restaurants, rooms very standard we had renovated room, deck very small could not sit out on deck which was a negative room 247 quiet facing gardens which was bonus. Staff friendly, Cuban people very nice and felt very safe out at night. Drinks w/alcohol pretty good, got tired of pina coladas, and other frozen drinks. Like Crystal beer can buy at resort store $1 peso. T [... read more]ravelled as couple. Was 3rd time cuba, 1st time this resort. Liked the location. Next year going back to Mayan Riviera MX and pay extra for better food, drinks, wine etc. the Cuban peso exchanging our Canadian $ was 30% and 40% at hotel plus need to save $25 peso each to leave country. So we will pay extra and travel to 5 star resort MX .... Will we return to Cuba? Yes most likely but try Holigun or another area of Cuba.

Club Kawama: good affodable resort

The staff was very friendly, the food was above what I was expecting, the beach awesome & the entertainment excellent. The room was passible for a 3 1/2 star resort. The only problem we had was that the air conditioning broke & we had to change room. Will be going back next year.

Hotel Internacional: Would never go again

This hotel did not appear to be able to handle the number of guests that it had, Ran out of dinner plates, towels. cutlery etc. Beds were only changed twice in our 8 day stay staff were only friendly and helpful if you were passing the peso.none of our requests made well ahead of time were honoured. Beach was beautiful although there were no toilets anywhere near the beach.

Roc Barlovento: great place

the food was good .the room was clean . good location will go back service was good the pools where clean the only thing was bad is the checkout time which is 12noon and we didnt leave till 5 in the moming we had no where to go till then

Occidental Arenas Blancas: Good Resort

The thought the Hotel and Resort was generally clean and well kept. The food was decent and the staff were helpful. By day 3 of our vacay I knew what were my favs at the buffet. The beach was nice and clean. There could be more beach loungers though. I would suggest that there be more in the way of activities during the day.

Occidental Arenas Blancas: Fabulous trip!!

What a beautiful resort! The rooms were clean and the staff friendly and helpful. The beaches were fabulous and the water gorgeous. The only concern I had was with the food; while there was a lot of it, the menu was repetitive and a little on the bland side. I really appreciated the proximity of this resort to downtown Varadero. It was a nice walk into town for shopping and touring. All in all....a memorable vacation!

Occidental Arenas Blancas: Great airline and resort

Sun wing airline was 40 min early there and back. Everything went very well the resort had good entertainment and food was ok. Staff was mostly very friendly some kept repeating was there birthday every night

Club Kawama: 3rd time

This was our 3rd tme to this resort and all I can say is it is going down hill!!We use to walk in and see friendly faces and now all you see are unhappy faces and there isn't a friendly face around. We heard more people complaining then ever before. Some days we had no electricity and some days no water. Did they care not in the least!!!! We use to love going to this resort but we will never return. One day we even had a flood in the room but no one even cared or even made an effort to correct t [... read more]he problem!! No the maid fixed the problem what a joke!! The front desk should actually learn what customer service means, very rude people.

Occidental Arenas Blancas: Nice resort but needs updating

We stayed at the Arenas Blancas from the 26th February to the 5th of March. The resort was nice but definitely needs some updating. The room that we stayed in was a superior room that needed a facelift. Specially the washroom. The control for the air conditioning was missing but it did work throughout our entire stay. The grounds of the hotel was well maintained and clean. Most of the staff were friendly and were very accommodating. Specially Lazaro from the dining room who always took care of  [... read more]us at breakfast was a pleasure to speak with every morning. Yadiel from the beach bar was very friendly and professional and made one of the best mojitos and finally Maria, our maid always ensured that the room was clean every day. The variety of food was a bit disappointing, how ever when we walked over to the Barceló next door the variety was a lot better. We dined at 3 of the A-la carte restaurants. Among them the Spanish and Sea food restaurant were by far the best. The food and service were both good at these restaurants. The beach area was well maintained and there was always free chairs even if you ended up going later in the afternoon. One of the best things about the resort was its proximity to the town. It was just a 5 minute walk to get to the bars, clubs and restaurants. I would definitely go back.

Occidental Arenas Blancas: Not really a 4-star but still lots of fun

We had a great time at Arenas Blancas, though I wouldn't call this a 4-star. It was a little rough around the edges (needed a coat of paint and some plaster and some basic repairs). We had one of the newly renovated rooms and although the bathroom needed a little TLC and there was sometimes no hot water (just luke warm), the room itself was spacious, clean, comfortable and very nice. The mini bar was stocked every day. The maid service was great, though they ran out of towels a few times. C'est  [... read more]la vie. The grounds are beautiful; lots of pretty landscaping with flowers and palm trees. The pools are clean and well maintained. The entertainment was of excellent quality (that was a surprise; usually the entertainment at all-inclusives is hokey but the entertainment at the Arenas Blancas was professional and very well done). The food was terrible, but we had been warned that you don't go to Cuba for the food. A lot of it was absolutely gag-worthy and some of it had no taste at all; just texture. It became a source of entertainment after a while. The drinks were great; they don't scrimp on the alcohol. The location couldn't be beat; right at the end of the strip next to the town of Varadero so it was easy to walk to bars, restaurants, cafes and souvenir shops, and watch all the gorgeous old American cars drive by. The beach is unbelievable: white sand like baby powder, turquoise waves. There were plenty of beach chairs and umbrellas. It was lovely. Because the Arenas Blancas and the Solymar (resort next door) are both owned by the same company, you have full use of the facilities at both hotels, which means loads of great places to sunbathe, more pools, bars & restaurants, a club house with ping pong and pool, a gym, sand volleyball, etc. The food is better on the Solymar side. Overall we had a great time but I thought it should have been a little less expensive given the slightly run-down condition of the hotel. Nonetheless, it's pretty difficult to have a bad time in such a beautiful location. I'm not actually sure if I would recommend this hotel to a friend but I'm going to say yes. I'd recommend it, but I'd make sure they understood some of the pitfalls.