Playa Vista Azul: Good resort

The good- privilege rooms are first class. Premium drinks are spot on. Excursions are top notch. personnel on the privilege side of the resort are awesome. The bad- the food and service from the a-la-carte and the buffets are 2 star resort at best. French fries are good though but usually empty.

Ocean Coral Riviera Cancun: Faded Glory

You can tell this was once a lovely resort. It needs repairs and wasn't up to the standards of cleanliness I have come to expect. The food was very much like the service, hit or miss. A great dish, a great employee, and then three okay and one awful. Those were the ratios. I won't be returning, but I feel it has potential with effective management.

Ocean El Faro: Great resort

The rooms, grounds, pools and beach were fantastic,large, clean. The food needs some help. The food at the buffet was generally cold all the time while the food portions at the restaurants were too small. All staff were great however the cleaning staff need some help with their English (I am sure it will all come in time). Loved the fact that everything was within walking distance and you didn't get lost everytime you wanted to go somewhere

Playa Vista Azul: Not what we expected!!!

Let's just say this hotel was not what we expected. Reviews and ratings were high but i'm not sure why. There were cockroaches all over the resort, running across the dinning room tables and even in our room. The hotel never had clean beach towels, we used the same towels for 4 days. Our sheets and towels were dirty and stained. They constantly ran out of food items and had none left to refresh the menu. Not a great experience. I don't recommend this hotel!

Ocean Coral Riviera Cancun: Great Vacation

Everything was just perfect. The grounds and landscaping were beautiful. Trees and green everywhere. Beach nice and clean and water warm. It was really a tropical paradise. We enjoyed it very much. Lots to eat. We mostly went to the buffet and it was delicious. The rooms were very nice and the people very pleasant to talk to. We didn't see too much of the entertainment, we usually went to bed early. But there was a great group in the afternoon. Six-string bass, bongos, keyboards, guita [... read more]r and great singers and catchy songs. Very nice . I wish we had them in church. All was very nice. A lovely resort. It was nice to see the kids on stage too. The youth workers with them were very good. Kids loved them. And that guy in the afternoon leading the exercise and dancing at the pool was terrific and lots of fun, Erick I think his name was. The waiters were excellent. I promised I would remember their names, but they were all good.

Hotel Roc Casa del Mar: Great Vacation

Just returned from our 2 week vacation at Ocean Casa Del Mar. This was our second time there and we enjoyed it just as much as the first time. The staff are great, the rooms are clean and spacious and the food was the best we’ve had in Cuba yet! We were in building 6 and were right in the middle of the walkway to the beach, the pool and snack bar, the towel exchange, and a very short walk from the buffet and lobby. The beach is amazing and one of the best we’ve been to. The lunch time bbq at [... read more] the beach is also fantastic. We got an amazing price on our trip and we were extremely happy with it. We’ll definitely be going back again!

Ocean Riviera Paradise: Just wonderful!!

We thoroughly enjoyed our stay at the Ocean Riviera Paradise hotel. From the moment we arrived until the moment we left we were totally impressed with the immaculate grounds, the hotel, the staff, the beach, the pools, the food - absolutely everything!!

Playa Vista Azul: Not as good as last year

This was my third time at this resort. I’ve always been really happy with it, but it seems to be let go. This time I find the resort has let a few things go. We used to have a welcome drink when we arrived as well as coffee and tea in the rooms. Now they don’t do that anymore. The chairs and table for the balcony is not there anymore. All week we couldn’t get clean towels for the pool. The buffet served the same food every day for lunch and supper. They used to change theme every night but [... read more] not anymore. What was on the buffet wasn’t really as good as it was. I have to say though that the staff was as gras always and the rooms are extremely clean. And of course the beaches are exquisite. Unless you’re going just for the beaches I wouldn’t recommend it

Ocean Coral Riviera Cancun: Great Resort

Food was great. Pools were awesome. Great beaches for walking. The spa package was amazing but the process needed to be explained better(i.e. what order to do things in). Could have used more staff at the pool bar.You don't need a reservation at the a la carte restaraunts but you don't always get in due to the Privileged guests getting priority. I would recommend reserving.

Hotel Roc Casa del Mar: Very nice resort

We all were very satisfied: the rooms, the food, the drinks, the pool area, the beach, everything in short reach, the people who work there are awesome. all good. The service from Tripcentral was very good too. Thanks it made our holiday great.

Playa Vista Azul: Ocean Vista Azul

Overall the hotel grounds were very tidy and the room was quite modern. Pools were well kept and clean. Servers did their best to keep up but seemed to be understaffed. Every meal took at least an hour to get our food and they even forgot some of the order on more than one occasion. Never got our welcome drink or rum bottle even after reminding them twice. Food in the privilege area was much better and well worth it to stay in that area as you can make reservations at the restaurants and not wai [... read more]t in line. The bar service at the privilege pool area was amazing as well. The infinity pool off the lobby is amazing with the view of the ocean. The beach area was nice but sort of small for the amount of people that use it. Need to go early to save a chair or good luck finding a spot. Way too many people reserving spots who are never even there using it.

Ocean Coral Spring: Very disappointed for money spent

Worst beach ever seen for a 5 star rating. Not all of the restaurants were open or other amenities. Would of been nice if they had a steak house and if u wanted one was a $25:00 extra charge. They had a bad rain storm where dirt from landscaping went into all of the pools they shut down pools all day

Ocean Blue and Sand: Great location

The best about this place are the workers at the pool, bars, restaurants and buffet. They are all hard workers and always have a smile on their faces. Both pools are very enjoyable and the beach is so so.

Playa Vista Azul: Had a great time

The resort was fine but Yanetsy made it by her personal touches in our room and her constant happy presence . You could not prebook the alacarte restaurants so it made it very difficult to get into .

Ocean Coral Riviera Cancun: Amazing resort

We stayed at the Ocean Coral and Turquesa Feb 25 to Mar 3. 2020 The resort is a really good size making it easy to get around Although it was hard to get into the ala cartes at time the food was all very delicious . There is a smoothie stand ice cream shop coffee cafe and burger stand besides all the restaurants which we enjoyed. The pools were fun with the entertainment team running games and contests in the afternoons. Our pool waitress Karly did and amazing job bringing us cold drinks to  [... read more]keep us hydrated. Such a friendly lady as well Edwardo our lobby bar waiter was exceptional at remembering all our drinks and made us feel welcomed. The walk to Puerto Morales is about 50 minutes long from the resort but the sand is so soft and the breeze so cooling it didn’t seem that long at all especially when we stopped for a beer along the way. All in all I would have to say this was one of my favourite resorts

Ocean Blue and Sand: Beautiful and amazing resort

Stunning resort, beautiful, well maintained grounds, amazing food, fabulous Mike's coffee! All employees were very helpful, with any questions or needs! Great beach area! There were ppl on the beach selling goods, but found them to be respectful and not pushy. The only negative was that our room had a hint of musty odor.

Ocean El Faro: Mixed reactions

Resort very nice, rooms great with good size, food tasty, pools fantastic with separate pools for kids and adult only section with great pools. However, the beach is poor with rocks on the land side and some in the water as well. Entertainment was lousy. Lounge area in particular music was poor. In pool areas, music blaring throughout the day ... Too loud. The front reception area and lounge was wonderful with lots of space and comfortable chairs throughout. Staff great and always polite.

Valentin El Patriarca Varadero: Great place, great food, great music!

We stayed here 7 years ago and loved it then. We were a bit nervous going back after so much time, but we’re not disappointed. We decided to upgrade to the privilege section and it was worth it. The grounds were well kept, the rooms were clean, friendly staff, great food, especially in the privilege lounge. Live music in the lobby and piano bar every night! Also, direct flight from Ottawa to Varadero and a short bus ride to the resort.

Valentin El Patriarca Varadero: Great resort

We upgraded to Privilege when we arrived and it was definately worth it. The breakfasts and dinners at the privileged lounge were great. Cuba resorts are well know for their bland, bad food. This was definately not the case here.

Ocean Coral Spring: Nice Resort

Stayed 4 days - Feb 26 - March 1 - Privilege. The rooms are nice - large balconies and we had no issues with leaks or bugs. The beach is very small - not good for walking if that's what you like. The pool is amazing - never had an issue getting a chair. The resort is small - no need to have shuttles - everything is in walking distance. During our stay, not everything was open, which we expected, however, twice, we made dinner reservations and the restaurant was closed on the day of our reser [... read more]vation, without any notice. That being said, the food in the buffet was great, no complaints. Staff is friendly. Not really any entertainment in the evening. All in all, we had a good time, but we wouldn't go back.