Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Nice staff

Originally went to this resort to celebrate our 10 year anniversary. We got married at this resort 10 years ago. The staff is very nice and friendly the food wasnt too good. The concierge is nice but very harassing when it comes to sales for membership. The pool music was good. The entertainment was ok. The party vibe is pretty slow there. Most likely will try a different resort for our next trip to Jamaica.

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CindyS  - 

Verified Purchaser

Iberostar Selection Holguin: Large but lovely resort

This was my first experience in an Iberostar resort and I was throughly impressed. The grounds and gardens are beautiful. The rooms are clean with lots of space. Hot water, ice cold air conditioning and comfy beds. The beach and the pool are amazing. I can’t comment on the entertainment as I was too pooped to party after spending the day in the sun by the pool or on the beach. Although the food was much tastier than my other Cuban visits, I found the selection were lacking. The bu [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Wonderful Resort

My stay at Iberostar Daiquiri was wonderful. The grounds are clean and well kept. The pools are crystal clear with lots of space and plenty of loungers around. The lobby is great, with a TV so i could watch my Sunday Football. Beach is Beautiful, there is a great pier to go snorkeling from with lots of different fish to see. Best part of my stay though, was the super friendly and welcoming staff. They made me feel at home. Cant wait to go back

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Private  - 

Verified Purchaser

Iberostar Coral Ensenachos: Great resort

The hotel is maintained exceptionally well. Especially the grounds, the beach and the rooms. All the hotel staffers courteous and helpful at all times. Willing to do any extra service to make the stay enjoyable. The food is acceptable based on the current situation of the country

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Kellyanne  - 

Verified Purchaser

Iberostar Waves Tucan: 4th time at Tucan, I will always return here!

This resort never fails to amaze me. From the friendly and helpful staff , the cleanliness, the wildlife constantly about, the a la cartes ( superior quality), buffet variety. ..all outstanding! Alcohol service does not shirk on the drinks prep, the breathtaking landscapes and scenery . Miss it already.

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Andre  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Cannot say a bad thing about this resorts.

Dinning was everything and more than we expected. We upgraded our room and were very nice. Grounds were very well kept no matter where you were on the grounds. The only thing that our party wasn’t crazy about is the size of this place. If you don’t mind walking, this is certainly the place for you. Other than that, we would rate the Iberostar Maya a very strong 4 1/2..

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TiTi  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Mother/Daughter Vacay

This resort was Amazing! Everything was clean and well maintained and compact. Staff were awesome! Big beautiful pool, with lots of loungers.You do not have to get up early to save a chair. Food was excellent. The Mexican and Japanese restaurants are a must try. Great beach with lots of loungers. My room was spacious and very clean and had everything you could need. Very modern. The Spa was lovely. Will definitely return. FYI:SMOKER FRIENDLY

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Peter  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Lovely Resort

Very enjoyable stay. Good food. Lots of lounge chairs. Very friendly staff. My only complaint was that on the last day check out was at noon and the flight home was not until 10:00 pm. I will not book a package with that departure time ever again.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Terrible

Ok been there before and cuba 8 times No supplies no food no one at hotel 150 out of possible 100 Staff could care less if you were there Cuba is done for Poor buggers Wont go back !!! !!!!!!!!!🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺🇨🇺 [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Beach and nice pools!

It was our second time at Iberostar Ensenachos and we enjoyed the warm water with a very nice turqoise coulour. We had the lunch almost every day on Megano beach, and they served tasty pasta, fish, oven pizza, and fresh mango. Bring some protection for mosquitos, especially in the evening.

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Brad Crompton  - 

Verified Purchaser

Iberostar Coral Esmeralda: Terrible

This is in no way even a two star resort. Room service did not answer phone. Did not fog for mosquitoes so impossible to enjoy anything. You could not leave room at night. Buffett had more flies than dead cow carcass.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: You get what you pay for

The grounds are immaculate; Playa Pilar is fantastic and by far one of the nicest beaches we have been to; it’s a four minute ride from the hotel. The beach at the hotel is decent and once you are past the coral it is clear, beautiful and shallow. Service was impeccable. Food options are at the lower end of the scale however we were prepared for this and the beds could have been a little more comfortable. Our room was cleaned daily and towels were replaced daily unlike North American hotels

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: SUNWING: Iberostar Selection Varadero

The resort was amazing. It was beautiful and clean. The entertainment was wonderful. We found a great variety of food between the buffet and the other restaurants.The lobster dinner was delicious. We had some challenges to find our favourite drinks like margaritas. While the resort experience was great, our flight timing and experience was awful. We lost the whole first day as we arrived in the resort around 11pm. The return departure was so late that by the time we got home, it was around [... read more]

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Veronica  - 

Verified Purchaser

Iberostar Waves Quetzal: Best Staff Ever!!

The Iberostar Quetzal is a beautiful family resort. The food is amazing, lot of options from vegetarian to meat lover, from kids to adults. Any cocktail you ask for they make it. Beach is amazing, hug pools and jacuzzi. Parties at the beach were incredible. And the best was the staff. Staff was the one exceeded our expectations. There is Chef Alejandra who was table by table asking and taking suggestions from guests. She listen and offers diets accommodation. She gives the best welcome that make [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: SUNWING: Iberostar Selection Varadero

The resort was amazing. It was beautiful and clean. The entertainment was wonderful. We found a great variety of food between the buffet and the other restaurants.The lobster dinner was delicious. We had some challenges to find our favourite drinks like margaritas. While the resort experience was great, our flight timing and experience was awful. We lost the whole first day as we arrived in the resort around 11pm. The return departure was so late that by the time we got home, it was around [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Everything was *okay* 3/5

View 10/10: Beautiful resort, beautiful beach, beautiful pool. It honestly captivates you. Food 4/10: Very bland. No spices. No ketchup, no potatoes, no milk. etc. They have a shortage of practically everything. However, the cooked chicken/beef was good, some soups were good, and the bread was great. Cleanliness 4/10: The rooms were not clean. My throat hurt me every time I went to sleep, including my familys'. Service 6/10: Despite not being very clean, the people are pleasant and  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Beautiful Resort

Easy to get to all amenities. Things all vey close together. I do wish there were more choices than just the sports bar to eat for when you are arriving late in the evening. Wish they had more beach huts along with more beach chairs, found that it was always full in the morning. Not much to do in the area as still developing. Only other tip is that if you are coming in on a late flight, prepare to be eaten by mosquitoes at the airport. If you can before getting off plane spray yourself with  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Never Again.

Thank you TripCentral Ocean 10 People 10 Checking in 2 Late-night staff at the snack bar 1 Accommodation 7 Room cleanliness 5 Bar staff at the beach 10 Spa Pool 9 Other pools ? Kitchen cleanliness 3 Clean beach towels 0 Flies 10 Mosquitoes 8 Property fumigation 1 This place could be a lot better if the upper management take more care of the place Cuba : Yes Iberostar : No

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: disappointed

I was traveling with my daughter and her 3 year old son. This was my 7th time at this hotel. The first rooms we got were in buidlings 21, my daughters room was ok but phone didn't work and no water. My room had a stained bedspread, dirty glass table top, no toilet paper. Moved us to 2 other rooms in building 25. My room was ready and was good. My daughter and grandsons room was not ready and we went back to pick up keys at 5:00. When we got to her room there was No bedding, all the small furn [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Service a big question

The hotel was advertised as 4.5 star. The service was not. First when I checked into the room, there were no towels at all except for a foot towel in front of the bath. I told the front desk and half an hour later when I was back in the room, they had placed bath towel in the room but no hand towel. The next morning I walked to the front desk and they very politely apologized and ensured me that it will be there. It was not by the afternoon, so I told them again and they very politely apologize [... read more]

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