Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Magda  - 

Verified Purchaser

Sol Caribe Beach: Great resort

We went to Sol Caribe for Christmas. The resort is small and cozy, great for family vacation.Food was good, lots of variety. “Salt and pepper” restaurant was really good. The rest al carte not worth to go, same food at the buffet. They have 2 buffet for lunch, one is really close to the beach which was great and very convenient .Rooms are really nice, very clean and well organized, lots of cabinets , bathroom with nice big shower , comfy beds. Beach is pretty big, beautiful ocean to swim ? we w [... read more]

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Victor  - 

Verified Purchaser

Sol Caribe Beach: Good Resort

Very nice resort in Varadero. I was nicely surprised with this resort. Lots of food and drinks. Lots of international drinks which I did not expect. Salt and pepper a la cart was great. Would recommend to anyone going there. Beach was great. No seaweed like other resorts I have been at. If you are looking for entertainment and shows, not the resort. Didn’t have much going on. Great people as always.

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Private  - 

Verified Purchaser

Sol Caribe Beach: Really Nice Experience

We visited Sol Caribe the week before Christmas as a family of 5. The beach is stunning and there were plenty of chairs available with a nearby beach bar. The weather was better later in the week but overall sunny and warm. The rooms are clean, updated and fairly big. The resort had two nice pools, and a few bars around. There are several a la cart restaurants (Salt and Pepper was best). The buffet was fine - not a ton of selection but the food was fresh and decent. Grilled meat and fish was goo [... read more]

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Dron  - 

Verified Purchaser

Melia Peninsula Varadero: Shocking

We were shocked to see so many things wrong with this hotel. Where do i start? I will write in point format: - Was surprised that food was good. Especially ice cream. - Beach is amazing - Staff are friendly - No animation for kids (Animation team is siting and smoking next to the pool) When i asked why they are not playing sports with guests, they told me that they have no ball. ;( - Rooms are very old and not renovated. - Safe in room broken - Cleaning was fast and efficient, bu [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Great Service

Hotel still spotless Only change since last year is food issues. Food variety has diminished. Staff say it's an issue all over Cuba It's a supply problem. Al a carte restaurants down from 3 to one. Delicious but less variety.

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Melia Jardines, Cayo Coco.

The beach, the beach bar staff , the pool and pool bar staff were great as usual. No hot water for the entire trip. No white wine, no cola short some other things. Its been a year now like this. Especially frustrating when a utuber aquaintance at a neighboring resort says they had everything. I'm going to start looking for other options. as well, they assured me the pool wi fi was fixed and running whereas actually it had been removed.

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Gpbreks  - 

Verified Purchaser

Sol Caribe Beach: Disappointing

The Sol Caribe is clean and well maintained. The staff is polite and helpful. The rooms are clean and spacious. However, the food was disappointing. No variety - the same pork and fish every day. The food was cold. No cheese, no chicken, no Fanta, no french fries at the snack bar. Even the bars did not offer the same drinks. Not on our list to return.

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Excellent vacation

This week just came back from 7 days in this resort. Everything was just excellent! From the very beginning: very skillful bus driver, then great experience and followup help of check-in and welcoming, very high quality service and fantastically pleasant stay! It is one of Cuban pearls definitely! The people are very friendly and personnel does just amazing job! Many thanks to all of the staff! Fantastic management! Not mentioning here some food shortages so many times mentioned in other com [... read more]

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Rusty  - 

Verified Purchaser

Sol Caribe Beach: Front desk staff made this review LOW

The Beach was great. The food was very good. The bar staff are fantastic. The coffee bar was a great experience. Maid service was great. The front desk staff not up to par. The room I reserved was supposed to be 2 beds. They gave me a 1 bed room. I had 2 Teenagers' with me. When we asked if could get the room we booked, they rolled their eyes. We had to take what they gave us. The Wifii was no good at all. A lady infront of me was asking about the Wiifii. The front desk girl out-and-o [... read more]

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Betty  - 

Verified Purchaser

Paradisus Rio De Oro: Good resort, but not amazing

Swimming pool and beach are very good .food adjust like 4 star hotel. Room is big, But the drain in the bathroom of my room was clogged, so I moved to another room, and the drain in the sink was clogged, but they fixed it later.

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Private  - 

Verified Purchaser

Sol Caribe Beach: Ok

Check in was total chaos..we were a group of 17 and had only 1 person at counter.. food was good beach was good rooms clean..provided bus for us but weren’t going to let me on way back to airport..somehow I wasn’t on their list..no idea why..

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Allegonda  - 

Verified Purchaser

Tryp Cayo Coco: Amazing place

Tryp was exactly what I needed! I had no idea what to expect and I was overwhelmed by the friendliest staff who went out of their way to make sure our stay was excellent and comfortable. So much food and a very wide variety. Chefs prepared such amazing meals for us and the wait staff, bartenders made sure we never went without. Pool was beautiful and so clean with the ocean just over the bridge.

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Topaz70  - 

Verified Purchaser

Melia Cayo Santa Maria: Wonderful Family Resort

As usual, the Melia Cayo Santa Maria provided us with another wonderful vacation. Friendly staff, great a la Carte dinners which were easy to book, a sparkling clean pool, and a beautifully maintained beach were some of the highlights of this smaller family resort.

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Jt1020  - 

Verified Purchaser

Paradisus Rio De Oro: 10th Anniversary at Paradisus

We came here on our honeymoon and wanted to return on our 10th to celebrate. We weren't disappointed. The resort is absolutely lovely, very natural, no plastic palm trees here. Even the expansive lobby is gorgeous. The resort is in a nature preserve area so everything is beautiful. The resort itself is not enormous, which is nice; you can get around without having to hop on a bus to get to dinner (like at some mega-resorts) and you actually have the opportunity to meet people if you choose. T [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Awesome Beach!

If spending hours in the azure water, going for long walks along a pristine beach is what you're looking for, then you'll definitely love this place. The resourt is great, the staff is friendly, the nature is unspoiled. The only minor problem I personally had is the lack of fresh green vegetables, but this would be the same in any place in Cuba. The meats, fish and seafood is plentiful though, so nobody goes hungry.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Great Resort

Ground is beautiful ( need more light in the night) Service was great in the dining room area Staff are friendly Rooms are clean but outdated . The snack bar staff were great Atmosphere was very quiet . The accessibility room was lacking thoughts It had enough room for regular showers + the seating hand held shower Not enough bars to hold on for the elderly. Overall it was a great week and a great place .

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Private  - 

Verified Purchaser

Melia Cayo Coco: Amazing resort!

Had a wonderful time, food was pleasant not as they say about Cuba food. Staff was great we didn't get the staff to ask for money or our belongings like in other hotels that we have gone to. Beach was beautiful, and sandy.

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Private  - 

Verified Purchaser

Melia Las Antillas: GREAT

This was wonderful. Food was repetitive but GOOD. Restaurants on the resort were GREAT. the rooms are outdated but large and the grounds are beautiful! Perfect if you love enjoying the beach and pool.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Hotel Review

This is the second time I have stayed at this hotel. The staff are always friendly and polite and ready to help. On this trip, we had a junior suite on the second floor in building #4. It was spacious and had most of the amenities needed with the exception of a few things. First, the air conditioner was not working. Second, the shower did not function properly (just a drizzle), and there was no plug for the bathtub. There was also some confusion about what we could expect to be placed in our min [... read more]

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Debi Giroux  - 

Verified Purchaser

Melia Jardines del Rey: return guests

After 4 long yrs ,i finally got back to Cayo Coco. beautiful island ,The quick vacation to unwind and enjoy sea & sand. Jardine Del Rey is one of my favorite places.I have stayed at several hotels on the island. The thing that keeps me returning is the customer service.The staff is attentive,kind and welcoming. The resort is large and beach is long and plenty of room ,to roam ,and walk for a mile,in each direction. plenty of sun huts. Bar on beach ,beach restaurant at beach for light  [... read more]

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