Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(1138 Reviews)

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Gotravelalot  - 

Verified Purchaser

Hotel Caracol: ho hum

This resort was great at one point. it has since deteriorated. Food was not good and staff seemed overworked. The beach was full of seaweed and not pleasant for walking. There is absolutely nothing outside the resort.

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Blondemoni  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Amazing as always !

I have been to this Hotel over 25 times . I have been going since 2006 and every year the Hotel has been improving. I would recommend this Hotel to anyone . The pepole are the best part of the Hotel. Cuba is safe and fun and they all treat you like family. This is my Home away from Home. Whether I go alone or in a group we have so much fun as there is so much to do...

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Joeyanne  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: A great surprise

Love this resort. Food was very good,not a huge selection but everything was tasty. Great poutin. I would not suggest staying in the main building, no balcony. Rooms and grounds were always clean. Most employees were very friendly. One very grumpy old bartender at the 24 hour bar. You must say hi to Noel and Christian at the main swim-up bar,great guys. Tell them Joanne says hi. Don't listen to the bad reviews I have been to cuba 15 times and had a great time here.It's not the Ritz but you get m [... read more]

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MSmiley  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Good Times

We had a great time. The Benny's restaurant was great but the Italian restaurant was not that good. The buffet had a good variety and the ham and cheese sandwich at the snack bar was delicious. I would go back.

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Skitter  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Beautiful Beach

A beautiful Beach, lots of different areas to relax, have fun, good food, great piano bar, with chocolate fountain and fruit, we will return, prices are great for this resort. Next time we return we will stay either in the bungalows, or the villas, the villas are closer to the ocean, main hotel has a nice view of the ocean if facing the front, no balconies, a bit noisy.

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L Slugocki  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Good for young people to party

Not a place for good food or exotic drinks but entertainment is fantastic. Public beach is fantastic for snorkeling or just swimming in the Atlantic Ocean. Also boardwalk between Brisa’s and Club Amigo is pleasant for a stroll.

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Hazel  - 

Verified Purchaser

Club Amigo Mayanabo: Great trip !

The stay here was great! The staff are amazing. I felt like staying with family.The resort is the cleanest I have seen. The rooms are basic but always clean. The bed was really comfortable. The food was great but I wish there was more things to choose from. Went to Coco beach for the day and that was beautiful. This was a great holiday and a great price. I would go back again!

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Tania49  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Great time in Cuba

The resort is very nice. The beach is the best in Cuba. Our room was clean with fresh towels every day. The food was good. Night entertainment is fun. We had great time and definitely will recommend this resort to our friends.

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Stevem902  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Great updates

We were here 4 yrs ago and the updates were great. They have ice now. It was a major letdown when we couldn't get ice. Our drinks cooled off fast before. Now ice is available all over the resort. We have had minor issues with the food in the past. We weren't sure if it was the different food, the buffet or our own tummy issues. However, this trip was much much better. The a la carts We're opened up during the day, for made from order food. They didn't have to be booked like the 2 a la carts you  [... read more]

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LynnA  - 

Verified Purchaser

Starfish Varadero: Amazing Beach !!!

Beautiful and mature landscaping and an amazing beach. Hotel shows it's age and is in need of a facelift and TLC. House keeping staff were wonderful. Front desk staff were not overly helpful and did not see any sign of management. Use EXTREAM CAUTION when getting money exchanged because staff would charge an additional "Fee" on top of the posted exchange rate.

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Jimw  - 

Verified Purchaser

Carisol los Corales: Amazing part of Cuba

A visit to Bacanoa Province is an amazing experience. Club Amigo Corales is the place to book. The staff were friendly and helpful, the tours offer.ed were varied and excellent value...a great way to make new friends is to go for a visit to Santiago de Cuba via the Hola Sun representatives...the included visit to Laguna Bacanoa was well worth the time. Our guides were always helpful and personable. If there are any negatives they are the following: open air dining only is offered and the housefl [... read more]

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Blink  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: amazing resort and great employees

I just can't imagine going to a different hotel. This where my Cuban friends are that I have known for yrs. I feel like I'm going to see part of my family ever time I visit. I have visited their homes and farms.

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Santiago de Cuba Lovers  - 

Verified Purchaser

Carisol los Corales: OUR PARADISE - THE HOME AWAY FROM HOME!

Amigos Hotels: Carisol-Corales is simply magnificant. Even though it is not a 5 STAR facility we give it an overall rating of the very same, namely excellent. One must not forget we are exposed to MOTHER NATURE, nestled right within this famed park. Unless you are able to cope with extreme heat during the end of season, the time we come on an annual visit of 14 days (mos. of April), starting as early as 1997, and enjoy air-conditioned clean rooms, you may consider a different time frame. We love [... read more]

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Ray_icestorm  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: My best experience in Cuba!

I have been in La Habana, Matanzas and Varadero several times. But I can assure you this has been the best trip so far. We stayed at the bungalows section and everything was clean and in good conditions. Not complains at all about the rooms. Personally I didn't like the Tropical and Atlantic section. I liked the bungalows and villas section and I am sure that the little extra money worth what you have as a plus for your room. Amenities are okay. You have the advantage of have access to several [... read more]

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April Trip  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Cuba 2015

Hotel was aged, but bed was clean. A little too far from the airport for our liking.. We had oceanview...Staff were rude, A lot of return customers(their 12 or 13th time) and the staff knew them so they got served first no matter where you were...(Bar or Restaurant), and if you didn' t tip or speak any Spanish you got no service at all.......For the price we paid, it was an amazing time..Definetely not a 3 star though. Food wasn't bad at all (we always found something to eat). the Weather and be [... read more]

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Naghi the gray  - 

Verified Purchaser

Starfish Varadero: under construction

Not very appealing to a guest. We were upgraded to Tuxpan resort by the Suwing Agen. The new location, Tuxpan, was slitely better. However, my expectation might have been set abit too high. Ive heard there are lots of nice places.

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Kimm  - 

Verified Purchaser

Starfish Varadero: Horrible stay :(

No hot water, barely any selection of food, room was full of bugs, resort was mainly filled with Cubans, staff would only speak english if you tipped or gave them something.. We went not expecting much and thats definitely what we got, less than our moneys worth to go for sure. My boyfriend and I aren't picky and it's a good thing cause most other people would have packed up and found another resort to go to. If for some crazy reason you choose this resort, only get a bungalow or suite.

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Emilycat  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: FINALLY FOUND MY GO TO RESORT!!!!

Club amigo had the best food, entertainment and beaches of ANYWHERE I've travelled to in Cuba. The food at Brisas (to the right of the resort) was better and you can buy a day pass for the buffet and sign up for an a la carte if you wish. Club amigos a la carte's were all very good especially the fish at El Fuerte? don't know how to spell it. I flew with Cubana Air and it was very smooth with a lot more leg room and comfier seats than Air Canada. The beaches are incredible and I can finally say  [... read more]

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Edge  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: true 3 star

We go to this hotel in Apr. as it is cheap then. We go to see the people we are trying to help with their homes etc. so that area is our choice.The front desk girls are not very friendly or helpful. There is a man there though that is great. The food is good and if all restaurants are open you have lots of variety. The main dining room is ok , but can get quite hot because they don't seem to turn on the AC.The hotel has been getting a little better over the last two years but still has lots to i [... read more]

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Bigshow  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Boring resort

The resort was good value for the money I paid. I thought it was to big and you had to walk far everytime you wanted to go somewhere. The food was okay and the service the same. The resort was full with locals and french Canadians. So if you don't speak other languages you won't have many people to talk to.

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