Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great trip!

We had read the reviews and I have to admit I was skeptical, but we were pleasantly surprised with the entire complex! The staff are wonderful ! We stayed in the ocean front block (# 1) and it was fabulous. We have never traveled to Mexico in September and I guess the resort was more quiet than it would be in the high season which was a bonus .The weather was awesome every day despite being the rainy season with amazing lightning and thunder some nights ! The hotel is older which is fine with  [... read more]

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Lorieann  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great Resort!

We just returned from the Royal Decameron Complex. We have been there numerous times and each time we come home feeling great and relaxed. This time was a little different as we experienced an earthquake with a magnitude of 7.4. The staff was great in getting all the guests to a common area where we would be safe until it was safe to go back to the resort. We were very impressed with how the resort staff handled the situation. The resort is doing some renos which will be beautiful when they ar [... read more]

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Andrew  - 

Verified Purchaser

Riu Flamingos: amazing resort

There was 5 different restaurants to eat from and they all were amazing. Everyone there, especially the workers, were all very polite and helpful. Resort was beautiful overall and kept much more clean than i had expected. Would definitely recommend to families and older couples but not sure about younger crowds who like to party as the night life is not great. Definitely more family oriented. Overall would definitely go again if traveling with family or kids.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Doesn’t worth!

There are more disadvantages booking this hotel in particular and going to the area nearby in general. First of all - nearly impossible to swim in the ocean safely, as there is a river flows into the ocean nearby, so along all twelve days staying at Hilton Puerto Vallarta, close to afternoon time water was becoming muddy/ yellow/clayey and in addition happened when it was a lot of debris came out the river to the ocean, including huge logs floating everywhere in the water. And the most crucial  [... read more]

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Private  - 

Verified Purchaser

Riu Vallarta: Riu Vallarta great stay

Riu Vallarta is our favorite resort and employees are there always helpful. I would like send thank you especially to Sheff of restaurants - Mr. Roque, Miss Gardenia Ramos - Public Relations and Miss Nayeli - Customer Service. They are great representatives of Riu resort. They not just make our vacation beautiful thank you their help, but also these people make our vacation unforgettable. Entertainment group with David and Ricardo is like always great. During many years all employees stay in our [... read more]

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Maria  - 

Verified Purchaser

Riu Palace Pacifico: Amazing resort

We had a great experience and loved everything at the Palace, including our experience with Saskia Singh at Tripcentral and Sunwing. It is a beautiful and luxurious hotel. From the adults perspective, I really liked the smaller scale resort and the opportunity to have connecting rooms, so we could have access to the kids but still have our privacy. Food was excellent with great available options for food and drinks - all high quality. The service and cleanliness were also superb. We really l [... read more]

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Ziablitz  - 

Verified Purchaser

Riu Flamingos: Great Resort

We just got back from a week at Riu Jalisco. Positive comments: Great food, great staff, very clean and beautiful grounds. Only negative was going this time of year, there were alot of people so hard to get a table and get drinks at the bar. But otherwise, really enjoyed it and would recommend it.

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Michael2112  - 

Verified Purchaser

Samba Vallarta: Amazing resort with unbelievably delicious food.

I stayed here for a week in May and can honestly say it was one of my most enjoyable vacations. The rooms, the resort, especially the staff were all incredible. Bernardo was very helpful and always friendly. He made us feel very welcomed during our stay and went above and beyond to make our stay more enjoyable. The resort is still close enough to the city that you can go in to enjoy the local culture, but honestly the food here was amazing it was hard passing up a meal by being away somewher [... read more]

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Matty12  - 

Verified Purchaser

Tropicana Hotel: Very clean resort

One of the best maintained hotel grounds, garden and pool area in Puerto Vallarta. From the turtles to the flowering gardens, from the pool areas to the beach front, Tropicana is just stunning. Old style charm in the heart of gay Puerto Vallarta !

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Kelly  - 

Verified Purchaser

Riu Vallarta: Awesome !!

The Riu Vallarta is an awesome resort !! Just got back on Monday May 30 2022 and had a great time!!! The resort was very clean, had friendly staff, amazing buffet, and housekeeping was fantastic !! Every night had entertainment that was also suitable for kids !! I recommend booking here for all ages !!

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Sheena  - 

Verified Purchaser

Samba Vallarta: Amazing resort

My bf and I spent a week at Samba Vallarta. The food was absolutely amazing and the staff were very helpful and resourceful. Want to give a shout out to Bernardo specifically who was very helpful. He was fantastic and he always checked in on us. We had a fun time and made a lot of friends. One thing I noted was that the activities ended at 6 everyday so we were unable to engage in vball and other activities later in the night. Other than that it was great. However it does seem this resort is mo [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Had a great experience at the Hilton

We stayed at the Hacienda (Adult only), however at many meals on the family side. We found the food was good, lots of variety and good fruit and salad selections. There was no limit on the number of all restaurants that required a reservation so we tried the all, some twice. There were only a few times when we found it busy, mostly there was lots of space and staff seated you and brought you drinks, coffee, juice etc. so you only needed to go to the buffet for food. Staff were amazingly help [... read more]

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Ayshe15  - 

Verified Purchaser

Riu Flamingos: Amazing Resorts

What an amazing trip!!! We spend 7 days at Riu Jalisco last week. I was amazed by the hotel cleanliness. We always seen someone cleaning jeeping everything organized. Entertainment was rhe highlights of the trip , great group of peoe high energy and always really excellent shows. Food was great more than we need however food and drinks were always available anytime of the day. I recommend this resort people with family or without...Definitely i will go back .

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Kennyb53  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Compact resort, walking distance to Old Town

Our overall score for this resort is 7.5 out of 10. The good: - the location can't be beat, closest all-inclusive to old town and the marvelous Malecon shops and restaurants - compact, easy to get from your room to lobby to restaurants to pool to beach - super friendly service from every corner of the resort (even met and had a long and fruitful chat with the GM) - Sunset Restaurant is outstanding, Best place for a la carte breakfast and dinner. Great beachside views. - all grounds well-ma [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Very Disappointing

We have been to the Royal Decameron Complex over 15 times. Up to now, we have been very satisfied with the resort. My, how things have changed! The resort used to be much more welcoming to Canadians. Many staff have left because of COVID, and it appears as if the replacement staff does not have nearly the English speaking skills as their predecessors. In addition, signage was poor, and very little English was spoken. It appears as if the marketing has switched to Mexico, and away from Cana [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Wonderful Resort, Mostly!

We had a wonderful 10 day stay at this Barcelo. The hotel and all the amenities were topnotch, the staff were friendly, helpful and professional, our room was luxurious and the weather was just right! The only aspect that really disappointed us was the food. Whether at the buffet or at the specialty restaurants, the quality and variety weren't up to the standards we've come to expect from this resort chain. Especially disappointing was how difficult it was to find out about gluten-free food op [... read more]

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Wanda  - 

Verified Purchaser

Plaza Pelicanos Grand: Totally happy!

We have no complaints about this resort. The food was very good. We were very happy with our room - we were in the older part of the resort- however everything was in very good working order. Location is 1/2 ways between the melicon and the airport.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Not so amazing

To start I have to say we have been to the Royal Decameron at least 10 time prior to this trip and loved it, I can’t say that about this trip. They are short staffed for sure, but there are rule for some that other don’t follow and aren’t enforced. You couldn’t sit at a pool bar because all the tables and chairs were removed by these guest with no consideration for other guest. As for food we never had a hot meal there unless it was breakfast and you ordered Eggs or omelettes. The pools  [... read more]

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Monica  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Amazing resort

Grounds kept clean, meals were very good. Booking for them was a bit of a chore having to be in a early line up to book for only one day ahead booking. We never knew what the dress codes were either. Other then that all good.

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Sandeep Sandhu  - 

Verified Purchaser

Canto Del Sol: Very nice Resort

I would stay there again. Its excellent location For everything ,shops to theAirport. Kids frindly.The only thing we didn't like the bathroom need to update. Everything else in the resort is nice. We really enjoyed our trip staying in the resort. I will definitely recommend to my family and friends.

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