Grand Decameron Complex Bucerias Trademark: Great trip!
We had read the reviews and I have to admit I was skeptical, but we were pleasantly surprised with the entire complex! The staff are wonderful ! We stayed in the ocean front block (# 1) and it was fabulous. We have never traveled to Mexico in September and I guess the resort was more quiet than it would be in the high season which was a bonus .The weather was awesome every day despite being the rainy season with amazing lightning and thunder some nights ! The hotel is older which is fine with [... read more]us and the location is great with the town being a 15 to 20 min walk away , a bank and grocery store up the hill and a few shops right in front of the hotel . We went to one of the evening shows which was good. There was always a decent selection at the buffet so we never bothered with the specialty restaurants. The adult pool is huge and warm and I would guess being September , we never had a problem finding lounge chairs at the pool or at the beach.
A few tips , also mentioned in other reviews as well -
-Bring a wash cloth if you want one ( none were provided although we didn't ask as I brought my own )
- Bring a cheap air mattress floaty for the lounge chairs , they are kind of uncomfortable without one ( we just give ours away at the end of our trip )
- As always , bring a good insulated cup for cocktails
Notes -
- The keys are given to you on a laynard which I believe is new and they did not charge us for use of the safe key
- We did get some wifi in the room ( block 1 ) however we were very close to the lobby bar so maybe that was just lucky ( Free wifi only in some common areas ) so I wouldn't think this is typical although I believe you can purchase wifi if need be .
- Showers are not exceptionally warm if that matters to you
-Not sure where to get coffee before 7 so we brought a mini coffee maker and coffee as I get up early
- About 50 pesos to the Bucerias market place in a cab or a 15 to 20 min walk
- We did not go into Puerto Vallarta but I did hear that you could cab for about 50 dollars ( I assume US?) or take a bus for a few dollars
All in all I would say this was great trip and we would go back to the RDC again . We also decided that although we always head to Mexico in November, September is also definitely in the cards for next year . Thanks RDC ...Hope to see you soon :)
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Lorieann -
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Grand Decameron Complex Bucerias Trademark: Great Resort!
We just returned from the Royal Decameron Complex. We have been there numerous times and each time we come home feeling great and relaxed. This time was a little different as we experienced an earthquake with a magnitude of 7.4.
The staff was great in getting all the guests to a common area where we would be safe until it was safe to go back to the resort. We were very impressed with how the resort staff handled the situation.
The resort is doing some renos which will be beautiful when they ar[... read more]e completed.
When we arrived at the resort it was at 51% occupancy coming up to 91% by the time we left. Even though it was busy there was no line ups to get into the restaurants.
Most guests were very good at social distancing and masks were not mandatory
anywhere on the resort. There is hand sanitizer as you enter the restaurants and around the complex
We will return next year to our second home.
Special thanks to Carlos, Vidal, and Ruban for making our stay a memorable one.
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Andrew -
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Riu Flamingos: amazing resort
There was 5 different restaurants to eat from and they all were amazing. Everyone there, especially the workers, were all very polite and helpful. Resort was beautiful overall and kept much more clean than i had expected. Would definitely recommend to families and older couples but not sure about younger crowds who like to party as the night life is not great. Definitely more family oriented. Overall would definitely go again if traveling with family or kids.
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Private -
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Krystal Grand Puerto Vallarta: Doesn’t worth!
There are more disadvantages booking this hotel in particular and going to the area nearby in general.
First of all - nearly impossible to swim in the ocean safely, as there is a river flows into the ocean nearby, so along all twelve days staying at Hilton Puerto Vallarta, close to afternoon time water was becoming muddy/ yellow/clayey and in addition happened when it was a lot of debris came out the river to the ocean, including huge logs floating everywhere in the water. And the most crucial [... read more]and dangerous thing - a few time happened when !!!! ALLIGATORS where swimming alone the ocean shore and surprisingly rescue service representative couldn’t do anything as didn’t have any equipment, so basically it was restricted swimming in the ocean all the time.
Have to admit there are a lot of mosquitoes which bite all the time, even during the daytime, especially neat the pool at the Hacienda part and have no clue why hotel management doesn’t solve this problem. Another problem - this resort has cockroaches we had seen in the unit and out of it, on was dead appeared in our closet a few day before leaving so we were interested if anyone decided to remove it from there - answer NO, another one which was alive and was flying over our unit we had to catch by ourselves….
Thee are a lot of units defined as a garden view, which are actually a street view with a lot of noice even the night time. Also, the resort is officially nonsmoking, but there along about almost two weeks staying there we had seen in different areas people were smoking and security representatives didn’t do anything. And about the Hacienda part, which is adults only - it has a really nice garden with a pool and good music, but at the same time it doesn’t have a separate access to the ocean, hence staying at the beach there is no way avoid loud music throughout the day.
At the same time have to admit this resort has a good restaurant service as well as clean and tidy Hacienda part.
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Private -
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Riu Vallarta: Riu Vallarta great stay
Riu Vallarta is our favorite resort and employees are there always helpful. I would like send thank you especially to Sheff of restaurants - Mr. Roque, Miss Gardenia Ramos - Public Relations and Miss Nayeli - Customer Service. They are great representatives of Riu resort. They not just make our vacation beautiful thank you their help, but also these people make our vacation unforgettable. Entertainment group with David and Ricardo is like always great. During many years all employees stay in our[... read more] hearts. We hope be there again soon. I recommend this Resort to everybody.
Please just pools make more cooler. they were as jacuzzi with hut water.
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Maria -
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Riu Palace Pacifico: Amazing resort
We had a great experience and loved everything at the Palace, including our experience with Saskia Singh at Tripcentral and Sunwing. It is a beautiful and luxurious hotel.
From the adults perspective, I really liked the smaller scale resort and the opportunity to have connecting rooms, so we could have access to the kids but still have our privacy. Food was excellent with great available options for food and drinks - all high quality. The service and cleanliness were also superb. We really l[... read more]oved all the specialized restaurants, the Mexican was my daughter's favourite, my son gravitated towards the steakhouse with their 12oz offerings of ribeye and New York steaks.
Everyone was really attentive and focused on making our stay fantastic. No mosquitos or bugs of any kind, a fresh breeze from the ocean was the best.
Entertainment was good with the Michael Jackson show and the Mariachis being the highlight of the selection. The Riu party on the neighbouring Jalisco resort on Friday, was good and really well organized, as they were shuttle busses every 15 minutes back and forth from the Palace and the Vallarta resorts.
We also ventured on several walks along the beach and the close by town of Bucerias - very safe, nice and friendly. The beach was good and very, very clean. Many people enjoy the swimming here, but still not my kind of beach. I come from the Caribbean and the Pacific side is a different experience altogether.
Our kids (14 and 17) felt the resort was on the small side with a single pool with no walkouts to the pool, but they really had opportunity to relax and unwind. They also missed having a specialized Italian restaurant which is a staple in pretty much every single resort we have been in, but there was a tremendous selection of foods, specially beef, pork and seafood (so much quality seafood) - no drumsticks and thighs, only chicken breast on the menus for the chicken lovers.
Overall, one of the best resorts I have been in. We would come back in a heartbeat.
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Ziablitz -
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Riu Flamingos: Great Resort
We just got back from a week at Riu Jalisco. Positive comments: Great food, great staff, very clean and beautiful grounds. Only negative was going this time of year, there were alot of people so hard to get a table and get drinks at the bar. But otherwise, really enjoyed it and would recommend it.
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Michael2112 -
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Samba Vallarta: Amazing resort with unbelievably delicious food.
I stayed here for a week in May and can honestly say it was one of my most enjoyable vacations. The rooms, the resort, especially the staff were all incredible. Bernardo was very helpful and always friendly. He made us feel very welcomed during our stay and went above and beyond to make our stay more enjoyable.
The resort is still close enough to the city that you can go in to enjoy the local culture, but honestly the food here was amazing it was hard passing up a meal by being away somewher[... read more]e else.
There's plenty of activities on the resort as well and the event staff was fantastic. We don't speak Spanish but felt very included in all the games, Angel was awesome and we had lots of fun playing volleyball with him.
There's not much of a night life here which we were happy with since we had busy days and just wanted a nice resort to relax at night. We had a great time and I'd recommend this resort to anyone.
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Matty12 -
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Tropicana Hotel: Very clean resort
One of the best maintained hotel grounds, garden and pool area in Puerto Vallarta. From the turtles to the flowering gardens, from
the pool areas to the beach front, Tropicana is just stunning. Old style charm in the heart of gay Puerto Vallarta !
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Kelly -
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Riu Vallarta: Awesome !!
The Riu Vallarta is an awesome resort !! Just got back on Monday May 30 2022 and had a great time!!!
The resort was very clean, had friendly staff, amazing buffet, and housekeeping was fantastic !!
Every night had entertainment that was also suitable for kids !!
I recommend booking here for all ages !!
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Sheena -
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Samba Vallarta: Amazing resort
My bf and I spent a week at Samba Vallarta. The food was absolutely amazing and the staff were very helpful and resourceful. Want to give a shout out to Bernardo specifically who was very helpful. He was fantastic and he always checked in on us. We had a fun time and made a lot of friends. One thing I noted was that the activities ended at 6 everyday so we were unable to engage in vball and other activities later in the night. Other than that it was great. However it does seem this resort is mo[... read more]re for families versus a young couple.
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Private -
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Krystal Grand Puerto Vallarta: Had a great experience at the Hilton
We stayed at the Hacienda (Adult only), however at many meals on the family side.
We found the food was good, lots of variety and good fruit and salad selections. There was no limit on the number of all restaurants that required a reservation so we tried the all, some twice. There were only a few times when we found it busy, mostly there was lots of space and staff seated you and brought you drinks, coffee, juice etc. so you only needed to go to the buffet for food. Staff were amazingly help[... read more]ful and the one big bbq dinner and entertainment they had was held outside on the beach so again much better for COVID worries. I would stay there again without hesitation.
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Ayshe15 -
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Riu Flamingos: Amazing Resorts
What an amazing trip!!! We spend 7 days at Riu Jalisco last week. I was amazed by the hotel cleanliness. We always seen someone cleaning jeeping everything organized. Entertainment was rhe highlights of the trip , great group of peoe high energy and always really excellent shows. Food was great more than we need however food and drinks were always available anytime of the day. I recommend this resort people with family or without...Definitely i will go back .
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Kennyb53 -
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Buenaventura Grand Hotel and Great Moments: Compact resort, walking distance to Old Town
Our overall score for this resort is 7.5 out of 10.
The good:
- the location can't be beat, closest all-inclusive to old town and the marvelous Malecon shops and restaurants
- compact, easy to get from your room to lobby to restaurants to pool to beach
- super friendly service from every corner of the resort (even met and had a long and fruitful chat with the GM)
- Sunset Restaurant is outstanding, Best place for a la carte breakfast and dinner. Great beachside views.
- all grounds well-ma[... read more]intained, clean and highly attractive
- our king renovated room with small balcony was modern, comfy and spotless
- Mexican Fiesta night was a 10+. Food stations were well staffed, short lines, quality of the food was outstanding. Wonderful entertainment right on the beach.
- Pools, though small, were clean and well-maintained. Of course, like every other resort, getting the best lounge chairs poolside required early morning towel and book placement. Never a problem on the beach. Lots of umbrellas.
The not-so-good:
- main buffet was hit and miss for dinner, OK for breakfast.
- front desk staff, though patient and friendly, could use some more fluent English speakers
- very few oceanfront/oceanview suites
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Private -
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Grand Decameron Complex Bucerias Trademark: Very Disappointing
We have been to the Royal Decameron Complex over 15 times. Up to now, we have been very satisfied with the resort. My, how things have changed! The resort used to be much more welcoming to Canadians. Many staff have left because of COVID, and it appears as if the replacement staff does not have nearly the English speaking skills as their predecessors. In addition, signage was poor, and very little English was spoken. It appears as if the marketing has switched to Mexico, and away from Cana[... read more]da.
The pools were disgustingly filthy. On most days, we could not see the bottom of the pool. Absolutely a health hazard. In our 1 week stay, 3 of the 5 pools were closed for at least a day in an attempt to clean them.
Never before, have we seen line-ups out the door for any of the buffets, even when the resort was at 100% capacity. This trip, the resort was not full, yet the line-ups persisted.
COVID protocols required all staff to wear masks at all times. Guests had to wear masks in restaurants until seated, and throughout the night show. Performers also wore masks, which really destroyed the entertainment value of the show. In addition, the shows have been cut short, and now are barely 45 minutes long. Plexiglass screens at bars and the lobby were annoying, only adding to the communication problem.
A la carte restaurants no longer have menus due to COVID. Instead, the waiter rattled-off the selections, and a quick decision had to be made. The relaxing dinners at the Piccolo Restaurant have turned into a 43-minute race to finish.
Perhaps this review would be more positive if we had never been to the resort before. We will likely never return.
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Private -
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Barcelo Puerto Vallarta: Wonderful Resort, Mostly!
We had a wonderful 10 day stay at this Barcelo. The hotel and all the amenities were topnotch, the staff were friendly, helpful and professional, our room was luxurious and the weather was just right!
The only aspect that really disappointed us was the food. Whether at the buffet or at the specialty restaurants, the quality and variety weren't up to the standards we've come to expect from this resort chain. Especially disappointing was how difficult it was to find out about gluten-free food op[... read more]tions. We eventually managed to get a translated card from the concierge to show to the serving folks, but they never seemed too interested in helping me understand what my gluten-free options were. We presumed that this may well be due to covid supply chain challenges, so hopefully things change soon again as we'd love to come back here again!
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Wanda -
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Plaza Pelicanos Grand: Totally happy!
We have no complaints about this resort. The food was very good. We were very happy with our room - we were in the older part of the resort- however everything was in very good working order.
Location is 1/2 ways between the melicon and the airport.
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Private -
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Grand Decameron Complex Bucerias Trademark: Not so amazing
To start I have to say we have been to the Royal Decameron at least 10 time prior to this trip and loved it, I can’t say that about this trip. They are short staffed for sure, but there are rule for some that other don’t follow and aren’t enforced. You couldn’t sit at a pool bar because all the tables and chairs were removed by these guest with no consideration for other guest. As for food we never had a hot meal there unless it was breakfast and you ordered Eggs or omelettes. The pools [... read more]were never crystal clear as they always were in previous trip two were even closed our last two days there, they were green. We will never go back unfortunately, the staff work extremely hard, they really need more help. The Decameron is really in need of upgrading and maintenance that is much needed.
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Monica -
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Krystal Grand Nuevo Vallarta: Amazing resort
Grounds kept clean, meals were very good.
Booking for them was a bit of a chore having to be in a early line up to book for only one day ahead booking. We never knew what the dress codes were either.
Other then that all good.
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Sandeep Sandhu -
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Canto Del Sol: Very nice Resort
I would stay there again. Its excellent location
For everything ,shops to theAirport. Kids frindly.The only thing we didn't like the bathroom need to update. Everything else in the resort is nice. We really enjoyed our trip staying in the resort. I will definitely recommend to my family and friends.