Gran Muthu Imperial: Great Resort!

We were so surprised with our Ocean View room! Very clean, spacious! The staff was so nice ,,, the food was so good! What can I say? Everything was more than we expected! Thank you to everyone who made our week so nice! ❤️❤️❤️

Iberostar Selection Ensenachos: Amazing Beach!

The resort it self is huge with 3 different sections and about 3k long. You have the Villa section, Family and Adults only areas. I stayed in the Adult only section and the room was a very good size. The food is what you expect for Cuba but plenty of choice. The beach is white sand and clear waters. Great for snorkeling and finding different species of fish. There is also a sunken barge to explore. Staff are friendly and polite, always going the extra mile. Overall a great resort if yo [... read more]u are looking at getting away and enjoying a good break. Highly recommend this resort.

Playa Caleta: Amazing Time

2nd time back to Veradaro. 3rd to Cuba. The week was quick, flight there & back with sunwing was good and comftable free shuttle to resort and back was included. Beer could be purchased & drank on the bus The beach & water was so clean, clear & beautiful, I could see the long skinny fish swim by, watched the pelicans swoop their feed out of the water and baby crab burrow in the sand. The water activities were FREE to rent paddle boats, kayaks, canoes relying on tips. Snorkeling catamaran had a [... read more] fee. The Oceanview room was clean, bed was comfortable, air conditioning & safe worked well, lots of hangers & drawers for clothes. A 1.5 L Water bottle supplied every day, Toilet paper, shampoos, conditioners & soaps all supplied, one elevator down, 2 others worked and was no problem as I was on vacation & I booked a deal through tripcentral. The staff so helpful & friendly, coffee bar was busy, 5 other bars were well stocked, 2 gift shops had good assortment of items, necessities & a good place to exchange money. The 2 adult pools along with the baby pool were all clean. One beach towel supplied per person could be exchanged daily. The Italian restaurant was so good, I went back twice and called out the chef on his lasagna. The 2 regular buffet restaurants were repetitive with food & the other 3 restaurants were okay. No big deal, i still ate well. The lady who gives massages, I'm telling you to book 2 as soon as you arrive. $25.CUC for a 1 hr full body & She's AMAZING, gets those knots out well! I was told by many the Playa Caleta building where I stayed was the better of the 2 offering a wide selection of games at night and a younger building. Entertainment was so so, nothing special. Location of resort was fantastic, didn't take long to get anywhere & choices in excursions could keep you plenty busy for 1st timers.

Memories Paraiso: Ended at the clinic, I got bitten by bugs in my bed

Its so sad the this resort boast such gorgeous beaches. However it seems that the staff has checked out or are too exhausted such as the 24 hr pizza joint which has 1 person manning the pizza bar for 24 hrs. Its a real shame that they have inexperienced cooks because although they had lovely seafood for grilling, they didn't know how to grill the food n everything would end up tasting the same, burnt( the burnt food would crust and then they'd add oil or water to make it steam) Check for bed b [... read more]ugs and check your pillows, mine smelled like vomit and when I complaint, they said they were new. Swimming pool ran out of alcohol at a foam party. At 1 point ppl stopped specifying n saying just give me whatever you got to the bartenders. Do not buy the poutine at the Pueblo or market place outside the resort they will charge $5. Cucc about 7 canadian dollars for 12 mcain fries n a bit of gravy n grated cheese. I could go on, but I won't. I am never going back to Cuba, too bad, because I loved the beach. On day 5 I was ready to come home and when I landed I was so grateful, I've never been so happy to come back home from a vacation. True story.

Hotel Villa Cuba: Not the best

For a resort called “Be Live Experience” it wasn’t quite the live experience... The description on the websites withhold useful information such as the fact that the disco on the resort isn’t open most days. Also, the entertainment is random and often missed, besides the evening. The only way this resort could be semi enjoyable is if you book your trip for the weekend there, as weekdays are a waste. Also, hold onto your beach towels because the staff will secretly take it then make y [... read more]ou pay 20$ CAN. when you check out of the hotel. The key cards to get into your room don’t work sometimes so you have to constantly go to the front desk for another one, just be prepared for the unfriendly hospitality. Overall, the beach is the main attraction as well as the mini beach bar that is open from 11pm-7am. You’re gonna need a lot of alcohol in order to enjoy it.

Gran Muthu Imperial: Needs improvements

The hotel has potential, however needs great improvement in their services.The lack of towels, water and coffee in rooms. Had to almost to beg for the water. Also some of the workers were not fluent enough in English. The food was just average. Not worth the price we paid for.

Royalton Hicacos Resort and Spa: The best trip of my life

Resort was amazing. Very clean and a dream come true. Food at the buffet was always excellent and staff was so accommodating and friendly. Beach was amazing!! I can’t even describe how amazing it was.

Melia Jardines del Rey: I can go back

Clean rooms, excellent service, great bartenders, super friendly customer service, a lot of restaurants and entertainments, long walks on the beach, close to airport, a lot of bars with 24 hours bar..

Playa Luxury Cayo Las Brujas: Rest and Relaxation

The Angsana, Cayo Santa Maria, Cuba ... where white sand is scattered with rocky cropped beaches or chill pool side with a good book. Serene and peaceful describe this low key, adults only...it is predominantly a 55+ demographic that prefer and respect their peace and tranquility!

Iberostar Selection Varadero: Very nice resort

It was our first time at this resort Lobby bar area was nice Buffet was exceptionally clean and bright with lots of food choices Bathrooms by the pool and by the buffet only had only 2 stalls often 1 out of order so there was a line up even thou resort was at half capacity I could only imagine if resort was full capacity Our room was clean, service was good, friendly and helpful staff

Resonance Blu Santa Maria: Beautiful scenery, horrible service

First day no a/c, by the end of the second day I requested a new room after 3 different people came to repair and left saying it was working fine, room would not go below 24 but a/c was set to 16. I had to fight with them to change rooms, they were extremely rude. Spent more time in my first two days in the lobby then I did enjoying my trip. Second room had water leaking from light fixture in bathroom and the bathroom flooded every time you used the shower. Had to go to Management multiple times [... read more] and they just said someone would be there but no one ever came, finally gave up and just lived with it! Weather was beautiful everyday! Pool and beach were amazing! Bar staff, and entertainment staff were wonderful and very friendly.

Grand Memories Santa Maria: Disappointment

The first night there, we were hungry as it was past 9pm. We settled our stuff in the 2 rooms and went for supper. Upon return, our travel companions had their suitcase broken I to and $350 was stolen. Even though the resort acknowledged that the room had clearly been entered by an unknown key, they had no insurance to cover the loss. Our room was full of mold, I coughed all the first night. They did give us another room. This room had a little less mold. On the Sat I went to the resort bank  [... read more]to withdraw some money. When checking my bank account on the Tuesday; there was another withdrawl for the same amount. They took out 2 payments. I tried to have it corrected but noone from the resort could get through to anyone in the bank. The food was not the best, but the people were doing their best. The wifi I paid for worked for 20min. I paid for 3hrs. The lobby by the little store was overwhelmingly putrid from the smell of garbage. I will ot be going back their.

Hotel Roc Casa del Mar: Great value

Very happy with hotel, service and food. Overall great value and would return to this hotel. Location on beach is excellent. Hotel needs some repairs to pool areas and walkways to beach. But they were working on the walkway while I was there.

Hotel Playa Paraiso: Wonderful people make the vacation!!!

A beautiful resort on Cayo Coco. The staff at the resort made this holiday over New Years extra special. A smaller resort with well kept grounds and a focus on service . We were made to feel welcome and valued by the extra effort the staff team made to know our preferences and attend to them. The Cuban restaurant is a must and the attentive service by Eliecer made us keep returning. Yandy at the outdoor bars made days at the pool and beach extra special with mojitos and rum Collins. Additional t [... read more]hanks to Danielle and Quinn of the entertainment staff for their enthusiasm and ability to include everyone. The cleaning staff in our room entertained us with their creative approach to blanket sculpture. We will definitely return.

Paradisus Los Cayos: Review

The hotel was very clean and the buffet would good - a good mix of food - meat can be cooked right in front of you if needed. The staff was friendly, the rooms were nice as well. The al carte were not very good - this would be my Only complaint. You can tell it’s a new resort with some kinks to be worked out but no real issues - would recommend.

Melia Jardines del Rey: Beautiful beach

Melia Jardine has a beach with soft white sand and beautiful clear clean water. The room was clean and our maid was very accommodating. The food service at Melia is a bit sketchy. We had breakfast cereal but no bowls on 5 mornings. The bread is terrific but sometimes we went without butter. The chefs that cook omelets are very quick and omelets were delicious, but the line up is long. The chef that cooked pancakes made only 6 at a time. 3 people would take those 6 and then we had to wait  [... read more]for her to start a new batch. The coffee at the main buffet was too weak. We enjoyed good coffee at the 24 hr snack bar.

Iberostar Origin Playa Pilar: Late January 2020

Recently returned from a 7 day vacay to beautiful Iberostar Selection Playa Pilar. The weather was perfect, only 1 windy day. We are a family of 4 with a 4 and 7 year old, and all had a great time. Approx. 30min bus shuttle from the airport. Pros: - Well kept grounds. Newer resort so rooms, restaurants, lobby etc are showing no tiredness or wear. - gorgeous private bay with seating (covered beds and loungers) on a boardwalk and free paddleboats and sailboats to use. Reserve for 1 hour blos [... read more]ks. Bar on boardwalk! - hotel staff were always friendly and kind. No pushy salespeople for excursions, memberships, etc. - Ample selection of food, never went hungry. - Cigar bar - Kids club and private pool and play area. Kids club staff very friendly and assisted with an excellent adhoc birthday party for my 7 year old son and another guest. - additional pool beside the swim up bar that was great for kids. - pools always clean and well maintained. - 20 min walk from resort beach area via trail to Pilar Beach - bar tenders/servers very polite and efficient and never begged for tips. - Not a busy resort, very chill especially down by the beach. No other people from other resorts or salespersons walking on the beach as beach front is not connected to other resorts. - fun to feed to fish near on the boardwalk with bread. - good snorkeling in the bay, saw at least 20 starfish the first day and small reef on right side of bay with more fish to check out. Cons: - A few minor things could of went a long way. - more bowls and spoons in the buffet, would have been helpful, not sure why these were hard to find at times. - salt shakers could use some rice, clogged usually. - some parts of the boardwalk had inadequate boards, not strong enough or damaged. Take your time walking on them, no running. - could have been a better fresh fruit selection (typical of Cuba), only papaya, pineapple, and guava mainly. - resort could not seem to find a bathtub drain, despite advising them 3 times. Eventually made my own solution with bar soap plug. Had to make use of the great tub in the gorgeous bathroom! - MAKE RESTAURANT RESERVATIONS ON YOUR FIRST DAY! Made reservations on day 3 and were only able to make one on our second last day, very disappointed. Went to the Creole restaurant, food was great, excellent soup, however desserts should not have been the same as the ones at the buffet IMO. Conclusion: Pros outweigh the cons which are minor in the grand scheme. I would recommend for families and would come again. Went on a deep sea fishing excursion with my son via the Air Canada rep (Reps meet with you soon after your first day to tell you about resort, area, available excursions, etc.) and we had a blast catching barracudas!

Grand Muthu Cayo Guillermo: Dandy

Well, I was happy to ask for an up-grade when we arrived and we got an ocean frontage, which was a saving grace. We slept with the waves and fresh air at night, it was beautiful. The up-grade was a little expensive, $240. CUC. Our housekeeper was really nice, and our room was cleaned usually by 10:00 a.m. every morning, with lovely sculptures with the towels on the bed and in the bathroom. This trip, we had no electricity from approx. 3:00 a.m. - 8:00 p.m. the following day with no hot water [... read more] or no water for two days, a little inconvenient but not the end of the world. The beach, was lovely as usual for Cuba. I did have an issue with the noise level, the music was so loud that it was difficult to get far enough down the beach to dull it, the pool area was worse. We were able to retreat to our comfortable room with the sounds of the ocean and a good book! The evening shows with the dancers were excellent. Not as relaxing as the last time we went to Cuba.

Memories Flamenco Beach Resort: Fantastic for the price ..!!

Every person that I met, that worked there was fantastic.. really relaxing, happy place The pool is awesome. The beach is amazing. The food was great. Great beer ..!!! Very standard, dated rooms, pretty much what I expected. Clean.

Melia Las Dunas: Great resort!

We were very pleased with the resort. The food was better than expected with several places to choose from. The a la carte restaurants especially the internacional and oriental were great, the staff was friendly and the beach was as perfect as you could imagine. The rooms were comfortable and clean. Would recommend to anyone