Riu Palace Baja California: Great Resort - Not Sure About Housekeeping

I really don't want our incident to persuade my review of the resort, but I know that I depend a lot on the reviews of other that have been to the resort when searching for my next destination so here goes. The RIU resort itself was amazing. It's fairly new so the rooms were very nice though I feel housekeeping could have done a better job when it came to the cleanliness of the room i.e. replacing used towels, soap and sweeping the floor. Overall, the food was good and the fact that you didn't h [... read more]ave to make reservations for any of the restaurants was awesome. We felt the pool areas could've been kept up better. We were there during Cabo Fest which made the resort incredibly busy, but it appeared nobody worked during the evenings once everyone was in their rooms. Given where our room was located, I believe my bikini bottoms were stolen from our balcony which is heartbreaking. I only wore them once and they were Michael Kors, so not cheap. I immediately reported the incident and the hotel manager was able to confirm that housekeeping was in our room during the time I suspected them to go missing. Unfortunately nothing was found and the hotel wasn't able to compensate me so I've filed an official report with CMS RIU and I'm still waiting to hear back. I really hope they compensate me another bottom. Really it's the principal of the whole situation and it's disheartening when I work so hard and then go on a vacation and have to worry about locking everything up. The safes aren't big enough to put my suitcase in. This was an unfortunate event as everything else with the resort was great. The gym was small, but all the equipment was new, and I know for a fact that it was mopped every morning as we were there at 6am when the cleaning lady was there. All in all we enjoyed our stay, but unfortunately the fact that an item was stolen from our balcony makes me sad.

Grand Sirenis Mayan Beach: Wonderful Vacation

We had the absolute best time at this resort. The accommodations were wonderful, the food was great and we were thoroughly impressed with the customer service. Highly recommend and intend on visiting again!

Blue Bay Grand Esmeralda: Resort was okay... would not recommend

For a resort in mexico the food was terrible. My entire family got food poisoning about half way through the trip. Rooms seemed very old and outdated, cracked tiles in the bathroom and bedroom and you can hear people in the room next to you talking. Only thing I really enjoyed about the resort was the large pool, But it was a twenty minute walk from our rooms. Seems they have too many people on the resort and the staff have a hard time keeping up with the demand this shows most in the food. They [... read more] are also definitely not the friendliest staff I have been around. It is getting very outdated and needs some work.

Iberostar Waves Tucan: Small and peaceful

This my 1st visit of this resort. I really like the environment inside the resort. It's small, cute, modern and authentic. It has one of the best beaches in Playa de Carmen. 20 minutes walk to Playa de Carmen from the hotel. The food is good, but nothing extraordinary. Rooms are standard - clean and nice. Entertainment is awesome! If you're looking for small, quite, peaceful resort - this is the right place for you!!! I'll definitely come back here again in the future!!!

Sandos Caracol Nature Resort and Water Park: Great Family Resort!

We originally booked the standard room but when we arrived at check in we upgraded to the Eco Family Superior room. The Eco Family room is spacious with bunk beds which the kids loved. These rooms were also newly renovated and closer to all the amenities (ie pool, restaurants). I recommend the Eco Room over the standard because you get wifi, 24hr room service,and its closer to all the facilities. The wildlife in he resort was pretty entertaining, we saw monkeys, peacocks, turtles. The resor [... read more]t had a lot of things to do like riding your bike to the mayan ruins and swimming in the cenote. We were disappointed that we were not able to swim in the beach, there was alot of seaweed on the shore and water. The food and customer service was average but overall we enjoyed this trip.

Bahia Principe Explore Coba: Wasnt all sunshine and rainbows

Food was fantastic, all water in the resort safe to drink. Did get sick upon return home though.. something I ate? Service was good, nice staff. Just don't ask for a water bottle... apparently they keep those under lock and key.. Not enough shade to go around.. be sure to get up at the crack of dawn to throw your towels on some lounges under the umbrellas.. "Contaminated beaches" means more seaweed than water, be careful not to get run over by the guy with the bobcat. Trolleys have d [... read more]estination signs.. yet they drive wherever they damn well please. Ask for "lobby coba" if you want to make it before you die of heat stroke Pool is more like a hot tub. In case you find 40 degrees chilly.. AC in your room is a godsend. Beautiful resort, housekeeping did a fantastic job. Heads up.. dont walk outside past 7pm. They turn the sprinklers on to water the grass.. using septic water. Those people having a candlelit dinner by the pool sure enjoyed that I'm sure..

Royalton Riviera Cancun Resort and Spa: great resort

the hotel and service was great the pool was also great, the beach was a disaster full os sea weeds we could not walk on beach as we alwais like to do. the other disappointing `point was the very limited choice of wine included in the all inclusive package. there was only one choice of house wine very cheap that i could not drink. what i don't understand is that the all inclusive package allows guest to sit at the bar and drink all kinds of liquor all day long and yet limit only one choic [... read more]e of wine at any restaurant. I an not a drinker but I enjoy having a glass of decent wine with my dinner. with your current system that requires extra payment. If the company is concern about cost, why not limit the amount of alcohol consumed at bars and increase the choice of wine in the menu for the all inclusive package?

Grand Sirenis Mayan Beach: Amazing resort!

Beautiful and the people very friendly! Food was amazing at buffet and the special dinners! The beach was rough for swimming and we did have a scorpion in or room, but it was handled very well by staff

Atelier Playa Mujeres: 10/10 - Would Recommend!

My best friend and I wanted to get away for a quick vacation. We spent 5 amazing days at Atelier Playa Mujeres. Everything was amazing from the beautiful accommodations, attentive resort staff, and delicious meals. Notable mention goes to Caesar and Jose who made sure we were never without a margarita in hand (which was quite an undertaking), and to Michel who went above and beyond to ensure we were having the best time. I'm not at all the all-inclusive type - but had the best time during my [... read more] stay here. Would highly recommend to anyone considering booking. You won't regret it!

Grand Riviera Princess: Great Family resort

There are plenty of things to do with kids on the resort. The magicians and live shows were a hit with my three year old. The staff is amazing and will go out of there way to assist you. The only thing I don’t like the individuals selling time shares. They are very persistent.

Iberostar Waves Quetzal: very niceand clean resort

One of the best trip where kids and adults got a very good time.. The ocean is better comparative with other Playacar resorts where the ocean is calcified and rough and wearing shoes is mandatory. The resort personnel very nice and eager to help. I'm recommending this resort ..Enjoy!!

Iberostar Waves Quetzal: Great resort, scenery and great services !

Great services, friendly people and awesome water!! Highly recommended for families with kids ! Fantastic entertainment within the resort with the wild animals - monkeys and lemurs A la Carte restaurants well maintained and serviced

Occidental at Xcaret Destination: Good resort- a lot of walking

We loved the jungle atmosphere this resort has to offer. Tons of wildlife to see. Negatives were the beach- lots of seaweed and very small, and everywhere was a 10 minute walk since the resort is so massive. The food was great apart from the main buffet, eat anywhere else but there. best sushi at the a la carte. Seafood restaurant had great steak. Rooms were night, could have used more beer in the fridge, and cooler temperatures. Overall it was a very nice stay however we will try a different lo [... read more]cation next time!

Grand Palladium Select Costa Mujeres: Extra luxury vacation

Amazing deal in new and amazing resort , great food and service.rooms were excellent and almost everything was included, good drinks and variety you cannot ran out of options.the resort is definitely one of the most luxurious one in Cancún. Learning some Spanish will be helpful

Friendly Fun Vallarta: Still in Love with this Resort!

Amazing staff, food and one of the cleanest resorts you'll ever come across. Smaller in size but big on customer service. Lots of fun activities for all ages. Almost all rooms are ocean view as long as you get a higher floor. All 3 buildings have their own elevators. Some ground floor rooms are wheelchair accessible with ramps going up to the sliding terrace doors. They are constantly cleaning everything. Never had as much as a mosquito bite! We needed a fridge in our room for meds and they ca [... read more]me through for us. The only thing I would change is the Japanese restaurant: open it for supper & change it to tapanaki style. The Azul ala carte needs better furniture ie: more comfortable chairs and dressier linens.

Grand Velas Los Cabos: Beautiful resort, amazing service

The property is stunning - it's an Instagram heaven. Rooms are spacious and clean. Every room has a stunning ocean view. Food was also great - our favourite restaurants were the buffet and the Italian (Lucca). There are some daytime activities however there isn't much to do in the evening. DO NOT SKIP THE SPA.

Bahia Principe Escape Sian Ka'an: Amazing resort!

I'd like to say Thank you to Resort's management of Bahia Principe in Mexico for keep this resort in high level of service. I'll definitely recommend to my friends to visit this amazing resort! Thank you!

Excellence Playa Mujeres: Truly Excellence

My husband and I booked this resort to celebrate our two year wedding anniversary. I can honestly say that from the second you walk through the lobby doors, this resort is PARADISE. From the food to the staff to the hotel room itself, everything was incredible. Our favorite restaurant was Agave (Mexican) - the chicken fajitas are a must try. We booked a room with a plunge pool, which was worth every penny. After a morning of swimming in one of the many pools or lounging on the beach, we'd come b [... read more]ack to our plunge pool to relax some more. Our search for the perfect all inclusive resort is over and we cannot wait to come back!!

Excellence Riviera Cancun: Perfect

Everything about the Excellence Riviera Cancun was perfect. The staff are exceptionally poised and polite, with beautiful English. No issues of translation at Excellence. The grounds are beautiful, modern, airy and clean. Food is incredible. The restaurants have authentic cuisine and wonderful service - we enjoyed the Italian and Indian. Pools are heaven. We had a swim-up suite that was worth every penny. It's blissful to wake up in the morning, open the sliding doors and walk into a quiet pool  [... read more]just steps away. The gym is the best we've ever experienced with clean, well-maintained equipment. This is a short review, but I have endless compliments for this resort.

Hotel Marina El Cid Spa and Beach Resort: Amazing, not to be missed experience at this resort

The grounds are beautiful with lush tropical vegetation, the rooms are spacious, there is an abundance of food choices and restaurants and most of all, this resort is spotless. the timeshare people respect your wishes of not to be harrassed. the beach is full of weeds 24/7 but there are poeple tasked to clean it up daily.