Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

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Barcelo Maya Colonial: This resort for all people

I like this resort, This resort for all kind of people. I have access for all Barcelona beach, colonial, crabe, Tropical, I like the bus driving around the resort, Maya mall, sportsbar, we watched the raptors game on the big screen, if you have kids, all inside this resort. I gave 4+ for this resort,

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Private  - 

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Blue Bay Grand Esmeralda: Blue Bay Review

Everything was very good except the waiter service was sometimes lacking , shower water pressure was slim to none. Had a good experience overall. Would go again and i have been before. The pool was full of activities even though the beach was covered in seaweed

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Private  - 

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Iberostar Selection Paraiso Lindo: Awesome resort, great time

This was a good resort, clean, well maintained, friendly staff. The most amazing thing was the starcamp for kids activities and playground. It was at a high quality and joyful. Food was excellent and pools were great. The only thing that could be better is the shuttle bus service. It doesn't take you to the room but only to lobby (would be easier if you have to carry a sleeping kid (s)). That was minor though.

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Mitaka  - 

Verified Purchaser

Blue Bay Grand Esmeralda: It still above average, but I expected a bit more.

Overall I was pleased with the stay. I was initially placed in a room with an inoperable air conditioner. Unacceptable. I appreciate that the next day I was moved to the next building where the AC was perfect. So bad that the algae on the beach were everywhere. Generally, the beach is unusable. It would be nice if customers were informed in advance of this beach condition. Actually, the only place to cool off is the pool. There were lots of sunbeds. Drinks and food were excellent. Many choices.

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Private  - 

Verified Purchaser

Grand Palladium Select Costa Mujeres: Quiet

This hotel is new and absolutely stunning. However, it was not designed for the average person to safely get around. Lights on the walkway at night reflected right into your eyes. Steps were not clearly marked and were the same material and colour making it easy to miss your footing. There was no shade. You need to walk through buildings just to get relief from the sun. Very quiet hotel and felt much like a ghost town.

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Private  - 

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Grand Palladium Select Costa Mujeres: The palladium

It was ok, the people on the beach were very rude. We had a baby and would ask for an umbrella, and they would say they have no more. I think you kept ur hand in ur pocket, they might help you out. I wasn't impressed..

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: One of the best resorts in Cancún

It’s a brand new resort, with luxury feel to it. The staff were friendly and professional. The food was delicious and variety of options to choose from. The sport and entertainment team were amazing. Overall you can’t go wrong with this resort.

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Private  - 

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Hotel Marina El Cid Spa and Beach Resort: Amazing resort

This hotel was amazing |Great service excellent staff Great food,excellent housekeeping service Big size rooms with outside jacuzzi Many activities for adults and kids Shows for kids and adults Hotel provide many activities outside the resort We have really good time

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Colito  - 

Verified Purchaser

Las Palmas by the Sea: Wonderful resort!

Hotel was very nice! People were amazing, the hotel staff is very friendly and polite! Would definitely stay again. Jose and Karla are ones to remember! Beach is just a walk away and close to local entertainment

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Diana  - 

Verified Purchaser

Barcelo Maya Grand Resort: Great place

Perfect place for a family vacation. Amazing stuff, nice rooms, beautiful grounds, delicious food. You can find anything you need for a 5 star vacation.You just need to bring your good mood 😍😁🤗

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Anak  - 

Verified Purchaser

Bahia Principe Explore Coba: Amazing Resort

Great Food, Great amenities... All the pools are great but The Akumal Adults only area was our favourite. Only 1 complain, our AC didn't wasn't cold enough, I don't know if it was because we were at the top floor or was just our room but it got pretty hot at night. The service was also the best.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Quite place to enjoy

Very quite atmosphere Service is very good Menu is original in many restaurants including buffet Room was well maintained for all aspects Personnel is well trained and carefully selected Plaisant experience

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Private  - 

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El Cid El Moro Beach: A COMFORTABLE RESORT with AMAZING VIEWS

We loved our 1 bedroom corner suite with 2 marble bathrooms...perfect for our first vacay with our adult daughter. The grounds are beautiful with several pools. The restaurant options were fantastic. My favourite was the grilled baby octopus in La Concha. WoW !! So tender and tasty. And another favourite was the carpaccio in the Italian restaurant. Oh, was that delicious. We also enjoyed the Garden Spa. It was a very relaxing deep tissue massage for an hour. I felt like jelly. We have been to th [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Nice Place, Nice People!

The Hotel & Restaurants were clean. Most of the people working with the guests, speak English, which was nice to not have a language barrier :-) Food was more authentic Mexican than 'Tacotime/Chi Chi's' which we were expecting more flavor.

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Private  - 

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Bahia Principe Escape Sian Ka'an: Peaceful vacation!

LBP Sian Ka'an was amazing! Our rooms were clean and spacious, the food was plentiful and delicious. Although it's not beachfront, there is a shuttle you can take straight to the Sian Ka'an only beach. You also get access to the other 3 BP resorts and their restaurants. Amazing value for a 5 star resort!

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Fantastic place!

My husband and I went here for our honeymoon and we loved this place! The food was delicious! The staff was very helpful and professional. The only downside was that the beach had a lot of seaweed. They worked really hard to clear the beach everyday, but there was still seaweed everywhere.

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TijaPres  - 

Verified Purchaser

Bahia Principe Explore Coba: SHOOTING AT THE BEACH / THEFT IN ROOM

As soon as we got to the Grand Bahia Principe Coba resort we had a bad vibe. The resort had a huge check in line with 120 people in it, 100 of which were Mexican locals coming in for day trips. Took us HOURS to check in! Staff are not so friendly, never smile. Food was mediocre. The beach was full of seaweed, and the pools were extremely warm to the point you didn’t want to go in them. On Monday June 3 we were spending the day at the beach and heard a very loud pow sound, at first I t [... read more]

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Serdjo91  - 

Verified Purchaser

TRS Coral: Very nice resort

The trs coral hotel is a very beautiful and modern resort, it’s grounds are very clean and well kept. The rooms are amazing and the swim out suite is a must. The beach is long and clean and very beautiful. The staff and service is phenomenal and so their best to keep you happy and entertained through our your whole trip. The food is also exceptional, everything I ate I enjoyed! I would totally recommend this hotel to anyone!

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Lovebirds05  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: An Amazing Getaway

My partner and I just got back from one week at the Luxury Bahia Principe Sian Ka'an. I have been to several all inclusives in the Mayan and have to say this tops them all. Friendly staff, great food, and pristine conditions. We will definitely be recommending this resort to others/

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Private  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Perfect Wedding

This resort makes dreams happen for a fantastic wedding. It was above and beyond what we were expecting. They treat all guests with pure respect and very genuine. All staff in any and all departments were phenomenal. The customer service and the service was exceptional throughout our stay, The beach was full of seaweed but that cannot be helped - its been a rough year no matter where you go. The staff was removing it as fast as it was coming in-the pools were perfect

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