Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Playa Pesquero: Another great vacation

This our fourth trip. The resort was wonderful. It was clean and the staff is amazing. The beach was beautiful and the pool was also super. The coffee bar and ice cream parlour were my favourite places to go. There was a gas embargo and a lot of food was unable to get to the resort. This meant that many of the meals were repeated and some of the seafood was not available. This affected all of the resorts not just playa and they did the best they could under difficult circumstances. Do [... read more]

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Private  - 

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Playa Luxury Cayo Las Brujas: One of the Best!

We have just returned from Angsana Resort, Cayo las Brujas, Cuba. It’s a quite new resort, smallish, adult only. To an employee, the staff is dedicated to friendly, professional service. Our Concierge, Yailet, made the difference - what a resource they have in her - professional, empathic, helpful. The gardening staff has created some of the most lush and harmonious grounds. The resort is beautiful. Our room, a Junior Suite Ocean View, was over-large, calmly decorated, a firm, comfy king be [... read more]

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Private  - 

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Gran Muthu Imperial: Gorgeous and amazing resort!

I stayed in the adults only Grand Muthu and everything was amazing. The staff, the view from my room(sea side view), the weather, the beach, the pools, the drinks, the food(a few things such as the fruit wasnt the greatest but over all the food was pretty good). Highly recommended! It deserves and holds true to the 5 star rating it has. ☀️

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Steger53  - 

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Aston Costa Verde Beach Resort: Fiesta Americana

We spend our holiday there from January 18 to the 27th. We went with four friends. We had a blast, beautiful water, clean rooms. Food as expected service staff was run off their feet, short staffed all the time and at every aspect. Housekeeping staff was gracious and lovely as always. What we were not expecting is to be flat out ignored by the entertainment staff. Now I must also include that there only seemed to be three of them, which is ridiculous for a resort with kids. They only socializ [... read more]

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Private  - 

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Punta Peninsula Varadero: Great Ocean Views

The travel agent Beth McKinley was very professional and informative. The resort was overall a great experience. The bar staff were great, if you can get an ocean view it is definitely worth the upgrade. I rented a moped the entire week and the husband and wife that rent them out at the resort were very friendly and the price was reasonable.

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Private  - 

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Iberostar Origin Daiquiri: Beautiful week in Cayo Coco!

Our week at the Ilberostar Daiquiri was wonderful! Our room had a king size bed as requested and an ocean view that was perfect! The staff were always friendly and very helpful throughout the resort. Everything was always kept clean and staff were always busy making improvements and repairs. The food in the buffet was always plentiful but tended to be repetitive as is typically seen in Cuba. We never went hungry! The beach is beautiful and clean with no shortage of chairs ever. The entertain [... read more]

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Anna  - 

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Iberostar Selection Varadero: Amazing resort

Very Beautiful everything was very very clean the beach everything about this hotel was wonderful From the staff to the rooms to the food pool bar service the coffee bar was amazing I would definitely recommend this special please to all my friends

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Nick n Terra  - 

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Valentin Perla Blanca: Gone downhill

Food and service was definitely not as good as 2 years ago or equal to star rating (hot dogs with everything)! Will not be going back and sorry I recommended to friends! Pillows suck! I found the expected tipping a bit much!

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Biana Pasternak  - 

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Melia Internacional: Beautiful resort terrible food

While the hotel grounds are beautiful and everything is extremely clean, the hotel lacks food quality and quantity. For a five star new resort I had higher expectations especially for the price I paid. Also, the private convention events being held in the common areas of the hotel were the reason that I will not return to this hotel again.

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Nice resort

Well the hotel is newer and the rooms were nice as were the pools :) drinks were good but the service was not the greatest you had to get your own drinks and as far as the buffet food was concerned .. there were big line ups because the staff was not trained very well . There were some exceptions .. some staff were very good . The beach was kept nicely but got bite up ..so take your insect repellent :) this was not a 5 star as it says I stayed at 3 and a half stars in Cuba that were bette [... read more]

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Micmac  - 

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Villa Natura: VERY PEACEFUL RESORT

Clean rooms, friendly service, good value, great coffee and the beach is back. Very close to airport so no wasted shuttle time. Food was okay, limited supply of some items but you will not go hungry. A new pool is available with easy beach access.

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Private  - 

Verified Purchaser

Melia Las Dunas: Very Good Resort

The resort has a good layout with easy access in walking distance to everything. Golf carts available for transportation as well. Grounds and public areas nicely kept. Vegetation is amazing and very well maintained. Some cleaning practices in the public areas need improvement as cleaning ladies have to squeeze the mops by hand, which is unaesthetic and unhygienic. Rooms are good size and furniture still holds up even thou it starts to show its age and wear and tear. Very good bed mattresses,  [... read more]

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Alexa  - 

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Hotel Caracol: Very relaxing vacation

Hotel “Amigo Caracol” at Santa Lucía beach, Cuba is newly renovated. The rooms are spacious with an entrance including a sofa, chair and a little fridge. The rooms are with balcony. The buffet restaurant is spacious as well, but it is very noisy(because the ceiling is low). Some times, there are flies around the food. The beach is well maintained.Staff is professional and friendly. We had a wonderful time. We would like to visit hotel “ Caracol”,when the flights from Toronto go to Camag [... read more]

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Kristella  - 

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Punta Peninsula Varadero: Amazing Resort!!!❤

We Just returned from our 7-Day all-inclusive trip. To Fiesta Americana I'm a single mom and I took my young daughter with me alone. I was worried about safety, but I had no problems. The staff was very kind and helpful. Other visitors on vacation were very helpful and my daughter made friends as well as did I the room was clean. And big the only issue I had was water bottles. I had to keep going to the front desk and requesting more water. The restaurants were good the buffet and food was not b [... read more]

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Rlu  - 

Verified Purchaser

Sol Turquesa Beach: Wow

We loved everything about this resort. Our 9th time in Cuba but first time staying in Holguin. The staff is wonderful, food is surprisingly good and rooms are decent. Beach was clean and plenty of lounge chairs available. Would come back to this resort without a doubt!

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Private  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Not Amazing

I have been to this resort many times, however; I think I just had my last visit. The staff was still wonderful and inviting, there were too many negative things. The grounds not maintained, tiles missing from bottom of pool, black grout on tiles in pool and smell from septic not pleasant. My room was not as clean as in the past, especially the washroom, light bulbs needed replacing (apparently a shortage). The food; last year there was no milk, bread/flour, limited fruit, vegetables, meats a [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Grest resort wonderful people.

Everything was great. Clean room. Great staff. we had a power outage which was not the fault of the resort. It was region wide but the staff did an exceptional job to make us all as comfortable as possible and make sure we were fed. GREAT JOB!!!!!!!!!!!

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Cuba  - 

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Starfish Varadero: Standard

Rooms are kept decent, we had warm water no hot water. Card to safe didn’t work all week. Buffet will keep you alive. Very nice and helpful staff, work with what they have. Beach is beautiful, small pool. This was our 4th visit to Cuba, probably about a 2.5 star to Canada hotels.

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Rick  - 

Verified Purchaser

Marazul Hotel: Oldie but goodie

I like Hotel Marazul/Tropicoco, I have been going every January for 5 years, my comments are based on those 5 years that I have experienced. But I think it is almost dead, the staff are still wonderful people, they do a great job looking after me. The hotel lobby is more empty than busy, it used to be a friendly busling environment but not so much now. The Animation team is all but non existent, items advertised for things to do through the day (bingo, dance lessons, etc.) did not happen, of a [... read more]

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Private  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Club amigo

Weather was great beach was great the people were great beer was cold rooms were dated food sucked but we didn’t starve pretty much as we expected but the beach and the people were worth it go on a buggy ride and see where the people really live they appreciate anything for the money you can’t beat this place just don’t expect too much

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