Barcelo Maya Grand Resort: Love love love the resort!

Everything the service, the pools, the beaches, the food. Thank you Tanya for helping us book and making one of my dreams come true! Wouldn’t change anything about this family vacation. We went 7 days and it was the perfect amount of time to come for our first time. We are already planning our next trip to the same resort. This time my brothers family and sisters family will be joining us. I’m hoping to book through Tanya again she was so helpful and easy to work with.

Barcelo Maya Grand Resort: Wonderful resort!

Every aspect of this resort was spectacular. Whether it was the great assortment of food, restaurants, long meandering pools, planned activities, they had it all. We will most definitely recommend this resort to others for a carefree vacation.

Ocean Maya Royale: Nice Resort

The grounds were well manicured, rooms were spacious and kept clean. The breakfast buffet was great. The Ala carts were excellent. All the staff were Friendly. We did not enjoy being asked every day to sign up for the upgraded package or massage.

Riu Santa Fe: Great View

This is huge property but very well maintained. All ages would enjoy this hotel. The food was some of the best I have had. The staff does their best to make your stay a great one. I would go back in a heartbeat.

Grand Marival Emotions Resort and Suites: The resort is amazing with staff tended to all u need and very helpful

The hotel , room , is beautiful the pools are clean, foods are excellent variety with theme night like Cara bella buffet, so much foods to eat u never go hungry ,staff are friendly and work hard every day to provide what guests need from early morning to late at night, bars open every where drinks are free until you dropped , I like the Mexican night you can eat all kinds of Mexican food like: tacos, tostadas, enchiladas, tamales ,churos for dessert...

Bahia Principe Escape Sian Ka'an: Love This Resort Even More

About ten years ago, we visited our first Bahia Principe resort, and shortly afterward, when considering where to go next, we decided to revisit the same resort. Since that time, we have repeated this process. Our rationale was that we knew the location, we were happy with the food, the service, and the features of the resort. At present we have stayed at all the Bahia Principe resorts at the Riviera Maya, and this most recent trip was our fourth trip to Luxury Bahia Principe Sian Ka'an resort i [... read more]n Riviera Maya. As per usual, the check-in process was excellent. The hotel recognizes your repeat status and rewards you with little extra perks. After a certain number of visits, you get upgraded to VIP status. As repeat guests, we receive some additional perks, but the main reason we continue to visit Bahia Principe is the excellent service we receive. Frida checked us in and made us feel very welcome. We were offered hand towels to refresh ourselves and welcome drinks. Frida was excellent at explaining everything we needed to know. The room was a standard room for Bahia Principe Sian Ka'an. We usually ask if any upgrades are available but completely understand if none are available. Even the standard room is charming. Our room was on the top floor and included a king sized bed, a separate seating area for watching TV, plenty of storage space, and a lovely bathroom with a walk-in shower. Bahia Principe Sian Ka'an is not a beachfront resort. They do have several pools that you can enjoy, which are a short walk from any of the rooms in the hotel. We enjoy going to the beach, but this isn't a problem at Sian Ka'an. There is a shuttle that runs from the lobby to the beach every ten minutes or so. I didn't find this inconvenient at all. As a guest of Sian Ka'an you have the run of the other three resorts in Riviera Maya, so not only can you go to the beach but you can enjoy all the facilities at Bahia Principe Tulum, Akumal, and Coba resorts. Another reason we keep coming back is the food. At some resorts, you might find the food bland, probably due to the number of meals that get prepared, not so at Bahia Principe. The food is delicious and well prepared. The hotel invited us to repeat guest dinner. This dinner was set next to the pool and snack bar and was fantastic. We were served lobster and steak for the main course, and some great tasting additional courses as well. We were not only seated with other repeat guests at this dinner, but members of the staff joined us as well. At our table, we were joined by Frida (who checked us in), Kassandra who also is from the front desk, and Julio who works on the Animation and Entertainment Teams. It was a pleasure to share dinner with them and enjoy a great conversation with some of the key people behind making the resort so enjoyable. During the meal, we were also entertained by the mariachi band who did terrific renditions of classic Mexican songs. They even took a request. At the end of the week, just as we were getting ready to leave, Kassandra approached us and made sure we had a wonderful time at Bahia Principe Sian Ka'an. You could tell that all the staff takes great pride in their work and their hotel. We will be returning in September for another week at our home away from home. I hope to see our new friends from Sian Ka'an when we return.

Catalonia Riviera Maya: Small but nice!!!

Great service ... Bar was great... Employees were very accommodating however we had an incident in which we kept the bed sheet out of the room and asked for house keeping to pick it up.. they picked it up but never reported it so front desk wanted us to pay 1300 Pesos for the sheet .. after spending sometime the issues was resolved .... apart from that the resort, food, pools and staff is very nice

Allegro Cozumel: Another excellent stay at Hotel Allegro!

Beautiful beach with clean water, white sand and breathtaking views. Rooms are clean and well maintained. Everyone at this hotel (from the front desk staff and bell boys to the cleaning ladies, bartenders and restaurant staff) works extremely hard to ensure that you have a pleasant experience. Dining service is extremely fast and the staff friendly. Options at the buffet are always plentiful and you can find something for everyone. We come to Mexico at least 3 times a year and always choo [... read more]se Hotel Allegro, for all of the reasons above and more. Highly recommend, especially for families with young children.

Unico 20 87 Hotel Riviera Maya: Exceeds expectations

If you asked me to sum our week up at Unico 20’87’ in one word it would be perfection. From the moment you step off the bus and walk through the front doors of the resort it’s an overwhelming experience of pure bliss. The thought out into this experience is impressive, from your check in when you meet your host, pick your room scent and enjoy a beautifully crafted signature cocktail right up until the moment you leave and have to say goodbye to the wonderful people, beautiful views and spe [... read more]ctacular service. The facility and our room was spotless, beautiful and had a warm welcoming feel. The facility is crafted beautifully and all the little details you’ll notice over the week makes you realize this is not like any other resort you’ve ever experienced. You’ll constantly be asked if you need anything or if you are enjoying yourself and if something isn’t perfect, they’ll make it perfect quickly and with no hesitation. The food and mixology are amazing, I would rate the food second best we’ve had while traveling and mixology the best by far. If you have a chance take a cooking class or a mixology course during your stay. It’s a wonderful experience and a very entertaining. The staff in the resort and any locals we met off the resort had been happy to talk to us about the history of the region, on the resort it was impressive to see the pride all of the staff had in the establishment and would show you how they’ve incorporated the local culture into your experience and why Unico is a bit different than any other resort you go to along the strip. We’ve stayed in the region before and this was something we found very noticeable, the staff seemed very happy. Our favorite part about staying here and what truly made our experience unforgettable was our host, his name was Adriano and if you book I highly recommend you request him because he is amazing at what he does and will take your stay from amazing to unforgettable. He greeted us upon arrival with a big smile and excited to welcome us to the resort, he offered three different languages (English, French and Spanish) he quickly explained what his role was and how he was happy to assist us with anything we need. He then took us on a tour which ended at the buffet because he knew we would be hungry after hours of travel. This impressed us because we had not necessarily said we desperately needed to eat but Adriano clearly picked up on this. This was the first of the many things Adriano intuitively made happen for us. Over the course of the week Adriano took time to get to know us, always stop and say hello when he saw us and have a quick chat and make sure we always had what we needed. Now this sounds wonderful right?? It gets better .... little bits of information he got from our chats he then incorporated into our stay, we would come back to our room and our favorite music would be playing, a bath would be ready and our favorite drinks ready to enjoy before dinner. Our room was always done up with rose petals when we returned at the end of the night with a rose on the bed and a note from Adriano reminding us to enjoy the moment, relax and recharge because this is why we are at Unico. These little things are only a few of the many. I cannot begin to explain how much we appreciated these little touches, it was personal, warm and made us feel at home. I don’t think all the thanks in the world could express how grateful we are that Adriano was so good at what he does. He had a pulse on everything and everyone but somehow was managed to do all these things without us ever suspecting a thing. Thank you, Adriano, for being so passionate about what you do, our experience was truly amazing, memorable, unforgettable and relaxing because of you. Overall Unico was great, not a big party resort and perfect for our honeymoon. It allowed us to kick back, recharge and really reflect. I highly recommend this resort if this is what you are looking for, it’s an experience you will not forget! In the end our love for Mexico and this region grew, we met beautiful people with kind souls with so much passion, we made new friends and can’t wait to return. We thank everyone who helped make our stay so memorable.

Royalton Riviera Cancun Resort and Spa: Most Amazing Resort

Most Amazing Resort - 3rd time for us and it just keeps getting better and better. The most amazing staff all around - everyone is on their A game to impress and make your experience an awesome one. Food at the buffet could be better. I found myself eating pasta each evening. Breakfast selection was awesome. Restaurants - amazing. Every thing is so clean. Like I said - 3rd time there. Most other resorts - the wear and tear shows - not at this resort - still looks and appears brand new.  [... read more] The most amazing clean pools and beaches. The beach has a lot of seaweed - but that is down to nature - the staff work hard to try to stay ahead of it - but that is some challenge!!

Barcelo Maya Caribe: Really nice resort

This was a really nice resort. There was a lot to do all the time, The place was clean and the people were very friendly. My room was very comfortable and clean. The food was delicious and you never want for choice. The waiting staff were very efficient, friendly and quick to help you. I did go to the spa and it was wonderful. There is a huge mall ,bowling ally and casino on sit so at night after dinner there is some thing to do. They also have entertainment in the theater every night. [... read more] There is lots of beach to walk to.There are lots of off site excursions to take with very good guides.

Grand Oasis Cancun: Money Grab

I'm not sure what I expected; I was travelling alone and was told that I wouldn't have problems at such an experienced resort. I thought that I had purchased a premium vacation but it turned out that my all inclusive stay was subject to a lot of extra costs including internet, safe, and shows. The check in was brutal as well-I arrived at the hotel before noon and stood in line for well over 2 hours. I knew that I would not have a room until 3-which i was not upset about, but I didn't end up in m [... read more]y room until 5. The resort is huge so you'll need to keep you're map handy to find you're room and locate food buildings. If you're under 35 and like to party be sure to visit over the weekends-they have lots of entertainment for party people. The best I can say about this hotel is that the resteraunt food was good, the bed was comfortable, and the hotel grounds were stunning. I'd visit Mexico again in a heart beat but I won't be staying at the Grand Oasis.

Paradisus Cancun: Amazing resort

Hotel is very nice. Room is newly renovated. Most staffs are very friendly, some staffs are very passionate about their jobs while some others might need you to tip them well in order to provide services with smiles.

Ocean Riviera Paradise: Great Resort

Wide areas. Lots of entertainment. Food choices are excellent. Staff are very clean and friendly. Kids had a great time too. Bowling, game room, movie night. Wonderful place to relax and have a great time. Casino on-site, shopping, lovely music and entertainment; Theater shows were amazing, including the Lion King....

Riu Palace Costa Mujeres: Very little to complain about

Let me start by saying this was my first time in Mexico and im very glad I chose this resort. The hotel itself is gorgeous, very modern, our room was nice and spacious, it was very clean, we never felt unsafe and the food was very good. My favorite was the buffet because it had a little bit of everything. Second favorite place to eat was pepe's, the bar b q was perfect when you want a quick bite by the pool. Only bad thing I really could say is this resort is not really wheelchair accessible.  [... read more] Elevators were pretty far away from eachother, not enough ramps, and no automatic doors (from what I can remember). Other than that I really dont have anything bad to say about this resort.

Barcelo Maya Palace: Amazing Value

Great Value at that price point. 4-5 Star dining, great new rooms at the Palace and the Adult Pool was great. It was paradise every day, met lots of great people, I was single but it did not matter. It would also be a great family vacation.

Grand Oasis Cancun: Amazing resort, very slow service

The resort itself was amazing! Keep in mind that it’s huge so you might get a little lost. The food is great and the entertainment is great. The service however is soooo slow. Takes forever to check in or to find someone to help you. Over all I loved my stay and would recommend this resort to friends!

The Fives Beach Hotel and Residences Playa Del Carmen: If you're a foodie, go to The Azuls Fives!!!!

The food alone was enough of a reason to stay here- 12 restaurants and gluten-free/vegan options, topped with exceptional customer service and the most beautiful resort you could ask for! Stay here if you want an exceptional vacation!!

Tropicana Hotel: Great vacation spot

Tropicana is in a perfect location especially for gay travelers to PVR. The hotel is very clean and comfortable. Staff are extremely helpful and friendly. I've stayed here many times and have never been disipointed

Bahia Principe Explore Coba: Amazing Experience

Hotel was amazing. Hotel property was huge. Getting around you can use the trolley or walk to your destination. Grounds were well kept and beautiful. Food was amazing with great selections from seafood to meat and chicken. You can find food for even a picky eater. Entertainment could have been better. Pools were excellent with lots of room. I saw 4 pools not including kids pool. I do know that the Premium Club has their own pool. Didn’t go to beach as it was seaweed season, so stayed away  [... read more]from beach. Many fun excursions to do depending on your taste.