Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Mich  - 

Verified Purchaser

Playa Vista Azul: Amazing Resort

This hotel was amazing with excellent staff! Both my husband and I had a great stay at this resort. The food, hotel staff and the rooms were great. Cannot say enough about this resort. Best one in Cuba for us.

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KMKF  - 

Verified Purchaser

Muthu Playa Varadero: Beautiful Beaches

The resort was an adequate 3 star hotel. We were disappointed with our room, but are not picky so could not complain. I was disappointed that we were told there would be some sort of celebration for my birthday as it was during our stay, and we were not told about anything planned. The resort was small but that gave it an intimate feel, as we saw the same people each day. The food was good, but we suffered some stomach issues and so we ate the same every day to avoid sickness, however many other [... read more]

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Courteney89  - 

Verified Purchaser

Be Live Turquesa: Great Experience at Resort

Be Live Turquesa was such a welcoming atmosphere even though some of the staff hardly understood us. The resort is very well maintained and the food was very good as well. My Mom and I had gone for the Beach...and it was amazing! White sand one the beach and in the turquoise water; on the windy days it was like swimming within a wave pool. We had a blast. The staff at all the restaurants were amazing and we were given some gifts...plus the maid was wonderful and creative with her decor. We wo [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice resort

It was a good vacation in this resort but the last 3 days the weather was very windy and cold and we could not swim in the sea or even stay on the beach . the rooms need upgrading . The beds are not confortable . very old closets and mirrors .food was not bad but no tags to know what is the plate you choose . very loud music in the lobby and outside . Any way you have to enjoy the vacation

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Amazing Varadero resort!

Sanctuary at Grand Memories was a great resort. Things happen at times with your room or experience and I believe that how the staff manages those issues is really what shows what the resort is all about. There was a mix up with the room, but the staff - everyone - assisted in making things right. The manager, the butlers and the concierges made our stay wonderful.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Nice Resort!

I liked the beach and pools. The rooms and service were not that great but the food was good and the staff were friendly. I recommend this resort to anyone who wants to relax as it's a good value for the money you pay and a good relaxation after few months hard work.

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Eleanor  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great resort

Close to the beach. Amazing very welcoming people. Not many young people at the resort. The cappuccino at the resort was amazing. The service technicians were great help any problems they came right away.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: A Wonderful Experience

We just returned from a week's stay at Princesa Del Mar. It's a lovely resort, wide open, with a magnificent beach, and friendly staff. The food is very good, and the tables outside the main dining room make eating outside a pleasure. The recliners, which previously were crammed in by the pool, have been scattered on the grass among the palm trees, giving plenty of shade. I had a couple of minor complaints. One was that our room was cleaned after 3:30, which interrupts an afternoon rest. T [... read more]

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Private  - 

Verified Purchaser

Palma Real: Location Location Location.

We stayed at The Hotel Palma Real in Varadero Nov 7-14 2016. The resort is not located directly on the beach but that wasn' t a problem ,we enjoyed the 3-5 min walk . The beach is beautiful . The first 3 days were unable to get beach chairs so we had to pay to have chairs and a shelter ($10 cuc )over to another resort on the beach.(no sure if we should have paid as this was the first time anything like this happened since our travels to Cuba. So we started to get up early and mark our chair [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Excellent Stay ... not sure about 5 star

First, we enjoyed our stay very much. The beach was one of the best on the island and the room was extremely clean and comfortable. We also enjoyed a wonderful day trip to Havana (well worth it as long as your tour guide walks you around) ... but it was a long day. The pool, grounds and hotel were very well kept and clean ... and being an adults only was very calming (not sure if younger adults would like the quiet). And the entertainment was first rate ... no cheesy Michael Jackson imperson [... read more]

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Private  - 

Verified Purchaser

Palma Real: Pretty good :)

The people here were super nice and accommodating! The hotel room we stayed in was kind of outdated and dingy, but always kept clean. Can't expect too much in Cuba. I heard that not all the rooms were like that though. The hotel was gorgeous on the outside, awesome pools and a swim up bar! Super close to downtown for local shopping and also to the beach, which was gorgeous!

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Private  - 

Verified Purchaser

Hotel Blau Las Morlas Varadero Beach: Cozy little refuge

Excellent place to spend a week in an ambiance of fine entertainment great services good food nice beach close to town and golf course and all for a fair price Looking forward for our next opportunity Something really to consider returning too

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Kgbalana  - 

Verified Purchaser

Barcelo Solymar: Amazing resort

The room always gets cleaned by housekeepers. Although there were some things that need fixing such as the light fixture, toilet seat, hair dryer at the room we stayed. Other than that service is pretty good. Food is alright. But my overall experience has been fantastic and I would definitely come back and recommend it to my friends and family

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Bflojim  - 

Verified Purchaser

Muthu Playa Varadero: Middle of the road.

Beach, grounds and entertainment are excellent. Food is better then normal for Cuba standards . Rooms however are substandard . The staff are very nice and do not expect tips. If the rooms get fixed up this resort will be 4*.

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Chris  - 

Verified Purchaser

Los Delfines: Great location

I thought that this hotel has a lot of potential but was very poorly maintained. The list would be too long.....broken toilet seats, missing light fixtures, and some days the housekeepers did not even change the sheets.... Some of the outside staff just sat around all day instead of picking up the cigarette butts, old cups and glasses, etc. It would be very easy for this hotel to be special if management encouraged the staff to excell. Maybe they don't pay them much. The dining room waiters an [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort

Overall the experience was great. I really like the Royal service feature. Rooms were big and very nice and clean , all the staff were friendly and accommodating , the pool and beach was also great , very happy that we chose this resort for our trip . Thanks also to our travel agent from trip central Ash, very good service

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Robin  - 

Verified Purchaser

Palma Real: another great stay at hotel palma real

this was my 5th stay at the hotel. it is by far the best 3 star in varadero. the staff is great and always treat me like a king. a few tips daily goes a long way at this resort. the resort is clean and the grounds are kept nice. the buffet is repetitive but who goes to cuba for the food. breakfast is my favorite. there are many fine restaurants within walking distance of the resort. there are 3 clubs within 3 blocks. havana club on site if you are in to discos and calle 62 one block down for an  [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: comfortable.

The hotel Melia Marina was quite, comfortable, clean and quite. The staff were friendly and helpful. There were a couple of pools to choose from though we had to walk across a bridge to get to the beach, however not to worry there was always motorised carts taking guests to and from the necessary areas.

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Big Guy  - 

Verified Purchaser

Roc Arenas Doradas: Great Holiday

This is a great hotel, the grounds are kept clean as is the pool, dining room and our room was very clean. The rooms are basic but the a/c works great and we had lots of hot water. The food was good and much better than when we were here two years ago. The staff are friendly and always smiling. Milady and her partner at the beach bar are super friendly. Giorgio and Rudy at the lobby bar were awesome. Daisy at the pool bar was also very friendly. The evening shows were good, the Rock and roll sho [... read more]

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Christine  - 

Verified Purchaser

Muthu Playa Varadero: Typical Cuban Resort with pros & cons

This resort is probably more like a 3 star. The staff were always friendly and helpful. Our dated room with a very uncomfortable bed was kept spotless by our wonderful maid Teresa. The beaches beautiful. The grounds well kept. The food horrible, always cold even if you got to the buffet right as it opened. Even the "specialty restaurant" food was terrible. I have been to Cuba several times so I know the food isn't always the best but this was beyond bad.

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