We spent one week in this paradise.
Grounds were lovely and manicured, someone was maintaining the grounds daily. The outdoor beach/pool area was constantly being cleaned by staff.
Hotel room was clean, beds were comfortable, good sized rooms.
Food at both the buffet and restaurants was top notch. We especially enjoyed the Asian restaurant.
Beach craft (kayaks, paddle boards) were in good shape and felt safe.
We also took advantage of the bikes. I would suggest that they buy a wrench so [... read more]that they can adjust seat heights on bikes, but other than that, it was a fun, free excursion.
Staff could not be more friendly, helpful, pleasant.
And the weather was everything we had hoped for...constant sunshine, about 25 degrees consistently during the day.
The day entertainment group was fun but not overbearing.
I appreciated the fact that even though this is a family oriented hotel, there were 2 adult pools, one very quiet and one that was more lively.
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FamilyOf4 -
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Dreams Riviera Cancun Resort and Spa: Not as great as Expected
Overall the food was good and plentiful. Some of the higher end items from 18 months ago were no longer offered—tomahawk steak and Greygoose as examples. The pool areas are small overall and the infinity pool was partiallly blocked off for renovations which included the swim up bar, one of the restaurants and a set of washrooms that made it very inconvenient. The rooms have an open concept washroom which is not ideal when sharing with older children. Zero privacy. Also beds were doubles and[... read more] not queens which makes sleeping a challenge. The grounds were well kept but it is a smaller resort so in general too confining for us. Overall the staff was great so no complaints there. A lot of better resorts to go to for the money. Will definitely not be back.
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Dave -
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Dreams Huatulco: Dreams Huatulco Review
This will be my first time reviewing a vacation and I hope to give my honest impression of my trip. We were travelling in a group of 4 adults and had initially intended on staying at Secrets Huatulco. As I had booked the trip less than 2 weeks out I found that the Secrets was not available but Dreams was and opted for that resort. The resort was located approximately 20 minutes from the airport and the process from landing to arriving at the resort took 1 hour. I will say that this was our 4th t[... read more]rip to Mexico within the last year so comparing it to other resorts was still fresh in my mind.
HOTEL
Well maintained and very clean with workers constantly working to ensure things were kept that way. The grounds were manicured nicely and the layout of the resort was easy to navigate. There were 2 infinity pools( 1 adult, 1 family) overlooking the beach and bay of which the view was beautiful. There were also 3 other pools located throughout the resort.
ROOMS
Clean and spacious with no issues to speak about. Our bathroom had a large stand up shower with rainfall showerhead. I found the bed very comfortable and the bar and room was replenished daily. Of note make sure that the balcony sliding door is fully closed or the AC will shut off.
FOOD
I found the food to be OK to good depending on which meal I was eating.
Breakfast was standard fare ,omelet's ,eggs various meats and the such which I had no problems. We typically ate lunch at the Seaside buffet which overlooked the beach and Bay. The food was fresh and tasty typically with various seafood, chicken, meats, salads ,soups etc. Dinner options were rotating a la carte restaurants being open on different nights as well as the nightly buffet. You could find which restaurants were available that day by reading the TV screens located throughout the resorts at various points. I ate at the Italian restaurant twice and found that to be a pleasing experience with excellent food. The dinner buffet I found to be OK with nothing fancy but more than enough to enjoy. I would say that overall the food experience was good but not exceptional.
SERVICE
This stood out at this resort. Having stayed previously at 3 other 4.5 to 5 star resorts in Mexico this year, the pool and beach service exceeded the other experiences. Whether sitting on the beach or by the pool servers worked tirelessly to ensure you always had what you required. It seemed that at least every 15 minutes someone was there asking what you needed no matter where you were located. Every server was excellent but forgive me as I cant recollect everyone's name. Erik, Miguel, Iselda (I think) were a few who made this experience memorable.
The beach was beautiful with warm and reasonably calm waters excellent for swimming and enjoying paddleboards, kayaks ,etc. which were free of charge. I also enjoyed being able to walk to excellent nearby restaurants to eat and watch football. Trip to town was 43 pesos in cab and I enjoyed being able to walk around and eat
,drink and listen to music in a safe smaller town setting. Having been to Cozumel. Puerto Vallarta, Cancun and the Mayan I think for me this is one of the nicest areas in Mexico and will definitely be back. I would highly recommend Dreams ( and especially Huatulco) to anyone thinking of travelling to Mexico.
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Private -
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Dreams Huatulco: A friendly vacation spot
Resort was very clean and the staff were friendly and very accommodating. This was my first stay and would love to go back again soon.
Enjoyed every minute of our trip. Easy commute to locations outside the resort.
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Dmerice57 -
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Dreams Playa Mujeres Golf and Spa: Beautiful Resort
This resort is very family friendly, great place for young children. Our check in was very smooth and we were greeted by Rueben.
There are several pools so great choice. Please note we vacationed during low season so it was not crowded, lots of towels and chairs to be had. The staff were very friendly and helpful. The restaurants that we enjoyed were the Mediterranean, Japanese and Italian (at Secrets Adults Only) great food. Room service was okay, our last day we ordered breakfast but unfortan[... read more]etly not the greatest, best to stick with fruit, pancakes, yogurt etc. The World Cafe was great for breakfast and dinner and the service was good...Manual was excellent.
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Private -
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Dreams Riviera Cancun Resort and Spa: Beautiful Resort, but area is dangerous
This resort is quite beautiful and immaculate. Pros: staff, service, cleanliness, pools, family friendly with great activities.
Large sandy beach. Cons: food quality was sometimes poor, remote location, weddings and loud nightly music. Jellyfish stings when ocean is rough. Rise in violent crime throughout Cancun and Riviera.
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Private -
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Dreams La Romana: Great food and amazing resort
Very nice resort, great food - the buffet is better than the restaurants, highly advise to upgrade to the preferenced club - better beach chairs and less crowded beacg, good gym with all the basic equipment.
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Private -
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Wyndham Alltra Punta Cana: Wonderful resort
Spent a week at the dreams resort. Beautiful grounds at this resort. Wonderful staff. Rooms are nice but very average and showing their age. Food was top notch. Drinks were always amazing. As usual you need to ask them to back off on the alcohol. The evening entertainment was well done but the shows didn't start till 930 and felt this was late.
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Private -
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Wyndham Alltra Punta Cana: Good and bad
Good: Food was amazing! Resort grounds were beautiful! Pool was nice for the most part. Staff very friendly. The shows were great! The spa was nice but not the best I’ve had for the money.
Bad: Front desk staff - Had problems with getting side-by-side rooms with a friend I was travelling with. When we booked, we specifically requested this for safety purposes. Took 2 hours to get my room after arriving at hotel. My room was adjacent to another room separated by a door that was not sealed in a[... read more]ny way so I could hear a pin drop in the next room. Didn’t get any sleep last 3 nights because of rowdy neighbours. Called front desk multiple times and they were difficult to communicate with. They wouldn’t switch rooms for me or compensate me for the horrible experience. Also found the show start times to be late. 9:30pm.
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JaseAlv -
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JW Marriott Costa Elena Resort and Spa: Nice resort but too remote
Very modern resort, some buildings require a lot of walking uphill to get to your room, I had to change rooms one time because after 3 days it's extremely exhausting. The food is good but no Costa Rican food except a couple things here and there in the buffet... the ocean is what you would expect in Costa Rica but that's not why people go to Costa Rica. Overall it was a nice resort but way too far to get away for a day. Another thing is the bathtubs are on the balcony and there isn't even anothe[... read more]r tub in the room.
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Private -
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Wyndham Alltra Punta Cana: dreams punta cana
the grounds of this resort are excellent. Food was great along with the service. Room are in great need of updating, the only down side. Pool bar was excellent along with the girls serving around the pool. Easy to get your drinks
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Steph12345 -
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Dreams Sands Cancun Resort and Spa: Awesome Resort!
This hotel was amazing! The food was awesome, the beach was beautiful, the rooms were very clean and the staff were so nice and friendly. I also visited the spa which was incredible. I was so sad to leave!
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Carmg -
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Hyatt Vivid Punta Cana: Great resort at dreams palm beach
The hotels were great but the beach was gross because of the seaweed but we survive anyway and had a greAtweek anywAy The food was amazing we ate a la carte every night .we like the Asian restaurant the best but the others were ok too
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RoxannaC -
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JW Marriott Costa Elena Resort and Spa: Not a 5 Star Resort
I would probably give it 4 stars. Mostly based on the food. It was such a disappointment. I mean, how can you screw up hashbrowns? But they re-fried them so many times to try and not waste it that they ended up with a hard and cardboard tasting product. The variety of the buffet was not great either. The restaurants were ok, with the habachi table in the Japanese restaurant and the Italian restaurant being the best options. I would have reserved the hibachi table twice if I knew the other[... read more] options weren't that great.
Although the hotel said they were 3 years old, the rooms seemed outdated.
The housecleaning service was inconsistent. They forgot to give us back towels the one time we asked them to be changed, the turn down service was anytime between 7-930 pm, and the floors weren't cleaned each day, which was obvious since the floors were tiled.
I still had a good time in Costa Rica, the warmth and the surroundings were beautiful! However, if you're looking for clear blue waters and white sand, this place is not for you. The sand was nice enough for me and although the water was not clear, it was still a nice temperature to swim in.
I did not use the hotel's recommended excursion company, but used Alex on the Beach instead. They were cheaper and their service was much better. On the two excursions we did with them, there were only 4 of us on the tour, so it was practically a private tour! This was awesome on our Nicaragua tour, especially getting through the many many passport checks when we went through the border. We got through in less than 15 mins. While others who were on the busier tours, had to wait much longer, since they had to wait for all 30-40 passengers to go through the same checks over and over again.
I would definitely visit Costa Rica again, but would not come to this resort again.
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Private -
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Dreams Playa Mujeres Golf and Spa: Wonderful family holiday!
Our travel agent was spot on in recommending this resort for our family vacation! We had a wonderful time at this beautiful resort!. The staff were all very friendly and eager to please. The food was delicious and plentiful. Eduardo, Carlos, David, and Jennifer were all very helpful and made our family vacation most enjoyable. We wouldn't hesitate to stay here again, but may plan future trips to avoid the "rainy season", as a sailing/snorkeling excursion to the island had to be cancelled d[... read more]ue to weather, and to no fault of the resort.
The only negative aspects of our trip were that despite 5 attempts to contact the person responsible to assist us in using our trip central cash cards, no one was available, and we were not able to take advantage of these cards. We also attempted to purchase one of the luxurious bath robes...they were happy to take our money, but after going back and forth for about 12 hours, they finally told us they had no robes for purchase, and paid us back......in $1 bills.
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Private -
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JW Marriott Costa Elena Resort and Spa: Awesome resort
The entire resort is surrounded by a tropical jungle. It is perfectly laid out on the side of the mountain.
Restaurants and food were top notch. Resort itself was only 3- 4 years’ old. Rooms were very modern and clean. Very little walking required in resort.
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Doug2017 -
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Fiesta Americana Riviera Nayarit: Dreams Puerto Vallarta
The hotel was very clean and very accomadating. The staff was excellent especially Circio,and Angel,Paco,Marcos and Emmanuel at front desk and Iseral was also very helpful. The pool was very clean and not crowded and the wait staff was very attentive. The evening shows were very good and the Italian Restaurant was amazing.
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Adam Forbeck -
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Dreams Dominicus La Romana: Dreams Dominicus La Romana
Had an excellent time visiting dreams dominicus. Grounds were well kept. Friendly staff and great food. Rarely ate at the buffet. However room service and the restaurants were fantastic. Beach was gorgeous and the room was very clean! Housekeeping staff was in daily to do a full cleaning of the room. We purchased the upgraded room to the master suite swim up tropical view. Although the “tropical view†portion was highly misleading. As we were staring at the main pool area and coffee shop. Se[... read more]veral palm trees to each side is hardly a “tropical viewâ€. I believe “courtyard view†would be a more accurate description for this rooms view. Still happy with the room but it was disappointing from what was expected or explained about the suite itself. I am not sure that I would have been as satisfied without the upgraded room as we used a courtesy room prior to departing and the features to the room were very dismal. A painful shower head in the general rooms was awful. The pressure was so strong we had to turn the water barely on and it was still painful. Would only recommend this resort, if you are seeking a suite. The bathroom in our suite had 2 rain shower heads and it was spacious and elegant. I would recommend editing the explanation of the view on this room as it is very misleading to consumers. However, I would recommend this to friends or family but warn them about the regular rooms as the upgrade is well worth the price. Included with the upgraded suite was the preferred club. I would highly recommend anyone to upgrade to the preferred club as the liquor selection is magnificent for Dominican and the private beach area is breath taking. Overall I would rate this vacation a 5/5 in relation to the resort. Although I was happy with the end result the description of the room may cause Trip Central or Dreams Dominicus some flack in the future for misleading/false advertising.
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Private -
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Dreams Aventuras Riviera Maya: Dreams Puerto Aventuras-Pleasantly surprised.
After reading many negative reviews about this resort, I had pretty low expectations and I was a little nervous of our upcoming stay. After staying there for a week, I must say that there are many truths to some of the reviews but the trip is also what you make out of it and how high your expectations.
We got an excellent deal on resort and you get what you pay for and that's exactly what we got. On arrival, I was surprised at how small the lobby was, it was also very hot and humid but we we[... read more]re promptly greeted by staff and given a glass of champagne. Check in was quick and our rooms were ready as soon as we arrived.
The room was small and dated and was hot on arrival. The AC was set to 15degrees but the room was still showing 22degrees. We immediately when down to the lobby to have someone fix the AC and someone was in our room within 20 minutes to fix the AC. We never had any issues with the AC for the rest of the stay. Like I said, the room was small, very dark and very dated. The lamp in the room was filthy and the night stand and main table in the room was fairly sticky. The bathroom mirror was corroded and the sink fixtures and tray with toiletries was dirty. The room is very dark and only has a lamp to light the entire bedroom area. We had no issues with clogged toilets and the shower pressure was really good and the tub drained fine.
We had no issues with having our fridge stocked up daily and was always able to get lots of new towels from hotel staff.
The restaurants were not all open due to it being low season. We managed to eat at all of the restaurants with the exception of the Sea Side Grill. All of the restaurants were petty good, food came out hot. The buffet was a little disappointing. There weren't very many choices and it seemed like the same food from the previous day was being served the next. There is always a lot of Mexican style food being served and not enough "American" food. There was also a lack of seafood at this resort, unless you ordered a tiny piece of mahi mahi or salmon from the a la carte restaurants, there was no fresh fish or shrimp. There was no shrimp for the entire week of our stay. We were also surprised that there was no top shelf liquor here. We stayed at a sister resort and had no trouble getting top shelf alcohol like Grey Goose or even Don Julio tequila.
The Barefoot grill had amazing pizzas and we ate this every single day, multiple times a day. The grill would also put out a small buffet in the late afternoon which was very nice as well.
The outdoor buffets were our favorite and really enjoyed the food here, there was an abundance of meat choices as well as vegetarian choices.
The staff at this hotel were amazing! Every single person we interacted with went above and beyond and made the effort to get to know us and what we liked.
The entertainment staff was exceptional. They truly made our stay and without them, we probably wouldn't have enjoyed. We always looked forward to Giovanni and his energy and his whole team. There was a lot of activities to do and shows in the evening although they did end pretty early. The sports bar was also a nice place to go to in the evening, another pool table would have been nice as well as a dart board.
The pool is small and gets quick murky near the end of the day but the staff was working hard throughout he day fishing out leaves and debris as well as fixing broken tiles in the pool. The beach is also small but it was nice to be able to snorkel here. We had no trouble with beach chairs but it was low season.
Overall, our stay was better than expected and we enjoyed ourselves.
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Carter -
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JW Marriott Costa Elena Resort and Spa: Awesome resort
This resort is the best one that we have been to on our forth trip to Costa Rica, the service, food and hospitality was excellent during our stay. Except for the last night we had dinner at the Buffett restaurant, the cook behind the seafood grill was very rude and miserable. Maybe he was having a bad day but he should have left at home. The only thing was that the Air conditioning was not able to shut off when we pressed off, it would automatically turn on after a few minutes, they did try t[... read more]o fix this problem three times but I guess this one was an auto mode no matter what setting you entered. Over all we had a great time and the grounds are beautiful. The location of the hotel is surrounded by rainforest and we got to see three out of four kinds of monkeys.
Thanks Dreams for a great week, we are planning to return in the near future.