Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

review headshot

Private  - 

Verified Purchaser

Riu Palace Costa Rica: Very nice resort

Grounds,restaurants, pools ,staff were all great. Love the bartenders at the swim up bar and pool areas. The entertainment was amazing around the pools and at night. Beautiful country would recommend frank the tank services great service

Location
Value
Food
Beach
Rooms
Service
review headshot

Dass  - 

Verified Purchaser

Riu Reggae: Amazing resort!!

It was our first time in Jamaica and this resort was clean and well maintained. The staff were courteous and the food was fantastic. The beach is ok. Overall we had a fantastic stay and are looking to bring our kids with us next time

Location
Value
Food
Beach
Rooms
Service
review headshot

Casey  - 

Verified Purchaser

Riu Republica: Great holiday

The Republica exceeded our expectations. Food was good , alcohol was decent if you asked for the better stuff they gave it to you. The staff very good. Resort super clean the rooms a little dated but clean and comfortable. Anything you asked for they delivered. Beach was great and never an issue to get chairs. Fun place too!

Location
Value
Food
Beach
Rooms
Service
review headshot

Leftpaw1964  - 

Verified Purchaser

Riu Emerald Bay: Amazing Resort

Rooms, food & service was fantastic. Maids were amazing & waiter’s. Great bartender’s. The only downfall is that the entertainment needs to be improved. They need at least a Michael Jackson impersonator. They also need the head of entertainment to speak better English. P.S I’ll never book with Trip Central as my agent told me & emailed me a visitax form that cost me for 2 $58.71 US dollars. I then find out I didn’t have to purchase it. Not for Mazatlan, Mexico. Trip Central said it was my fault. [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Susie  - 

Verified Purchaser

Riu Playa Blanca: Excellent Vacation- Riu Playa Blanca Panama

My husband and I visited Riu Playa Blanca at the end of January and loved it! It was HOT!! We were extremely happy with the hotel. It was clean, staff always working maintaining the grounds, food was great and many drink options. It’s nice to have a bar that’s open 24 hours with snacks. The staff were extremely nice and very attentive. The beach was great! Dark sand and warm water. Make sure to wear sandals to walk to the beach or you’ll burn your feet! We had great weather and a  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Jamaica: Beautiful resort

Beautiful rooms. All areas incredibly clean. Staff cleaning everywhere all the time. Fantastic food, buffet all a la cartes, snack bar. All staff cheerful, helpful, anticipated needs. Lovely beach. Plenty of seating at beach and pools.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Playa Blanca: Clean but hot!

Hotel was clean. Staff was very nice and accommodating. Pool area was a great time with knowledgeable bartenders and lunch buffet served poolside daily. Beach was clean and raked every night but the sand was super hot! Wears shoes! The food was amazing! My only compliments were they did not restock the fridge unless you called and requested it, there were not any off resort activities available and it was a whole lot hotter than I was expecting with the only a/c in the entire resort being in yo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

The traveler  - 

Verified Purchaser

Riu Montego Bay: Great resort

3rd time there food was good entertainment was great all day and night. Great customer service from the front desk to the server's at the buffet Rhianna and Samantha thank you very much and to the cleaners. The pools were awesome 5 to choose from the beach is great the water not so much lots of seaweed my only complaint is the vendors trying to sell you illegal stuff all the time it makes you not want to go to the beach. Other than that great time.

Location
Value
Food
Beach
Rooms
Service
review headshot

Kento  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Awesome service!

From the get go top notch service at breakfast,lunch or dinner. Wait staff was phenomenal. Facility was impeccably clean and our room had a spectacular view. Highly recommend! Food at buffet and a la carte was very good to excellent. We will use the Riu brand again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Yucatan: Can't go wrong

The grounds are well keot and everything is within close proximity. The rooms are spacious and clean. The pools and beach are great and the service is good. I have been at this resort 4 times now and I keep going back because it is a great place!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Negril: Great place

The Riu Negril is what I would consider on the smaller side which I prefer. The staff are amazing from the bartenders, the wait staff, the cleaners and maintenance crew. Awesome people and always ready to help. The resort could use some updates but has everything you needed. There are 3 restaurants requiring reservations Luigis, Steakhouse and the gourmet restaurant and all others are first come first serve. Never had to line up. The main buffet - Green Island for breakfast and dinner was good [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Tequila: loved the tequila hotel!

We have stayed here 5 times and thoroughly enjoy all the trees and bushes and spaciousness of the grounds. I do think there is too much food waste though. For instance the steak house- the portion I got was enormous and I could only eat 1/3 as it was way too much meat. I would suggest to advertise 2 sizes- small and large.Also there is no. need to have the buns as an appetizer when we have another appetizer. Also place more signage reminding people to not waste and not to take more than the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Santa Fe: Oceanview room was fantastic!!

Our oceanview room was overlooking the infinity pool, with a view across the bay of the rock formations that included the Arch. We were able to watch cruise ships come and go. The grounds of the Riu Santa Fe are well kept, with gardeners out each day. We used the infinity pool daily in which the water was clear and well maintained. Hotel staff was constantly cleaning all areas of the resort and our room was well cleaned daily. The fridge and coffee supplies were well stocked. The activity gr [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Wings  - 

Verified Purchaser

Riu Playa Blanca: Excellent

The Riu Playa Blanca is a beautiful hotel, the staff are very helpful, friendly and keep the whole hotel up to standards expected. The grounds are well manicured and the restaurants are all excellent. If anything is spilled throughout the resort the staff are right there to clean it up, the floors are spotless. The bar pool buffets were a great touch too.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Guanacaste: Gorgeous and lush grounds

The grounds are unbelievable - lush and full of life. From birds to iguanas to monkeys - you’ll see it all. The food is great considering it’s all buffet. Checkin was exhausting - hotel staff did not guide us to our room and when we finally found our room, the sheets were not to our standards. They were washed but had some stains on them. Housekeeping stepped it up for the remainder of our stay (thank goodness!) All in all, we would recommend based on the price and the overall experience. [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Cliffie  - 

Verified Purchaser

Riu Tequila: Riu Tequila : Perfect for me .....

The best asset this resort has is the STAFF. No matter what area you are in, front desk, buffet, bar, room service, pool and beach areas and yes even ground keepers They all seem to really care, they help you in feeling comfortable, relaxed, secure and happy. The location is excellent, heavily secured gated community in the heart of Playacar. Easy access to gorgeous beach and 200 pesos taxi ride gets you to 5th Avenue. Actually you can walk to 5th Avenue if you desire. I have No complaints Food  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Linda  - 

Verified Purchaser

Riu Palace Peninsula: Amazing resort

Resort was beautiful, the grounds are nice and clean, beach if very nice and close, food and drinks very good, Hotel staff was very nice, location was great. All in all it was one of the best resort we have been to.

Location
Value
Food
Beach
Rooms
Service
review headshot

Fishing with Rick  - 

Verified Purchaser

Riu Negril: great vacation all things considered

This was our 1st time returning to a resort and our 1st time doing two weeks which speaks volumes for this resort. We took our own shuttle from the airport to the resort due to our visit last year and we arrived a couple hours ahead of the provided shuttle. Our room was an ocean view on the bottom floor because we have a hard time doing stairs but if you don't mind stairs then do the ocean view from above. We didn't complain about the toilet that needed a handle jingle to stop it from filling or [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

GmaBell  - 

Verified Purchaser

Riu Playa Blanca: Absolutely Fantastic Resort

The rooms were great. The staff were always cleaning floors etc. Lobby, halls and pool area. Very clean and well kept. The staff were very friendly and attentive. Food was very good. After the 1st day I said I'm coming back next year! Weather was brilliant! Thanks for an awesome week!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Flamingos: Overall Really Happy with Resort

Gonna keep this short and sweet cause I know I hate reading those long winded reviews. THE GOOD The grounds were well kept and clean. The food was probably the best at any resort i've been too so far. Lots to choose from. The pools (one smaller, quieter one and one bigger with swim up bar and music) were nice and no problems finding chairs at 9:00/9:30am, if you didn't go down super early. The beach was good, also a lot of chairs if you didn't go down early. The room was good. I like [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page