Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(963 Reviews)

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Kay man  - 

Verified Purchaser

Secrets The Vine Cancun: Amazing resort 5 star service.

I was impressed with the level of service we received at the resort. Everything was sparkling clean. Hotel staff were friendly. We stayed in the penthouse. I would recommend it. The view is just breath taking. Planing my next trip back.

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DD49  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Overall good but some annoying items

We enjoyed our trip to Secrets Capri however there was a few things we were not happy about. The food overall was good especially the Italian. The buffet for dinner was not. For four nights the buffet was set up outside around the pool. If you wanted a table for two you must buy a bottle of wine. Cheapest bottle- $65US. -otherwise you sat at a table for 10. How romantic is that !!. Overall the service was good and the staff very friendly.

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Fivepinner  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Great resort

The resort is smaller with only 296 rooms, but this allows you to mingle with the other guests more effectively than a larger resort. Food was good, but they truly need to work on pool repairs. Many missing tiles and the cleaning schedule needs to be more aggressive.

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Suzy67  - 

Verified Purchaser

Secrets Royal Beach: FANTASTIC RESORT!!!

This was our first time to an all inclusive adult resort and it was worth it! The grounds were well keft and beautiful. The alacarte restaurants were amazing and no reservations needed. The staff here were kind, helpful and very friendly. This was a smaller resort so you never waited to long for drinks. Great experience!!!

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Where2next  - 

Verified Purchaser

Marquis Los Cabos: “Marquis Los Cabos does everything right!”

We' were guests for a week at the Marquis Los Cabos. This was undeniably one of the best all inclusive resorts we've experienced. The grounds, rooms and restaurants are tastefully designed, up to date and are kept spotless. The resort's GREATEST asset however, is its Staff. Everyone we encountered showed a genuine desire to help…and our time at the Marquis was made truly special because of the pride taken in their work. We hope to return in the not too distant future.

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Joao  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: 200 characters, that's it?

I was prepared to write a detailed review, but given I'm limited to 200 characters, there just isn't enough space to express anything helpful, really. Just lots of EXCELLENT RESORT! and BEST VACATION.

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Tcp85  - 

Verified Purchaser

Secrets The Vine Cancun: Fabulous resort!!

This is a luxury hotel, 5++! Second time staying and they made us feel so welcome!! Upgraded us without asking. We celebrated our 3 year wedding anniversary and they all knew about it! Special accommodations were made for us! The lovely Yvette from Trip Central was fantastic in making our reservations and putting extra thought into our stay. I would definitely stay here again and most definitely book through Trip Central!

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Michel 2014  - 

Verified Purchaser

Secrets Wild Orchid: Great resort

Beautifully maintained resort overlooking the ocean in a secluded area service constantly accompanied with a smile Food is excellent and the choices are unending. Since our arrival we were expected by a representative and a private car took us to the resort Cold water is always available on the beach as well as fresh towels and a cart serving jerk chicken appeared on the beach at noon We had an ocean view suite on the 4 th floor which was spotless and serviced twice daily

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Worldtraveller  - 

Verified Purchaser

Secrets The Vine Cancun: Its like Heaven!!

We went to Secrets the Vine the first week of July. I would say this resort amazed me in so many ways from the moment we checked in - we arrived at 10am and we are already set that we will be waiting till 3pm to get our room since that is the checked in time. The front desk did an amazing job in assisting us. We requested a preferred club upgrade but instead he offerred us a better deal better upgraded room for the same price that we are willing to pay and we got our room right away. Everything  [... read more]

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KTJ7  - 

Verified Purchaser

Secrets Wild Orchid: Beautiful Holiday

The resort was immaculate. Service was warm and friendly. Staff were exceedingly helpful. Facilities were great. Food was consistently excellent. Entertainment was fun and very talented. Love the piano bar!

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Duncybear  - 

Verified Purchaser

Secrets St James: Top Notch

Overall not a bad thing to say. The resort is labeled a 4.5 star i would love to know what criteria makes a resort a 5 because there wasn't anything bad to say about this place. Rooms, food, beach, pools staff all amazing. I don't think there was a blade of grass out of place. *****

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Lauren1221  - 

Verified Purchaser

Secrets The Vine Cancun: Beautiful Resort!

Modern resort with beautiful suites and lots of areas to kick back and relax and find privacy. I never felt lost as there was always staff to help out with anything I may have needed. Room service food was sub-par but the restaurants were delicious. I also loved the coffee bar for mid-day snacks and caffeine pick-me-ups! I would definitely return to Secrets the Vine Cancun.

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Damarie  - 

Verified Purchaser

Secrets Huatulco: Paradise....! Exactly what we were looking for!

Absolutely breathtaking views - tranquil, modern, blissful - outstanding location, people, & property. Experience the Pacific 'gold-coast!' Enjoy the Pacific breeze & a cool drink under your palapa, the lulling sound of the waves from your oceanfront balcony, a romantic stroll along a remote beach, taking in the warmth & charm of nearby villages, and discovering the Oaxacan people & notable culinary specialties. Hidden gem property and location... So happy we veered from the familiar Mayan Rivie [... read more]

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Amyt  - 

Verified Purchaser

Secrets St James: Beautiful resort!

Everything at secrets St James was amazing! The food was exceptional and service was better than I have experienced at other resorts. All the employees go out of their way to make us feel welcomed and comfortable. A big thanks to Marvin the bartender, he was so nice and friendly and every night made me a special desert drink which was so tasty!! The grounds were kept beautiful and people there worked very hard. I can't wait to go back! Thank you for making this a fantastic vacation!!

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Jorge99  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Fantastic Resort!

Exceptional service, friendly staff and fantastic food. We have stayed at 4-5 star resorts all over the Caribbean and most offer similar quality. However, the quality of the staff and service at Secrets Capri sets this resort apart from the rest. You are pampered from check-in to check-out and they truly make you feel like you are part of their family.

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B and B  - 

Verified Purchaser

Secrets The Vine Cancun: Spectacular Vacation

This was our second time staying at secrets the vine. Food very good especially Olio which was our favorite restaurant. Staff very friendly, rooms were large with great views, white sand beach. Will definitely return

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Aprilm30  - 

Verified Purchaser

Secrets St James: Incredible Resort!

This resort was gorgeous! The beaches were beautiful, pools were lovely, numerous and clean. The service is exceptional - everyone is very friendly and always ready to help. Regarding the food, something that we didn't realize until half way through our stay, is that dinners are a la carte every single night. We were used to resorts where you are given a limited number of a la carte meals. The rooms were so beautiful and modern. I honestly enjoyed every single aspect of this trip. You won't be d [... read more]

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Gillian  - 

Verified Purchaser

Secrets St James: Lovely resort!

The grounds were lovely. The room was well designed but slightly worn. All the services and staff were most pleasant except that the room was never made up before four pm if at all and the turn down service was usually after our bedtime. The entertainment might have been good but we found it started to late for us to care. The beach was great for swimming and the food was good. Overall we had a great retreat and rest.

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MerWill23  - 

Verified Purchaser

Secrets St James: A+++ Resort

My husband and I fell in love with this resort as soon as we got there. We were welcomed with smiles, hot towels, and a cold refreshing drink! This is truly a 5 star resort from the exceptional services , delicious food, premium drinks, beautiful grounds and the most amazing king size bed. It was like sleeping on a cloud!! We highly recommend this resort!! We will be going back!!

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Cleopatra  - 

Verified Purchaser

Secrets St James: Beautiful

Great Resort. Beautiful beach.Amazing food. Loved the fact that you didn't need to make a reservation at the restaraunts. Entertainment was so fun especially rhe Silent Disco. Staff was very pleasant. Had to call front desk twice to fill fridge. Overall amazing resort. Had a great time. Love Jamaica.

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