Melia Cayo Santa Maria: Home away from home

Beautiful friendly staff, like family, always make you feel welcome. Grounds are kept so nice. They do the best with what food they are lacking. Feel sad when leaving my Cuban family.. Beautiful beach, great staff.

Paradisus Rio De Oro: Amazing resort❤️

I absolutely love this hotel, and the service, the whole stuff of the hotel absolutely amazing! Very relaxing, but then again, there’s so much fun with entertainment crew the DJ they’re all trying to make the holiday as fun as possible…the SPA facility is absolutely paradise, the whole crew, very friendly and welcoming!

Melia Cayo Coco: Melia Cayo Coco

Positive: have been several times so familiar with resort; staff very friendly; very close to the airport; is a small adult only resort; could always find lounge chairs by pool and beach; beach and water are absolutely beautiful. Negatives: getting very dated and tired; room towels greyish and worn; food was not good which I guess is understandable given food chain disruption: often no white wine or sparkling: limited tropical drinks; water pressure is very very poor for baths and toilet

Paradisus Princesa Del Mar: Nice Resort - but….

Grounds have huge potential. It was being worked on as we were there but when we arrived, grass was long and sea weed that was piled in small mounds on the beach needed to be scooped up and sand groomed. Sand flies were horrible ! Locals were great! Marlon at the beach bar put a smile on all our faces every day! Hold that Makbeth Brandy for next time! Lol Daniel at Lobby Reception is a class act. Always helpful. Sunwing Rep (name escapes me) Blonde Hair with glasses…. She accommo [... read more]dated us while large supply water pipe was being repaired. Thank you! Entertainment very good! food at the buffet was just fine and Restaurants were very nice especially Japanese. Pool was clean and inviting while ocean was warm and clean. Rock Bar bartender asked for $2 for 2 espressos - All Inclusive BTW… picked the wrong person to ask. ☕️. 😵‍💫 Otherwise, all other bartenders were excellent. Room in Building 6 (yellow stucco) was fine and always clean. Gifts were appreciated by all. Next time I’ll have more for gardeners. Great work ethic in 28 degree weather. 🌞

Sol Palmeras: My Home away from Home

This trip was the 16th time I have stayed at this resort and each time I return it’s like coming home. The customer service is fantastic. Many of the staff have become long time friends. The resort grounds are always clean

Sol Palmeras: My Home away from Home

This trip was the 16th time I have stayed at this resort and each time I return it’s like coming home. The customer service is fantastic. Many of the staff have become long time friends. The resort grounds are always clean

Paradisus Rio De Oro: Great hotel & vacation resort

Paradisus Rio D'Oro in Holguin is a great hotel. Grounds are clean, tropical and safe, with a lovely beach. The staff are excellent, service always good. No bugs, beggars or hawkers. This area is very safe. The pools are lovely, clean and relaxing. We stayed in Royal Service and the upgrade was nice- private pool, beach, restaurants. Butler service and special perks were nice- but it is an expensive upgrade. Food was always available but shortages do occur ( we were never hungry!). Bacon & egg [... read more]s for breakfast, burgers & pizza for lunch, buffet always had grilled fish and a pasta bar. Bars were well stocked and service was always prompt. Note- We are not "foodies" but several guests were disappointed in the lack of variety of food available- the shortages are a concern in Cuba.

Melia Cayo Coco: Nice, small resort

This resort is small and easy to navigate. Rooms are close to ocean dining and pool. Rooms are old but adequate. Water supply is the biggest issue. Many people were complaining. Food was okay we did not go hungry, but you can see the shortages. Entertainment starts too late. The shows don't start until 930. We never made it to any. We have been here before it has its pluses but I don't know if we will return.

Tryp Cayo Coco: Great Resort

Great location, friendly staff, food selection was excellent considering what Cuba is undergoing. Rooms were cleaned and serviced everyday. Beach was phenomenal- early in season so crowds were at a minimum. Would go back in a heart beat!

Paradisus Rio De Oro: Very nice

This was our first time to this resort, we typically go to another resort near by. We met Amelia and she went above and beyond to give us an exceptional experience. Rooms and food very good, the chef in the buffet at the meat/fish station was very good - LOVED the hamburgers he made. The downfall to the resort would be the beach - it is a little small and has limited area that people enter the water at. Majority of the days was rough and therefore we did not have that beautiful clear blue wat [... read more]er that we typically have at the other resort. It is very nice if you would like a quiet resort to go to.

Melia Cayo Coco: Frequent Traveler

Great resort, clean, very comfortable, lovely staff, spacious rooms, comfortable beds, no complaints in this area. lovely quiet beach, plenty of chairs. Plenty of food, however, in the buffet area, if food is to be kept hot for serving, it is not.. vegetables are cold, . resort need to pay attention to making sure the food in the self serving holders are kept up to a much warmer temperature. squash or mashed potatoes are not good cold. ( just an example). If you have I-phone, connectio [... read more]n is not easy for wifi .. sometimes you receive CTV news on TV in the evening or morning. . I had only for 2 days. however CNN is available, but as a Canadian, I prefer CTV news. Entertainment should be geared to the age group at the resort. as a senior, not interested in hard rock. this is Cuba, prefer to enjoy the Latino music.

Paradisus Rio De Oro: Best Resort

Can't complain about anything. Everything was perfect 🥰. My room had a really bad smell however they switched my room as soon as a room was available. Food was excellent and the service was excellent.

Melia Cayo Santa Maria: Amazing people

Fantastic vacation. Beach , pool, service - really nice resort. The activities and service were great. Big thanks to Jorge and Albert for making our stay very enjoyable with great activities. But everybody at the resort was going extra mile to make our stay comfortable. If anything could be better I will say more veggies and better selection of veggies will be welcome (I am mostly vegetarian).

Melia Cayo Santa Maria: Excellent resort

We did a lot of walking on the beach, swimming in the pools, dancing during the classes and in the evening. The food was very good and the staffs were friendly and helpful. We will go back there for sure and stay a bit longer than 7 days.

Melia Internacional: Great time

Very nice resort All day Cafe with great coffee. Beach was wonderful and loved the jeep safari My daughter's wedding was here and restaurant and flowers and decorations were lovely. Food was good....great omlettes at breakfast.

Paradisus Princesa Del Mar: Very good resort!

Beautiful grounds, very good room with balcony, the beach/ocean just amazing. The food is OK - we know that Cuba has some food shortage. They grilled beaf, chicken and fish everyday during lunch and dinner in the buffet. For pasta lovers there is a special corner. Some veggies adn fruits were always there as well.Coffee is always great in the Rock and Piano bars. The stuff at the resort are great, very friendly. It was a perfect stay at the Paradisus . Thank you all !!!

Paradisus Rio De Oro: Great Resort

Overall, good resort however, it needs a lot of updates, chairs, cushions need to be cleaned and updated, rooms need to be cleaned properly, dust on the furniture. Rooms smells old and damp, moldy. Grounds, spa, beaches were wonderful and had the best massage with Chachi. For a tropical place, was so surprised there were no fresh fruits, only papayas and star fruits. Also thought we would see yuka and plantains also. Did love the fish however the over cooked all the fish and mea [... read more]t, all is overcooked. Lots to eat, but I do not eat pork or beef but loved that the had lots of seafood. The staff were all were helpful and professional. They only need to update the rooms and cushions etc and a bit of paint and maintenance to the structures. Grounds are beautiful.

Paradisus Princesa Del Mar: OK Resort

Arrived 11AM, had to wait till 5:30 for our room( we did royal service). Room was in the "Hilltop area", not in the 2 story units around the pool as described on the website. The hilltop room had a separate bedroom and 2 bathrooms...nice. Somewhat out dated but ok. The room we should have got was more updated. Loads of hot water in the rooms!! Staff were very nice, communication sometimes challenged in the restaurants. Food what you expect, chicken, pork, beef and fish in various forms. Buffet [... read more] only half open and food selection very limited. If it wasn't for the a la cartes, I would have shot myself. Dinners were excellent. Premiums liquors and wine were great. Beach was long and had walks everyday. Lots of shells and bits of coral on the beach. Preferred Cayo Cocoa to the Varadero beach. Our expectations are never high in Cuba, its inexpensive and a short flight from TO. The last night, 3/4 of the resort lost water. Offered another room to shower and tidy up. They offered us free royal service for another visit. Overall enjoyed the stay but will try another resort next trip.

Melia Las Dunas: Dirty room, cockroaches at bufet, sharks in water

Very nice gardens, fumigation for mosquitoes and black flies. Food ok. Dirty room 3111, disgusting floors and tub. Yellow, stained towels and bed shits. No refills of anything in the fridge. Staff don't pay attention to you if you don't tip, at the beach bar staff is grumpy and unhappy. Beach not cleaned of weeds. Apparently management has no money for this job. 3 days we had sharks in the water beside shore. Staff saying this is normal for November December. This sharks don't eat people. Really [... read more], you want to try? To get beach chairs and shade you have to wake up at 6am everyday. On Thursday to Sunday Cubans arrived, it was nightmare: long lines for food, no food left after them, they fill their bags with food, very demanding and rude, noisy, they took over the resort and it was crazy. Evening Entertainment only on Saturday and Sunday, the rest of the days was some music, demonstration of clothing which they sale afterwards. You have to tip separately for: cleaning, toilet paper, towels, to refill your fridge, to eat at the restaurant, to have coffee, to go with catamaran, basically for everything. This is my second time at this resort. Never coming again. I do not recommend this resort.

Melia Buenavista: Love this small resort!

This was our second trip to this quiet and relaxing resort. We love the small size with quick access to everything including the 3 beaches. The entertainment staff Navy, Anderson and Marcos work hard to provide fun for all guests with yoga, aqua gym, dancing, water sports, dancing and dominoes. Our butlers Eliney and Rey were great, always pitching in to help out if needed in the restaurants. It was good to take the shuttle to the other Melia resorts for dinner for variety. Remember to bring Be [... read more]nadryl and Bug Spray and apply day and night to prevent itchy bites.