Wyndham Alltra Samana: Do not stay here

Horrible old hotel, paint on walls bubbling, cockroaches, showers didn't work and air conditioning never worked either. Grounds were dirty and garbage was everywhere, no pride in the resort, the only nice thing on the resort was the beach, it was beautiful

Wyndham Alltra Samana: Beautiful beach. Terrible room.

I'll get the good stuff up front. The beach is beautiful. The food was excellent. The room left a lot to be desired. Outdated furniture lumpy mattresses and stains on the ceiling and walls. Patio door didn't lock. The air conditioning did not work. When I complained they said they would fix it. They didn't. When I went back to tell them it still didn't work I was told it was fixed. They weren't going to do anything more. The Samana area is beautiful. Well worth the visit but don't stay at the G [... read more]rand Paradise!!

Bahia Principe Escape Samana: Amazing resort!

Very cozy and friendly! Definitely will come back again. Amazing ocean view. Great personal. Very clean beach. Quiet and feel like in paradise. A lot of trips. It is better as in Bahia Principe Lavandada!

Bahia Principe Explore El Portillo: A Great Holiday Destination

We absolutely loved this resort and would go back in a heartbeat. It was beautiful in all aspects. It was clean and we experienced no issues with things not working in our room. The food was great and the beach was amazing. Its layout was easy to navigate and everything was close. Service was perfect.n

Bahia Principe Escape Samana: Perfect Vacation!!

Small, quiet and relaxing!! It was exactly what we were looking for. Great food, excellent service and spacious rooms overlooking the ocean. A la carte restaurants and buffet offered delicious food!! Entertainment was limited but good enough for us.

Bahia Principe Escape Samana: Awesome Resort

Very clean beautiful location and view. Only complaint was the $50.00 gift card offered by Tripe central. It was useless everywhere we went. We thought we could use it at resort but that was not the case.

Cayo Levantado Resort: Extraordinary Solitude

The property is extensive and the individual villas have large rooms with a balcony. The rooms are quiet and very clean. Room service and Porter service was prompt and efficient. The buffet-style restaurant [Orquídea Restaurant] has an extensive menu for any preferential style of appetite. The Rodizio Restaurant is also open for breakfast and has an open air appeal with a view to the pool. The morning breakfast comes with less choice than the main Orquídea Restaurant, but it provides for a mor [... read more]e relaxed and quiet indulgence. There are scheduled activities all day and the evening entertainment begins at 9:30 every night. The 70's 80's night was especially successful because everyone was dancing that night. The beach is all sand and it requires a elevator ride to the pool area. The beach luncheon buffet was extraordinary with salads and an "american-style" buffet including burgers, fries and hot dogs. There are several options for whale watching in February and all activities are included with the exception of excursions. We never left the island and the "public beach" has local artifacts for sale if you're looking for a whale carved out of a coconut. Wi-Fi is limited unless you pay for an upgrade. This means no calls on Skype. This is definitely a "luxury" destination and well worth the price of admission.

Bahia Principe Explore El Portillo: Wonderful place

We absolutely loved Grand Bahia in Samana! Everything was great: room, food, service, grounds. The beach is beautiful. There is nothing to complain about, we had an amazing time and can't wait to go back.

Bahia Principe Explore El Portillo: Some good! Some bad!

A lot of good features to make this resort worthy of a 5 star rating! The beach is beautiful and like the grounds kept very clean. The food also is great with a lot of variety to choose from. HOWEVER we found the accommdations (bldg.#18) more like a 3 star and had multiple problems. Upon arrival our room had only 1 bed not the 2 requested.We were moved the next day (same bldg.) but in this room the mini-bar,t.v.and door latch did not work properly. One morning water came pouring through the ceil [... read more]ing from the room above. Because we were staying for two wks. we were concerned about mould but they would not move us instead they moved the guests in the room above. A lot of our problems could have been resolved quickly with help from the front desk however there was only one employee who spoke English and he was very rude and unhelpful

Cayo Levantado Resort: Near perfection

Such a beautiful tropical island. We loved the layout of the resort and the fact that it has been kept as natural as possible. The villa rooms throughout the small island are quite luxurious with most having ocean views. The pools are gorgeous and the beaches though somewhat small are wonderful for walking. You can always go to the public beach which is larger and if you go early in the morning or around 5:00pm and later , you have the place to your self. The staff are very friendly and the food [... read more] is very good. All in all we would certainly recommend this little jewel in the Carribean.

The Eurostars Grand Cayacoa: Loved the Resort!

This resort is beautiful, lush, and very well taken care of. We stayed in the villas in "1000" room range and loved it. The only thing I would caution about the Villas is the stairs. You must be able to do lots of stairs. The villas also have a pool, nice and quiet and lovely. There are 5 pools at the resort and 2 beaches which makes it easy to move around and always find a spot for the day. This is a smaller resort which means no line up, lots of variety, and really lovely. I wouldn't recommend [... read more] for families though. Just my opinion. I wouldn't bring my boys (age 6 & 7). There are more couples as opposed to families. The restaurants are all great including the buffet. No Complaints about the food at all! The food was great. The resort is on many elevations, however they have a trolley that will take you around if you don't want to walk.

Bahia Principe Explore El Portillo: Lovely setting!

The hotel room we stayed in was very nice but quite small. There was not much room to move around in the room due to the king size bed. The shower leaked a lot whenever it was used and we had to soak up the water with towels. We did not get any facecloths in our room but others we asked had them in theirs. The buffet was great and had plenty of selection. The food was delicious! The a la carte restaurants were exceptional! Overall, we were pleased with the service, food, facilities and the frien [... read more]dliness of the staff.

Bahia Principe Explore El Portillo: Beautiful resort

The grounds of the resort were very well maintained. The gardens were beautiful, the beach was cleared of garbage leaves etc. constantly. The staff were amazing, always wanted to please. The disappointments were the house wine, it was terrible - I can't believe the organization would even consider serving this type of wine at a 4 star resort. The wifi was only available for one hour daily in the lobby, but if you purchaed a $70us card you could have unlimited for the week, and I believe that wou [... read more]ld be from your room. The rooms are large, very musty but it is the island. Great location with a very long beach which leads right into Las Terranas. We were advised not to walk the distance because some of the beach is deserted but we felt safe. Overall is was a great holiday.

Bahia Principe Escape Samana: Wonderful relaxing resort!

We had an exceptional vacation - just a beautiful resort, with breathtaking views. our balcony in the junior suites had the most spectacular ocean views - we slept to the sounds of waves every night! It is a small and quiet resort. perfect for relaxing! Only downside is that it is close to the busy road, so traffic noise is heard in the room. That's ok - close the door and open the windows- only crashing waves :)! The other comment i would make is that this resort is one of the most physically c [... read more]lean resorts i have ever been to. Every bathroom was immaculate. Thank you to all the staff who made our trip so enjoyable!!

Cayo Levantado Resort: it's a keeper

This is without a doubt the most beautiful all-inclusive resort we've visited. The grounds and the rooms are exceptional, and for the first time ever, we weren't sick of the food by the end of our stay. We'd return in a heartbeat - also a first for us when it comes to all-inclusives.

Bahia Principe Explore El Portillo: Beautiful Resort

Beautiful beach and resort with incredibly friendly staff. Food and buffet was amazing and the excursions made our trip memorable. Our only issue was with cleaning staff who often forgot to give us towels.

The Eurostars Grand Cayacoa: Outstanding resort!

We were a group of 6 women aged 39 to 66 years and we had a blast! The accommodations at this resort are first class, clean and in great shape. No repairs needed anywhere that we could see. The staff were awesome! What ever we needed, we were responded to immediately. The Dominican people are beautiful people both physically and in spirit. They are always happy and ready to have fun with you. The food was fantastic, judging by our weight gain!!!! The drinks were excellent as well. We took one da [... read more]y excursion arranged through our Trip Central rep, Herman and it was a really great day and good value. As a group of women, we never felt threatened or unsafe. The only shortcoming for all of us was the beach. It's not the nice wide sandy beach that you can walk for miles in the sunshine on. But the pools made up for what the beach lacked. We would most certainly return to this resort again.

Bahia Principe Explore El Portillo: Gran Bahia Principe El Portillo

Lovely resort, we had a wonderful time. We were offered a free upgrade to Luxury Bahia Principe Don Pablo Collection which was fantastic as well. Best holiday ever! Portillo resort was family with wonderful beach, Don Pablo was luxury adult resort close to Samana and Barcardi Island. Recommend both.

Wyndham Alltra Samana: Customer Service < Beach

We went to this resort as VIP guest due to it being our second time there... ZERO customer service to ensure we had a great trip was given even with this " gold vip bracelet" WIFI: did not work the whole time we were there, the 1st time we were there they did not have wifi just a desk top computer which worked fine... this time they got rid of that computer and had wifi that did not work at all so there was ZERO checking into your home once your got there which was unsettling for me as I had a  [... read more]puppy back home that I wanted to check on. Hotel: The room was basic, there were a couple cracks and holes in different places but the door locked and there was a wash room and a bed to sleep on. As well as bottled water and refreshments in the fridge. Our rooms security lock box was completely broken so that was something that really bothered me as I always put my important things in a safe box when I go down south. But due to full capacity I was unable to do so this time... The room did not come with a blanket only a sheet so we had to then walk to the lobby just to request . They do not tell you a number to use to call the front desk you always have to walk up. Beach: Nothing to complain about , beautiful, palms everywhere and white sand and turquoise water for miles. CUSTOMER SERVICE: * long story short * We arrived on a Sunday, we were having a pretty OK time , did not really understand this VIP thing and never really were given any special treatment or a nicer room if anything we were given the trash room that they give out only if they HAVE to . We did not complain because we thought we really liked this resort we did not want to ruin our trip so we just slept, woke up , put beach towels out, read our books and swam in the ocean. Day 5, our friends who live in puerto plate called the resort to get a hold of us letting us know they got a air b n b beside our resort and wanted to come visit us. We were so happy as we are from Canada and do not get to see these friends very often. We met with JUAN CARLOS FRANCIS one of the general managers of operations of the resort to ask if it was okay to allow our friends to visit , WE WILL PAY we said so they can come and enjoy some food and drinks and what not. Juan Carlos said he had to make a couple calls ... the next day we met at 10 am , Juan Carlos told us it wouldnt be a problem we would pay 3600 PESOS for day passes starting at 12:00 am midnight till the next night at 12:00 am . DONE DEAL we said we were very excited . Our friends come to the resort , they drive so the security guard at the front gate allowed them to enter, then allowed them to park then allowed them to walk through the lobby then to our room and then into the disco where all 4 of us were then escorted to the front lobby because our friends did not have bracelets on and they were in the dico with us the manager on duty at the time did not want them on the resort and said we had to pay a fine of 3900 pesos ... and then we would have to leave or they would call the police. safe to say we paid the 3900 extra pesos and left the resort but I will never return there is no communication there , the manager who kicked us out would not come and talk to us he had this poor man who had no idea what was going on handling his problems through the walkie talkie. We had our friends with us who spec fluent spanish to tell us what they were saying and pretty much the manager that was in the disco was saying for us to just give the one he didnt want to come deal with the problem. NEVER AGAIN GRANDE PARADISE. also i could talk about about this place on this same story because it took 5 hours of our time that time but i gave you the condensed version

Bahia Principe Explore El Portillo: Amazing resort

Food was great,very professional staff,rooms very clean .Me and my husband did celebrate 25 th wedding anniversary and Joseleiro make our day perfect. We have to thank Josefina,Yohania for their excellent service .Also Carolina from the beach bar was an amazing person ,very polite and always happy to see us .