Great resort

grounds were very well kept, food was great, the beach to the left of the resort was very nice and could walk all the way to the next resort on the beach. The hobby cat ride that you could do for free was great--thanks Roger. Loved the memosas in the morning. Great stay.

Fantastic

We were at this resort from 19-26 August. From the time we got there ( late ) till we left a week later it was amazing. The staff were so good and responsive to our every need. Food was great.Lots to choose from. Entertainment was very good also. The only thing that did not excite us was the beach itself. The service on the beach more than made up for it. No complaints of any kind.

Very good resort not so good beach.

Very good food, friendly stuff but not so good beach( very rocky make sure to bring shoes for water)...Michael Jackson show must see. Excellent cocktails. Pool area very nice and there is a lot of good entertainment.

Beautiful Beach

The hotel we stayed in overlooked the pool. Which my husband and i enjoyed since we like to people watch. PROS:The room was clean. The beach was beautiful, white sand and the colour of the water was amazing. Staff very friendly. Very good price for the flight and hotel. The Michael Jackson show is a must to watch. CONS: Had issues with our toilet but was fixed very quickly. Our patio door didn't close completely. The food was ok. I ate the pasta and fruit mostly. A La Carte Restaurants were not [... read more] very good. They have a policy of now Towel reserving the chairs, but didn't implement it. I watched people have towels in one area of the pool and sit in another pool area all day without going to original chairs and we didn't have any chairs to sit in. (ANNOYING)

Memories - Great Value

If you are looking for a very reasonable, low key holiday, this is a good choice. The service we got from our tripcentral rep, Amanda, was great. We went at low season (July) so things were pretty quiet and we could always get a pool or beach chair. The food is what you've heard for Cuba. The best food was the fish lunch at the beach. The rooms are big and clean. The beach is beautiful, but yes, bring water shoes for the coral. We only went on the catermal day trip and I wouldn't suggest spendin [... read more]g that much money on that trip. We weren't as thrilled with the service as others have written, but it was fine. The dancers are great - and they work every night. It would have been nice to have more of a variety of entertainment at night. And the biggest complaint is that there are no fans in the open areas like the lobby or the theatre.

Good,clean, friendly resort

This is a nice, safe resort with friendly people. The resort is isolated but has all the amenities that you need to relax and enjoy a 4 to 7 day vacation. Excursions and water sports are available. the costs are reasonable.

Great family spot!

Travelled here in march of 2014, stayed in ocean front junior suite with 2 boys(1 and 3) great kids club and room location, staff is amazing, food well it's Cuba but wasn't too bad. Overall great value for a family vacation.

Nothing great

This is a cheap resort that attracts a lot of people for the price. But dont be fooled by them saying it is a 4 star resort.. We enjoyed a private beach which was a 10 minute walk from the resort. The beach at the hotel was full of rocks so bring your boots! We have been to many places in Cuba much nicer than this.. So make sure you do not get fooled by the price and star rating.. Would not recommend to go there..

Beautiful Resort

We enjoyed our stay at this resort and would recommend to others. The Resort is approximately twenty five minutes from the Airport.The Management and staff are very friendly, helpful and accommodating. The room was clean comfortable and spacious, the grounds were well kept and the beach is very beautiful. The coffee at the bar was very good and there was always something good to eat at the buffet.

Nice place but....

Nice place, but the grounds were not well maintained, lots of weeds near the pool side, wet bar not part of the main pool area, drinks at the pool were served in 4 onces plastic glasses and very flimsy. The beach was nice, but the beach front was not well maintained. As for the food (buffet) there was some variety, but as for the taste...the wow factor was not there. A la carte restaurants were tasty. We fully recommend the paela near the main pool and the beach, at lunch time. Rooms were clean, [... read more] and well maintained by cleaning staff. We also recommend bug spray for nightime, as there are lots of mosquitos.

Great Resort!

Great vacationt! My family thoroughly enjoyed most aspects. The staff was amazing and very courteous, the food was better than most with a vast amount of choices. The resort itself was beautiful as well as the rooms, always cleaned and mini bar always restocked. The pools were amazing always provided lots of chairs same with the beach. At the beach i would recommend a type of water shoe as they are working on the beach but it has a lot of rocks, but the water was beautiful.

Beautiful Resort

We had a very relaxing stay March 2014. The gardens are lovely. Rooms are nice and clean and public washrooms are cleaned regularly. The staff are friendly and helpful. The buffet restaurant had a tasty array of choices and the other restaurants were also satisfactory. We did not eat at the alas carte. The beach did have bit of corral but there was always a place to enter the water without water shoes.

Flamenco "Flan -tastic"

Our family vacationed at Memories Flamenco in Cayo Coco from July 14-21, 2014. We had a great vacation. The last 3 times we’ve gone to Cuba, it’s been Holguin that we’ve vacationed at so this was a 1st for us at Cayo Coco. I would go back to Cayo Coco again. It is only a 20 minute bus ride to the resort or time enough for 2 cold Cristals for $5.00 Cdn. The resort was well maintained and the staff was friendly. We saw the manager and head chef every day we were at the resort. They are very  [... read more]hands on with customer service. We tipped the ones who work behind the scenes and get very little. We would give the gardeners and such gloves and fishing line and hooks and it was like Christmas to them. They don’t get the tips like the maids and bartenders do. Don’t tip in Cdn coin as the locals can’t exchange them. The food was good as well. I know what to expect when in Cuba and I have to say that I was surprised at how much better the food quality was at this resort. The food was fresh; the toaster was able to hold 24+ slices of bread at once so no huge line up while your eggs get cold. I had a fruit smoothie every morning and they were delicious. The snack bar was open 24 hours with food and drinks. My boys went there every day to get a cheeseburger or a hot dog. We did 3 a la carts and all 3 were good. The buffet was enormous and always had lots of food to choose from. Our rooms were in Bungalow #4. They were clean and air conditioned. The maid came everyday but at different times but that didn’t really affect us too much. The beach is the only thing I would have to say something negative about and it’s really not that negative. There is a lot of coral on the shore line that you have to walk over to get to the sandy part. This is an easy solve with water shoes. I did it without shoes 1 day and I learned my lesson. Water shoes were a must for me. My boys snorkelled on an excursion and off the resort shoreline and loved it. They encountered a lot of different fish, barracudas, crabs and starfish. They went out 3 or 4 times in 1 week they liked it so much. We only really watched 1 show and that was the Michael Jackson tribute. It was really well done. My boys are in their teens so they are too young to appreciate who Michael Jackson was to music but they were impressed and asked us questions about him after the show. My only complaint with our vacation was arriving at the airport to a flurry of mosquitoes. Bring bug wipes in your carry on and wipe yourself down before you get off the plane....seriously. The airport is air conditioned which is a great plus over the Holguin airport. Our flight was delayed when we were leaving because of a storm but it didn’t bother us because we were comfortable inside the a/c airport. There is a snack bar, stores and a duty free store as well. For the price of our holiday, which was a great deal, you will find no better bang for your buck. The staff try very hard and is worthy of the good reviews. You can pick apart any place you go to but if you are like that maybe you should stay home. There will always be a few of those tiny plastic drink cups blowing around at the end of the day. Pay this place a visit and enjoy.

FANTASTIC VACATION

We have been to this resort twice, liked it so much the first time went back the following year and had a super time!! We wanted an “affordable” relaxing vacation with good weather and sunshine; and that’s what we got, absolutely perfect! The resort is 15 minutes from the airport, they are very organized to get you from the airport onto buses and to the resort, all very efficient, and easy. The tour guides are knowledgeable and friendly. The resort is very clean, well looked after and pret [... read more]ty. Their staff are extremely helpful and friendly. The nightly entertainment is very good. The have great pizza, daily BBQ by the pool, the food is what it is, not fine dining but okay. We spend our time at the pool, the beach is small and people loved it, we are more pool people and enjoyed the pool bar. The pool bar staff was fantastic and they remembered us from our first visit so we felt welcomed and at home. We have no complaints about anything, all good and would go back again without hesitation, enjoyed it very much, great vacation!!!

Worst trip ever!

I went to this resort from April 1, 2013 to April 8, 2013. I've been to many resorts in Cayo Coco and elsewhere and this resort was certainly not a 5 star resort based on my experience. Here are the reasons why: When we got to the resort, the walkway wasn't lit up to find our way to our room. Due to that, we struggled finding our room. At other resorts, we are escorted to our room along with our luggage. We got to our room at 11:30 PM and our baggage only got delivered at 1:00AM. We had to wait [... read more] 1 hour and 30 minutes to get our luggage after a very long day of travel. We didn't get any clean towels for 4 days in a row in our room. The concierge told us that it was a problem with the Laundromat in Cuba but friends of ours at the resort got fresh towels every day. The glasses in our room was only cleaned after the 4th day and only when we asked the maid for clean glasses. We were only able to change our beach towel once during our week, it was Saturday April 6, 2013. As for the buffet, most evenings we had to wait at least 30 minutes to get a table and even then the table wasn't set. On the day prior to our departure, Sunday April 7, 2013, both of our beach bags (my sister and I) were stolen from the beach. Once this happened, I reported the theft to a manager. At that time, I gave him a list of the articles that were stolen. I was told by this person that the police would be contacted and a report would officially be submitted. Once we got home, I requested an official report from the hotel or the police but I received an email in Spanish, not English, to say that no official report was made to the police and that they didn't believe that we had our stuff stolen in the first place. The message was translated in English in order for us to understand. Because both our cameras were stolen, we didn't have any pictures of this trip for my sister to share with her family and friends. It was her first trip South. I honestly don't care if I don't have pictures of this trip because I'm trying to forget it and I make sure that my friends know not to go there ever. It was a week that cost us a lot more than we bargained for in the end.

Awesome resort, friendly staff!

This resort was great, friendly staff, great housekeeping and excellent entertainment all around!! Loved our stay here for 2 weeks, cayo coco is beautiful!!!! We stayed 2 weeks lots of places to explore. The food was of abundance and the management made every effort to make your stay memorable.

Fantastic Time at Memories Flamenco

I visited this hotel with my 2 teenage daughters for some R&R and we enjoyed it very much. The rooms are simple but very nice and clean, the grounds were beautiful and well kept. The pool was in two levels and quite large with the usual entertainment and bars. The beach here is really beautiful the colour of the water and the white sand, you can walk for miles especially to the left where past the resort is unspoiled beach. The beach is good for kids because it is shallow for quite a ways ouut.  [... read more]The food was pretty good for Cuba, simple but lots of variety. They have a bbq on the beach where they do fresh fish everyday and a hut at the pool where they serve pizza, hot dogs, burgers and fries. Sometimes they would run out of buns but all in all it was good. The entertainment was also very enjoyable. The lobby bar was the place to go for your before and after dinner drinks. We had a great time and would go back.

I liked it!

Excellent food, beautiful gardens. Rooms are big, clean and have balcony. Beach is send but there are a lot of stones (big and small) in the water. Strongly recommend to bring aqua shoes. Buildings 1, 2 and 3 are close to everything.

Very good resort

The cleanliness of this resort was impressive. Also, the food at the buffet area was better than expected. We actually preferred it to the restaurants. Friendliness of the staff was amazing. The reason for the four star rating was the beach. There was a lot of coral and also. It was difficult to find an available lounge chair. There should be enough to accommodate all the guests.

The Okay Resort

The ground were really nice, all the rooms circling the pools. However no beach view un less you were on the top floor. Bar service was not very good. Bedrooms were large and very nice. The staff were nice.