Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Myrna  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Amazing

The resort is fantastic from the hotel to the buffets and the amazing restaurants the three pools are huge. And all the staff are great. The lazy river was great along with the ice cream shop and coffee bar and al the entertainment. Great resort

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Private  - 

Verified Purchaser

Grand Sunset Princess: fantastic

Everything about this resort was incredible.. the food ,entertainment and the staff were exceptional. We would return in a heartbeat.It was so clean and everything about it was amazing. From the time of booking until our departure from Mexico I cant say enough. We used sunwing and the reps on site were great ...right from landing to booking excursions everything ran very smooth

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Barcelo maya

All around great resort and staff. Food and service are great and rooms are clean and modern. The beach had alot of sargassium (seaweed) everywhere and although its not the hotels fault it ruined the beach.

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Laurianne  - 

Verified Purchaser

Ocean Maya Royale: Great vacation

We were 6 people coming to the ocean maya royale, when we got there they offered us alcoholic drinks and checked us in very efficiently. The grounds are beautifully maintained, the rooms were beautiful and clean. The dining experience was great, I would recommend all the a la cartes except for Mexican, the rest were 10/10 and you could go as many times as you wanted. The staff was very polite and nice, the staff at the pool (Arturo, Naomi, Oscar, and the others) were great, very energetic and fu [... read more]

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Private  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Great Resort and Staff!

A group of seven girls and I spent a week at Marival and we had a great time. Two of the girls are vegans and the staff accommodated their dietary needs. Special thanks to Victor and Jullion for going above and beyond to making sure our stay was enjoyable. The rooms that we stayed in (131) were a bit outdated but were always clean!

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Sandra  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Lovely Resort

I attended this resort for a destination wedding. The grounds were lovely and the resort was very clean. The service was very good for the most part. As the resort was so large, and there were so many people there, sometimes the service seemed a bit slow, but understandably so. I was disappointed in the cleanliness of the beach, due to all of the seaweed that washed up onto the shore constantly, and felt that there could have been more resources dedicated to keeping it clean. We were unable to [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Excellent!!!

1) I recommend one more Billiard in TULUM (except of the Sports Bar) in COBA. 2) Billiard in the Sports Bar in COBA was not in good condition and one ball was missing 3) I recommend normal size Chess Board with figures in the Sports Bar or somewhere else

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Riles  - 

Verified Purchaser

Haven Riviera Cancun: Great Place to get Spoiled!

We arrived at the hotel for a weeks' vacation. We had originally booked a garden-view room but were upgraded to a partial ocean-view room (2117). The room overlooked the pool and beach. It was a nice large room. We then upgraded to the Serenity - worth every penny. We stayed in room 1007. We had a great ocean swim-out room. The food is fantastic at this resort. We tried all restaurants, bars and room service. The spa was amazing, we went daily for a massage and hydrotherapy which is inc [... read more]

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BGill  - 

Verified Purchaser

Platinum Yucatan Princess: An exceptional experience!

The hotel was more than we could have dreamed of! The grounds were amazing - kept by the most warm, welcoming and attentive staff. The entertainment was absolutely amazing .. especially poolside. Our room was immaculate. Very clean and the double rain shower is such a treat. I cannot recommend this resort enough - we will be back!!

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Zale  - 

Verified Purchaser

The Pyramid Cancun: Amazing resort

Hotel was great, food excellent, staff very friendly and professional. The only thing was Sun Wing , they cut our holiday to 6 days , moved our flight back from 8 p.m. to 3 pm , picked us up at noon drove around the city for an hour and drove by our hotel again to get to airport. We waited in the plane for almost two hours and took of at 7pm. We landed in Toronto next day at around 1am.

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KaranBrar03  - 

Verified Purchaser

Melody Maker Cancun: Amazing resort for singles

The hotel was very clean, easy access to party strip, barely any children. It's a good place to party for singles definitely not a family resort. There's a party in the pool practically everyday during the day.

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Quinceygirl  - 

Verified Purchaser

The Reef Coco Beach: Reef Coco Beach

Pros: Grounds are well maintained, rooms cleaned often, drinks strong and delicious. Love the small, intimate size of the resort, plenty of pool side chairs. Cons: Food bad and always cold or lukewarm, beach unusable due to substantial weeds. If they improved the quality of the food I would go back, probably won’t for this reason.

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Kasey  - 

Verified Purchaser

Hyatt Ziva Los Cabos: Viva the Ziva !!!

From entering the lobby to register to checking out and heading to the airport and home we have nothing but praise and raves for this resort. Checking in was smooth and seamless as was checking out. Our room was spacious and well appointed located where we requested which was an adult pool view. The grounds are expertly and well maintained. Your first view from the lobby over looking the main pool is amazing only surpassed by the view at night. The pools cater to the variety of clientele from [... read more]

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Meghan kennedy  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Sandos Caracoal is AMAZING

People were fantastic. We picked this resort because we love animals. We saw absolutely everything.. from monkeys on our plrch to iguanas. The food was awesome with lots to choose from. We would def cone back to Sandos :) thanks julia and maya for all your help !!!

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Fantastic Holiday

We loved everything about the Grand Palladiim. The accommodations, staff and food were amazing. The entertainment team were fantastic, always getting everyone involved. We will definetly be going back 😊

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Mary Sue  - 

Verified Purchaser

El Dorado Royale: Never going back!

We stayed in a swimup suite with a salt water lazy river attached. The lazy river did not really connect to the swim up bar. To get to the swim up bar you had to cross over a small wall. That area seemed to accumulate a lot of dirt and green matter floating on the surface. It was not pleasant crossing over. Although I would see the pool boys cleaning the lazy river every 2nd day that area was always dirty. Waiters servicing the swim up rooms with drinks was very rare and depended on sta [... read more]

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Private  - 

Verified Purchaser

Samba Vallarta: Great Small Resort

Samba Vallarta is a great small resort located directly on a lovely large beach. Loads of cabanas for shade, drink service and very friendly vendors....For a 3 1/2 star rating the buffet was amazing, always HOT and good variety to choose from. Only complaint was there was absolutely NO guacamole to be found which was very disappointing and they only supplied 1 coffee kit for your first morning....you had to buy any additional kits which I found very cheap.....although you could obtain coffee clo [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Not a 5 star!

Beautiful grounds, excellent food, but the rooms were very run down. Beach is not the best as the entire Mexico coast is dealing with a seaweed issue but they worked hard to have it cleaned up quickly. We did not find the service to be exceptional - it was a hit or miss. One night our server in the restaurant was very rude and sometimes people did not even say hello. Overall, a nice getaway but would not classify the resort as a 5 star. The gourmet restaurants were delicious but we enjoyed the v [... read more]

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Jackie Chan  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Clean Resort

Hotel overall was nice, well taken care of, clean rooms, pools were great, beach was nice, staff very nice.Food selection was limited and not much variety, overall nice hotel but if your looking for excitement I would not recommend this resort.

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DeeDee  - 

Verified Purchaser

Grand Decameron Los Cabos: Great resort!

We had a very pleasant week. The staff were very friendly and helpful. We ate at the buffet which was great food however wouldn’t recommend the al acarte. The wait to get served was very long and the food was mediocre. The hotel was very clean. If you like a small resort this is a good choice.

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