Bahia Principe Escape Sian Ka'an: Luxury Bahai' Principe Sian Ka'an

Fantastic trip.Lots to do and the staff is friendly.The trolley is ok maybe a 5-10 min.wait so if you booked dinner reservations leave earlier as the trolley is unpredictable.The beach is ok in the adult area but small and if you walk further to the other Hotels lots of shells.The buffet had plenty of variety but the dinner buffet almost offers the same menu as lunch.Dinner reservations are available but the times for dinner were limited and we had to rush for early dinner times.Entertainment ex [... read more]cellent and very professional.Rooms clean and air conditioner quiet.Being on the golf course is beautiful set in the jungle.Flight great going home only 3 hours to Toronto but hotel picks you up way too early to get to airport .The one issue was breakfast opens at 7 a.m.so we did not get any breakfast on departure as we were picked up at 6:50 a.m. for a 11:40 noon flight Overall great trip and would recommend it.

Bahia Principe Explore Coba: Excellent family resort!!

Beautiful grounds, excellent food and beach!! We had a great time and would definitely return. The kids water park was wonderful. The resort is great for families, lots of activities. Lots of selection at the buffets and loved all the fruit.

Barcelo Maya Colonial: Barcelo Maya Colonial - Two Weeks Fantastic

Two weeks at Barcelo Maya Colonial - January 17 - 31/2017. Fantastic holiday. Air Transat: Direct Ottawa to Cancun. Five hour delay at departure due to system malfunction. Solution - bring in another plane from Toronto to move us to Cancun. Thanks to the Air Transat Captain and crew for discovering the problem while were still on the ground. Ground Transport: Direct transfer Cancun Airport to Barcelo Maya Colonial and back. Ten passenger van. Good trip both ways. Hotel: Beautiful grou [... read more]nds and gardens. Very clean room with nice balcony overlooking a beautiful garden. Buffets: Excellent food and selection. Great service. Prompt and friendly. A la Cartes: We ate at the a la cartes ten evenings during our two week stay. Wonderful service and food. Pre and post dinner drinks. Each of these dinners would have been a $200.00 bill in Ottawa. Great value. Bars: Lots of bars over the property. Very prompt service for the most part. Beach: Beautiful beach. Lots of chairs. Wonderful white sand. Snorkelling: Great snorkelling right off beach. We have been travelling to all inclusive resorts all over the Caribbean over the last ten years. We would definitely return to the Barcelo Maya Colonial. Very enjoyable holiday.

Sandos Caracol Nature Resort and Water Park: Relaxing

It was what we expected for an eco resort. You go to this place if you want the wildlife and plants. The beach was not the best if you want to swim, however a short cab ride to a sister resort where you are all inclusive as well solves that problem. There was no shortage of pools or water slides and I found them well maintained. Food was great although there seemed to be a bacon shortage going on. Check in/check out was probably the worst I've ever encountered on my travels. When arriving at [... read more] the hotel you have to wait a few hours to get your room, when leaving the hotel they kick you out of your room early. While the resort amenities are still available during this time, the "securely locked" area for your luggage remains open with non-staff walking in and out of it (or changing in it).

Grand Palladium Select White Sand: So, so.

First impression was of the kabal buffet. Not very good. Food was room temp to cold. The "lake" one had to cross from the beach or buildings to the pool or buffet/restaurants had a very high bridge to climb and cross. Had to be for the pontoon boat to go underneath it. Which did not run all week because to lake was too low. The food at ribs and more was no better than the buffet. It all tasted fine, but was not hot. The buffets over at colonial and kantenah were better. First come first serve at [... read more] the dorado, don't count on it! When we arrived we were told 20 minutes. 45 minutes and three groups that were behind us in the line we got in. Service and food, excellent! Don't remember if this was at kantenah or colonial. If you have anything with wheels, chair or stroller, don't go here. And the three story room buildings have no elevator. Ground floor has a step or two. Beach swimming is a chore. Many rocks and coral close to shore. The place is very large and a bit confusing to get around. The "travel club" people get preferred treatment. We were told they were at about 70% capacity. Buffet seating was fine, but a la cartes was a chore. Glad they were not at 90 or more! Would I go back? Only at half the price.

Bahia Principe Explore Akumal: Value is terrific

A great resort and reasonably priced. The family especially enjoyed the availability of all the facilities, cleanliness, and very good buffet. The infinity pool, and adult only section are really nice.

Ocean Riviera Paradise: Lovely resort with growing pains, some communication problems and some irritants

We did enjoy our week at this resort. Loved the food and walked the expansive beach-- but there were some issues which were very irritating. For example, on our arrival there was only one door key available for us -- considering that occupancy was low, how is that possible? We had to return the next day. We were also shocked at the towel card which advised us that a lost card would cost us $100. That is a ridiculous cash grab when many resorts are not even using towel cards any longer -- and  [... read more]I could buy many towels in Mexico for $100. After an early start and spending the day travelling, we had to run the gauntlet through sales people --one after the other. The following day we were approached 6 times just going to breakfast and then going through the lobby to get our second door key. It continued throughout our stay. We needed to get smaller bills (pesos) in order to tip. The front desk seldom had change and when they did, they would only change 100/200 pesos at a time. They even sent us to the bellboys and bars, but no luck. Very frustrating and irritating that they did not clue in to a need and rectify it. The staff did not always know which restaurants were open. On one occasion staff at one restaurant told our friends that they were closing yet in the information, they were supposed to be just opening. On another occasion, we were told one specialty restaurant would be open--only to find out (after walking a ways to get there) that it was closed. Entertainment starts way too late in the evening (after 8 p.m.) for families with children. Because the resort has such a wonderful water park for children I am assuming they want families. Most children were heading to bed around 8. The same complaint applies for the opening times of the specialty restaurants.

Catalonia Yucatan: Nice resort

Buildings were maintained, grounds nicely manicured. Friendly staff, good service overall. My 3rd time back and would probably do it again, good value for the money. Especially nice because the shops, canteens and dive shops are only a few minute walk, lots of live entertainment in the evenings

Royalton Riviera Cancun Resort and Spa: Not what we expected

Based on the reviews of this hotel we were looking forward to a comfortable stay. We had brown water come from all of our taps. Our roof top pool was also full of bugs and not cleaned properly. In fairness to the staff they did move us to another room but little things kept going wrong. Definitely not a 5 star.

Ocean Maya Royale: Good resort

Very nice resort beautiful grounds and staff is very nice and helpful . The buffet was very good lots of choices . The Italian restaurant was excellent . The Japanese restaurant always had a lineup but I understand the food was just OK . The room was small and the bed was hard and the pillows were terrible . The beach was small but good swimming and the two pools were very nice . Overall it is a good resort but because of the bed we would not stay there again .

Royal Hideaway Playacar: A great mid-sized resort with all the amenities!

We stayed at RH from Jan 21-28, 2017. The accommodations, food and service were all exceptional! Fabulous beach for morning walks. Great drink and snack service on the beach. The evening entertainment at the Allegro Bar was wonderful. We were not disappointed!

Dreams Tulum Resort and Spa: We had a great time!

Highly recommended. We just got back after spending a week there. Easy and close access to the pools and beach. The food was fantastic with an abundance of variety to choose from (both at the buffet and dine in restaurants). The entertainment crew was phenomenal at keeping our active boys (10 and 13 years) busy with plenty of sports activities outdoors and in the game room. The evening entertainment was also great to watch (especially the "Fire" show!)

Barcelo Maya Colonial: Fabulous Holiday!!!

We just returned from a week of sun and fun at the fabulous Barceló colonial. The al la cartes were super with the exception of the Santé Fe steak house. What a disappointment . The steaks were so tough we couldn't get thru them. The service was top notch at all of the restaurants!. the resort is clean and well kept. There was so much to do, and our only regret was that we had only booked one week. We look forward to returning to this wonderful holiday resort. Gracia

Bahia Principe Escape Sian Ka'an: Awesome resort

One of the best resort I have been in a long time. Friendly, clean, excellent food, A la carte were good and for once not difficult to booked compared to other resorts that we have been to. I'm a whimp, when dealing with pools, I like a heated pool but it wasn't the case but still ok. The only thing for us, that we did not like wasn't with the resort but with the distance from the airport and the 1.5 hrs ride after a 6.5 hour flight. I will definitely recommend this resort and we will return in  [... read more]the near future.

Dreams Puerto Morelos Resort and Spa: Return trip even better than the first!

Everything about this hotel is amazing, from the rooms, food, pool, spa, customer service! Definitely will be going back again, hopefully soon! Variation of dining on this small resort is amazing, poolside American offerings as well as traditional Mexican food, cooked up fresh before you on the grill. Bars very accommodating for any drinks you desire. Great daily activities with a fun and attentive Entertainment staff. Concierge went over and above to help me out with a situation I had. Try  [... read more]the Fish Spa!

Bahia Principe Escape Sian Ka'an: Mother Daughter Trip

This is my second time at this resort with my mom. We like staying at the Sian Kan side because the food is amazing and the service is great. It is a nice quiet Zen resort but you can take a trolley to the other resorts if you want more entertainment etc. The food was very delicious at the Maiko, Aluxe gourmet and the Gourmet Arlequin. I also enjoyed the seafood restaurant. The food and drinks were exceptional. It is a very large resort so expect to be walking a lot or waiting for trolleys somet [... read more]imes 15 minutes plus. There was a lot to do at the resort and we were never bored. If you needed anything the staff would help you right away. We had a fantastic time and always enjoy ourselves at the Bahia Principe resorts!

Dreams Tulum Resort and Spa: Great Resort, Staff, Food & Activities

The Dreams Tulum is a beautiful resort. The beach had lots of nice sand for soccer, volleyball and other activities, there was a swimming area that the staff did a nice job of keeping clear. Having the beach and pool close together was great. Great variety of restaurants with nice food for breakfast, lunch and dinner. What makes this resort is the staff. Some of the standouts were Ricky and Adrian with the entertainment team, Daniel and Andela for drink service and waiters Miguel (Italian), Luis [... read more] (Sushi) & Jorge (Mexican). Thanks for a great family trip.

Bahia Principe Escape Sian Ka'an: Excellent Resort!

Love this resort! Third time and it is only getting better! Food excellent top notch drinks, coffee extra touches example help yourself to champagne in lobby in the afternoon, fruit trays and luxury snacks. Buffet excellent would like to thank Eric and his team for their excellent service and attention to detail. The entertainment team Jonas, Emma and the rest all wonderful loved Zumba at the beach and the crazy games at the pool. This whole resort is definitely 5 plus stars.. The Alux and [... read more] Maiko restaurants are very good and a must would like to thank all the staff and management at those restaurants they were excellent. Thanks again for another wonderful stay!

Bahia Principe Escape Sian Ka'an: Excellent Resort!

Love this resort! Third time and it is only getting better! Food excellent top notch drinks, coffee extra touches example help yourself to champagne in lobby in the afternoon, fruit trays and luxury snacks. Buffet excellent would like to thank Eric and his team for their excellent service and attention to detail. The entertainment team Jonas, Emma and the rest all wonderful loved Zumba at the beach and the crazy games at the pool. This whole resort is definitely 5 plus stars.. The Alux and [... read more] Maiko restaurants are very good and a must would like to thank all the staff and management at those restaurants they were excellent. Thanks again for another wonderful stay!

Grand Palladium Kantenah: Phenomenal Complex

This was our 6th time to the Grand Palladium! We love it here. It is a huge complex with numerous activities, entertainment options as well as expansive pools and beautiful beaches with ability to snorkel right off the resort in beautiful reefs, swim in salt water pool or play in the white sand! We travel with our now ten year old son and find the resort to be very safe. It is a large facility set in the mayan jungle and we enjoy the natural surroundings, the flora and fauna. We enjoy walking [... read more] but if you don't, this resort is not a good option however they offer shuttle and train services to get around. The entertainment, rooms, service and impeccable grounds at the Grand Palladium are truly GRAND!