Melia Marina Varadero: The Level saved us

The hotel is looking pretty run down for a less than 8 yr old resort. The Level Rooms on the 6th floor were in good condition freshly painted or perhaps better maintained. Our first room was on the 5th floor and we were told it was a Level overflow type room. It was awful. Mould in the shower, cracked tiles dark hallways to the room, smelly room and so on. The view poolside was great and it was nice and quiet compared to our 6th Marina View room which was very noisy at night. With guests in the  [... read more]lobby and entertainment marina side Service at the Level bar and restaurant was fabulous. The atmosphere quiet. The food pretty good. Often resort is running out of things. Lobster, burgers,wine, bread, pizza, vodka, ice, cheese something different everyday. Al la Carte restaurants are hit and miss and not even close to theme - no pizza or Italian food at Don Pepperonis ( described as pizza and Italian restraint ). No Asian at the oriental. ( says sushi and oriental Food ) it was stir fry frozen veggies. Pad thai made from Spaghetti noodles and Indian food that really was horrid. Buffet food was good. Pasta bar always a good option. But it’s loud and disorganized and often lacks glass wear or cutlery but staff is trying their best to keep up. The Level Upgrade well worth it - if the buffet was too busy or the lobby bar to difficult to get a drink we just went up to the 7th floor bar and restaurant. Always quiet there.

Gran Muthu Cayo Santa Maria: Beautiful beach, amazing weather and friendly staff

My family spent 7 days here and had beautiful weather and found staff to be amazing and friendly. Asking them their names goes along way. This is our 8th visit to Cuba, 5th to Santa Maria and there was an obvious difference with the food. Less variety, lots of reuse of items. People were sick. The resort is doing the best it can with the shortages the country is facing, but go with this in mind, and keep expectations in line.

Iberostar Coral Holguin: Amazing resort 🌴🌴🌴🌴🌴

I have been to Cuba many times ,Jamaica Mexico and Dominican This resort has only been open Little over a year. very clean, modern, well laid out grounds snorkeling was excellent right off the beach food was good, staff/ butler were excellent: 5 ⭐️ ⭐️⭐️⭐️⭐️ Will return to this resort

Iberostar Origin Bella Vista Varadero: Another wonderful vacation

This was our second time at this resort in the past 6 months. Yes, we read the reviews the first time and again the second time. A few of the reviews that we we read were somewhat accurate, but many of them made us think they had the wrong resort. The staff at this resort are second to none. The rooms, as long as clean, we only slept and showered. But they were nice clean rooms. The food at this resort was better than any resort we've stayed at in Cuba. There was always a good sel [... read more]ection in the buffet. The A La Cartes were also good. The beaches....nothing needs to be said...the best in the world. The pools....well, we only stayed at the swim up pool and it was a pool with great people and excellent service. Our glasses were never empty. The Lobby bar where we spent most of our evenings made our vacation. Yordano and her staff went of of their way to service our needs. And always with a smile. special shout out to Boris, our glasses were filled before they were empty. The entire lobby bar staff made this an amazing vacation. Yes there are a few broken tiles here and there. I'm sure they will get fixed. Small things happen and we would never let those small things spoil our vacation. The staff: These are the happiest staff I have ever encountered in Cuba. So to the management, I suggest you keep doing whatever it is you're doing. These people brings back guests. Would we go back? We are already looking again 😊 Cheer, Dave

Paradisus Princesa Del Mar: Close to Paradise

A long beach great for walking and shallow warm water to allow you to walk out and swim, lots of beach activities. Pool side could activities are very limited , seems older folks stay by the pool and more active folks by the beach Rooms are clean , liked the concept of smaller buildings throughout the complex, lots of different foods but seems to all taste the same, a bit of spice would help.

Hotel Los Cactus: Decent for the price

The property itself was very clean and maintained. The food was mediocre and they seemed to have ran out of a lot of options. Most of the staff were friendly and welcoming. We only spent 3 days so didn’t get to experience much of what the resort offered in terms of activities. Overall it was a decent place to stay for a short getaway.

Valentin El Patriarca Varadero: Very Accommodating

Pool was lovely, people friendly, very accommodating, al le carte’s were great, beach wasn’t as big as I have experienced in Cuba before. Distance from then airport wasn’t too bad. Overall we would return!

Brisas Guardalavaca: Consistent Hotel

Been to this resort several times, villas are getting a little tired but more than sufficient, grounds are kept in good condition. Food sometimes seemed to be in short supply for ie. only one day in 7 were there any type of potato at snack bar which is to bad as there were quite a few children and looking for snack food, no condiments for several days also ran out toppings for pizza! Beach is great, lots of sun and shade! Would definitely go back... but feel that they are struggling.

Club Kawama: One of my favourite places for fun in the sun.

This hotel is old but full of charm and fun people. The grounds were kept beautifully while I was there considering there were a couple of downpours that knock lots of leaves etc. down from the trees. 3 a la carte restaurants and the buffet have lots of food choices, I am always able to eat good meals while there. Friendly staff everywhere to help you. Love the shows in the evening. The rooms I have had were clean with some repairs needed. However I am not there to spend time in the room, except [... read more] to have a good nights sleep. The beach and pool are amazing.

Grand Memories Santa Maria: GOOD POTENTIAL

I have a limited review as only 2 of our 10 days were spent at Grand Memories. After arriving at the hotel at 1:00, our room was still not ready so we strolled the pizza hut, the grounds and checked out the beach - all looked very good and clean. By 5:00 our room was still not ready so we checked with our Sunwing Rep and she went to the front desk and got our key. The room was 'tired' and the door to the room looked to have been broken sometime in the past. Our linens were damp and we put tha [... read more]t down to them having been recently washed and maybe not quite dry. We tried it for the night and in the morning they were still damp and our clothes began to get damp. Then we discovered some mould on the wall, ceiling and bedskirt. We asked to be moved to a new room but the hotel was full. We told Sunwing and they asked if we'd like to go to the Ocean Casa Del Mar, 5 minutes away. We'd stayed there twice before and agreed to go there. We enjoyed our third trip to the Ocean Casa Del Mar and as a result, my ratings of the service and facilities at the Grand Memories is very limited. My rating is based on 1 day and limited exposure to the resort. /bc

Valentin El Patriarca Varadero: Great

The hotel was great, even the food was good. Only downside of that was the temperature of the food was not hot. The beach was good. It is a 2.5 hour drive from the hotel to the capital of Havana. We took the small group option and had 6 person , personal tour of the old city. Would recommend that tour to everyone!

Playa Caleta: Beautiful Beach

You get what you pay for. Nevertheless, the beach is absolutely stunning and very worth it. Definitely recommend to come early to meals to get the best food and service. There are two buildings which you can use the facilities and a load of games and resources. Good trip.

Hotel Roc Casa del Mar: Great Time

We spent two weeks at the resort. Food was very good, our room was kept spotless, grounds were pretty. The pool was great...the beach even better. We enjoyed a few shows...sometimes we were in bed early tuckered out from all that sun! Service was excellent. We will return!

Valentin El Patriarca Varadero: The resort offered everything we were looking for.

The rooms were great. Loved to be on the ground level and just walk out the French door to our patio and being so close to the pool. All buildings so easy to find. We enjoyed the apartment, even if we had to be on the second floor. The layout is great. The room was kept very well, with clean sheets almost daily. We got an extra bottle of drinking water, after just asking. We were within a couple of minutes of walking to either lobby, dining area, beach. We enjoyed the coffee at Mike’s coffee  [... read more]shop, just beside the lobby. The coffee in the dining room was not so great, but with Mike being nearby we got what we needed. Everyone was so friendly. The atmosphere was so nice. We truly appreciated the service we received from Tripcentral in every aspect of our journey, from booking to flying, confirming return flight...it was all: made so easy.

Blau Varadero: Everything perfect.

The Blau exceeded our expectations. Being accustomed to 5 star resorts my friend and I were not sure what to expect. The Blau truly exceeded our expectations. From the moment we stepped off the bus we were impressed. Gorgeous lobby. Attentive staff. Clean, well maintained. Higher end crowd. Our room (ocean view select) was perfect. Large, gorgeous view from the 10th floor. Oversized bathroom. The pool area was gorgeous and also well maintained. We went to every one of the 4 restaurants (3 full a [... read more]nd 1 snack area on the beach) and 4 bars and were impressed with the quality and selections available. The beach was clean and gorgeous. Lots of lounge chairs and attentive staff. Fun games led by engaging entertainment staff. There was nothing about our stay that I would have changed. I will be back!!

Playa Pesquero: its a nice spot . wouldnt go any where else

the tennis was excellent there however they could spend a little to repair and maintain the courts so all. the facilities and all the other sports equipment can be used that they have at the same time....

Sanctuary at Grand Memories Santa Maria: Love Cuba

The resort needs some upgrades, lack of some alcoholic beverages and food at times. The overall experience was great. Staff was kind, grounds were clean, rooms clean and ocean beautiful! Marlon was our absolute favourite staff member, went above and beyond to make our stay a memorable one 😀

Valentin El Patriarca Varadero: 1st time in Cuba would be my last!

Sun, sand, pool and drinks were great but buffet was terrible! Ala carte restaurants were ok but not everything on the menu was available. Public washroom often ran out of toilet paper.. patio door didn’t lock, bug bites and mosquitos were bad... bring antihistamines... room water/pop and beer were not often refilled. Exchange is crazy expensive $100 pesos to $150 CDN. Excursions were great but long days... Jeep excursion was 11hrs..: Was having GI issues the whole trip... ate French fries f [... read more]or breakfast as I couldn’t stomach buffet.

Resonance Blu Varadero: Amazing family resort

The resort was huge and staff were amazing! The kids had a wonderful time at the kids club. The upgrade to diamond club was certainly worth every penny! Private beach area was great. Our favorite meal was at the Japanese restaurant and the buffet on the Wednesday night was just amazing!

Muthu Colonial Hotel: Our eleventh trip to a piece of heaven.

Like many of the hotels in Cayo Coco, the Hotel Colonial suffered from the hurricanes in the recent past. Their recovery has been slow and hampered by the missed promises of IBEROSTAR. Since CUBACAN has taken over the resort there have be significant improvement to the place. The age of the Colonial does present problems. The grounds and condition of the the buildings has significantly improved since we were there in March 2019. They are still battling with 1963 technology as far as hot wa [... read more]ter, although we had hot water for 6 of our 7 day stay. The staff were phenomenal as always.