Ocean Coral Riviera Cancun: Very nice resort

Junior suites are exceptionally clean and spacious. The variety of restaurants is excellent as is the diversity in pool environments. Staff were very friendly. The ocean was quite rough and beach had seaweed.

Bahia Principe Explore Coba: A Dream Vacation!

No words can explain how much fun I had in one week at Grand Bahia Principe Coba! Everything was so perfect, the hotel is amazing, the staff always so happy, service is 10+, swimming pools and the beach OMG just increatible!!! I will be going back very soon, and recommend everyone to check it out, you will be amazed!!!

Grand Palladium Riviera Resort And Spa: Lovely resort but issues with the room

There were many things about this resort that were great. The food was amazing with so many great choices of restaurants - this was without a doubt the best part of the resort. The beach itself was lovely, but we were unable to swim in the ocean because it was just too rocky and waves too high. However, the resort did offer a salt-water pool that was fed by the ocean which was great and a very large pool. The staff was absolutely lovely - very friendly and helpful. The resort is HUGE - basi [... read more]cally four resorts in one. It was a little bigger than we like, however, they did have several options for getting around - water taxi, pick -up vans or walking to get to where we wanted to go which allowed us to see all the local critters - fun. The location was very good and allowed us to see a lot of local sights - ruins, snorkelling with turtles etc. Unfortunately, our room left a lot to be desired. There was a lot of black mould in the room - it was all over the pull-out couch (which we needed) and on the cushions. The smell was very bad and there was concern about it spreading to our clothes. I washed EVERYTHING when we got home. Also, it was very noisy - we had to call security on two nights.

Grand Sirenis Mayan Beach: Tranquil,safe and oh ya beautiful

personally, I am not a big fan of resorts.. But this one gets a gold star! Excursions were out of this world..Our pick ups were on time and people were very nice. Staff at the resort are polite and always smile. Food was OUTSTANDING, whether it be at the buffet or fresh meat and fish be barbequed on the beach.. Yes on the beach. The resort spans alot of land so you can go for walks everyday. It is also clean. Cant say enough.. I would %100 go back. Think that says it all.

Bahia Principe Explore Coba: Best Resort I've Been To!

This is a huge resort, lots of things to do. You never get bored. The staff will go above and beyond to make you feel welcome. The food is simply amazing, there is a wide variety even for the picky eaters out there. We had an amazing stay and will most likely go again next year!

Blue Bay Grand Esmeralda: SMALL VILLAGE FEEL

THIS WAS MY FOURTH TIME STAYING AT THE BLUE BAY, NOT THAT I'M A CREATURE OF HABBIT BUT THAT THERE ARE SO MANY THINGS I LOVE ABOUT THE RESORT. WONDERFUL RESTAURANTS PERCHED ON THE OCEAN. LOVELY, FRIENDLY STAFF, EXTENSIVE BUFFETS. THE AREA IS FAST YET STILL A 10 MINUTE MEANDERING WALK ALONG A WELL KEPT FORESTED GARDEN WALKWAY (WHICH DOES HAVE LITTLE TROLLEY CARS THAT CAN TAKE YOU FROM PLACE TO PLACE IF YOU SHOULD REQUIRE ASSISTANCE) NIGHTLY ENTERTAINMENT, MARKETS AND WONDERFUL BOUTIQUE SHOPPING [... read more] ON THE GROUNDS. CONVENIENT BUS SHUTTLE TO PLAYA DEL CARMEN DAILY FOR FURTHER SHOPPING AND LOTS OF POSSIBLE EXCURSIONS IF GOING TO SEE ALL THE MAYA RUINS OR SINOTES. AND GYM FOR BURNING OFF THAT OVER INDULGENCE AT THE BAR AND BUFFETS. OF COURSE I WILL GO BACK EVEN THOUGH THE BEACH IS A LITTLE SMALL AND ERODED.

Bahia Principe Explore Coba: Great resort!

This resort is great!! The staff here is fantastic! The suite was very clean and the grounds were kept immaculate. Everyone was very friendly and helpful. Food and entertainment were great. No problem with transportation around the resort. Had a great time and cannot find one thing to complain about!!

Bahia Principe Escape Sian Ka'an: Must Go Here

Top notch. No complaints. Clean, exotic, spacious. Welcoming. Great food with lots of options for all types of eaters; regular, gluten free, vegetarian, vegan. Lots to do at the hotel or close by arranged by the hotel or through the tour company. Staff was exceptional, friendly & helpful. We really liked the freedom to go to the different hotels trying different a la carte restaurants or buffets or entertainment. We had a fabulous time & will definitely go back!!

Royalton Hideaway Riviera Cancun: Amazing resort

Amazing resort everything was wonderful from the service to the food to the accommodation would go back in a heartbeat.Service was best that we have ever received at any other resort. Location was close to the airport about a 15 minute drive

Iberostar Waves Paraiso Beach: Fabulous resort

Absolutely beautiful location outstanding service excellent food unlimited wildlife roaming the grounds fabulous evening entertainment pristine beaches the entire week was so fantastic if we could have we would have stayed another week

El Dorado Royale: Beautiful resort if you pick your room wisely!

hotel is beautifully maintained and has amazing staff - we never had a moody staff member! Food is exceptional! Recommend upgrading to a premium room to get exclusive use of a quieter pool. You can always sneak into the other more exclusive areas of the resort which have more pools abd pool bars! Main pool is loud & the towel game is strong. Beach isn't great. Entertainment was varied and decent quality. Overall I recommend this resort and was super happy with my travel advisor's recommenda [... read more]tions!

Iberostar Waves Paraiso Beach: Amazing Resort

This was a very amazing Resort most beautiful grounds the wildlife peacocks flamingos swans all sorts of birds iguanas the lemurs was awesome the hospitality was great the food was awesome and the public service was great

Bahia Principe Explore Coba: Very relaxing Vacation

The hotel was very nice. Well maintained. Rooms were pretty clean. Beds and pillows need to be upgraded. Pools were great and clean also. Could use a washroom around the swim up bar. Good food thru the entire resort. The resort is huge, but the trolleys come frequently. Over all great resort. Very nice staff

Bahia Principe Explore Coba: Great resort

I enjoyed our stay and the Bahia Pricincioe Coba, the grounds were beautiful, the food was great Andrew the entertainment was wonderful. A wide variety of things to do for all ages. The trams run often, the pools are kept up.

Grand Oasis Riviera: Won't Go Back

Did not meet our expectations. Washroom stunk like a sewer. Air conditioning only on and off - temperature adjustment and low, medium, high settings did not work. They served drinks in glass at the bar, resulting in broken glass around the pool deck. We reported this twice, and no one came to sweep it up. Beach chairs old and worn - sunk through and had the support beams in my back. Only good chairs were around the pool. AlaCartes easy to book, but food was not up to normal Mexican standa [... read more]rds. Had to pay $6 per day for use of the safe. Nobody else charges for these. Staff was polite and friendly.

Grand Sirenis Mayan Beach: Loved this hotel

We have been to Mayan Riviera 5 times and this is by far our favourite resort. The staff were friendly and helpful at all times. The grounds, rooms and restaurants were always clean and beautifully maintained. The pools & pool areas were always clean and bar service was excellent. Our family loved the lazy river and our time at the beach. We found it safe for everyone. Please remember water shoes as certain spots are a little rocky. The afternoon bike ride (1 1/2 hours) with Marco was great  [... read more]fun and very informative, I highly recommend it. The staff at the kids club were outstanding. Our children (6 and 8) really enjoyed their time there and we had absolute confidence in the staff to care for our grandchildren. My only complaint was I felt the food at the a la carte restaurant (Steak House and Brazilian) were disappointing compared to other hotels we have been to. The service was OK however we all felt very rushed through our meal. We did dine at the Japanese restaurant on our last night & I would recommend it. The chicken and beef were delicious and the chef put on a great show. All meals at the buffet restaurant were great and the service was prompt and courteous.

Barcelo Maya Colonial: Can't beat the beach and pool area!

Our family (kids aged 6 & 7) travelled to Barceló Maya Colonial between Jan. 13-20, 2017. Overall, we loved the resort and would highly recommend it. First the positives, the beach and pool area were phenomenal. Beautiful white sand and expansive beach since you can walk the length of the 4 Barceló hotels which are side by side. Bring water shoes though if you want to go in the ocean since it can be a rocky entry. There are countless pools so they never feel crowded. The property is kept immac [... read more]ulately clean. Lots of wild life (giant grasshoppers, iguanas) and dolphins on the property, which the kids loved. Our boys also love Pokémon Go and there were a ton of Pokestops and gyms on the property. The kids waterpark was amazing - the one on the Colonial property had fantastic slides and was good for toddlers up to pre-teens. We used the kids club several times and the boys enjoyed going there. Nothing fancy - we wished that they would vary the schedule a bit. We really enjoyed the buffets and a la carte restaurants and thought the food was excellent. Although this is a huge resort and was booked to capacity, we never had trouble getting loungers at the pool or beach, even late morning. Restaurants seemed half empty and service was always very prompt and, for the most part, friendly. Our only complaint was that the room seemed musty and the beds weren't the firmest. We had a garden view, which looked upon some trees, shrubs and other buildings. There are no oceanfront rooms at Colonial. You can get these at Barcelo Palace next door. We tried to upgrade to Club Prime, which we hoped would get us a pool view and better beds but they were sold out. We had a great time travelling with Air Transat - if you have kids make sure you join the Kids Club prior to your trip. There is a dedicated check-in desk, plus your baggage gets tagged so it is removed from the plane first. Overall, a wonderful experience at the Barceló Maya Colonial.

Paradisus Playa del Carmen: No need to go anywhere else.

This resort was more than we ever expected. There was nothing you needed as it was all there. The cleanliness was unbelievable; from repainting literally everything to sweeping, table service, wiping everything down, washing all glass every day; this resort looked brand new. The rooms were beautiful and the air conditioning worked perfectly. Rooms are very large and quiet st night. Food was outstanding and the people that work there speak English very well. You are treated like royalist. Would d [... read more]efinitely recommend and go back. Oh, and the beach was beautiful it too was cleaned daily of any debris including seaweed.

Akumal Bay Beach and Spa Resort: Horror by beautiful Ocean

My Experience. First before I tell the cons which are many . Ill start with the pros- The hotel is right by the beach- ocean. The view is wonderful. I'd say the best rooms are the Penthouse. I really like my privacy so this was best. It's in my opinion for seniors or a very mature crowd. Really easy piano playing during breakfast with stunning views of the ocean . There was a wedding party. They played American classics and Rock in the main bar. The kids that were there very well behaved. We n [... read more]ormally go to adults only . The resort was at the end of the strip so there wasn't to many Locals around( con- I don't trust the fact that locals can just come around) usually the resorts I stay at are gaurded. I ate mainly at Mexican restaurant an French for dinner . I didn't eat any sides on any hot tables Only boiled beets and requested mashed potatoes. French restaurant was very good. They boiled the Solomon before grilling it. That to me is a waste . I requested it be grilled. All fruits I washed and cut myself. I don't drink. And the only water I drank was bottled even though everyone drank the distilled water from the jugs. Breakfast I had oatmeal or omelette and pastrys that came fresh. Coffee was amazing so was the view from the buffet which is where we ate breakfast. I was terrible food poisoned which is why I was cautious to what I ate. Before I got sick, I had roasted pork a small portion from the buffet. It was good and I was fine. I ate fish prepared in front of me. This to me is a 4 star maybe. If you stick to these foods I listed. I was there for 9 days. The room even though was a penthouse was nice but as you read not kept . Apparently the hotel is 25 years old. And up until 1.5 years they only had one restaurant. All the other hotels along the strip had tons tons of locals, and so many people looking like a party. Secrets , bhaia and so on. We liked tower 3 because in front of us there we're lots of rocks and unable to swim. We spent a lot of time together on our private terrace looking into the ocean. Not an obstructed view and we are convinced that's why it was quiter, and no locals. Because of the rocks and the inability to just come out and swim. The ones that made it to us we're nicer looking little families .my concern is safety . I also am not a party person. But my fiancée was totally appauled of the selection of food. He felt limited . I agree. I spoke Spanish this helped. The best service was at the Mexican restaurant and French. Holi was so very sweet at the Mexican restaurant. Really set a great 5 star ton. We loved the guacamole. There was also an older gentlemen at the buffet that seemed to show the others how to conduct themselves, as they seemed unserviceable. We were able to see beautful fish just snorkelling outside And a big turtle eating . Ocean was magical. Now for the country cons! When we arrived at the hotel. They claimed they had zero knowledge that I requested the 3rd tower. They want d to put us in the 1st which was by the pool. If you like little action then that's the tower. We like peace and quiet. The room was not cleaned. The jacuzzi tub was filled with hairs. Small curly hair- I believe it was pubic hair Not bugs or flys or a long hair. The slippers they tried to give us were used!!!! Not in the plastic.The bed was broken , the corner by the head rest the foot was very loose. The umbrella outside was broken. The sliding doors to outside didn't close properly. So outside air was always whistling in. And there where stains on the couch and side of the bed. I wanted to cry!!! I had just been proposed to. This was supposed to Be romantic . I asked for the manger to come up, as I already called for a repair man and a cleaning lady to please come up with products and bleach. He came to fix the umbrella outside which was broken . He told me he fixed the jacuzzi also. I explained it was filthy I asked both in Spanish and English for a cleaner to come. She never came so I asked the manger to come up! . Zenia came and was shocked at the room. I explained how can they allow this, I explained if they brought me bleach I can disinfect the tub. serious illness can arise from this and if they didn't understand this the first time around . They offered another room. But the other room the TV was the size of a small microwave. We didn't want to haul our stuff and were just sissapointes at this waste of time and what we got for the big bucks we spent. How could this be a 4 star. This was the lowest rating we we have ever gone to. We usually stay at the Hilton She said she will make sure the room is clean. We showed her the open door that will not close allowing air in. We turned on the Tv in our room . She realized if the volume went up a strong buzzing sound came out. When we came back the room was stocked with actually beach towels and slippers in plastic. Also the bed foot was repaired and they actually cleaned the room and give us unused everything ! They also put a tint on our screen, we felt it allowed too much light threw the bathroom which is all open concept , we didn't want to be woken up. As when we work we begin at 7:30 am- this is our vacation. We appreciate the tint. They also bought up chocolate covered strawberries . We felt this is how it should have been upon entrance- after all this was the penthouse suite! 3 days later I was food poisoned . It's was almost 11:00 am . I went to there 24 restaurant and asked for a burger to be grilled up. They said no they could not. It's still breakfast and pointed to the hot tables. I said I didn't want that food, please grill a burger as its a 24 hour restaurant and burger is on the menu. He said they didn't have, then he said ok. He went to the back and few moments came back w a pale burger. I cut it on the side. It was not cooked. I asked him to place this on the grill for longer . A second later he came out with a very dark grilled burger I asked if it was fresh? Bc it wasn't the one he gave me and I thought they said they didn't have any. He nodded said it was fresh! I had this and a juice. I got fruit cut up on the display tables. I got terribly sick. I had fevers chills and was in tears in convulsions throwing up and diarrhea. I was in so much pain. I wasn't able to eat anything for some days. Only rice , A few days later I woke up my body very very sore. I have s knot in my neck from the bed and the constant draft blowing in. We had cooler nights. I was thinking to get a massage for my very sore body. I called Sunday front desk and asked for tea, boiled water with lemon on the side and if they can bring Me fruits uncut. Like a fruits basket or even a Papaya or mango, plums. He said they could not.. I asked that they please do this I haven't eaten and I Can't eat food that has been handled or left out. I wanted to wash it myself. He said he wasn't able to, hours later no tea came . No hot water came . Nothing. I was so disappointed and so is my fiancée , we paid over $$$$$ in air plane seat upgrades, I didn't have the desire to spend more money even though my body was so beaten up from my sickness and the terrible bedding. I had an accident in the bed, because of the trauma my body endured, I was pushed into menstruation almost two weeks early !!!! I was very healthy. My body was not able to handle this constant vomiting . So I began to bleed. When we checked the bed we noticed faint stains, we wondered if they cleaned the sheets. They did they are so thin!!! The stains where from the terrible mattress liner that had not been changed. The sheets are practically see threw so the stains are still present. I am appalled! Further more, we arrived Monday . Tuesday I was there at 9;00 am as this is when I was supposed to meet Sunwing rep to let them know I DO need a ride to the airport. As this was our responsibility to do so, they were late . I waited and when I asked her about the tour to chichen Itza , that I was all amped up to see the night light show and take the all day excusion I had heard about ! The Sunwing rep said this hotel doesn't offer it . And the train was because the buses stop coming back at 5;00 pm and we would have to stay there overnight and get a room there. She advised we contact them ourselves. I realized then something was wrong with this hotel! It took four days to get a hold of another rep! They weren't on site ever!! On the Friday we were offered a trip to Coba and Talum with lunch for $88 U.S. From the tours on site The Sunwing nexus rep says they offer it for $145.00 with Nexus. We went with the other company. On another occasion I asked for hot water for tea and the man said no!! I said what!!!! Are you the man that didn't bring me my tea last time!!! He said ok we will send it up! Be warned. Yes the beach is lovely . But it wasn't worth what we spent. This is how we felt. Maybe if I wasn't so sick and the penthouse was clean and the doors closed and not let wind in , and I didn't hurt my neck with the draft. But it was slot if money for such a tight selection of everything .

Grand Sirenis Mayan Beach: Best resort we have been to.

Beautiful resort, great, attentive staff and excellent food. Our room was large, clean and comfortable for our family, 2 adults and 2 children. Many swimming options, pools, lazy river and beach. The main pool has a ramp entrance which is great for little kids. Beach is amazing and beautiful. There is a little area where you can see schools of fish! We used the kids club a few times, our children lived it there is a reading pool where the children are supervised, crafts and other activities [... read more]. They also take the kids for lunch, ice cream, dolphin show etc. Buffets were great, excellent theme nights the steak house was disappointing, Brazilian was ok and Japanese was excellent. This is a large resort with lots of walking, I didn't mind but my husband did. There are shuttles you can catch to cut down on the walk. We did the afternoon bike tour which is a must. You learn so much about the resort, it has 2 cenotes. An easy ride and very interesting.