Muthu Playa Varadero: Good First Stay

We had a little bit of problems with the hotel at first but then when we talked about our issues they nicely took care of us. The place was nice. some of the floors have leaking ceiling, or the light doesn't work or the rooms smells weird but most of them are OK. The food was decent. The beach is amazing through and the staff and really nice and welcoming.

Barcelo Solymar: Honest review!

Since I've been to this resort 4 times I've got plenty to write .Rooms are big and comfortable as well as the beds. Food needs to diversify and certain options were consistently unavailable. As if they don't even have them. Almost every time I went to the snack bar they would only serve burgers pizza and hot dogs even though the menu had 6-7 other options . When we had a la carte dinner the menu had plent of options , food and drinks . However we could only order pizza and pasta and they only ha [... read more]d one beer available . Menu said it had Heineken corona and etc. However those were never available and they never have been everytime I've been before . This wasn't an issue for myself since I knew availability was always an issue in Barcelo However if that's the case that should be removed of the menu . Another thing I noticed this visit is that the lobby bar actually had premium imported alcohol however we were asked to pay for it. And why is this an issue , well we paid for all inclusive and usually there is a disclaimer that states only domestic alcohol is free and without that disclaimer one would figure domesti and imported would be for free . This needs further clarification as some people would maybe want to pay the extra when booking the trip to enjoy unlimited premium alcohol with having to bring the extra cash for premium alcohol . In the moment it seems as if the bartenders were trying to take advantage and make more money for them selves and this is not a good image . Our over all experience was amazing , since I knew what to expect . Except this time I know tourism is changing in Cuba and I figured honest feed back is the best way for Barcelo to improve for tourist to continue coming back instead of going to better places . In the end it's these small little things that make a difference for tourist and I'm sure others have noticed this and others will. As for trip central , the travel agents Shauna and Teelah were very helpful and nice . I appreciate all of their help. They deserve the recognition.

Barcelo Solymar: Awesome

The hotel was awesome, The food was much better then expected, the staff is friendly and welcoming. I would suggest to anyone from young to old because there is something for all age groups. The lobby is great, their coffee even better!

Grand Memories Varadero: Nice place but not 4.3 stars.

Had a problem with my room. (Cockroaches), when presented the problem to the front desk it was met by a "sorry we are too busy to help you and there are no other rooms available." The public relations lady was also going around trying to tell me that she had to talk to her boss who was on an endless meeting. Another public relations rep. Passed by while the first one was on the phone supposedly looking for this famous boss, she asked me what the problem was and within minutes I had a room with  [... read more]an upgrade. Then she took me to a male rep. For sunwing who also was extremely helpful. I understand it's the tropics and insects will crawl wherever they can but some of the staff was a little too brush off for me. Kudos to the other two who took my complaint seriously.

Resonance Blu Varadero: Very Disappointing Hotel

Food: There are two buffets open. One in the main lobby for breakfast, lunch and dinner. Hours for lunch are very limited. And one on the beach only open for lunch with limited selection. Overall food is bland and nothing special. Lots of flies. The best food was the Japanese restaurant. Although, very hot because the air conditioning was broken. The female washroom was out of order so had to use the mens. There are snack bars which only offer hamburgers. Offered hotdogs only once during the  [... read more]week we were there. Beach: Very nice beach area and ocean. They did do some activities but none that we participated in. Others seemed to be having a nice time though. You get one beach towel and if it's lost you owe 15 CUC. You can exchange your towel at the pool hut but I went several times and each time they didn't have any new towels. Nor did they know when they would be getting new ones. Rooms: We checked in when we arrived early morning and went to our rooms. We were a group of 15 and six rooms. Each room had no sheets on the beds and no towels in the bathrooms. We waited until 5 pm and still no linens. We asked to change rooms which we did after some complaining. The rooms conditions were not great and in need of repair. The facets were rusty and covered in lime. The bed sheets have stains. The towels were always grey and had stains on them. No clock in the room either. Staff: The staff is overall very nice and the maids/bartenders seem to try very hard. The restaurant staff are indifferent and the reception staff aren't particularly helpful. No one ever knows anything and they say yes, sure no matter what you ask. Entertainment: The evening entertainment is very good. It is the best enterainment that we have seen in all inclusive resorts. I was told that the hotel was under new management. It was much better before.

Resonance Blu Varadero: The Varadero Experience

As expected the food wasn't too great but we knew this going in what I did not expect was the horrifying state of the rooms. There were holes in the bathroom wall, mattress opened at the seams and it felt like sleeping directly on springs. The covers were stained and the same for pillowcases. Although there's much to say about the hotel itself the cleaning staff was fantastic and the beach was splendid. These redeeming features however did not make up the fact that the pools did not seemed to be [... read more] cleaned along with the fact that. hotel did not have clean beach towels for the entire duration of our trip.

Sanctuary at Grand Memories Varadero: The resort that could......

There is a lot of potential for this resort.... but unfortunately missed on so many points. Everyone knows you dont go to Cuba for the food, but we actually found rocks in our food :( . The roomed they booked us into had two beds.... even though we booked as a honeymoon package. They were painting in the rooms beside us, which made us sick and despite numerous requests to be moved - took 3 days to move us. Having said all that, the rooms were not clean, the beds were hard as stone.. We [... read more] were supposed to have a butler assigned to us as a part of our Diamond Club, Santuary booking - but they were largely absent and not helpful. The water stopped working on one of the days, so toilets did not flush. The washrooms on the grounds were appalling. Filthy dirty and NEVER any toilet paper.. What made up for it was the well made drinks, entertainment staff and well maintained pool. This resort needs a serious look at overhauling the management,our experience could have been made a lot better if the staff was happy and didnt overlook details (like toilet paper in the washrooms!) There are better options for a stay in Cuba that this resort.

Hotel Los Cactus: Excellent resort

First of all the staff was very helpful and friendly, food was good the rooms are very clean. The resort amenities are excellent, beach is fabulous and the access to it is very convenient only less than 5 min walk.

Barcelo Solymar: Amazing resort!

Although the food wasn't the greatest, this resort and the overall atmosphere made my stay so worth while. Definitely for a younger crowd, but every night was a good night. I would recommend staying in the premium rooms, they're the best ones.

Resonance Blu Varadero: Disappointing Hotel

We arrived to the hotel Memories Varadero late morning Saturday. We checked in and went to our rooms. There were no sheets on the mattress and no towels in the room. It looked like it had not been cleaned yet. When we reported it to the front desk, they said that there were no sheets or towels in the hotel yet. They send the linen out of the hotel to clean. We were a group of 15 and had six rooms. All rooms did not have linen. It was 5 pm and still no linens. We asked to be moved to room [... read more]s closer to the beach and the activity pool. We got moved and there were sheets on the bed and towels in the bathroom. The sheets and towels were stained and grungy. We had the same beach towels all week. Again, to beach towels to be able to change. The food at the buffet was limited. It is very bland. They ran out of dishes so had to wait for them. There seems to be no supervisor. Staff are very slow. No order at the buffet lines. Drinks are different at every bar. They seem to run out of drinks that they advertise. Entertainment is the best we have seen at any of the other all inclusive we have been to. I realize that the rating of 4 stars is different in Cuba than in the America's but it is not even a 3 star. I would definitely not recommend this hotel to anyone.

Playa Caleta: Its good not bad

The hotel was very nice and the rooms is clean. But the food was bad.. The internet was very bad. But the food was really bad. They most to fix that ... thank you ...

Iberostar Origin Laguna Azul: Dado Ben Brith

had big problem in my room took lot of pictures and show to the customer service and they agree to change my room received a more expensive room but this room had different problem but was better than the first one ,It took 2 day to fix plumper problem The safe was not in the closed cabin just on top of shelf ,took a picture holding the safe.

Sirenis Tropical Varadero: Quiet resort

This hotel is well kept. The rooms, resort grounds. Beaches are lovely. The food was not great. There was no chicken and not many veggies salad was available one day. Staff were very friendly. We had not hot water until our last day. They also did not have our reservation when we arrived. However they did upgrade us to an ocean view.

Melia Varadero: First time in Cuba was Amazing trip

We had an all inclusive package which is great deal. Amazing place for family vacation and couples. Our room are neat and clean everyday, food are great and lot's of selection especially the desserts. The pool and beach are beautiful and clean. The staff are friendly and I love nightly entertainment. I can't wait to go back on this place.........

Barcelo Solymar: Not satisfied

Stayed with a young family at the BARCELO for 4 days in Aug 2016. Hotel/room: Very old and un-kept, although we did see some people doing some paint jobs. Plastic cups found throughout the day in the pools, which are not cleaned (people found swimming at 4am). Food: good seafood, but very average same food, recycled 3 times during the day. Lots of fliees and birds on the tables. No AC for 2 days. Staff: biased. some are very caeless, a few go above and beyond.

Melia Marina Varadero: Melia Marina Varadero Hotel Review

The grounds were well kept and the service was not bad. The rooms were clean, but the beds and the pillows need to be upgraded.The food was so-so. The best part of the trip was the beach. The water was warm and the sand was like sugar.

Palma Real: WONDERFUL

THIS RESORT WAS AMAZING. STAFF WAS FRIENDLY AND THE ROOMS WERE CLEAN..I WOULD STAY HERE AGAIN..ENTERTAINMENT WAS FUN ALSO.. I WISH THERE WAS ALITTLE MORE AVAILABLE FOR CELEBRATING A WEDDING TO A CUBAN. IT SEEMS UNLESS U HAVE 10 TRAVELLERS FROM CANADA THERE IS NOTHIONG AVAILABLE ALTHOUGH I WOULD GLADLY BRING IN 10 FAMILY MEMBERS FOR THE DAY TO ENJOY THE CEREMONY. WE HAVE HAD TO RELOCATE OUR WEDDING FOR THIS REASON. WE GOT ENGAGED AT PALMA REAL AND WOULD HAVE LOVED TO HAVE OUR WEDDING THERE

Barcelo Solymar: Amazing resort!

Although the food wasn't the greatest, this resort and the overall atmosphere made my stay so worth while. Definitely for a younger crowd, but every night was a good night. I would recommend staying in the premium rooms, they're the best ones.

Occidental Arenas Blancas: Great resort

First time in Cuba with my family for one week great resort with amazing beach with friendly staff and clean hotel but rooms needs to be a bit updated. Food was great a lot of selection to choice from but mostly same food everyday when looking at it which made me got tired of eating the same thing.

Resonance Blu Varadero: Was a wonderful vacation to repeat as many times you can

Clean rooms, beautiful landscapes, gorgeous pools, great food,and fantastic entertainment for all ages The most important excellent people Safe for everyone you feel like in paradise and time is your enemy you don't want to leave you really wish for the clock to stop