Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Good holiday for price

Hotel is starting to look tired. Lighting is a huge issue on pathways and in buildings, bring a flashlight. Check in fairly easy and took us to our rooms explaining where things were along the way. Food average for Cuba, no yogurt or cereal to speak of, also some mornings no to little bread for toast. Service was pretty good all around. International and Tex mex al a crate pretty good. Went to the Mediterranean and they had stuffed chicken on the menu but ended up with a plain piece of chicken t [... read more]

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Fonzine  - 

Verified Purchaser

Club Kawama: Kawama !!!! Built in 1934,

Don't go there !!! Everything is old and not renovated, the picture are not realistic of what it is in 2020. Same food all day, all week. People are not sympatic. The only do something for you if you tips before, and you have to give a big tip. In my room, I was supposed to be refill in the fridge each day, Nothing done all week. Towel they didn't want to change them each day, they were dirty and wet, but they were putting them back on the shelve and leave it there. The shower curt [... read more]

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Jilly  - 

Verified Purchaser

Melia Peninsula Varadero: Great time

Had a great time,met great people stuff was awesome food could’ve been a little better but the la la carts were awesome . Rooms are nice and clean had some issue with the blow dryer that was fixed the next day

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Private  - 

Verified Purchaser

Iberostar Coral Holguin: Wonderful week in Cuba

We stayed at the Iberostar Holguin, Coral Level. It was the best decision we could have made if you want an adults only experience. The staff were warm, friendly and very accommodating. The resort is stunning, rooms beyond comfortable, and the outside shower was to die for. The food was great except for 2 meals, if you can't find something to eat at one of the 5 restaurants or the buffet, you have a problem. Pools beautiful and entertainment entertaining

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Amylynn  - 

Verified Purchaser

Melia Jardines del Rey: Such an AMAZING beach!

Resort was very large with a good layout. Food was good at the restaurants ( but very very small portions) but buffets were awful. Food was very repetitive and never ever hot. Drinks were all very tasty. Coffee is one of the best things about Cuba! Service was great from the staff.. all were helpful and friendly. I got the week for $799 so all in all for the price I paid i was happy with the price and resort. I wouldn't want to pay much more then that considering the food was not the b [... read more]

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Cdbeeb  - 

Verified Purchaser

Melia Jardines del Rey: Fantastic service

The grounds were maintained well and were lush and beautiful. The staff are amazing and are always friendly and helpful - always with a smile on their faces. The beds were harder than I'm used to but you cant please everyone - so no big deal. We love the people in Cuba so we keep going back. We have visited this resort twice and will likely be back.

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B.charlene.B  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Grand muthu imperial

This resort is just beautiful the rooms are modern and spotless. We had fresh towels every day and our fridge was stocked every afternoon. The pools are spectacular lots of chairs so no rushing early to save one. We have been to cuba 7 times and this resort I would give 4.5 The food at buffet was great so many different varieties of food to pick from. But the A la carts needs much improvement horrible food. Management really needs to pay attention as food quality. We give it 2

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Won't go again

This wasn't the greatest resort right from the start they tried to give us a regular room when we had as diamond club room we had to threaten them to leave if they didn't fix it which they did at 530 in the morning we were so tired from being up for practically 24 hours then we had trouble with them filling the fridge, toilet paper, we had a coffee pot and they never left coffee no matter how many times we asked all in all everything was a real issue and water wasn't supplied like it should have [... read more]

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Mlindo  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good

Amazing workers, very helpful and great entertainment. Hotel needs updating and renovations on rooms and grounds. Beach is definitely the strong point, very clean and beautiful. Food is hit or miss. Japanese is the best a la carte, we went twice. Italian we couldn’t eat at all, do not suggest booking it. The best at the buffet is the grilling stations. We had an amazing meal in Varadero at Mojito restaurant, definitely recommend.

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Private  - 

Verified Purchaser

Playa Pesquero: Wonderful resort!

Really enjoyed our second visit to this resort. As previously the staff and their service was stellar. They seemed to be genuinely happy to look after us. Always smiling and appreciative of tips. Unfortunately the food was off lesser quality than last year but there's always a good selection. Fish is always a good choice. Rooms and all areas are very clean. The beach and pool are beautiful!

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Private  - 

Verified Purchaser

Barcelo Solymar: wont be coming back

food no good couldn't digest nothing (im well aware of the food in cuba been there had better) , elevator wasn't working half the time, ac was barely working like almost asking me for help, patio door impossible to open unless you bench 200lbs daily, room was humid?, got a superior room and no king size bed only 2 double...great deal?, barely any chair at the beach... exchange rate at the hotel was a total rip off (usual but not by tthat much).. all and all I would go somewhere else. I was with  [... read more]

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Bob&pat  - 

Verified Purchaser

Palma Real: value for money

We have visited the Palma Real 8 times since 2009. There have been minor changes over the years. Certain bars and restaurants have been operating some years and not other years. The washrooms in the main lobby have been upgraded to a first class standard. The pool deck continues to deteriorate. The lovely grounds are well maintained and seem to be even better cared for lately. We have stayed in all 4 buildings and have always had basic but clean hallways and rooms. The hot water supply has of [... read more]

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Karen  - 

Verified Purchaser

Valentin El Patriarca Varadero: Great Vacation

Hotel was nice although it wasn't full...we had 3 women to a room and thought they could have given us at least 2 beds instead of one king and we had to ask for an extra beach towel and room towels...resort was clean and staff was amazing...love the bar service on the beach, that is a huge plus to me...first time I have done no reservation a la carte dinners but I like that idea, no waiting in a big line to reserve your dinners, first come first serve...maid service was terrific...had a beach pa [... read more]

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Vince Lively  - 

Verified Purchaser

Melia Las Dunas: Great resort

Las Dunas was a pleasant surprise. We have travelled to Cuba many times (10+) and have been progressing getting disappointed with Cuba and the service provided. Melia Las Dunas changes that the food was good BBQ everyday at lunch was amazing.. the room was well taken care of and the staff was awesome and very attentive. We would go back again

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Private  - 

Verified Purchaser

Playa Pesquero: Cuban 4 star resort

Expansive resort a bit dated. Worth paying the extra for the premium section. Due to the problems they have with restrictions from other countries they don't have some of the extras they once had but still worth the value of the hotel. Great staff great beach. Food was good with what they had, but lacking in variety again only because restrictions . Would return in the future.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Beautiful resort!

We had an absolutely amazing time last week at Melia Peninsula Varadero resort! It honestly exceeded our expectations, and that’s saying a lot as I’m quite picky. The food wasn’t great but that’s to be expected in Cuba. But everything else was absolutely amazing! Great service; clean and very well kept resort; large rooms; incredible beaches; no bugs; even with lots of guests, nothing ever felt overcrowded; family friendly but even as a couple, we had a lovely time. Highly recommend! Tha [... read more]

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Private  - 

Verified Purchaser

Sanctuary Cayo Largo: Disappointed

I travel lots and prefer all inclusive... this is my first review ever...even though I have read reviews of people complaining about the food in Cuba let's face it it's not the best but there's always something you can eat such as pasta... but this was by far the first time that it was all they served that was being prepared in a safe manner....all other foods weren't heated properly... they were left out for hours without proper heat or cooled... the platters were covered with flies ...not a f [... read more]

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Lisa1977  - 

Verified Purchaser

Melia Marina Varadero: Good resort at a great price

Well maintained and the food was good for being in Cuba. I've been to Cuba a few times and the food is normally lacking in taste. However this resort found to be good. The staff and beach make this our favorite vacation to Cuba so far!

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Janet53  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Nice resort

The resort was very clean and all the staff was very kind and helpful. It was my first experience at a resort. I did enjoy it very much, the only drawback for me was that the weather was not all that great.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Wonderful time!

Spent a week at this resort and would 100% return! Beautiful beautiful beaches and such a great little island! The only downfall is sometimes the beaches can be washed away but the beauty is that you’re never far away from something even more wonderful down the island!

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