Riu Guanacaste: Pro's and Con's of Rui Guanacaste

Pro's- the common families were great. They cleaned the floors all.the time, the a la.carte.restaurants were nice, and plenty of lounge chairs to which you didn't need to reserve any. The entertainment staff were great. Lots of activities during the day, including a.foam party, and the evening activities were pretty good. Con's- the rooms were a little outdated. In our room our safe didn't work and our toilet needed repairs. Overall, I would recommend this hotel to others, especial [... read more]ly if they like wild life. Monkeys on trees, iguanas everywhere, and we were lucky to see the release of the baby turtles.

Riu Playacar: Amazing Resort

We just arrived home after a beautiful week at Riu Playacarmen. What we found was that it was just the right size. Not a whole lot of walking to and from meals and the beaches and bars. The grounds were well kept with interesting little creatures bouncing around. Our room was very clean. Food was amazing and the hospitality was great with smiles and always willing to accommodate. We found one thing that was great was that the beach was kept very clean. Most of the resorts had seawee [... read more]d washed up in front but our hotel alone with the other adjacent Riu hotel were kept very clean. Beach was amazing with a lot of chairs to accommodate everyone. The size of the resort was perfect for everything not a lot of people to make you feel crowded and crazy. It ranged from littles to older folks like us. The resort is set up for all accommodations with ramps all around the restaurants and into one of the pools. The only access that you couldn't get with a wheel chair or other accessibility means was the beach but I know that they could help out with that. Thank you for an amazing holiday.

Riu Palace Tropical Bay: Awesome Resort

Everything about this Riu is top notch from staff , restaurants , buffet and beach. The resort is clean and rooms beautiful , who eats lobster 4 times out of 7 !!! Beef tenderloin was also top notch. We will come here again.

Riu Playacar: Great resort

The resort is beautiful, staff are very friendly and helpful, food was really good but not very warm under the heat lamps. Pools were great. Room was very nice although I'm not a fan of the open concept washroom as I travel with my sister. Eliana Anton was my agent and I was very pleased with her, she was very helpful and prompt.

Riu Yucatan: Favorite

This was our third time staying at Yucatan over the last several years and it is still a favorite Food resort beach pool are all excellent and well maintained The front staff is excellent Will and Melisa THANKYOU

Riu Santa Fe: the best one I have ever stay

I have been in Los Cabos a few years ago. This hotel is over my expectation. Every thing is good Including food , cleanness, area, atmosphere, nice staff. the only thing I suggest is the room need a table and chair. The couch is too soft an low to sit on. I am sure I will come back when I come to Los Cabos again . I don't know other hotel will have this level or not.

Riu Palace Riviera Maya: Riu Not What is Used To Be

Have been to numerous RIU Hotels in the past and have always been very pleased. The hotel itself is clean and well kept. That said, the service, food selection, food quality and entertainment are not what they once were. My wife and I are in our 60s. When booking with Tripcentral, we specifically requested a quiet room. Upon our arrival, we were assigned a room beside a very loud ice maker next to elevators not far from hotel rotunda/entertainment stage. Also, the safe in the room did not [... read more] work. After asking for a new room, we were told that Tripcentral did not provide RIU our request for a quiet room, the hotel was fully booked and that the best they could do would be to provide us another room late the next day. To switch rooms, we would have to have all of our belongings out of our room by 11.00am the next morning but couldn't check into our new room till 3pm. Not only would this mean having a gap of at least 3 hours with no room waiting around the hotel with all of our belongings it would basically tie-up / waste 1 entire day or our 7 day stay. Only after escalating the matter to a RIU Manager were we finally upgraded to a room in a quieter section of the hotel. Unfortunately the air-conditioning in the new room did not work. A technician did show up with a ladder and took a couple of hours to fix the air conditioning unit which was located in the rooms ceiling. We arrived at the hotel to check in in the early evening and by the time we changed rooms, had our air-conditioning fixed, etc. it was after midnight. This was a very stressful and irritating start to our holiday. Overall, the food and service at the various restaurants was pretty good. We did notice that the selection, quality and service at the buffet was not up to what we experienced at past RIU resorts, The coffee was awful, selection of food was lacking and service was slow, even though my wife and I are generous tippers. Past RIU's used to have a person making fresh delicious omelets. This was not the case most mornings and when there was someone making omelets the eggs were scooped out of a big container of a pre-cracked egg mixture vs cracking open fresh eggs. The omelet station was somewhat dirty and the omelets were very disappointing.

Riu Palace Riviera Maya: Riu Not What is Used To Be

Have been to numerous RIU Hotels in the past and have always been very pleased. The hotel itself is clean and well kept. That said, the service, food selection, food quality and entertainment are not what they once were. My wife and I are in our 60s. When booking with Tripcentral, we specifically requested a quiet room. Upon our arrival, we were assigned a room beside a very loud ice maker next to elevators not far from hotel rotunda/entertainment stage. Also, the safe in the room did not [... read more] work. After asking for a new room, we were told that Tripcentral did not provide RIU our request for a quiet room, the hotel was fully booked and that the best they could do would be to provide us another room late the next day. To switch rooms, we would have to have all of our belongings out of our room by 11.00am the next morning but couldn't check into our new room till 3pm. Not only would this mean having a gap of at least 3 hours with no room waiting around the hotel with all of our belongings it would basically tie-up / waste 1 entire day or our 7 day stay. Only after escalating the matter to a RIU Manager were we finally upgraded to a room in a quieter section of the hotel. Unfortunately the air-conditioning in the new room did not work. A technician did show up with a ladder and took a couple of hours to fix the air conditioning unit which was located in the rooms ceiling. We arrived at the hotel to check in in the early evening and by the time we changed rooms, had our air-conditioning fixed, etc. it was after midnight. This was a very stressful and irritating start to our holiday. Overall, the food and service at the various restaurants was pretty good. We did notice that the selection, quality and service at the buffet was not up to what we experienced at past RIU resorts, The coffee was awful, selection of food was lacking and service was slow, even though my wife and I are generous tippers. Past RIU's used to have a person making fresh delicious omelets. This was not the case most mornings and when there was someone making omelets the eggs were scooped out of a big container of a pre-cracked egg mixture vs cracking open fresh eggs. The omelet station was somewhat dirty and the omelets were very disappointing.

Riu Montego Bay: Good Resort

Hotel was large had all emmebties required. Food was good nobody got sick. Stafg where friendly at most. Sinwing reps all horrible at resort. Flight delayed almost 3 hours an d still took us to airport at scheduled time only to sit at airport for 5 hours. Good pools.5 in total. Beach good .ocean not very good. Muddly sand with algae. Nightly shows good.ecept 2 adjacent rui resorts party at night at our rui montego. Would rate a 4 out 5.

Riu Reggae: AMAZING RESORT

If you are looking for an entertaining resort then look no further than RIU Reggae. Very friendly staff, great food with plenty of options, nightly entertainment and the ability to also visit RIU Montego Bay, made this trip very enjoyable. Would recommend an ocean view room during your stay. Booking through trip central was easy and stress free. I would definitely recommend! 5+ stars for sure!

Riu Palace Jamaica: Amazing staff and service

The Rui Palace is a wonderful almost boutique like hotel with the best service and staff of any hotel I have stayed. The rooms are newly renovated and alway clean and welcoming. The food is delicious and diverse to satisfy different palettes and appetites. Only downside is the beach is not good and the airplanes noise from the airport is annoying at times .

Riu Palace Jamaica: ENTERTAINMENT VERY GOOD

What an amazing week! Entertainment & Staff 20/10, this is the best part of this resort! Spider-Man, Bravo, Sparkie, Dr fun fun, starfire and even our pool bar bartender Paul absolutely made our week. Some even sit and chat with you and really make you feel welcome while creating a true friendship. Drinks 10/10. Food 8/10, didn’t try too many of the al a carte restaurants but the buffet was still great. Beach 8/10, not crystal clear but still nice. Rooms 8/10, nothing fancy but still nice with e [... read more]verything you need and a balcony in every room! Would recommend if you’re looking for a great time with friends or a partner. Being able to go to the neighbouring RIUs beside us was a huge plus but honestly we stayed at our resort most of the time because we loved it! The waterpark and club at the montego were great and some of the shows at the reggae were great. It’s great because you can go to their resort but they can’t come to the Palace. Go see my man Spider-Man and tell him somersault Paige sent you!

Riu Guanacaste: Jan.3-Jan. 17

My wife Paula and I enjoyed our stay. The grounds were beautiful, the food was great, the ocean was incredible. Helpful, friendly staff. Costa Rica, what a beautiful country. Palo Verde, Rincon de la Vieja, catamaran outing... . Doug and Paula J. ( Canada )

Riu Montego Bay: Pure dead magic

was there in October and back again in January, that's how much we loved the place. the rooms were large and very clean. the pools were great, the bars and restaurants had great selections of food. and drink. beach was good, plenty of room. finally the staff were fantastic. special mention to Chevelle and Patricia in the main dining room in the morning. both were great and had our table for us every morning ready with coffee and mimosas. Both recognized us from our October trip, which was real [... read more]ly nice. could not find one fault with the resort, and also only 10 mins from airport. Cant wait to return.

Riu Playa Blanca: Wow

This is the forth Rui we have stayed at and they have never disappointed us. Food is amazing and the staff are friendly and helpful. Weather was fantastic and it was really worth the trip. Beach is public but the hotel has no control over that. The vendors were friendly and not really pushy. Have seen worse.

Riu Palace Cabo San Lucas: Great resort!

The hotel was very accommodating and had a lovely view. We had a problem mid week with our room and they found us a new room and gave us some extras for our trouble. The view from the hotel is amazing. The food was above average for resort food but still not the best. Our kids aged 5 and 7 loved the kids club and water park next door at the Santa Fe (don’t book the Santa Fe with kids as it’s a party resort).

Riu Playa Blanca: Excellent resort!

The hotel , food, service entertainment were great ! The beach is hot because of the black sand. We swam in the water everyday it was great. It’s not blue like the Caribbean but it’s still awesome. I would definately book again !

Riu Palace Aruba: Fantastic stay!

We had a wonderful time at this resort. The food was amazing. The room was clean and service was great. We enjoyed every minute of our stay. We had a room with Cinderella balcony would have liked one we can out chairs to sit outside but that wasn’t a big deal for me. The air needs to stay on with door closed or the room will sweat and feel even more damp. I would definitely recommend this resort and intend go back sometime. We get consistent service at RIU never disappoints.

Riu Palace Costa Mujeres: Love the Riu Palace Costa Mujeres

We absolutely loved this hotel, our 1st time at a Riu & we will ? return! The staff was extremely helpful & friendly, the hotel was very clean & inside and out. The food in the buffet was plentiful & the choices at the A la carte were great. Having 5 pools to choose from was a bonus.

Riu Montego Bay: Beautiful

Definitely go back to this resort friendly staff, great food, clean rooms Having five pools was amazing. You had your choice of quiet or busy great fun and entertainment every day. Check in and check out was a breeze!