Haven Riviera Cancun: Exceeded my expectations!

Everything about this resort was wonderful! Stunning views, beautiful pools, beautiful rooms with very comfortable beds. But the best part were the staff members. Every single person we encountered provided amazing customer service and wanted to ensure we had a fabulous stay. I wouldn’t have changed a thing. I’ve been to a number of AIs and this one met and surpassed all of my expectations for a special get away with girlfriends. Thank you Haven!

Dreams Playa Mujeres Golf and Spa: Terrific for families with young children

Dreams is a superb resort for families with young children below the teen level with its multiple shallow pools for kids to frolic in safely. The accommodations for both the grandparents..us and our three families were great.

Riu Palace Costa Mujeres: Really nice resort

Well laid out resort, we had our wedding there. The food was good, no complaints, the staff always asked about any allergies. the staff took care of our group. They gave us a room upgrade with a swim out pool, Oceanview close to one of the pools which we took advantage of. We will return one day.

Royalton CHIC Cancun: Excellent Resort

Beautiful loocation, spacious room but a few anomalies: 1. In most days there were no beach towels available after 3 or so in the afternoon. 2. The food was delicious in the buffet and all restaurants, but I ordered Rigatoni Siciliani in the Vespa restaurant and it came only with sliced peppers. The menu stated that eggplant and zucchini would also be included. In fact, as an Italian I know that the main ingredient in the Sicilian dish is eggplant! 3. Often yogurt ordered in our room was not [... read more] accompanied with a spoon. In the buffet, espresso orderedwith sugar, often did not come with a spoon. Same with cereal. When we did ask for spoons it took some time to get receive them. What gives with the lack of spoons? Minor inconvenience, but bothersome nonetheless! 4. The time between ordering and receiving a dish in the specialty restaurants was unacceptably long even when there were not a lot of people dining.

Wyndham Grand Cancun: Resort is very Good. !

The hotel facilities and staff were above par. Entertain at night, coffee shop etc. were all great. Unfortunately, premium scotch and wines were NOT included in "All inclusive" package. Although, we are not big drinkers, but a couple of NICE glasses of wines make a difference.

Krystal Cancun: Was not worth what I paid.

I was booked with my sister to travel for two weeks. A week prior to our trip my sister's husband had to undergo a triple bypass. I contacted the sales agent asap as well as Sunwing who advised me I must cancel through the travel agent. After speaking to a couple of agents, it was not until 5 days later I was given the extra fee for single occupancy I would have to pay. The initial quote was given and then a day later I was told that this was an error and did not include taxes. It is my understa [... read more]nding that airfare cost must always include taxes according to law. Very disappointed in this booking. Myself and my sister are still waiting for her voucher to be sent since we purchased cancellation insurance.

Breathless Cancun Soul: Lovely resort

Loved this resort! The spa is gorgeous and we especially enjoyed the aquatherapy circuit. Rooms are beautiful: comfy bed and great view. We enjoyed all the restaurants, the buffet and " The Nest" coffee cafe. We did a day trip to Isla Mujeres and the resort was right next to where the boat docked, very convenient. Really enjoyed the pools ( ground floor pool was the perfect temperature) and the beach. Overall, an amazing time!

Riu Palace Costa Mujeres: Amazing RIU Republica Punta Cana

We were party of 4 adults, had an amazing time at RIU Republica. Lots fun for adults with different age groups. The only problem that we had was with SunWing checkin crew at Punta Cana airport. We already checked in online, had to wait in a line up for 2.5 hours just to print the baggage labels and check them in. There were few parties with small children and toddlers that had to wait in check-in line up. Lots of un-necessary frustrations, that ended up to couple of vacationers to argue and qua [... read more]rrel in the plane.

Riu Dunamar: Excellent will return

Our second time to this hotel first time in February of 2020 and happy to be able to travel again ! Went from Feb 12 to 18th and had a great time . Travelled with our 5 yo and he enjoyed the beech pool and crafts at kids club! Food was great ! Service excellent ! Freddie the bar tender is very attentive and polite ! Will return for sure !

Riu Palace Costa Mujeres: Exceptional!

We stayed for 10 days and were so happy with our vacation. The grounds and beach are impeccable, the food was delicious and the staff are exceptional! We specifically enjoyed the amazing service from Lilly and Packo at the main buffet area.

Riu Cancun: Amazing views, wonderful food

We really enjoyed our recent vacation at Riu Cancun, the hotel was clean , beach was beautiful , the waves are quite big not suitable to small children immediately in front of hotel , but at Riu palace next door their waterfront is a little more sheltered and calm . The staff and food were awesome, I’m sure we gained some weight. The drinks were good but maybe diluted a bit , never really got wasted . We pretty much stayed on the resort except for one day when we went for a walk and some shop [... read more]ping. But if you want to be active there is lots close by , everything from night clubs to island hoping .

Riu Cancun: Very nice resort

The RIU Cancun was a very nice hotel. It was very clean and well maintained. It is a little dated but not a problem. The food was pretty good…not outstanding but not awful by any means. There was not a designated snack shack outdoors. You could get hotdogs and burgers in the buffet during specific times. The only real complaint I have is that there is a relatively small bank of elevators for a large hotel. As with many resorts, lounge chair space around the pool was at a premium. Early bird ca [... read more]tches the worm. Good location with shopping close by. Beach was beautiful. Quiet pool area was very nice. We did not even realize there was another pool and beach area for a few days into our trip. I would recommend this hotel for a Cancún getaway if you don’t need a first class, super expensive hotel. Age group seemed to be 20 - 60’s.

Planet Hollywood Adult Scene Cancun by Royalton: Pretty nice set up.

Lots of activities both on and off resort. The rooms need a bit of attention but I noticed that they have maintenance around all the time/full time. The grounds were kept immaculate and it seemed like someone was always working at making certain they remained as such. Many restaurants to choose from some with takeout. Our concierge was amazing - Irvin was his name and he was like a machine the way he made things happen. I was somewhat disappointed with breakfast service when ordered to the  [... read more]room. The only thing that was ordered that was enjoyable was the fruit/cheese plate everything else was either soggy (French Toast), cold (Eggs) or inedible. The only noticeable adjustment regarding COVID was that when we changed rooms (because there was a leak in the bathroom ceiling or our original room) there was some 'special' shampoo left behind and I was told when asking for it, that when any liquids are left behind in a room they are discarded regardless.

Krystal Grand Cancun: Good value

The hotel is in a great location in tge hotel zone. It's on a little bay that seems more private than the rest of the hotel zone. Hotel is nice. Looks grander than it is. Our room overlooked the street but because you're on a point you still get an ocean view. Rooms are basic but clean. Staff is attentive to any issues you have. Elevators are slow. Only 3 out of 4 worked. The layout downstairs is a bit confusing and bot made for handicapped people. Buffet is good but very small for the size  [... read more]of the hotel and not enough meat being grilled for dinner. Not 1 fish filet all week. Italian restaurant was just ok. The grill was excellent. We didn't like the set up of the restaurant booking. You can only book for that day. At first they said at 9 am but everything was gone by then. Then we were told 6 am and were able to get a reservation. The timeshare sales do get on your nerves after a while. Beech is lovely. Not enough lounge chairs for the size of hotel. Louis on the beach is quick with the drinks and the food Isabel at the buffet is a sweetie. I'd say we enjoyed our stay and it was good value for the money

Crown Paradise Club Cancun: Good family resort!

Pros: -clean and great service -buffet food was very good -lots to do for kids Cons: -night noise. rooms in tower 1 are subject to a lot of noise at night from people partying in the main floor bars and midway snack bar (open all night) as it has indoor atrium setupMgmt did nothing to correct the noise or sorting. -a la carte restaurants are near impossible to book. They have a telephone reservation system that you have to use the day of to book. Unless you want to spend your vacation  [... read more]on the phone, it’s hard to get through to book. We were able to book one à la carte and when we went, the restaurant was pretty empty. Thus making me believe they want to funnel everyone to the buffet instead (less overhead costs).

Riu Latino: Beautiful Resort

Everything was very clean, and cleaning and gardening going on all the time. All staff members were very friendly. We got an awesome room with a great view of ocean even though it was considered courtyard view. White party was a total blast at the other resort. Pools well maintained and clean and bartenders were great as well, also had drink carts with fair selection of thing so you did not have to leave you chair. If you want a decent chair get up early and put your towel on it. Water slides a  [... read more]lot of fun and fast, a bit of caution when using. We joined the Facebook page and lots of information and can ask questions. RIU app was great for all information and schedules. Wifi was very good and fast with lots of coverage and no having to log in every time you go out of range( walk on beach). Food was very good at the buffet and restaurant’s, something for everybody. Entertainment shows were decent . All in all very happy with our vacation.

Riu Caribe Cancun: Fair resort

The resort was good. Room cleanliness was good. Location was amazing. We had good time at the resort, except the food was very very bad, no taste. Four restaurants were available. Asian , Mexican, buffet and steakhouse. Service was great, the staff was very good, friendly and accommodating.

Riu Caribe Cancun: Great service!

The service in the location was great except the maintenance department didn't shown up even after so many call requests while the toilet was blocked in room 631 (feb 6 to 13), i had to use the toilet brush to pump the water and finally the water gone through. The rest all the services was amazing. The food needs to be improve

Majestic Elegance Costa Mujeres: I do not recommend this resort

Positives: food was good; nice beach; new building; good drinks Negatives: bad service; tip is expected by everybody; we did not get the room we paid for for the first 3 days; worse entertainment I’ve ever seen at a resort; AC in our room could not be set to a specific temperature- it was super cold

Royal Solaris Cancun: Good resort

The resort is really good, you don't get bord from the beggining of the day until the night even when it's raining.The entertainment team are doing a great job even. The room are beautiful but the wi-fi is si bad, and because our room was a connected one we could hear the person snoring from the room next to us. The food is very good, plenty of restaurants to choose from and not a long time waiting before you get seated. Overall we love our stay and would recommand it.