Excellence Playa Mujeres: Top Notch Resort!

As usual, the room, service, and food were great - in general. We love this resort and after 25+ trips to the Carribean, this is the only resort I've EVER returned to (5 times now!). We've been to Sandals and Secrets and they don't compare to this resort. It truly is top notch! Our favourite restaurant is Basmati (Indian food) and Chez Isabelle (French). Swim up rooms are a must for us - so convenient! I highly recommend this resort, despite a few minor glitches to report though during ou [... read more]r week: 1) We arrived on April 11, 2019, and the resort was at full capacity so getting beds on the Excellence Club Beach was a 6:30am task for my hubby :). By 6:35am there were none left! This was the first time we'd experienced this. Usually, chairs are in abundance but not that week. Even the regular chairs on the Excellence Beach were completely taken by about 9am. 2) We had a swim up room in the Excellence Club in building #7. We had 3 different pool side concierges that week, 2 of which were "in training". The service level was mediocre in comparison to other visits to this resort (we always get this room type). We are used to the concierge coming over to our room as soon as he sees us on our deck in the morning to lay the towels on our sunbed. These gentlemen were 50% of the time, not in their tiki hut at all, or the other 50% of the time not paying attention (either on their phones, or looking down at something) so we had to go over and ask them repeatedly to "make our bed". This occurred several times during the week. We also left our wet towels at the end of our deck so they could pick them up and typically they would do so very quickly and replace wet towels on the bed mid-day. Not these fellows. They simply were not attentive like the previous 4 trips. We were constantly having to ask for towels/service from them. 3) Food at the new Magna was ok but needs some refining. Our "lobster vol au vent" pastry was so over-baked, it was hard like a rock and inedible. A la carte breakfast was just ok, nothing special enough to repeat. Service was slow. 4) The service at Toscana for dinner was horrendous. So slow it took over 2 hours to serve us a simple dinner. We thought perhaps it was just a fluke but our friends went there a few nights after us and the same thing happened to them. Service was awful and VERY slow. This restaurant needs to be under new management because someone doesn't know what they are doing (especially when you compare to other restaurants in the resort).

Iberostar Waves Cozumel: Great Time!!

The hotel and grounds are very clean. With the Flamingos, Peacocks and Inguinas the resort environment was amazing! Staff really take care of guest needs. The rooms were great. Food and drinks were good too for the most part. We had two a la carte meals during our stay. One was Asian, which was not our taste and the second was Steak night. Our steak were cooked as request and tender however they were a bit salty. Our server for breakfast was somewhat invisible each day however the dinner server [... read more] more then made up for it. Pablo was amazing! Overall experience was very good and I would return again! We had a group of nine and all of us had a great time!

Iberostar Selection Playa Mita: Great value

Recently stayed at this resort and found it very worth the cost compared to others I have tried.Rooms are comfortable and resort very clean.Food choices were plenty and good.Employees are very friendly and helpful

Iberostar Waves Cozumel: Loved the resort

We were blown away by the welcoming lobby with the truly beautiful outdoor space. The staff were all friendly and went out of their way to make us feel comfortable. Food was incredible, with lots of variety for everyone. Rooms were big with all the modern conveniences. Definitely coming back.

Blue Bay Grand Esmeralda: It was a okay hotel

I did not like the resort at all, the rooms had bed bugs and they were really rude about it. The alcohol was shit. If we wanted good booze it was extra which I don’t get because it’s all inclusive. Horrible

Golden Parnassus Resort & Spa: Very good value Adults only

Very nice resort, rooms a bit dated but very clean and comfortable bed. Staff very friendly always going out of their way to help. Great location close to the airport. Beach was cleaned every morning with lots of water activities close by.

Occidental Cozumel: Great Resort

Wasn't sure what to expect. We were welcomed as soon as we got in with some punch. All staff extremely friendly and helpful. They all wanted to make sure we had a pleasant stay. Loved the rooms,clean, big, lots of water . No complaints on the food Lots of choices as I stay away from gluten and dairy. Al la carts were all delicious. Spend the day at the beach. Absolutely breathtaking. I honestly dont have anything negative to say. We'd return and recommend.

Hacienda Buenaventura Hotel and Mexican Charm: Quaint, quiet resort...

This resort is good for relaxing - not a lot of pool games/activities going on. It is small in size and very close to a private beach club. Lots of loungers with beverage service both at the pool and beach which is appreciated. Food variety good, but temperature of foods needs improving. Hotel is older and there are some improvements needed, but the grounds are beautiful and the staff is second to none. Would return!

Azul Ixtapa Grand Resort: Lovely restort

Every area was so clean and well managed. Wished more staff spoke English but otherwise our stay was perfect. The food was very good but after a week was a bit monotonous. Great place for families . Surprised to find after buying american dollars they only wanted Canadian money because of the US president...

Riu Emerald Bay: Mediocre Resort

Staff were friendly but the resort was boring. The food was not good and lacked variety. The waiters are hard working as are the gardeners. Do not book excursions from Sunwing rep at the hotel. What a rip off as we paid for 2excursions and only received one excursion. Beach is rough. The night shows are average. Elevators are slow too. I most likely wont go back to this resort.

Riu Emerald Bay: Riu Emerald Mazatlan

This resort was average. I expect more from a Riu resort. The resort is very clean as well as the staff are very hard working and kind However, the pools were very cold and small All the pool lounges were saved before 7am so there was no where to sit. Too many floatation toys in the pool and most of all the food was mediocre. Nothing was true Mexican flavors. The Bamboo restaurant was better.

Breathless Riviera Cancun: Amazing resort

Everything was good we loved everything about the resort and we loved are room very nice we would recommend this resort to everyone. The beach was alright they do a good job on getting the seaweed out.

Fiesta Americana Riviera Nayarit: Love the beach

Really enjoyed our stay here. For a place with a smaller footprint then most of the resorts we’ve been this one had everything we wanted. No wristbands or reservations at the a la carte restaurants was great. Loved the beach as it was shallow with a sandy bottom and small rolling waves made swimming everyday feel safe. Proximity to Puerto Vallarta is good as we took the public bus in a couple of times for 20 pesos each way per person vs the $20 us cab ride each. They didn’t really want to g [... read more]ive us that info as they tried to persuade us to the cab that their buddy probably owns which seems to be the Mexican way. Only a couple of peddlars randomly on the beach which was a relief as you get tired of telling them no everywhere else you go. A week seems like the right amount as we had done everything and ate at all the restaurants enough was time to move on. Totally relaxing though.

Riu Palace Costa Mujeres: A Paradise you won’t want to leave!

We stayed at the Riu Palace Costa Mujeres from April 17-24 and we had an amazing time. The staff were all very helpful and friendly, the resort was very clean and the food was delicious. There’s lots to do and you have full access to the resort next door for any reason you are not enjoying the entertainment. At night things close down fairly early but things are just getting started at the resort next door where you have full access to their nightclub and 24h bars. My only complaint was that t [... read more]he resort is pretty far from the hotel zone, meaning it’s about a 30min drive to most excursions, which means expensive cab rides if transportation isn’t provided. The resort is absolutely beautiful, and the food was amazing. It was very difficult to leave this paradise!

Decameron Los Cocos Guayabitos Ramada: The worst!

This hotel is an old joke. The superior rooms are worse than the regular rooms. Not a single thing about it was good. Food, service and accommodation are one star at the best. The beach in front of the hotel was clean. Don’t waste your money.

Sandos Finisterra Los Cabos: Love and miss this place !

Everyone in our family of five loves this resort. The place was super clean and comfortable. 2 pools which was great for the kids and an adult pool .beach was beautiful with Rock formations at each end and quiet . Staff was friendly and helpful ! Food overall was good especially breakfasts .it was nice to also just have lunch by the pool and drinks! Loved the size of the resort, not too busy, always a beach chair . We have been twice now and wouldn’t hesitate to go again . It’s 5 mins to [... read more] shopping and marina and swimmable beach 🏖

Dreams Playa Mujeres Golf and Spa: So close to 4.5 star

Stayed Apr 15-25, 2019 Rooms - Reg room- mini bar never refilled for 2 days. Stayed on fourth floor overlooking back of resort, but the lazy river is there and you can see the adults only, so it was ok. Jacuzzi on balcony fits 1 person. Kids used it. Room was ok, but only three drawers, four shelves in closet. So never really unpacked. Bathroom shower leaked, but bed was good night sleep every night, great AC, TV. Room service was basic but 4 star. Upgraded to ocean view with a little pool off [... read more] - same kind of room, few extra freebies in minibar, but pool was awesome and it had a rooftop patio to be shared use with 1 neighbour. ( we never crossed paths) but if coming as two families, the patio up top needs more planters and seating up there, maybe a fire bowl and supplies or radio. Views were awesome up there and it had a 2 person hot tub. Access to bar was 40 steps away. Kids did dolphin swim on site, all in $800 cdn for two kids- 45min was worth every cent! Got two hard copy pictures, a book with the photos ready the following day, all the pic and video they shot, they did an education session, many trainers for the people. It’s expensive but once in a lifetime memories. Food- sucks, only Asian restaurant was 5 star, buffet most dinners and lunches were 3-4 star. Always want to service undercooked eggs, hamburgers, and they do not readily restock items at the buffet. Liquor - 5 star, but ask for it! Spa-5 star- I had a massage( due to room delays, I was compted the massage! Kids for 6yrs and under:5 star Kids 7-13, sucks- nothing for them in terms of kids club( it’s for toddlers only), They have a teen zone but they are strict on not letting younger kids in. There a multitude of pools, hot tubs, and gorgeous area of beach and you can walk a good two kilometres in each direction. We hired a private bus before hand which is not that much considering you get there faster and before a rush of check in, so check in was fast, got to room quickly. Hotel Management 3 star, Bars and Restaurants are understaffed. Call two pick up the room service day and three days later it was still there. No management to fix obvious issues, like enough chairs for the evening projected kids movie, parents who had kids to watch the Grinch movie, and they only had 6 chairs set up and never went to get more, and it happened on more than one night. Landscaping - really, really done well. Pool activities had no inspiration and same thing everyday water aerobics, then water Zumba. Evening bands out in the main area was ok, they had a vender night and outdoor dinner theatre - Pirate themed. Could not find lobster on Site. Had access to adults only, but kids couldn’t be convinced to stay at kids club, for us to go to dinner. I would not return as a family. It has lots of little kids, it’s a resort mean for families with small children. Not for Couples, singles, partygoers, foodies, or seniors liking quiet. Great destination for destination weddings as well, there was at least 7, I saw in ten days. Some of resort was restricted for these events. Location, 40 minutes from airport, and the private van is worth it.

Iberostar Waves Quetzal: Great resort in great location

Jungle in the middle of a resort is a first for me and it was definitely a highlight. Monkeys, peacocks, iguanas, flamingos and more. Staff are all amazing and work so hard to make guests feel welcome and taken care of. Pool is very large and configuration allows for different activities simultaneously and never feels full. Beach has soft, powder like sand and never had difficulty finding shade when needed. Sea was warm, unfortunately had a few days of seaweed that prevented us from going in [... read more] but this is no fault of the hotel. 10 minute ride to Playa Del Carmen-.great restaurants and shopping.

Grand Palladium Vallarta: Great resort for families with kids

The hotel rooms were great. Some rooms did not have a great view, i.e., back of kitchen hut, but staff was very accommodating to switch us to better room with an amazing ocean view. Poolside bars were hit an miss with making good drinks. Some bar tenders just rushed making the drink and were poured all over the glass making it very sticky and the quality of taste of same drink varied bartender to bartender. Food in buffet was good and lots of variety. The evening entertainment was top notch [... read more]. Kids pool had 4 water slides and great life guards they helped kids. It was fairly easy to find a place to sit pool side as security guards removed towels of people who claimed many chairs too early. Beach was sandy with lots of waves down the shore for surfing.

Catalonia Riviera Maya: Fabulous vacation

Excellent service throughout. Great food and beverage choices. Seaweed on beach beyond the resort's control; cleaned up once the wind died down. Several clean and refreshing pools to choose from. Our needs were met swiftly and happily. Fabulous entertainment. Close to Tulum and Akumal. Would definitely return and highly recommend!!!