Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21808 Reviews)

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Koko  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Execellent Resort

The grounds were beautiful ,roomy accommodation, excellent foods, beautiful beach. The weather was very good except it could be warmer. The water (sea) is also on cool side and quite rough (compare to Cancun, or other Caribbean beaches ). We took a two towns and glass bottom boat ride ,8 hours trip and found there wasn’t much to see in the towns except the boat ride. In all the resort accommodations were excellent but Los Cabos itself is not an interesting place to visit.

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Vicky  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Excellent Resort

This resort hit all the marks.We really enjoyed it from the front desk to the cleaning staff.Room was large and wonderfully clean and well maintained. The service staff was excellent they could not do enough for you. They would ask if there was anything they could do for you.The food at the buffet was excellent and hot and well cooked. The alacarts were great and you never went hungry.The trolley service to the beach or other lobbies was great hardly any wait what so ever. The beach was very ver [... read more]

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Pat1987  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Amazing as expected!

We are very satisfied with our choice for our vacation at the Valentin Imperial Maya. Room was big with comfortable bed. Food was above average with various good à la carte options. Only complaint for food may of been the lunch buffet as options were limited. Beach was amazing, wide with white sand, beautiful turquoise water. To note the water is very rough and the water conditions were very dangerous at times. One negative about the resort is the towel game is very excessive compared to other  [... read more]

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K9Coach  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: PERFECTO!!!!

The entire holiday was amazing. The resort itself (Hideaway adults only!!) was so clean, well maintained, excellent staff, the food was off the hook, the weather was great. I cannot say enough nice things about it. I would definitely go back and have told many people about it!!!!

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GramRyder  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: 3rd stay and won't be our last

Overall an excellent stay! We've grown to love this place, the people and the ease of getting around! We highly recommend! We'll be back again. We've recommended this property to friends and have had them join us for stays this year and last, they too have indicated their love of the place!! You won't be disappointed.....GO!

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Jess  - 

Verified Purchaser

Blue Bay Grand Esmeralda: good resort horrible beach

hotel was great clean great view of ocean, fridge always stocked, the odd time through out the resort there was a septic smell, grounds were very pretty and well kept up. food was great too. lots of walking but we didn't mind it helped work off all the eating and drinking. the gym was also pretty good. Rooms were average size but always clean. bugs love my husband and this time he only had a few bites. Now my biggest complain was the beach....Seaweed was terrible, I mean terrible, piles everywhe [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Great Resort!

We stayed in the adults only Sian Kaan but you have access to the entire resort complex, which is huge. There’s a trolley to take you from complex to complex, or to the beach. It was much bigger then what we are used to. But we still enjoyed our stay we just had to do a bit of time management in order to get to the restaurants on time as well as going down to the beach. The service was excellent. Staff were all very friendly and accommodating. My only complaint would be that there is really no [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Beautiful Resort

The outside area is absolutely beautiful. It is clean, well-kept and so much to see. Several pools, iguana home, can watch daily feeding, turtle pond, awesome Beach and recreation areas. No reason to leave the resort if you just want to stay and have fun there.

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Sarah67  - 

Verified Purchaser

Occidental at Xcaret Destination: Amazing resort!!

Occidental at Xcaret was amazing! Very well kept pools and outdoor space. Happy staff, great service and awesome buffet. The steak house was to die for. The rooms were clean, and the bed was very comfortable.

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Private  - 

Verified Purchaser

Temptation Resort & Spa: Very nice and clean

The grounds, food and service are amazing at this hotel Second time there and would return. Entertainment is terrific. Very entertaining and enthusiastic group of entertainment. Beach was nicer then last time.

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Lana  - 

Verified Purchaser

The Fives Downtown Hotel: Meh

Location is good only a couple blocks from the beach. Roof top pool is nice but expensive. We booked a 2 bedroom and got there were given 1 - then we got downgraded because there was only one 2 bedroom left so we basically paid more for less. This room also took about 2 hours to be ready. Noises all around music doesn't turn off til midnight but the way the rooms are built it sounds like there's someone constantly moving furniture around making it hard to sleep since it's happening 24/7. Service [... read more]

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Rockin Ronnie  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Awesome Resort

Beautiful resort, very very clean, great service, Wonderful food, it is 3 km from the adult private beech , which is beautiful and was raked of sea weed before the non Sian Ka’an area, Wonderful food through out the 4 properties. Access to 11 a la carte restaurants, all buffets on the 4 properties, trams run every 10 minutes . Good entertainment, nice wading pools but access to all pools at all resorts . Room service that checks to be sure you got your service! It’s beautiful jungle feel [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Not Honest Staff!!!

I book a package via a travel agency. When I arrived at the hotel, I was told no reservation have been made!! After 3 hours arguing with the staff and calling to travel agency from Cancun to Canada, I told the hotel manager that I would like to get a room in my own cost. However, she told me that all the room were sold out. You can imagine how much stress i was suffering!!! After 3 hours, I got an answer from travel agency that the room was booked three days prior of checking and I mentioned  [... read more]

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JKNP  - 

Verified Purchaser

Bahia Principe Explore Coba: Beautiful Resort - Bahia Principe Coba

This was our first time in Mexico and first time staying at a Bahia Principe resort hotel. Service - Service was excellent but staff are very busy and few of them which means it can take a while to get a drink. However, if you walked up to the bars...you were served very quickly. Same with buffet. I read a lot of previous comments about "rude or unhappy staff". What I witnessed was hard working & tired staff. NOT rude. Staff were just as friendly if you tipped then if you didn't...unlike some [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Grand Resort: Just ok resort

The beach wasn't the best. Very rocky. A ton of seaweed. Room and pool was great!! Food was ok, no beach bar or BBQ. A la carte restaurants just average. Tokyo was awesome!!! Seen turtles off of the palace beach.

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Tat_s98  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Decent resort

Overall this hotel was decent. The service was top notch and the food was very good. This is a great place for kids. However, as I read prior to going in another review, the pool (specially on the adult side) really wasn't clean went in it 2 times only and once to tje hotel beach. Unfortunately during our stay there was a lot of seeweed as it had rained in the days prior. Tje staff was working nigjt and day to clean the beach... but really there was so much that it was i.possible to get do [... read more]

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Amanda Mckinnon  - 

Verified Purchaser

Iberostar Selection Playa Mita: Love this place 🌴

Edith and Nancy at the kids club are amazing. My daughter loved going there every single day. The entertainment staff were wonderful the food was good and the grounds were of kept very clean. The only few downfalls where the ocean was very rough where we didn't even spend one day in the ocean and I don't like that anyone can smoke anywhere on the property. Very kid friendly. Would definitely go back

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Manoff  - 

Verified Purchaser

Bahia Principe Explore Coba: Very clean resort

Very clean and beautiful resort. Most clean room I ever I had in all my travels. Food was just ok but I’m a picky eater. Beach was good and bad. Coba beach on bad days had so much seaweed. Tulum beach on good days was awesome. Shallow- great for young children with lots of fish to look at. Most negative part of the trip- my son new stuffed animal was stolen from our room the night before departure.

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Jackie  - 

Verified Purchaser

Blue Bay Grand Esmeralda: 2nd time around just as good as the 1st

This was our 2nd time at the Blue Bay Grand Esmeralda. It was just as good as the 1st. Staff were very good, rooms were very clean. We had room service one evening and that was just as good. We plan on returning next year!

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Paris  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: Authentic clean resort

HB is an authentic spotless resort; room, beach, restaurants all nook and carnies are clean. They serve seafood, beef and chicken for each meal. The variety of food, vegetable and fruit was awesome. Don't miss their shrimp served for dinner! Pastries are good. Staff pleasant people who willing to help. The only down side for me was lukewarm food which is somehow understandable, maybe because of the amount of served food and longer hours of serving (till 11 for breakfast and till 4 pm for lunch [... read more]

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