`We were in Paradisus Resort in September 2016 for 7 days and had really good time . Overall resort is really good with that price. Food was good , rooms are cleaned and service is satisfactory as well . they had bars everywhere close to beach and pool so we didn't had to walk and every evening they had music shows or circus for entertainment . Some time it was hard to explain things to their staff for room service but they were able to help us eventually . Resort was clean , security and [... read more]saftey wise it was good as well.
--- Sunny
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Tracy2130 -
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Wyndham Alltra Punta Cana: Amazing resort!
Just got back from yet another wonderful stay at Dreams Punta Cana! This was our second visit to this beautiful resort and we can't wait to go back! I cannot say enough about the outstanding treatment we received here. Hats off to our wonderful maid (sorry forgot her name), to Jean Carlos for the beautiful room, to Jackson and Yonis for making us laugh while we drank and to all the rest of the staff for always wearing a smile! See you soon:)
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Private -
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Paradisus Punta Cana: Disappointed
Love Punta Cana. Beaches are beautiful. People very friendly. This resort was very nice. Rooms were great.
Disappointed with the buffet. Only one open with limited selection. We were given the run around every time we reserved for a restaurant. 3 times they said they had no record of our reservation. Hotel front lobby staff were very unprofessional. Didn't seem to care when we had a problem. I have never complained about a resort but this one was not very professional at all at the front desk.[... read more] Could not find a manager. Could not find any activities on the beach . Very very quiet.
The waiters were great. The grounds people and towel guys were awesome. Bartenders at the bar very helpful. It was great having unlimited towels.
I would not stay here again or recommend it.
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K brisbois -
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IFA Villas Bavaro Beach Resorts: just so so
We had a great trip, very hot, the rooms we were in were renovated, we were there in 2006 or 7 >Liked it much better will not be returning, The worst thing of the trip was the Pearson airport coming back, it was crazy busy, so next time I will travel through Hamilton airport. Thanks Karen
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Sharonna -
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Bahia Principe Escape Ambar: Great resort
First of all I would be remiss in not including the start of our holiday. As a group of 12 on this trip we new going down that our travel agent Lawrence Solomon from Trip Central had our requests all looked after. Our rooms and location and being repeat guests were well documented. We also new that when we were delayed on our return flight due to mechanical issues on the flight with Air Canada Rouge that if we needed support we had a travel agent who could assist us as well as the reputation[... read more] of a travel company to work with. A big thank you.
This adults only resort is part of a huge complex. There are two parts to the Amber-Blue-oldest and Green-being newer . Blue rooms could use an update but are about the same layout as green. Blue rooms are closer to the beach and one swim up pool. Green has 3 pools with one being a swim up. Green has a beautiful larger lobby area. All the grounds are perfect.
There is only one gym that is definitely in need of updating and more equipment in working order. We were very disappointed in this amenity compared to other Gran Bahia 5* and other 5* adults only. I am surprised when they built the green Amber that they didn't build a new one.
There are lots of al a carte restaurants on the adult side that we were for the most part pleased with service, ambience and quality of food. The Portifino Italian was OK for food but not hot. The other oddity is that the ala carte on the Ambar green side is the same menu as the Ambar 1 side. You would think that the menu would be different.
The seating at the ocean is competitive as it is an other adults only-early birds save the chairs by 6:00 am but there was still chairs to be had throughout the day. We were a group of 12 and we had to pull chairs together under the payload huts but it was still manageable in the morning. The water was warm and wavy and clear. Seaweed varied from non existent to some that was cleaned up daily-determined by tide and wave action that day.
One area that this resort exceeds at is the staff in most areas-especially the wait staff in the buffet-thank you Hector and restaurants. Our table for 12 every morning after the first day was set and ready for us. So appreciated. Also our customer guest services rep-Amber was amazing at helping us with special requests and late check out. We celebrated anniversaries and birthdays during the week.
The hotel does have areas of non smoking but the smokers don't appear to care. The hotel staff should be able to approach the guests and ask them to relocate or stop smoking especially when others are eating or you are enjoying the outside lobby with drinks and you cannot avoid the smell. This is the worst hotel experience to date we have had with a 5* adults only. We have been to the Bahia chain 11 times as well as Excellance, Secrets and Palace's.
Would we go back. Definitely if changes to gym and smoking policy and pricing.
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Private -
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Bahia Principe Escape Ambar: Vacation at Luxury Bahia Principe Ambar
Vacation was very nice with no complaints! Stay in Ambar 1 which is the older section. This section is very convenient to beach pool, beach, lobby and restaurants. Although older, it was still very nice and everything in the room was functioning. Food and drinks were good. We had reservations at the a la carte restaurants so cannot comment on the dinner buffet.
Lots of lounges at both the beach and pools. For the beach, people were getting up early to reserve chairs.
Beach is nic[... read more]e. The ocean is typically wavy and often sea weed would come when the water got rougher. Liked the ocean better than the pool as the pool was too warm and was not very refreshing.
The staff were wonderful. Very accommodating and very friendly.
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Ervin -
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Grand Sirenis Punta Cana Resort: Sirenis Cocotal - Average
The overall condition was average. The food was ok and the rooms were decent. There was an issue with street cats running around the restaurant which was a concern. The staff was ok. The cleaners did not change anything without any money.
Awsome family vacation, great hotel. The property was extremely well maintained, service was awsome, food was outstanding. Overall an awsome resort would definitely recommend this place to anyone, especially families with kids.
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NavyR -
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Sensatori Resort Punta Cana: Luxury R&R - Swim out or bust!
The food was truly fantastic with a variety of choices to choose from. Having tried 5 restaurants as well the buffer stood out most for its quality food. The beach was great with the exception of the sand piles. Rooms were decent.
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Private -
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Bahia Principe Escape Ambar: Beautiful getaway
Beautiful beach and pool area. Always lots of chairs available at the beach. There's always music and dancing at the pool area. Friendly staff, good food. Definitely recommend the lobster at Don Pablo. Do not order room service! We ordered breakfast at 10 am and by 11:40am, it still hadn't arrived. So we had to cancel the order.The resort is a little too big for my liking, but there's carts that take you where you need to go (such as different restaurants, the theatre, the disco). We also found[... read more] a cockroach in our room which was quite disturbing, but other than that, we had a beautiful time. Definitely a couples resort. Also, since it's adults only, they shouldnt stop serving alcohol at 11pm.
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Private -
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Royalton Splash Punta Cana: Had an amazing time! Good for family with kids!
My Husband and I had a great vacation. Would highly recommend anyone with children to go to this resort. Friendly people, food was excellent.
Loved the pool and beach. Shuttle service was fast! Bakery was great asset.
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Private -
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Riu Palace Bavaro: Amazing beach holiday
The hotel is great, rooms are well kept and nightly entertainment is fantastic. Some nights restaurants were closed without explanation. There were no reservations of the restaurants that were open so you show up and take your chances. This is s very poor arrangement. As a long time RIU member I prefer reservations.
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Pizza -
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Bahia Principe Escape Ambar: Absolute Paradise in Punta Cana!!
The Luxury Bahia PrÃncipe Ambar is a beautiful, pristine, clean and wonderfully large resort. The staff is friendly and sincere, service is quick and efficient, and the food is amazing and varied with more than enough restaurants to choose from. The beach area was also beautiful with plenty of chairs and umbrellas and bar service. As repeat guests we were treated like VIP and any requests were immediately addressed...very impressed!! Definitely going back...everything was EXCELLENTE!!
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Private -
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Ocean Blue and Sand: Fun filled resort
Fantastic food - a lot of entertainment . Beach was very nice. The rooms were decent. I went in august and with family and it was a great resort for families. Tried all of the restaurants for dinner of which the Japanese was the best.
Bahia Principe Escape Ambar: "A Wonderful Place to Be"
This is the second time my wife and I have stayed at this resort. We went with our close friends two years ago and unfortunately both my wife and I were sick during the whole trip. So naturally my wife and I were apprehensive about this trip from the the get go but decided to give it a second chance anyways. We were so glad we did! We had a great holiday and amazing time plus met with some wonderful Canadian couples living in the Greater Toronto areas.
First day we arrived the flight was [... read more]delayed and on top of that we had a major downpour so the first day was a write off. From the second day on, we had a perfect beach weather and we enjoyed every moment of it.
Room/Villa: We stayed at the Amber 1 because we wanted to be close to the beach area. The first room was in Villa no. 64 and a lot of things were not working in the room such as AC, ceiling fan and bathroom door etc. When I called the concierge and right away offered us another room and we ended up with a corner and larger room in Villa no. 62. We had to wait a bit for a room change but we were moved promptly. The second room was much better but still had some issues e.g, shower glass door did not work properly etc. I must say the villas in the Amber 1 is in need of renovation. The smell in the shower area was not always pleasant and we used our air freshner but the smell did not improve. We found mosquitos in the room so make sure to bring a strong repellent. Cleanliness was not the best but there was no major issues. The housekeeping was very helpful whenever I asked for more things in the room. e.g., bottled water. Mini bar was restocked daily but we did not get all the items consistently. Bring your travel size power bar as we did not find enough outlets to charge our phones and laptops. We kept all our valuables in the safe in the room and had no problems. Next time we may consider Amber 2 hopefully to avoid some of these room issues but I must say it is a lot convenient to stay at Amber 1 as it short walk to the beach, pool and main lobby and buffet restaurant.
Beach/Pool: I must say the beach area was just clean and perfect. We did not have any major seaweed issues. There are plenty of sunbeds available but I find that if you want to get a sunbed close to the beach you need to go early. I always brought bottled water to rinse my mouth after ocean swim but staff were always walking around asking if they could grab you a drink. The beach bar is also very close by and you can always get yourself a cold drink. This resort does not supply sunscreen lotions so bring your own to the beach area. You can exchange towels as many times as you need. With nice ocean breeze, we found the beach area to be the perfect place for napping, reading and surfing on the net. The Wifi is free everywhere at this resort. We found the Amber 1 pool to be a bit rowdy in the afternoon with loud music and activities and dances. The Amber 2 pool is a lot quiter but we did not spent a lots of time there. We would prefer the beach to the pool areas Anytime!
Food/Drinks: They had plenty of options for everyone. Plenty of desert options as well. Different themes (Mexican, Gala, Asian etc) every night in the buffet restaurant in Amber 1. The Gala dinner has a lot of seafood options including lobsters. On this trip, we only tried two Al a Carte restaurants, the Don Pablo restaurant and Takara and we highly recommend Don Pablo restaurant-Great service and food! Goat cheese appetizer and Chef's special steak (medium well done) were very nicely done! We really liked the buffet options at Takara restaurant. We found their Teppanyaki style Al a Carte meals were a bit salty. We actually ended up cancelling our other reservations and had dinners at the buffet restaurant for the rest of our stays. On the last day we got together with two Canadian couples we met during this trip and had a wonderful dinner at the buffet restaurant. We had a great time! In terms of food, the only thing that we really watched out for was water. We made sure that we used bottled water for many things we normally use tap water here at home. We enjoyed the good food and great service at the Luxury Bahia Principe!!!
We tipped generously everywhere we went but staff at this resort genuinely very courteous and work very hard to make sure that you have a great experience at the resort. Not all the staff spoke English well but we did not mind that at all as it gave us a chance to practice our broken Spanish. Staff seemed to appreciated our efforts! We had a great service and wonderful treatment at the resort. There are so many other good things at the resort that we did not have a chance to enjoy but we surely will take advantage of them next time. e.g., entertainment, water sports so on. Overall I would highly recommend this place to anyone as long as you do not expect 5 star services for everything. We loved the people, food and place and we had a lots of fun and we would definitely go back again and hopefully in the near future.
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Private -
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Grand Sirenis Punta Cana Resort: Leaking twice in 3 hours
The hotel dead nice but the room we stayed had problem with the AC. The whole floor was water leaking from the AC. It happened twice in 4 hours and we had to CANCEL all activities with our friends and families. We came as a group of 10. We were offered for a room change but not even close to my senior parents and friends.
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Colleen -
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Bahia Principe Escape Ambar: mediocre honeymoon
- Food and restaurants were poor: very disappointing given that this is a 5*.
- Service was lacking in some areas:
We had issues with the key-card swipe on our front door and we had to ask three times for assistance and they still didn't fix the problem.
Room service was skimpy with the fridge refills and not very accommodating when we asked for for things. At one point, I left a note asking for an extra Kleenex box since my husband caught a cold during our stay... They threw the note out [... read more]and didn't leave us ANY Kleenex that day in response.
Meal service staff was often abrupt and seemed angry... Getting a drink refill during your meal was not a regular occurrence.
- On the plus side: the beach was stunning! Well maintained with plenty of palm trees, huts, and chairs. They even had a guy going by sweeping sand off your chair! The beach bar servers were excellent and also very nice! The bar staff all throughout the resort were great actually... They seemed a lot happier and much more pleasant and accommodating.
- also, our concierge did try to make our honeymoon special by offering sparkling wine and decorating the room with balloons... But overall, we were quite let down with this resort as a 5*... I'd give it a 3-4* and not recommend this resort for a special occasion like a honeymoon.