Grand Decameron Complex Bucerias Trademark: Beautiful Resort

The outside area is absolutely beautiful. It is clean, well-kept and so much to see. Several pools, iguana home, can watch daily feeding, turtle pond, awesome Beach and recreation areas. No reason to leave the resort if you just want to stay and have fun there.

Occidental at Xcaret Destination: Amazing resort!!

Occidental at Xcaret was amazing! Very well kept pools and outdoor space. Happy staff, great service and awesome buffet. The steak house was to die for. The rooms were clean, and the bed was very comfortable.

Temptation Resort & Spa: Very nice and clean

The grounds, food and service are amazing at this hotel Second time there and would return. Entertainment is terrific. Very entertaining and enthusiastic group of entertainment. Beach was nicer then last time.

The Fives Downtown Hotel: Meh

Location is good only a couple blocks from the beach. Roof top pool is nice but expensive. We booked a 2 bedroom and got there were given 1 - then we got downgraded because there was only one 2 bedroom left so we basically paid more for less. This room also took about 2 hours to be ready. Noises all around music doesn't turn off til midnight but the way the rooms are built it sounds like there's someone constantly moving furniture around making it hard to sleep since it's happening 24/7. Service [... read more] was great though they'd bring us 2 free water bottles each night. Overall I wouldn't go back it's not worth the money. The lobby was under construction the days we were there too so didn't get to enjoy much of that view as shown in pictures.

Bahia Principe Escape Sian Ka'an: Awesome Resort

Beautiful resort, very very clean, great service, Wonderful food, it is 3 km from the adult private beech , which is beautiful and was raked of sea weed before the non Sian Ka’an area, Wonderful food through out the 4 properties. Access to 11 a la carte restaurants, all buffets on the 4 properties, trams run every 10 minutes . Good entertainment, nice wading pools but access to all pools at all resorts . Room service that checks to be sure you got your service! It’s beautiful jungle feel [... read more]ing but done expect to visually see the beach! 5 star all the way!

Iberostar Selection Cancun: Not Honest Staff!!!

I book a package via a travel agency. When I arrived at the hotel, I was told no reservation have been made!! After 3 hours arguing with the staff and calling to travel agency from Cancun to Canada, I told the hotel manager that I would like to get a room in my own cost. However, she told me that all the room were sold out. You can imagine how much stress i was suffering!!! After 3 hours, I got an answer from travel agency that the room was booked three days prior of checking and I mentioned  [... read more]to the hotel manager as well. Finally, I had no choice than to call the POLICE!!! As soon as they find out that I wanted to call to the police, the hotel manager offered me to hold the cost of the room on my credit card!!! I was so shocked because she told me that all the room were sold out, so how come she finds a room after I attempt to call the police!!! Moreover, in my reservation, I had an ocean (sea) view but she gave me a side view !!! The hotel and resort are nice and clean but the management is horrible!!! Moreover, the food in lunch every day the same and you have to select the same food every lunch at the buffet.

Bahia Principe Explore Coba: Beautiful Resort - Bahia Principe Coba

This was our first time in Mexico and first time staying at a Bahia Principe resort hotel. Service - Service was excellent but staff are very busy and few of them which means it can take a while to get a drink. However, if you walked up to the bars...you were served very quickly. Same with buffet. I read a lot of previous comments about "rude or unhappy staff". What I witnessed was hard working & tired staff. NOT rude. Staff were just as friendly if you tipped then if you didn't...unlike some [... read more] places we have been. Food - Awesome. From buffets to A la cartes… lots of variety, fresh and well cooked Beach - we weren't overly impressed with the beach. The Seaweed was very bad (not a resort issue) which meant we spent most of the time around the pools. Rooms - very clean Public Bathrooms - immaculate!!! Pools - Pool chairs with shade were hard to come by. Had to get up early to get one. Pools themselves were well kept and clean. Gym - Busy in the mornings. Good equipment. Friendly staff. Grounds - Well kept, groomed and beautiful. Getting around: This is one of 4 resorts together. Walking to and from for those who don't like to walk or mobility challenged, would be happy to know there is shuttle service available. Walking around resort could be done in about 15-20 min. Shuttle to the beach as it is quite a distance away. Check in / Check out - Smooth & quick Overall: Besides the beach (mainly the seaweed issue), were we very pleased with this resort. We would definitely return to this resort or any Bahia Principe resort.

Barcelo Maya Grand Resort: Just ok resort

The beach wasn't the best. Very rocky. A ton of seaweed. Room and pool was great!! Food was ok, no beach bar or BBQ. A la carte restaurants just average. Tokyo was awesome!!! Seen turtles off of the palace beach.

Dreams Aventuras Riviera Maya: Decent resort

Overall this hotel was decent. The service was top notch and the food was very good. This is a great place for kids. However, as I read prior to going in another review, the pool (specially on the adult side) really wasn't clean went in it 2 times only and once to tje hotel beach. Unfortunately during our stay there was a lot of seeweed as it had rained in the days prior. Tje staff was working nigjt and day to clean the beach... but really there was so much that it was i.possible to get do [... read more]ne in 1 day... took them at least days. We were lucky as we foind another spot in Puerto Vallarta to enjoy the beach the rest of our stay (thank god!)

Iberostar Selection Playa Mita: Love this place 🌴

Edith and Nancy at the kids club are amazing. My daughter loved going there every single day. The entertainment staff were wonderful the food was good and the grounds were of kept very clean. The only few downfalls where the ocean was very rough where we didn't even spend one day in the ocean and I don't like that anyone can smoke anywhere on the property. Very kid friendly. Would definitely go back

Bahia Principe Explore Coba: Very clean resort

Very clean and beautiful resort. Most clean room I ever I had in all my travels. Food was just ok but I’m a picky eater. Beach was good and bad. Coba beach on bad days had so much seaweed. Tulum beach on good days was awesome. Shallow- great for young children with lots of fish to look at. Most negative part of the trip- my son new stuffed animal was stolen from our room the night before departure.

Blue Bay Grand Esmeralda: 2nd time around just as good as the 1st

This was our 2nd time at the Blue Bay Grand Esmeralda. It was just as good as the 1st. Staff were very good, rooms were very clean. We had room service one evening and that was just as good. We plan on returning next year!

Hacienda Buenaventura Hotel and Mexican Charm: Authentic clean resort

HB is an authentic spotless resort; room, beach, restaurants all nook and carnies are clean. They serve seafood, beef and chicken for each meal. The variety of food, vegetable and fruit was awesome. Don't miss their shrimp served for dinner! Pastries are good. Staff pleasant people who willing to help. The only down side for me was lukewarm food which is somehow understandable, maybe because of the amount of served food and longer hours of serving (till 11 for breakfast and till 4 pm for lunch [... read more]). I was hesitant to choose this resort because of the vendors around beach but believe me or not it wasn't bad at all they are good people and don't bug you. So, enjoyed good food, drink, weather and vibe. If I go back to PV, this resort would be my choice. I met some people who stayed in HB between 4-10 times.

Iberostar Waves Cozumel: It was good to be on vacation

I will start off with "it was okay" people come here to get away from their busy lives but coming here did not provide any reprieve. The positive features of the resort is the cleanliness of the rooms, facilities, pools and lounge areas, my friends and I never had a problem the whole 7 days we were there. Staff is polite and not too pushy for tips, food was very good with a variety to choose from. Unfortunately that’s about it for positive notes, the resort is very small with not much to [... read more] do, my friends and I tried going on excursions to pass the time except any activity is extremely expensive. Mexican Pesos is a waste don’t bother with it they only use USD, if you try paying in Peso they convert it over costing you twice in conversion rates. My friends and I thought we’d try was scuba diving which once again isn’t cheap, and I recommend avoiding, the dive club on the beach is a big scam they’ll take your money and not give it back when the weather cancels the dive. I had the star prestige upgrade too which is a colossal waste, it is just a small hut at the corner of the resort that was too much of an inconvenience to go to and the rest of the resort didn’t do anything for prestige upgraded passes. Only when it was time to go home did I begin to relax, I felt like I was trapped on timeshare prison island getting flogged by sales and marketing people all day. Many people there only stayed 3 or 4 nights which is very smart, avoid staying a whole week it is very stressful.

Sandos Caracol Nature Resort and Water Park: Huge resort with pros and cons

Arrived at Sandos Carocol Eco resort March 31-April 7 Superior Select Club Adults only was assigned to room 7013. Upon initial inspection room was clean and even had a swan on the bed made of towels.There were no robes, slippers, welcome bottle of alcohol as inclusion stated. Rep made aware of this as she called to remind us about the briefing. We could not attend the briefing due to wedding breakfast. We assured her that the omitted inclusions were not a big deal as long as we had a safe and [... read more] clean place to sleep every night. Rooms are in need of repair as we soon found out. Maintenance was called to our room to fix the air conditioning, a toilet that did not flush, malfunctioning safe, and the key entry system took 5 visits over 2 days to fix. The last maintenance visit lasted from 11pm to 1;30am. Management did sent a note of apology.t is a great policy to have guests present when maintenance working, as it protects workers from undo accusations but takes away from guests vacation time. ANIMALS I, was entertaining to see monkeys come around the pool and posing for pictures, the Coati running free in packs playing in the leaves and different species of birds and insects. I dont agree with barnyard animals in pens, and there were to many deer in the pen. Anyone that can afford to travel here has already seen these animals.Guests should obey the do not feed the animal signs as it is for the animals protection as well as the guests. FOOD We enjoyed the Brazilian restaurant for lunch. There was lots of variety at the buffet, fresh fruit was excellent, but signage was nonexistent. Snack bar at night was disgusting. We went one night to find nacho sauce, no chips,4 pots of cold unknown food. GROUNDS The public bathrooms were clean and functioning. The grounds were clean and foliage and flowers were amazing. kudos to the gardeners. We could go for long walks on the beach but it was rocky in front of the resort. Nature decided to bring in lots of seaweed while we were there for the week. THINGS TO DO Take a bike ride, a walk to see lizards basking in the sun. See the beautiful water fall, old ruins, and the water park. Kudos to the bartender Rosario in the disco, the maids,the gardeners and grounds keepers and the cook who made my eggs to perfection every morning. Also to the staff involved in the marriage of my friend April 3 on the beach, dinner was awesome and service was amazing at the event.

Crown Paradise Club Cancun: Fantastic resort!

We had a wonderful time. The resort is clean, staff is friendly and the food was excellent! We can not think of one thing to improve. The only complaint we have is that 10 days was not enough. We will definitely go again to this resort.

Blue Bay Grand Esmeralda: Great Resort

Not a place to visit alone better for couples or families stayed in block 8 very compfortable Great entertainment Cab to 5th ave 370 pesos Shuttle from hotel 80 peso per person There is a variety of foods Rating 1-10 Mexican favorite 9 Steakhouse good 8 Seafood poor 1 Italian fair 4 Chinese fair 5 French didnt make it there Pool by beach our favorite plenty of activities poolside Left maid service small gift on pillow daily as a token of appreciation

Catalonia Royal Tulum: Amazing resort!

This place is amazing. Great food, staff, and environment. The beach was kept clean and we never had to fight for a chair. The rooms are spacious and very nice bathrooms. Recommend the Mexican restaurant.

Hotel Xcaret Mexico: Beautiful resort

The good: the grounds of the hotel is gorgeous, and very different than most other resorts, with the meandering lagoon. Staff are courteous and very helpful. Grounds are kept very clean. the included entrance to the different parks, tours and activities, to me, would be the biggest draw for this hotel. guests can choose to be as active or to just relax around the resort as they choose. the taco stand is a must try, truly awesome tacos! the sunday brunch at the Xpiral is awesome also. The [... read more] not so good: food in on par with other resorts of its class. Some good, some so so. Buffets lacks variety, which was a surprise to me, and can be quite a long wait, at least for dinner, which again, I didn't expect. The bad: shower temperature. it fluctuates constantly. one second it's burning hot, the next second, cold. apparently, quite a lot of other guests have the same problem also. All in all, other than the shower temperature, I have really enjoyed my stay at this resort. and would go back if I come across a good price.

Royalton Riviera Cancun Resort and Spa: Awesome Resort

Royalton Cancun is the cleanest Resort we have been to. The food is excellent the staff very helpful and friendly. A little disappointed in our room we had garden view and it was a forest no flowers just bush very disappointed. We have been travelling with Trip Central since 2012 and travelled twice a year with Trip Central’s assistance. The flight with sun wing was also disappointing a half a cup of pop or water. I tried to pre book our seats for the plane the night before in the ti [... read more]me slot provided and they said we missed our time unbelievable. Trip central sends us a $100.00 voucher that we will never use, I suggest trip central should pre book our seats free of charge in place of a voucher we will never use. We have not received any incentive for using Trip Central since 2012. Not even a discount on our flights