Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

review headshot

Private  - 

Verified Purchaser

Grand Decameron Cornwall Beach: 4 Nights Only

My husband and I stayed for our anniversary June 7-11 and enjoyed our stay. We booked this hotel because of how close it was to the airport and the very reasonable price point. We had read all reviews before arriving, which helped with our expectations. So, to be proactive, we took our own beach towels and sundries but didn't need them. Food was good (be sure to arrive to the dining room on time) but choices were limited. Coffee bar was great! Rooms were very clean and maintained d [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Ocean Eden Bay: Great Resort but Customer Service from staff is MEDIOCRE

Really enjoyed the food, the beach and the resort but staff/reception is very bad with customer service. Issues/complaints don’t get addressed. Supervisor on duty is NEVER available and staff can’t answer basic questions. They pick and choose who to be nice to and get annoyed when they get asked to do stuff. Most of the time they are either on their phones, eating or drinking on the job. If you are OK with figuring things out on your own and not to rely on the staff then you will enjoy your  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Robbie2326  - 

Verified Purchaser

Grand Muthu Runaway Bay Club Caribbean: Royal Decameron Club Caribbean...amazing resort

Nice property , friendly staff and good food. Nice place too relax and enjoy the beach, sun and food.. The service and the restaurants and bar is great. 10 out of 10 I would go back to this property for sure. I would rate this property 8 out of 10..

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Catalonia Montego Bay: Nice resort

Beautiful beach!!!!! Food was an 8/10 I really enjoyed the Jamaican al la carte restaurant. Jerk bar was lit!!! Service was ok, long wait time in line for check in. By time I got my room I was exhausted from standing in the heat for so long. Hot water in my room didn’t work all the time, had to shower in lukewarm water. In my opinion, entertainment wasn’t the best. But this was a more relaxation trip than for entertainment.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: 10 years ago it was amazing

Staff and employees are absolutely amazing. The resort is falling apart though. Ceiling leaking with water, due to condensation. Built poorly. Showers are small , jets don’t work in the tubs . Sometimes there is no hot water. The beds are extremely uncomfortable, they should probably flip the mattress. Some rooms hardly any air conditioning. I guess you get what you pay for unfortunately

Location
Value
Food
Beach
Rooms
Service
review headshot

Jj87  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Went during the wet season

First off, we went during what they called their “wet season”, even though when I looked it up it didn’t say much about that. So when we arrived it was raining and gloomy for the first few days. Regardless of that, the resort was beautiful, very clean and always being maintained. They had the Orkin man come it seemed like every few days and spray. The pool was clean and beautiful, they cleaned it every morning and it was very large so you weren’t always right next to someone. The food wa [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Mandyleroux  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Honest review from luxury side

Honest review for the Luxury side! We saw the good and bad reviews before coming so we were prepared but we also were just happy to get away without our children. First off....the app! We actually found it very user friendly and were able to book all our a la cartes with no problem at all. We checked in ahead of time and when we arrived they just had to give us our bracelets and take us to our room. They even set up our WIFI which works amazing anywhere in the hotel or on the beach. The  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Worth the money

Smaller hotel with comfortable bed and clean room which look out to the beautiful sea and sunsets. The sea water was clear, calm and warm and we were able to see lots of fishes when snorkelling without having to swim out far. Some beach areas were deeper and others were more shallow which is good for children or non swimmers. The air conditioner, safe, hair dryer, fridge all worked well. There was lots of food to choose from in the buffets so we did not try the restaurants which required reser [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Sharma  - 

Verified Purchaser

Grand Muthu Runaway Bay Club Caribbean: IT WAS 'OK"

food quality was ok but selection was not very good 😕 the rooms were clean and nice and the maid staff was amazing! pretty hotel but need to spray the smoke stuff to control the mosquitoes, there was alot of mosquitoes and very uncomfortable 😐 dining staff was ok but never came back to check on us for more drinks during meals especially in the morning 🌄 the bar staff was awesome and the entertainment staff were very good 👍 over all it was an ok trip ... would I stay there again 🤠[... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Average ! Suite Personal Ratings at 3.5 Stars.

Well kept Grounds, Services are Good!Banquet Food Looks Delious,Taste as if Heated in the Fridge. Food are a Very Essential Part of a Resort's Guests satisfaction.. The Suite My Wife & I were in Were Satisfactory.Except the Bath Poor Draining System .

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Pretty resort

It was very clean but had a awful sewer smell in evenings.The food was ok buy could be better.The staff were rude and very slow moving when asked for something.i asked for a blanket at 3pm and had to call front desk again at 9pm they finally brought it at 103o pm.personally I wouldn't book again only because I been to better.so that was a down grade for me..upon check out we had a 3 hr wait for transport and they cut off wifi right away no chance to contact family.it doesn't cost them anymore s [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Carrie  - 

Verified Purchaser

Ocean Eden Bay: We loved it!

My husband and I stayed at Ocean Eden Bay May 14-21st for our Honeymoon. Immediately upon telling check-in we were Newlyweds, they sent us to the Privilege desk where we were upgraded to an Ocean Front Room, two butlers, access to the private beach and restaurants, a full breakfast in our room the following morning and a bottle of champagne. We were also immediately greeted with Rum Punch! Recon helped us to our room and he was funny and friendly! Romain and Aneika were absolutely amazing and ch [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Great time!

Service was pretty good 7.5/10, resort was well maintained. Rooms definitely needed upgrading. Pools were great and clean! Entertainment was pretty good. Beach was smaller but did the job and was never overcrowded. Room service was quick and food was always good! Price wise, for Jamaica, I believe this resort is a great option! If I can find an even better deal for this resort I would return. Also, Trip central is awesome. Easy to find the best deals, service is always great! Thanks!

Location
Value
Food
Beach
Rooms
Service
review headshot

Darren  - 

Verified Purchaser

Riu Palace Tropical Bay: Perfect Vacation

Very modern resort with an amazing beach. Very well planned layout. All rooms close to everything. Food is very good with a huge selection ... very large buffet. 2 hour transfer from airport is worth it. Staff are as good as it gets. 10 & 13 year old grandsons had an amazing time too.

Location
Value
Food
Beach
Rooms
Service
review headshot

Birthday ruined  - 

Verified Purchaser

Riu Ocho Rios: Racism still exists

Racism still exists at the RIU OCHO RIOS Spa Food ok but cold Lots of Flys 🪰 Difficult to make reservations on App House keeping throwing away guest food Entertainment very good Bus driver to Shakka great Birthday ruined

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Ocho Rios: Great time at Riu Ocho Rios

Great time at Riu Ocho Rios Will try to keep this short. Things that are great: *rooms are beautiful, clean, and very well appointed *grounds well maintained and cleaned daily *mini bar and fridge restocked every two days *plenty of towels, hot water, water pressure pressure *beautiful beach, well maintained, plenty of chairs *lovely pools, plenty of chairs there as well, lots of shade *no wait for beach towels, readily available and huts always open *drinks were great and service wo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: OUTSTANDING RESORT

The resort was amazingly beautiful! The pictures don't do it justice. Beautiful grounds, that are well maintained. The white sandy beach and clear warm waters were amazing. The staff were friendly and welcoming. The food was superb!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Brenda65  - 

Verified Purchaser

Sunset at the Palms: 35th Anniversary Trip in Paradise

We just returned from our stay at Sunset At The Palms and it really is a unique resort. Very small, laid back and quiet. Our treetop room was very comfortable and clean and quiet except for the tree frogs at night which actually put you to sleep. We had a lot of privacy on our balcony since all the treetop rooms were nestled around the resort. Not a ton of dinning options but it was enough for us. I would of liked to see more healthy choices and not so much spicy fair but we found somet [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Moon Palace Jamaica: Amazing resort!

Amazing place to stay. Very clean and lots of amenities. Lots of activities to sign up for, everyone is very friendly. Stacey-Ann in Beach and Pool is amazing! The boys on the catamaran also work really hard.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Ocean Eden Bay: Amazing resort

Just got back from vacation the resort itself is beautiful but here are the negatives. Beach is terrible if you love the ocean this is not the place you need water shoes 100 %. Food could be much better. The only restaurant I find it really good was Marlin and Bluemoon. Amazing service by Daniel . The buffet is hit or miss some days it's ok . If you like partying this is not the resort gorgeous young people. The nightly entertainment was ok but after 10.30 there is not much happening.  [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page