Iberostar Coral Esmeralda: Amazing Resort

We had an amazing time! The rooms were modern and comfortable. The staff was pleasant and friendly. The beach was amazing everyday. The food of course is more on the bland side but there was much variety in the buffet area. The traveller's were also very friendly. The entertainment was beautiful and interactive. I look forward to my return.

Memories Flamenco Beach Resort: Nightmare Flamenco

Despite best efforts from the hardworking staff, the resources do not exist to make this a realistic destination UNLESS, you’re okay with black mould on the walls and mattresses, filthy towels that are replaced only after several requests, intermittent availability of “all inclusive “ beverages (eg., coffee, beer) with a diamond club upgrade. The sand, sun and surf are definitely 4 star.

Iberostar Origin Daiquiri: Amazing resort

Staff were awesome. Been to this resort so many times & its my 2nd home. Was here in Oct, Nov & just got back again (feb). Everyone goes out of their way to help make your stay welcoming. From the front desk people right to the cleaning staff, gardeners wait staff etc. I'd highly recommend this resort to everyone. You won't be disappointed. Yes they had a few shortages but its Cuba always plenty of fish chicken, pork etc. I go for the friendliness of the people, beach &  [... read more]sun. Planning my next trips fir next fall & winter. Entertainment staff were awesome. Trapeze arttist in lobby unbelievable

Memories Flamenco Beach Resort: Extremely Disappointed

Keeping in mind the situation for the Cuban people, we tried to be understanding of some of the deficiencies. However, the situation at this resort was just disrespectful to the tourists. We found most of the staff at the front desk and bars were not very welcoming or friendly and a lot of times ignored you when standing in front of them looking for help .- . We had 2 rooms next to each other and one of the rooms had no air conditioning for the entire week or a working fridge. Despite multiple r [... read more]equests to fix the AC and replace the fridge no one ever came. As a result we tried to leave the patio door open to allow some cooler air in during the night but this resulted in getting covered in mosquito bites - so we had to keep the patio door closed. The first 3 days we did get a small 500ml bottle of drinking water each in the room but then no more water came the rest of the trip - again despite our requests. There was no hot or even warm water to take showers with. Toilet in one of the rooms did not flush. Had to fill tank with shower hose. Bed sheets , shower towels or hand towels were NOT changed all week long. Half of the time we did not have a bath mat or hand towel. There were no eggs for breakfast until the last day - Breakfast choices were poor and the same all week long, which resulted in three of us getting diarreah(They reuse the same food). Most days there was no juice and if there was it was a powder mix and watered down and most days there was no Cuban coffee or sugar (which Cuba is known for). There's no pop of any kind to be found, not even at the shops which are pretty much empty. This was our fifth trip to Cuba for my wife and I and the third trip for our teenage children and we were all very disappointed with our trip with the money we spent to get 1 star service at a 4 star resort. The weather was great and the pool and beach were very enjoyable which made the trip tolerable. We will not be returning to this resort and we will not recommend it.

Valentin Cayo Cruz: Wonderful resort

I like the layout of the grounds. I enjoy walking so it was perfect. The buildings are spread out and it was very quiet. My room was awesome. All I could hear was the ocean and the birds. It was paradise. The buffet dining room is huge so I had a choice of privacy. Very comfortable resort . The staff was great. I felt safe and enjoyed myself very much. The beach is exactly how I had seen it in pictures. Absolutely breathtaking!

Melia Jardines del Rey: Bad experience

I reported to both the hotel guest service department, the sungwing representative in the hotel and to trip central First room I got was occupied, the second had a water leak from the toilet and had to put towels all week to control it, was never fixed or offered to move another room, also the TV was not working. Some of the basic things I pay for were not available, like running out of fruit in the breakfast buffet 3 days, not having red wine in the restaurants, not having to make basic dri [... read more]nks, mojitos etc.. Complete lack of care and follow up.

Grand Aston Cayo Paredon Beach Resort: Awesome Resort!

Hotel was great. The pools were awesome. The beaches were beautiful. There was always something to eat. If you aren't picky, you won't starve. The area was super safe and had fun things for the kids. Highly recommend this resort.

Valentin Cayo Cruz: Lovely quiet resort to relax

Not too busy, and has everything necessary for a great warm winter holiday. Staff were very helpful and kind. A special shout out to Deimis, our concierge. She went above and beyond our expectations! What an amazing lady!

Grand Aston Cayo Paredon Beach Resort: Had a great time!

Well kept and clean resort. Thoroughly enjoyed our stay! Staff helpful and rooms kept very clean. A la cart restaurants were awesome. Would definitely recommend the resort to others. Close to airport with short bus ride to resort.

Melia Cayo Coco: Beautiful Resort

This was our third time staying at Melia Cayo Coco and are looking forward to going back! The resort is beautiful and clean, the beach is amazing, and the staff are so friendly and helpful. They even helped to make my brother's birthday special by providing decorations and a delicious cake (no charge)! It was made even more special when the band played Happy Birthday and the staff also joined in the singing! I am a very fussy eater but I could always find something good to eat at the buffets...t [... read more]he other people in my group were very happy with the selection of food available. We attended a special 5 course dinner for returning guests to the resort and it was absolutely amazing! As we were early to bed people, we didn't see much of the shows but what little we saw was very entertaining and we enjoyed the lobby entertainment very much! Would highly recommend this resort!

Melia Cayo Coco: Cannot wait to return

This a beautiful resort with warm welcoming staff , clean rooms and fabulous food. Cannot wait to go back. The beach was nice and there are lots of sun shades and chairs. Everything is within walking distance.

Iberostar Coral Esmeralda: Iberostar Coral Esmeralda

Overall trip was great, fairly new resort and was clean and well kept. Food was ok considering the shortage of supplies alone with booze and amenities. The beach is great for long walks. Entertainment was good Joseph and crews were very entertaining, would like to see a board displaying events for the day. I wish they would put no Smoking in lobby . There is plenty of locations for the smoking . The staff working on resort were very good. We would definitely return to same resort.

Valentin Cayo Cruz: Beautiful Resort

The resort was very beautiful. The staff went out of their way to help you. The layout of the resort was good. A little bit of walking, but not too much. The week was so windy. so it made it hard to enjoy the beach.

Grand Aston Cayo Paredon Beach Resort: Bad Awful Don't Go

Don't trust anything you're told about the Grand Aston. Can't get food without 2hr waits (if they have any left), no a la carte resos available, and portions are hilariously small. Staff won't bring you water unless you buy it from the housekeepers. Beaches are fine, that's the only positive.

Memories Caribe Beach Resort: Staff aren't welcoming

I booked this resort knowing that there's shortages of food and supplies but I didn't realize that it also lack customer service. Neither receptionists nor the wait staff make you feel welcome. Whenever you asked them something I sensed that they are not willing to help by their tone of voice. Same with the wait staff. Even with tips and gifts, my room was hardly cleaned and our beach towel was only changed twice in a week. Not to mentioned our floor was covered in sand and the same dirt and sam [... read more]e stained on the balcony glass door and the bathroom walls. I almost feel that they took us ( tourists) for granted. I can accept that they are short on certain food and supplies but to not have customer service is not acceptable. The only nice thing about this resort is the immaculate beach. I do not recommend this place.

Melia Cayo Coco: 2nd Time is Even Better!

The resort is just for adults so it is quiet and not crowded. It is easy to walk to the amazing white sand beach, the pool and all restaurants. The grounds are kept impeccably and the rooms are clean. There is not any shortage of food and you can always find something to enjoy. Ask Ronnie to take you out on one of the resort’s catamarans to see a beautiful coral reef and many tropical fish just off of our beach! We stayed 10 days this year and will be back!

Grand Aston Cayo Paredon Beach Resort: Great resort

Very clean , friendly staff , great drinks . If your not a picky eater you will be more than happy you chose this resort. Never a shortage of food but if your a fussy eater you may not like a lot. We survived on sandwiches and fruit and it was delicious . I would definitely go back

Melia Costa Rey: Shame

This resort opened in 2016,we stayed there in 2018, and it was very good. Just came back back from there and in only 8 years resort has become a 3 star at best. Flooding of ground floor rooms, no water for two days so no flush of toilets or shower water. Not to mention almost total lack of hot water. Food was ok at buffets , you won't starve. A la carte restaurants were mediocre. Tile work around pool has become dangerous in and around pools. Beach and ocean are outstanding, no fighting  [... read more]for shade at the beach plenty of palapas. Some days no beer or rum. No fancy drinks. Lots of vodka though. Shame that only after being built 8 years ago that it has gone down hill so rapidly. However, staff are terrific in all areas from maids to bartenders all were happy to help in any way and ultra courteous. They're doing they're best with what they are given. Sorry but will definitely not return.

Tryp Cayo Coco: Tryp Cayo Coco

I have been to this resort 8 times now. I find even though this place is a little old the staff work hard at keeping it clean and tidy . they have in the recent past installed new lighting around the pool , which look amazing !. The recently installed roof over the patio was a much needed, well liked improvement . THe new teak walkways to beach (3) are a welcome addition and make the trip to the beach easier. The staff are very friendly and work hard to solve any issues that arise . There was a [... read more]lways a wide selection of food choices to pick from . I was always eating the fresh fruit and delicious smoothies served . Rooms are cleaned and made up daily , the maids are very personable and friendly . thanks Juaquin and Sergio for help and good conversations ! I like this place and will return many more tomes .

Melia Jardines del Rey: Wonderful vacation

Danaries Customer Service excellent helpful person. Grounds lovely, food plentiful. Beach amazing, restaurant great service lovely kind people. Lots of food beverages for everyone Yes we ran out but next day or in a few hours there it was so whatever you need Melia had it