Occidental Papagayo: We truly enjoyed everything about Occidental Papagayo Resort

The resort was beautiful and so relaxing. The people who worked there were professional and greeted us every time with smiles and how is your day going. The food in the Buffet was fabulous. The Food Service Director would come out into the serving area and greet you. He would ask how you enjoyed the food. The waitresses were lovely and got to know us personally. Before we asked for coffee it would be in our cup exactly how we drank it. Black for myself, cream for my daughter. The drivers wh [... read more]o picked us up were kind and professional at all times. The housekeeping services were fabulous. My daughter and I came home and we can’t stop talking about our positive experience at Occidental Papagayos, Costa Rica.

Barcelo Bavaro Palace: Very beautiful resort

The resort was amazing with so many amenities. Food was very good and the space was beautiful for pictures. Had a very fun time at the pool and entertainment at night. Staff was very accommodating as well since we needed to switch our room

Occidental Tucancun: Beautiful

When we arrived we are amazed by the view and atmosphere of the lobby,the room is clean and comfortable. The food’s and services are very good,your staff are very friendly and helpful. The restaurant has a good selection of food and drinks and we have plenty of snacks to eat. The place is perfect for the family and the mall is just nearby and we have a wonderful staycation in your place.

Occidental Arenas Blancas: Sub par resort

My partner and I became very ill from the food on our 3rd day at this resort. We remained in our room for one entire day and could not eat anything and had severe diarrhea that continued upon our arrival home. After the 3rd day, the only thing we could eat was pineapple or watermelon, nothing pre-pared for fear of getting sick again. I understand that the pandemic played a role in the deterioration of services and that inflation and supply chain issues continue to do so, especially in Cuba, how [... read more]ever, I wholeheartedly disagree with the 4* rating you give to this resort. As a former travel agent of almost 20 years and based on my many trips to Cuba I would rate this resort a 2 1⁄2 * star at best.

Occidental Punta Cana: Occidental Resort

Very clean, pools amazing, resort very large, lots of walking. Buffet very good, lots to choose from and amazing deserts. Steakhouse and Italian restaurant both very good. Beach was clean, maintenance works clean every day

Occidental Tucancun: Budget Resort

The resort is very clean and most of the staff were very helpful specially Eric from the Mexico Lindo restaurant. We didn’t swim in the beach as it was full of seaweeds and the waves are big. The food in the buffet were always the same almost everyday. The seafood restaurant was good. The entertainment was good as well. The lobby were always packed and busy. Need to add bar tender. The hotel has a good location very close to the mall and bus stop.

Barcelo Maya Tropical: Clean massive resort!

This is a massive 5 star resort with lots of amenities. Best part was the free Hydro-therapy at the spa. However, the sheer size actually works agains the resort. It takes a while to figure out how to get from one place to other. They have a shuttle between multiple resorts, but they probably needed some golf carts for travel. The beach is at one end and the buffet at another. All restaurants are very time bound, likely due to the massive operation size. However, the facility is immaculately Ma [... read more]intained. Pool is large. Restaurants are awesome. It is worth taking the premium package!

Occidental Punta Cana: Average hotel

Great beach. Hotel was average and needs some improvements. Building 22 was dated and needs some renovations. Food was average at buffet not great. Drinks were not very impressive. Too many sales people on resort and beach which was very annoying. Many locals staying in hotel on weekends which made it very busy. Not enough shade huts/ gazebos around pool and in beach area. Servers were not very friendly and at hotel bar were just rude. Lack of servers at most bars and therefore extensive wait to [... read more] be served. Most likely if I spoke Spanish I would have had better service. This hotel is a 3 star in my opinion and I would not recommend it.

Barcelo Maya Beach Resort: Well kept resort

Beautiful resort well laid out , lots of choices from entertainment to food . Service is slow to some time non existent be prepared to yell if you want service . Everything in the stores here are extremely overpriced

Occidental Arenas Blancas: Amazing Beach

The beach was definitely the best part of the resort. Absolutely amazing. Staff are friendly, work hard and do the best with what they have to help you out. Facilities is in need of maintenance and could use a good refresh and deep clean, but didn't spend much time in our rooms.

Barcelo Solymar: Not good at all

Pools were dirty, food was so bad my husband and I got sick with diarrhea, barely any food only ham and bread sandwiches rooms keys constantly break, no activities nothing to do. And was super expensive Maybe if this place was a lot cheaper it’d be worth the price But this was not the best experience Only good thing is this place was by the town where the food was much better and the beaches.

Barcelo Bavaro Beach: Beautiful resort

Back from The Beach on Friday. Resort was great overall…beach beautiful, pool luscious, food delicious, service awesome. There should be some/any shade on the beach! As someone with serious mobility issues, the premium service was not worth the extra $$$, as most ala cartes were over at the massive Palace. Would be worth it for the young mobiles. Wondering… The Toronto airport security people totally destroyed my suitcase cover and wrecked my suitcase, by cutting off the zipper tabs. I ca [... read more]n only open my suitcase with pliers (which I’m sure aren’t allowed in my carry on), plus cannot be locked. Do I have any recourse for reimbursement of the damages?

Barcelo Maya Tropical: Another great vacation at Barcelo Tropical

We stayed at this hotel before and again we had a wonderful vacation. The room, the pools, the beach, the restaurants and the entertainment are topnotch every day again. If you don't like this resort there is definitely something wrong with you..hahaha All the hard working staff are doing everything possible to make you feel relaxed and giving you this extra holiday feeling we all need...

Barcelo Bavaro Beach: Decent food

Overall the resort was nice, the buffets were kept clean and people seemed to use the utinsils in a good manner. The A Le Cartes were very good except for the mass confusion of who ordered what ( we did have 9 people in our group) water and wine was topped up regularly and the food was presented well and good flavour. The housekeeping needs improvement many times they took the towels away but never gave new ones, and don’t leave your Advil out in the counter or it will disappear. Ran out of ho [... read more]t water for 3 days so cold shower it was. The Palace had lots more to do and better entertainment than the Beach hotel so most evenings were spent over there. All in all it was nice maybe a 3.8

Barcelo Bavaro Beach: Rooms left to be desired

Grounds were great. Room itself had a leaky shower that soaked the bathroom floor. Toilet that ran forever. Never stocked hand towels. It was clean though. Pool was fantastic. Not so many friendly staff.

Barcelo Gran Faro Los Cabos: Good hotel but where was the Premium??

We booked the most expensive room thinking we would have a nice balcony with a good sea view where we could lounge, read and tan (as we have experienced at similarly priced hotels) . Our room was the furthest from the sea with a view of the garden and pools. The balcony was small with two hardbacked dining style chairs and a small drinks table. The balcony of the floor above kept the balcony mostly in shade. We spent little time on the balcony as it was uncomfortable. We understood that there w [... read more]ere four restaurants that one could book any evening for dinner. There were only two restaurants, a sushi "restaurant" (we were advised by another guest it was poor quality and personally I rate sushi fast food not restaurant food) and the main dining room which was a very good buffet but certainly not restaurant quality. The remaining two "restaurants" located side by side were open on alternate nights and shared the same staff. Neither was great (screw top low quality wine, dishes served resembled the menu name (particularly the Italian food). We ate at the restaurants a few times but were frustrated with having to line up each afternoon to book for that evening, we were advised by reception, upon arrival, to book early as the available restaurant space ran out early. We used restaurants outside the hotel at additional cost and bother. Our room was very nice and well serviced however the air conditioning had a minimum setting of 18C, we generally sleep at a lower temperature so we had to keep the ceiling fan running and put up with the noise. The bathroom had wardrobe style doors facing onto the main room which reduced privacy and did not limit noise at all. I do not recommend spending the extra money for a premium room.

Occidental Arenas Blancas: Superb location

This is a great place. We got to enjoy the beach with such a short walk. The staff are always busy working and smiling. The food was ok, we didn’t starve. We got to eat, swim and drink at the solymar and Palma real with this package. Everything is super close and central. For the price, you can’t beat it!! Book it

Occidental at Xcaret Destination: Totally amazing resort

The hotel was very clean, We had a Junior suite, very large, We were two friends travelling together, so we had asked for two beds, but we got a king size bed, we asked to change rooms, but no rooms were available that night ,but they brought in a single bed, my friend took the single bed and found it to be very comfortable so we left it that way! The staff were very friendly in our building, in the lobby and in the restaurants nd buffets! The grounds were very lush and beautiful, well maintaine [... read more]d! The food was excellent with lots of choices, my friend needs glute n free and always managed to find selections she could eat!!

Barcelo Maya Riviera: We will be back!

This is not our first time at the Barcelo. The restaurants, buffets, gorgeous grounds, pools, rooms, and activities are all spectacular but the biggest reason we keep coming back is the staff. The Barcelo staff are top notch and, with a smile on their faces, go out of their way to ensure every guest has a fantastic vacation. With help from Maru Navarro, in the Premium Lounge, our vacation started long before we ever arrived. She was so wonderful and helpful, and went out of her way to ensure our [... read more] stay was perfect. We were hoping to see her when we arrived, but she was off for the evening. Leo her colleague took amazing care of us, so we had no worries. We also were able to stop in later to see Maru and thank her. So a big thank you to Maru and Leo! We will always come back to see you both! Other staff I'd like to highlight are Antonio from the French restaurant, he was so great, and helpful and did a birthday surprise cake for our friend. Maria Chan at the AO pool was always smiling, and happy, and had us all laughing. What a gem she is, Barcelo! We wanted to sit in her section all week. Deysi and Bredy from Rodizio were exceptional servers, and so efficient and kind. Norma and Jazmine from the AO bar were both amazing. We knew Jazmine from other years, and love to sit in her section. One night we wanted to sit out under the stars and that's when we met Norma and she took amazing care of us. Even when we weren't in Jazmine or Norma's section they still checked in with us to see if our vacation was going well and if we needed anything. Barcelo is lucky to have such caring staff. A big thank you to Sandra Villegas, Premium lounge, who took exceptional care in making us specialty coffees with latte art each morning. We loved them. Also thank you to the terrific team of, Lorenzo and Cristan in the Premium lounge, who helped us with our meals. To the staff at Barcelo, thank you again for make our stay a memorable one!

Barcelo Maya Riviera: The most beautiful resort

The room was super clean, very modern. The view from our balcony was spectacular, great view of the ocean. All the restaurants were good. Bars and drinks were all top end.We will definitely will be going back again!!