Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Very nice hotel with fendly people.

What a nice place I used to go to Varadaro but the beach here is just as good and the hotels are newer . Excellent holiday! The food was good never had a problem . The atmosphere was priceless. I loved my stay at Dahaw. I would go back no problem. Excellent value for the money.

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Go to place!

Our second time visiting this resort. Still enjoyed it immensely. The staff are amazing. They are very attentive, and engage guests on a personal level. The gardens are well manicured by very hard working men who give a smile and wave to all. The food is great. Well presented with options for everyone. The rooms are spacious and cleaned meticulously daily by very cheerful people. Sliding doors could use some maintenance as difficult to open and close and main door needed new weather stripping.  [... read more]

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Disappointed

The hotel was neglected and dirty. The restaurant noisy, crowded, full of flies on dishes and tables. Empty desinfectant dispensers. Bad food, prepared without care. I was traveling with my husband. We both got covid at the resort.

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Great stay at Dhawa

Beautiful resort, gorgeous beaches, and amazing staff! Thanks to all for making our vacation one of the best. Special thanks to Julia who took care of our room, Handy and the folks at the lounge and Havana Bar and Barbara.

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Dan G  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Great resort!

Overall we strongly recommend this hotel compared to other Cuban resorts in Santa Maria. Good thing to know , it’s the first stop when you arrive from the airport on the bus, and the last pickup when you leave at end of your stay so no need to stop at every hotel after 1.5 hours of bus ride. Food is ok but repetitive like every resort in Cuba. No chicken on in Cuba due to supply chain issues . Very clean, beach is excellent but music a bit loud if your room is in the center building facing th [... read more]

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Mart  - 

Verified Purchaser

Valentin Perla Blanca: Deceiving

We went to Valentin, because of great reviews about the beach. Unfortunately, big rocks were all over the beach and the start of the sea. We arrived at 1AM, but the room was clearly not ready: fridge was empty, no beach towels, only 2 single beds (we were 3). Half the resort was left to ruin. The other half was good. We moved to Memories, thanks to the Sunwing representative, there we had a wonderful beach, and great service.

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Amazing resort and service

The resort was very spacious and kept in great condition. The service was amazing and the staff was extremely friendly, the food wasn't the best it was very hard to feel full after every meal but aside from that I 100% recommend this resort to anyone considering visiting Cuba. There is a lot to do no matter the time of day

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Sandra  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Amazing Resort

The resort was great, clean! The personnel was ok, some are amazing, some are just ok. The food was also ok, every day the same:) Kind of sad, but still ok, can survive. LOL The beach!!!! OMG, loved it. Rooms are great, luck of room service. Wi-Fi very weak, they give the access for couple of hours, and you have to call the lobby to update it, does not work everywhere. Will we go there again?! For sure as for me is more important the ocean and the beach!

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Pam67  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Amazing Resort

Well it was my first time at this resort and I must say it’s gorgeous, the grounds were beautiful and well kept , pools were awesome and well maintained. Beach is wow !!!!! We stayed at the Sanctuary side (adults only) and the bungalows were older but clean , ya it could use a new paint job and tighten a few loose screws but overall very comfortable and clean !!!!! Maid and butler service were spectacular over and above what I’ve seen before in Cuba !!!! Very friendly and extremely grateful  [... read more]

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: BEST RESORT!!

our room 3015, the moment we stepped into the room we were already blown away it was fantastic & beautiful, we also had a stunning view of the hotel pool & the beach!! The Pool, lobby, walkways, and bathroom were always clean. Now let’s talk about the staff, there are no words that I can explain how amazing every one of the staffs were they would go over and beyond (restaurant staff, hotel & beach bar staff, maids, lobby staff, all the entertainment & animation staff, and gardeners) we’re so [... read more]

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Private  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Beautiful Resort for the price

The resort is absolutely beautiful. It is clean and has many amenities. There is lots to do for everyone. The entertainment is awesome! We especially liked Enrique who took my family snorkeling and got us fresh coconuts. There was an awesome bartender at the tiki bar who took great care of us (forget his name). The food was just okay, but apparently the best in most of Cuba (we are a bit fussy. We would definitely go again!

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Average!

Nice hotel and staff, food was poor, drinks had very limited selection, even coffee was poor at the coffee bar. If your looking for a cheap vacation with good accommodations and don't care about food then I would recommend.

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Silvia  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Amazing resort

This resort exceeded our expectations for sure!! This was probably our 10th time traveling to Cuba but our first time staying at Dhawa and want to say I couldn't be more happy that we choose this resort!! We didn't have very high expectations(just because we knew that because of Covid lockdown we probably shouldn't expect much) but let me tell you, the expectations were very much met and more! Food was tasty(repetitive) but not blend, lots of options for sure at the buffet. If there was someone  [... read more]

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Leigh  - 

Verified Purchaser

Valentin Perla Blanca: Amazing spot! Been twice, will return!

The west side was open, east side still mostly closed. The open side and common areas are in great shape and the beach is awesome. The best quality of this resort is definitely the staff. They are so welcoming and friendly, it seems to put all guests in the same frame of mind. I've made several friends. The food is good for Cuba, few shortages. The lobby bar, snack bar and pool bars are always a great place to visit. Rooms are basic but who goes south to sit in the room? Excellent enter [... read more]

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Wonderful resort and holiday

By Cuba standards I would definitely say this is a 5 star. Please remember where you have come to visit. Food was very good, especially the soups and quesadilla's. Resort is extremely clean and grounds are exceptionally well kept. Staff are very attentive and friendly. The assistant manager and manager were always visible and checking in to ensure your needs were taken care of. There are some staff that went out of their way to make you feel like you truly matter. A shout out to Omar and Michele [... read more]

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Private  - 

Verified Purchaser

Melia Las Dunas: Just the girls

The resort and the employees were awesome. Limited English but everyone was very helpful with any issues we had. The staff are very eager to please. The beach is one of the nicest beaches I have ever seen. White sand and turquoise water. The beach was always clean. Limited chairs available. Food was good. I enjoyed the rice & beans, squash and the chicken and pork very much. I will definitely return to Cuba!

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DragonDJ  - 

Verified Purchaser

Iberostar Selection Ensenachos: A Magical Place in a Nature Reserve

This is a great place which we have been to 6 times since we started there in 2019. We have stayed in Megano/Spa section most of the time but did try one visit to the Coral Village last March. While the Village was good, we found it to be a bit isolated from the rest of the resort facilities and the internal shuttle wasn't reliable. Initially the Spa section was adult only but it is now open to families. There are 2 beaches Megano and Ensenachos which are both beautiful and have great snorkelli [... read more]

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MKDL  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Not as expected

I was really looking forward to this trip after reading the reviews but this was a rough, not so pleasant trip! To start off they are extremely short staffed. Check in took much longer than expected, getting a drink was tough since only 1 person was working. They know the amount of people checking in they should be better staffed. The 24 hour snack bar food was horrible!!! Cartilage in the burger, no condiments only mustard and ketchup if your lucky and no fries! Fries are the cheapest easiest  [... read more]

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Good value and amazing staff

The staff in all areas were always cheerful, polite and friendly. I was pleasantly surprised by the quality and variety of food in the buffet which surpassed that in the “à la carte” restaurants. There appeared to be a shortage of staff though as the Seafood Restaurant and the beautiful outdoor eating area was closed. There was a shortage of serving utensils and paper napkins at the buffet. Not a major issue for me but the choice of drinks was quite limited at the beach and pool bars. On [... read more]

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Kelly Mccutcheon  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Beautiful resort

Gorgeous resort, the people are very sweet. The entertainment is awesome. If you want to party, this is the place to be! The cleaning of the main hallways could be better. The food was good, but lacking fried foods like chicken and fries/ burgers.

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