Beautiful people beautiful resort

The rooms were great , the food was excellent as well as the beach area food . The only heart breaking was the beach with all the coral and rocks that no one could get to the water unless they went through an area where they had thrown sand for the children . I cut my foot twice and bruised the bottom of my feet that it lasted 3 weeks . I actual went to the doctor because I was afraid of blood clots . You ask why complain now ? Well I felt that no one would care first of all because it's an area [... read more] that's protected and second of all it's not Trip Centrals fault although I did call to just say that you should warn people to bring water shoes( a must) and let them know . I have pictures of the beach that was just heart breaking for not only grown ups but for little ones who can not go near the water but just play on the sand .

Loved Memories

This is our 4th time to Cuba (second time to Cayo Coco) and our best trip yet. Went with little expectations as we always do travelling to Cuba. The first few days I really liked this resort, by the end of our stay I loved it. Yes there are a few small problems but not anything to spoil our fun. Rooms: Pre-set and given the keys to you on the bus ride to the resort which was nice to not have to line up at the reception upon arrival. Large, clean, no bugs. House cleaning was great. A couple time [... read more]s our mini bar was not stocked but not a big deal. Food/buffet: Overall good variety and tasty. Not sure what ppl are complaining about when they say there is no flavour. Also I seen steak sauce and spicy salsa if you needed to add it. Dessert is usually not so great in Cuba and I had full intension of not having any but was very surprised when I found a few that were really good e.g.. cream puffs, cream filled sugar donuts and a kids cereal with white icing. Large container of ice-cream were available at the buffets. Bread was awesome. All the "hot food station"servers were super friendly and always had a smile and a wink for you. A La Cartes: These were pre-set and given to you on your bus ride to the resort. Our first was at the Ranchon--Liked the outdoor setting but nothing else. Menu choice was not to our liking and we felt rushed. We were actually thinking of not going to our other reservations at this point but then changed our minds which we were glad we did. Our next was the Creole. Setting was more cozy and not rushed. Service was awesome. Tried some different foods and enjoyed them all. Last we had was Florencia. Again setting was nice although a little chilly that day in the restaurant. Food was great. Service also good. We really wanted to try the Asian but were unable to change our reservation. We were told by others it was also very good. Churro Bar: A great place to find a nice snack in the middle of the day. Not sure if they have them everyday and they apparently are only there until they run out. We hit it right a couple days. Snack Bar: Our fav. for anytime of the day. Great pizzas. They have poutine burgers, ice-cream pastas and cappuccinos. Service was awesome. Breakfast can be ordered/ huge fresh fruit and bread basket. We actually preferred it here then the buffet for breakfast as it was quiet and we got a hot meal instead of waiting in line. Also it's open air space...your on vacation who wants to be indoors? Pool: Never even stuck our toes in...lol.. (Always at the beach). Although we did venture up a few days just to get a break from the sun and find the churro bar. Looked clean...good music playing and lots of fun activities going on. Loungers were hard to come by especially if you wanted shade and I'm assuming you had to get up very early to save a spot, but lots of space in the water for swimming or taking a dunk. Beach: Yes lots of coral but we knew that before leaving. It's beautiful. Always a sandy spot to walk through the coral. Also there was a boardwalk to bring you out to knee deep water. Lots of shade but you have to be up early to save a spot. 5 minute walk is a beautiful area that is shallow with lots of sand dollars. Also saw a couple stingrays there. There is hobby cats that the staff can take you for a ride. Had a great time with Alejandro. He dove down to bring a starfish up to us...saw 8 dolphins..a flying fish and snorkelled by the reef. This was free but of course we gave him a nice tip for the amazing time we had. It was nice to have a chat with him, learn about his family and life in Cuba. Also everyday there was seafood paella rice, fish, potatoes and veggies severed everyday on the boardwalk. Diamond Club: Read a lot about ppl saying it was not worth it but we thought otherwise. We decided to pay for this only because of the late check out but we loved everything about it. The staff was enforcing that non diamond club not be using that area. The beach area was much better the regular side as the beach was not as crowded, there was a beach bar and waiters serving drinks too. A couple days the had bbq hamburgers/hotdogs and fries. Look for Ismale. He is a great friendly guy working long hours. Loved the late check out. We were also told we had a special dinner invite but we didn't make it as we were still at the beach..lol. My only complaint was when we first arrived at the resort around 9:30-10pm we were approached by a staff member with a bottle of rum asking us to follow her. (we were told our rum would be in our room?) We thought it was odd and was a little concerned about where our luggage was going as no tags were on them to show they were ours plus we just wanted to get them and find our room as we have had past experience with our luggage not showing up for hours at other resorts. At this point we were also thinking maybe this lady wanted to try to sell us a spa pkg/condo time share type thing. We did not realize she was the Diamond Club Manager and only wanted to greet us and tell us where things were and what we were entitled to. Wish we had been told on the bus (we were not on a Diamond Club only bus) that this was going to happen and it would have saved us feeling bad for not wanting to listen to her. Entertainment: Only stayed up for two. Very professional dancing and costumes. I applaud the person who does the choreographing. Awesome. Even the backdrops on the set were well done. Micheal Jackson show excellent. Overall...We plan to be back which is a lot to say for us..We always said we would never book the same resort but have changed our minds. Hoping to go back soon. Even our daughter is looking to visit next month. We loved that the resort introduced us to all the management at the night entertainment and they were visible throughout our stay. The sendoff and goodbyes from general manager on the bus was a nice touch and made you feel like family.

Nice resort and friendly staff

Short bus ride to the resort!! The staff were awesome the beach was absolutely stunning!! The food was ok but could have had more variety! Drinks were fantastic but you have to ask for the good rum or you ge low end rum!

Beautiful resort love it all

Traveled to memories twice first time it had just opened only four buildings were occupied it was quite grounds were just starting to grow staff was amazing an always ready to serve you second time we went we got married on the amazing resort it was fully opened this time an still amazing as can be no waiting for drinks or service always right on the ball to serve you we were upgraded to the honey moon sweet apon arrival it was an amazing room with a ocean view our wedding coordinator cici Was a [... read more]mazing an made every effort to make it a perfect day for me an my wife I would recommend this place to anyone an everyone

Going Back!!

Beautiful beach, friendly service and surprisingly great food! Great size hotel so everything is in walking distance from your room. Didn't have one complaint and you can't beat the price! Will be going back!!

Pool,beach

very clean resort.we are beach people and the beach area was terrible.overcrowded,and not enough beach.staff very friendly and helpful.tour to moron was fun.every where you go the cuban people are welcoming liked the idea of not having to wait in along checkin line upon arriving.breakfast wasalways fun.staff always happy and upbeat.not too crazy about the a la cartes though.the snack bar was great,so were the banana mamas yummy

Memories Flamenco just alright

For a 4 1/2 star I was disappointed, especially with the beach - very rocky and narrow, and the pool, while large and beautiful became very dirty throughout the week. A word of warning, you have to get up mighty early to reserve your chair by the pool!

We had good time

The weather was awesome, the food was good. We had great time! The entertainment was good especially we liked Michael Jackson show- it was well done. People are friendly although if you don't tip server they might ignore you.

A wonderful week of relaxation

The hotel is quite new so all the rooms are magnificent and very well kept. We can't rave enough about the food: top quality, variety and so tasty. The staff were alert and cheerful. The hotel manager did everything to make sure guests are happy. The grounds are beautiful, with security guards at the beach. The beach is a dream come true: white sand, turquoise water. The entertainment was not our main draw.

Great place to relax

great resort,its new and they are building two more stages.close to the airport.the resort is run by a gentleman from spain.its clean.the food was great and lots of it.the staff where all great and helpful .the grounds where well kept.the beach is good just some areas with coral.big clean rooms with flat screen tvs.two pools joined by waterfalls with swim up bar.great place to relax.i would go back again.

Beautiful resort

My boyfriend and I went to this resort together and thought it was beautiful. Very modern and classy looking (fabulous for a wedding or honeymoon). Everything is in close walking distance and the ride from the airport was short. The only thing we were a little bit disappointed about was that it didn't have a disco and the night life wasn't as big there unless go pay to go off resort. Food was good but would of liked a bit more of a selection. Beach was pretty. All in all great vacation and would [... read more] go back!

Amaisig beach, hotel, gardens, dining.

Very very nice stayng in this hotel. Love Cuba. This hotel is one of the best . It was perfect, we were also at the famius pilar beach, ad this hotel is close to this ! I would like to be back in this hotel .

Nice Resort

Rooms were excellent. We had a ocean view junior suite. Clean, well supplied with bottled water, pop and towels.. Staff were not overly friendly as we have had in other Cuba resorts. Catamaran excursion was disappointing, unfriendly staff. Food was above average for Cuba. Shows were great. Pool area and grounds were very good. Beach was nice except coral but once you got into the ocean was nice.

Awesome resort

I loved this resort! I can't say enough about the staff, they were amazing. The food was really good, the hotel was great, tons of stuff for the kids, I will be returning to this resort in december and I can't wait!

Unbelievable resort

Very clean,great hospitality,great beaches,great buffet,great excursions.The cuban people are very genuine and kind loved the country.For our first beach vacation we hit the jackpot.We are booking again for next year.

Beautiful

I travalled to cuba on april 2,2014 with a group of friends. Its a beautiful result, food is amazing, quality is really good and staff are really nice. The beach is nice but the corail that you might be ready in other review is really true that you need to be careful when you get in the water are its a little hard on the feet. But once about 3 feet from the sand the water and sand is amazing. The only con about this place would be the beach. I would return for sure to this resort. We had also to [... read more]ok the diamond upgrade, if you are people like me that travel cuba most of the time, the upgrade is nice but if you travel elsewhere and always take upgrade for you it might not seem an upgrade. Have fun if you go.

Excellent in all areas.

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.) Hotel was clean. Foo dwas best Ive been to in any all inclusive resort. I stayed two weeks and could have stayed longer. Crystal clear water, friendly staff. Thinking abou tit now makes we want to go back.

Nice resort

Clean hotel and common areas, good food, nice staff, beautiful beach and great pools. Rooms are getting a little outdated but always kept very clean. Food wasn't great but still good with enough choices. Very beautiful beach.

Friendliest Staff Ever

This was a great resort. Our room had an ocean view :) My fav spot for lunch was the beach bbq. Absolutely loved the beach. It was great for long interesting walks in both directions. Saw some amazing ocean creatures! Food and drink were wonderful. Resort was kept very clean and in good repair.