Blue Bay Grand Esmeralda: Perfect Getaway for Family

Everything was clean and immaculate, staff were friendly, resources helpful in trip planning excursions - if you want to come to a resort where everything is taken care of Blue Bay Grand Esmeralda is the place. This is especially a great place for vegetarian diets - both me and my husband are vegetarians and everything food-wise was to our liking.

Grand Palladium Select White Sand: Great Family Vacation

Stayed a week at this resort and was never bored. The variety of restaurants and activities gave many choices for everyone in my family-even my teenagers! Hotel, grounds and room were very clean and friendly workers everywhere. We will definitely be going back as well as recommending to friends for a family vacstion of romantic coue vacation! Loved it!

Grand Palladium Select White Sand: Sprawling Beauty

Not a thing to complain about. The grounds are immaculate. The food in buffet & a LA carte's fresh and delicious. The only issue was there are no reservations at the a LA carte's unless you are an upgraded guest. Had to be at restaurant by 6 or would not get seated. The sea water pool was Spectacular. 4+ out of 5

Tukan Hotel Playa Del Carmen: Overall Good.

Hotel location was both great and not so great. Great because is located in the middle of the action. Not so great because the music coming from the bars is very loud and finishes off until the wee hours. We had to request a change of rooms twice. They obliged, it was OK at the end.

Grand Riviera Princess: Sunshine Paradise

The grounds ofhe Mexican Grand Riviera Princess are impressive with many walking paths lined with statuary symbolic of the culture. The lawns and many gardens are beautiful and very well maintained. The pools are very clean and designed to give maximum visual appeal as they are strategically placed throughout the site. The staff are courteous and eager to ensure the guests have an enjoyable, relaxing stay. Rooms are serviced on a daily basis and towels and linens are changed every day.

Selection Riviera Cancun: Fantastic resort!

Resort was exactly as described - swim-up room was great - food is fantastic! No reservations needed at most of the a la carte restaurants is a real plus - resort staff were all very friendly and helpful.

Bahia Principe Explore Tulum: Amazing Resort!

We just got back from this resort the end of October 2016. We stayed for 1 week and it was the best vacation. We stayed at Grand Bahia Principe Tulum which is right on the beach which is beautiful. The sand is powdery white and the water a beautiful turquoise. The pools were very nice as well. We loved the swim up bar and if it got a little noisy, we just moved to another pool to relax. The grounds are very well maintained. The staff at this resort are always working hard. If your lookin [... read more]g for great tasting food, look no further than this resort. Lots to choose from the very flavorful. We have been to many resorts and I have to say that this is one of our favorites.

Ocean Coral Riviera Cancun: Outstanding Service!

Hotel grounds were immaculate, and the facility itself was well kept. No cracked walls, nor mold in the washrooms, pools and beach were checked and cleaned regularly, public washrooms were well kept. The buffet had great variety throughout the 9 days we were there, and the chefs were very accommodating. The outdoor Italian restaurant was excellent, as well as the Japanese restaurant. Both had chefs cook right in front of you and were highly entertaining. There is also a coffee shop, an Americ [... read more]an style restaurant and a steakhouse with an excellent filet. There are 4 pools to choose from, with a choice of kids pool, relaxing pools, and also the party pool. All had ongoing entertainment and you were not looking for something to do. The beach is very close, with great service from the bar staff. Check in/out was fast and efficient and the staff very pleasant. Beautiful facility!

Hard Rock Hotel Riviera Maya: Beautiful resort

The hotel was beautiful, friendly and helpful staff, excellent room service, love the selection of liquor and drink in our room. However we were VERY DISAPPOINTED with the dirty glasses that they serve our drinks in at the outdoor bars, they were rinsed in dirty water and had lipstick on them.

Riu Tequila: Lovely resort

Had a great time. The staff were all wonderful and efficient. My room seemed to be recently redone with nice furniture and a comfortable bed. I was close to the main building but it was quiet. The beach was awesome. White, powdery sand. Lots of palm trees for shade. The food was excellent in all the restaurants. Not much to complain about here.

Akumal Bay Beach and Spa Resort: fabulous 50th birthday

Spent my 50th here with my husband, would go back in a heartbeat. This place was amazing, and I mean everything about it, the food the atmosphere the staff, Couldn't have asked for anything better, absolutely loved snorkeling with the Sea Turtles everyday. A friendly face everywhere you turned, always willing to offer their services. Aurora at the breakfast bar was so friendly and such a warm smile first thing in the morning, what a way to start your day. Can't wait for next year!!!!!

Catalonia Playa Maroma: Beautiful beach, small hotel, amazing vacation!

Background: Stayed for two weeks as a family with a 13 month old baby. This is our second stay, the first time we stayed as a couple-only 4 years ago. Grounds: Beautiful and lush. The gardeners work really hard to maintain these. "Perfect" distances for walking: even carrying a baby (along with a diaper bag, swimming ring, towels) from the hotel room to the lobby or to the beach was never an issue. The layout of each villa building is such that those rooms facing the inner courtyard wi [... read more]th their balconies do not face other rooms, but the entrances into those rooms. This way you can maintain some privacy if your room is facing the courtyard. Our room was facing out (not into the courtyard) and we had a view of palms - Complete Privacy if not for adjacent neighbour. The location of each villa building is a short walk from the main avenue. Although it is a short proximity from the main avenue, you do walk through a "thick jungle" - so beware at night and bring bug repellent. The paths are lit up at night, but more of a mood lighting and the paths from the main avenue to villas do bend around vegetation and some portions are on an incline. There are also some "sentimental saying" signs that hang rather low. We did not have a problem navigating paths with our stroller, however, we laughed that if one is coming back tipsy, they might end up in a "ditch" or might hit their head on the sign. Hotel room: We were upgraded to privileged Coba building closer to the Theatre. The building was recently renovated with contemporary finishes and the washroom is updated. (I am comparing it to our original stay in 2012 in the Kabah Building which is closer to the beach). Renovations are continuing as I understand the Theatre is being updated in the next weeks. - Cannot comment on the noise that will be coming from it. Food: Yes, during the two week stay, you can tell dishes are repetitive. However, even so, there is so much choice. One has to be incredibly picky and negative not to find something to eat: from pizzas, huge selection of breads, two soups (different at each meal time), cheese station, fresh fruit station, deserts, salad bars and cold cut station. At each meal there were two-three choices of fish/seafood, and we were always amazed when there was fresh grilled Tuna steak and guests preferred red meat instead. There were a variety of warm plate dishes, some authentic Mexican - enchiladas, tostadas,tamales, molletes, ceviche, flautas, tacos al pastor, variety of salsas. Beach: Long and wide beach. The sand is soft, although not as soft as I recall in Holguin, Cuba. The fantastic thing is that there are mature palms right on the beach, so you can always find a little bit of shade if you want it. The privileged section is separated and there is also an Exclusive Privileged. Entrance into the ocean is free of any rocks, which was definitely an issue when we stayed at Grand Princess Riviera on a previous occasion. On days when the ocean was calm, we were swimming in the ocean with our daughter. There are only two adjacent hotels, and the next properties over are both abandoned in construction. The unfortunate part is the amount of plastic garbage from ships that accumulates in those abandoned areas. However, the walk is very pleasant and safe. You have some minor vendors, but nothing obnoxious. Staff/ Entertainment/ Maintenance: Staff, as any group of people varies: from genuinely very friendly and helpful, to those happy only when they get tips. Example we had one really thorough room cleaning maid, and two that clearly did their minimum required. We've met some amazing restaurant staff (Katia at the front, servers Humberto, Luis, Ekran and others) and also, some only so-so - particularly the evening restaurant manager and evening greeting lady. Maintenance: We had a leak from the light fixture in the washroom that was promptly fixed (someone was sent within an hour). Unfortunately, in the process of fixing it, the washroom fan was turned off, so the washroom begun smelling of mold. Separately, we saw several times power washing of the main avenue, scrubbing of the pools and cleaning of the wicker furniture. Entertainment crew was great! They were walking around, getting to know the guests and inviting to participate in various activities and even with a baby we found several activities we all did together - dancing/work out classes near the pool during the day, the beginning of the beach party in the evening, and participating in the Lion King. They were super sweet with our daughter. Negatives: We were approached five times by staff dressed in blue, to participate in the time share. Each time it took them minimum 30 minutes to try to invite us to the (what I understand from other reviews) is 3-4 hour presentation over brunch. Even though we stayed for 2 weeks, we came here to relax, and celebrate our first year as a family. We did not want someone try to coax us into buying in a program. After the first few times, we became very wary of them and were essentially just mumbling greetings and were off on our way. Phone calls into our room to get us to meet with them for brunch was a huge "No-No" as we had our daughter napping at the time. As far as we are concerned, if you cannot sell the actual program in 30 minutes, then it cannot be such a great deal. It is as easy as that: tell me the advantages, the cost difference etc, and I might consider. But DO NOT waste my precious vacation time.

Sandos Caracol Nature Resort and Water Park: Spectacular resort

We enjoyed everything about our stay right from start to finish. The service, food, beverages, accomodations, entertainment and particularly the environment were all amazing. A great ecological experience in the midst of wildlife and mayan ruins. Their support of and education on the mayan culture was captivating.

Barcelo Maya Colonial: No disappointments here!

A well maintained and very attractive resort with everything anyone could want - lovely swimming pools, beautiful beach and landscaped grounds. Our room had a couple of minor maintenance issues but on the whole was satisfactory and the bed very comfortable. Staff were great - my husband needed a wheelchair which was promptly supplied and help was readily available any time he needed it. This is a large resort but we never had to wait in line and there were hundreds of sun-loungers with plenty o [... read more]f shade. Food was very good with a big selection at the buffet and wonderful dinners at the "a la carte" restaurants. We enjoyed watching the daily dolphin shows too!

Royalton Riviera Cancun Resort and Spa: Great vacation!

The resort was the best I've ever been to, clean, the staff was very helpful, the food amazing! Loved that you didn't need a reservation at the alacarte restaurants and that these were unlimited, this adds great value and is hard to find. The only complaint was that the resort was far away from everything.

Grand Sirenis Riviera Maya: Simply lovely

The property itself is massive, I believe 90 acres. The majority of it is a lush,natural, eco reserve, full of native animals like coati and capybaras,and many butterflies as well. The resorts buildings are all 3 stories, so the view of the jungle is unimpeded. Our building (Llek) faced the ocean and was immaculate,if a little dated. The food, especially the buffets was limitless, the coffee shop made the BEST lattes, the groundskeepers seemed to always be working at keeping everything beautifu [... read more]l. The beaches were a wee rocky, but the snorkelling was amazing. And I can't say enough good things about the staff. Fantastic!

Wyndham Alltra Playa del Carmen: Mixed Feelings

Pros: Food/good Beds/ok Room/good Shower/gd pressure Ac/good Pool/good Location/excellent Staff/excellent Room cleaned well Entertainment ok Cons: beach washed away and kinda dirty No variety at snack bar No access to buffet from pool area. Need to be dry and covered to access buffet. No swim up bar at main pool Pool to deep for kids Takes long time to get drinks at poolside but they work hard. It was a nice building. I might return but not soon. Woud try something different ne [... read more]xt time. Check in was confussing. They did not tell us directly that our room was not ready. They just tried to delay us. If they would have told us we would have to wait 2hours we would have just used bathroom to change and access pool. But they did not for quite some time. So the kids were restless. Once we got an answer we changed and went to pool. Just frustrating.

Secrets Maroma Beach Riviera Cancun: Nice Resort

It was a very nice hotel. The restaurants were great. Food was excellent. Very expensive spa. Pools are very well kept and the drinks are yummy. The beach is fantastic, you do not need water shoes at all, no rocks just pure white sand in the ocean. The only thing we did not like was that the shows started a couple of hours after dinner so we were bored till they started.

Bahia Principe Escape Sian Ka'an: Quiet and peaceful

Beautiful Resort, lots of quiet places to relax and unwind. Staff was friendly and attentive, made the resort feel like home. The resort was not on the beach, however knew that going into booking.

Occidental at Xcaret Destination: Amazing Time!

This hotel is currently under renovations as we knew about this before we went and contrary to what others have wrote on Trip Advisor the construction was NO BIG DEAL. Unless you plan to sleep all day in your room in which case you may hear some of the banging but otherwise the noise is limited to 10-5 everyday. The grounds are absolutely gorgeous, monkeys, birds, flamingos as you walk around the resort. The pools are spotless and the entertainment staff at the activities pool are a blast and s [... read more]o accommodating (especially Marialuna and Ali). The food was really good and selection of restaturants (and the fact that you do not need to make reservations in advance - this was a first for us) was amazing. There was food choices for everyone - even the pickiest of eaters. Bars and bartenders and servers were phenomenal and would serve top shelf booze if requested and always with a smile. We had pool side service and an amazing server (Noemi) who always made sure we were taken care of. I would and will definitely go back to this resort. My only complaint if I had one was the beach and it is small (but we knew that going in and made the best of it).