Grand Memories Santa Maria: Fun time with family!

Great time loved the pool beach! The pizza and bbq food areas were delicious! Good shows and entertainment, little extras! Staff was lovely and very kind- the service all around was great. Loved the little pop up stands with cherrios and cotton candy!

Brisas Los Galeones: Tranquil

This resort is worth the visit. Set on the top of a hill overlooking the town of Chivirico and the ocean. The views from any rooms are breathtaking. Goats will visit and drink from the pool on occasion. Food is exceptional!! Very clean resort. The staff will accommodate your needs,,,,,just have to ask. Take a flashlight with you and walk down the hill after dinner and visit the town of Chivirico.

Grand Memories Santa Maria: Fun family resort

I took my wife and 5 year old away for our first all inclusive family week long vacation. The main reason was their free kids promotion and it was very affordable. I’ve been to Cuba before so knew what to expect and I was mostly happy with the trip. Room was ok, resort was very nice and the staff was fantastic. I would consider going back again next year.

Hotel Camino del Mar: Worst Resort in Cuba

Terrible hotel doesn't even have the basic amenities figured out. No Running water, No A/C, bed bugs, problems with lack of batteries for the in-room safes. Drinking water promised every day to be provided in the room, didn't get a bottle once even after asking multiple times. Way below even standards in Cuba. An entire building block had no running water while we stayed there. Some rooms are infested with bed bugs, we were unfortunate enough to start with one of those rooms. There was some good [... read more]; beach was gorgeous, food was okay - extremely over salted but decent selection. After 3 terrible days in this supposed 4 star resort we were finally moved 2 resorts down to the Grand Imperial Muthu from MGM. We'll never book a vacation in another Melia run hotel. The Air Transat Rep for the Hotel (Frank) is possibly the worst rep we've ever encountered, argumentative, arrogant and accuses customers of lying when you bring concerns up. Tours organized by Frank are terrible and not worth purchasing. Any problems that arise he dissolves himself of accountability.

Hotel Roc Casa del Mar: Save your money and stay away

We just got back from this resort and had a horrible experience. Rooms were dirty, stained sheets and chairs, door locks not working properly, room ceiling leaking, drain over flowing. We changed rooms after two days of fighting with management. Not much variety at the buffet and long waits to get service. I wouldn’t recommend this place to anyone.

Blau Varadero: Good but not so good.

It is good because at our age we need elevators. Capacity of elevators is so limited that we had to wait fo more than 10 minutes many a times. Beaches are very good, very clean rooms, service is good, rooms are spacious. Food is not so good. Meat, BEEF is generally not tender, fish some times not a good or tasty. Salt bottles have wet salt and cannot sprinkle. Over all it is a good place to go to.

Sirenis Tropical Varadero: Amazing resort

We stayed at Labranda resort in Varadero for 2 weeks.The hotel is amazing everything was perfect. I had so much fun with my family. The weather and that beach was the best part of our vacation. We loved everything about it. See you again LaBranda

Playa Pesquero: Its great. It use to be better!

This was our 4th visit to Playa Pesquero. The service, the staff, the grounds, the food was what kept us coming back to this place versus any other in Cuba. The issue that we encountered this time around was that due to the worst food shortage in the last 15 years in cuba; there was a lack of food selection. All other times they had lobster everytime at every alacarte restaurant, now it was just for new years eve! There was no Ketchup, mustard, mayo, salted butter, nutella, hamburgers and FRIES, [... read more] FRIES! HOW? It's not the peoples fault, its the faulty government for enslaving their people in a communist environment. They have rationed everyone! People spend hours in long lines trying to buy chickens,eggs, butter etc... to only find out that by the time they get to their turn, theres no more produce. The shelves are empty at local stores, they seem to have an abundance of honey though which i found weird. The staff at playa pesquero are excellent, the grounds are always clean and kept up. The only other main issue i have is the rooms are extremely outdated and don't waste your money on upgrading to a superior room! Like the saying goes, same $%#@ different smell. They really need to upgrade the beds and furniture. The electrical outlets have been more than abused, they barely hold a plug in. I will keep coming back just because of thr relationships that we have built there, if it wasn't for that I don't think i could keep going back and supporting that government regime. Poor people.

Sol Palmeras: Amazing beach, service, ambiance

Just returned from 8 days at Sol Polymeras. The beach, people were as always excellent. Welcoming and in good spirits. The food did not have the same variety as we are used to in Canada but we always had a selection of fresh fish - which i had grilled nightly - and hubby had chicken and pork from the bbq or grill. Entertainment was better some nights than others but that is expected since tastes differ. Would recommend hotel .

Sanctuary at Grand Memories Santa Maria: Not for handicapped

There was no bars in tub so I couldn't shower for three days. However I was given a mat for the tub which helped the provider for this trip said it was good for handicapped people. They would provide a new room at the resort but it was not nearly as nice

Hotel Camino del Mar: Just alright

This resort was having major water and a/c issues. Although, it affected us minimally (room 2308), others had no hot water or a/c. As always, the staff and beach are fabulous. The food was ok. The public spaces were kept very nice. Unfortunately, the women's bathroom near the pool had no running water. Couldn't flush. The poor lady had to keep dumping water with a bucket down to keep them clean. We enjoyed ourselves, but would try somewhere else next time and not recommend to people with high [... read more] expectations.

Playa Pesquero: Beautiful Beach, Friendly Staff, MAJOR Shortages

This was my third time at Playa Pesquero. The last time I visited was several years back. I was worried that the resort might have become run down, but the grounds were still beautiful and the rooms in reasonable repair. The beaches here are beach here is great. Cuba has such beautiful beaches. I was visiting over the Christmas holidays and was surprised to see that the resort was nowhere near capacity. Which as a guest was nice as it meant never having to search for a chair or spot of shade, bu [... read more]t not really a good sign for the resort. So that's the good stuff... now onto the bad. The food was TERRIBLE. I can't stress enough how bad it was. A lot of people complain about the food in Cuba and I've always defended it saying it's not as good as other places, but you can still always find something to eat. That wasn't true this time. I think that the resort was suffering from major shortages. There was no flour - which meant no bread. Very few options of fruits and vegetables. For the first several days I noticed that there seemed to be pickles, pearl onions, capers and olives everywhere. These were the options at the omelet station, the pasta station, options as toppings for your burger, salad option. But no actual veggies, just this canned and pickled stuff. It's like they ran out of everything and just raided the pantry to see what was left over in there. There were also no condiments. No ketchup, mustard, salad dressing choices. They had a variety of tiny condiment bottles of random (often tasting as though they were past the expiry date) things like a terrible tasting queso, terrible salsa and not very palatable hot sauces. Usually at a resort condiments are placed out in bowls because they are purchased in bulk. These were tiny bottles that you might find in a convenience store, which seemed to support the raiding the pantry theory. If you are vegetarian or vegan avoid this resort. You would starve. Meat with a side of pickles and olives was really the only option at a lot of meals. I really don't understand why there were so few fruits and veggies. I would imagine the climate in Cuba is ideal for a lot of plant based options. Also, something like rice and beans should have been an option at every meal despite shortages I would think. It wasn't. You could tell the staff knew how bad the food situation was and you could see the embarrassment in their faces when they offered you this disgusting flatbread like thing that they were trying to replace bread with. There was apparently no flour, so that meant no bread. SO they made this flatbread that was generally so hard you would risk breaking a tooth. It was terrible and they offered it with everything. Burgers were served on this cardboard as well as hot dogs and sandwiches. It was so bad that one of the people I was travelling with was convinced that they were serving us military rations. Although the beaches are great, I don't think I'll be returning to Cuba again after this experience.

Hotel Playa Coco: Happy Vacationers

We were at Hotel Playa Coco 7 years ago. Our daughter actually met her husband there who was also vacationing with his family. So we decided to all go back including their 9 month old son. We had a very nice time. Tripcentral did a great job with their requests (crib). We had connecting rooms making it easy for us grandparents to babysit. The rooms were very large with balcony, clean, and we could see the ocean. The food was good, the pizza was the best, fish and fries...delicious! The b [... read more]uffet was well equipped...like we say always something to find that is good to eat. Yes and as always the staff were kind, accommodating, and very friendly. The young ones met some great people over the week and even ran into old friends. The drinks were delicious, coffees, Spanish coffee..yummy. The weather was ok...always had some sun, a bit windy but January is unpredictable. The beaches are spectacular, the smaller pool kept us happy the whole week, thanks to Tammy at the bar. No nit picking for us...great place, great deal! Special thanks to Jenn Black from Tripcentral and coworker for assisting us in a mistake on the passports....Tripcentral you went the extra mile, THANK YOU SO MUCH. And Thank you to Hotel Playa Coco...Happy Vacationers

Royalton Hicacos Resort and Spa: Amazing hotel and staff!!!

This is by far the best hotel in varadero. We took Diamond Club and it was totally worth it. Our butlers PEDRO and RONALD were amazing, they took care of everything for us. We had a great time, the food was delicious, so much choice. It's clean, it's big, pool is amazing. I highly recommend for a relaxing week. LOVE LOVE LOVED IT!

Club Amigo Mayanabo: Good

Good hotel for the money. 3.5 stars is my rating for this hotel for what you pay for...................... *** ........................................................***.5 Small old rooms Mattresses needs to be replaced Pillows are baby six overall 3.5 stars

Valentin El Patriarca Varadero: Not as advertised

This may have been a 41/2 star hotel at one time. No longer. There was plenty of food and plenty to drink for those who want it. The staff was polite and helpful. While everything was clean the hotel is starting to show its age. The desk tops in the room were beaten up and could use a coat of paint. While we enjoy having a spring filled mattress we prefer not to feel the springs. Chairs in the bar could use a recovering since the threadbare patches are showing. While they advertise Wifi [... read more] at a reasonable price, about 1/2 the people could not get connected even with the long and determined help from the Wifi agents.

Melia Jardines del Rey: Beautiful resort nice beaches

The hotel was very nice room very comfortable and clean staff friendly and helpful The food was not very appetizing at the Buffett but the a la cartel restaurants were ok by Cuba standards I liked the ice cream bar and the entertainment was great the Rock band by the pool in the afternoon was terrific

Melia Marina Varadero: Don’t come here!!

Pick a different 5 star resort! This 5star was comparable to a 3star I stayed at in Santiago. Eat freshly cooked food THATS made in front of u, don’t settle for the stuff that’s been left out for hours. Beach was average. Rooms were spacious. Service was poor. Freshly cooked Food was ok.

Sirenis Tropical Varadero: Very nice resort

I stayed in Labranda resort in Varadero for 14 days and I liked it there. Everything was great, I wouldn’t change a thing. The beach is the most amazing part. The weather was amazing and I had so much fun with my family. See you in a couple of months again.

Melia Internacional: Beautiful resort okay service

stunning resort, very modern I wish the pool was bigger and cleaner. Customer service and entertainment needs a serious upgrade. Definitely book ocean view and join the level member ship. You’ll get access to everything!