Bahia Principe Escape Sian Ka'an: Very nice Resort

The grounds were well kept and clean. The lobby and the entertainment area was very clean. The rooms were clean but was sort on face cloths. Because I have celiac the food at the buffet and the restaurants were excellent. Enjoy the trolley for the beach. About the beach were had to sit further down the beach because their were to many people but it was ok because we did have assess to the pool also. .

Platinum Yucatan Princess: My second time here and won’t be my last!

I absolutely love this resort. It checks off all of my requirements and allows me a relaxed, chill, fun stay. I book the swim up rooms which are superb. The rooms are fresh, contemporary and clean. The staff is incredibly friendly and in terms of amnenities, they’re all wonderful. The grounds are designed quite nicely and there’s never a lack of personal space. If you’re looking to party on, there’s that too at the main pool which is a blast! I’ll be coming back for sure. I love the re [... read more]sort and the area it’s in. If you’re a walker (like I am) walking to Playa Del Carmen’s city center is about two hours along the beach which is marvellous if walking and nature are your thing.

Bahia Principe Explore Akumal: Nice clean

Large resort on a beautiful property good food ..lots of restaurants to choose from...nice water frontage...miss the waves with the man made beach....some rocky areas but nice for s water bug like myself.....good service and a prompt electric car service to move one around if u don't want to walk....first class and amazing pools....very clean

Platinum Yucatan Princess: Every day was something new!!!

From sunrise to sunset, we had everything at our fingertips. Amazing resort, staff, rooms and pools. The beach is great and you can walk all day long. The swim up room made the holiday perfect! We were at the Grand Sunset Princess back in 2014 and wanted to come back for more. Never disappointed and so many excursions that we were able to get to. Swimming with the sea turtles was the dream that came true! Coming back for a third time for sure!

Vamar Vallarta: Relaxing Puerto Vallarta Week

We have been to several 3 * Mexican All Inclusive Hotels and this was the nicest one so far. PRO's: This hotel is located right next to the upscale marina area which provided another destination for strolls day or evening extremely safe. Whole hotel is layed out well for people with mobility issues with ramps ,saw several people with walkers and even wheel chairs. Bus stops in front of hotel 7.5 pesos [appx. 50 cents CAD] to go into PV easy! We enjoyed the option of utilizing the marina sid [... read more]e with 2 pools and the beach side with 2 pools , pools were great no problems finding chairs or towels. The hotel is extremely clean, gardens and the staff super We upgraded to a superior balcony room [our room #5011] very spacious room, deck has 2 chairs and a table.Beds were the most comfortable we have had , linens and towels were good [ no wash clothes but we always bring a couple so no problem this is standard for a lot of hotels in sun destinations ] We felt it was very worthwhile to upgrade. The beach is a small bay between Mayan Palace and Melia resorts. Hotel has 2 elevators quick and efficient. Buffet has seating next to water very enjoyable to watch boats come and go -- we expected more noise from marina but it was very quiet. We ate at Italian ala carte and beach side seafood ala carte once each -- great service , food presented well. What is called a snack bar near beach has salad fixings. pasta and hamburgers, chicken sandwich and pizza that you order off menu. We went first week of April so slower season -- no line ups for food or at bars -- paid $1019 per person direct from Victoria Cons : This is not a party hotel don't expect a lively night time atmosphere [only a con if that is what you are looking for --others wise a pro] there are stage shows each night some better than others . The lobby area does not have evening music or alot of seating but there is a small bar there. This advertises as a 3 * therefore do not expect 5 * food, buffet has options but they are not endless as you might find in a larger higher star property. Again we were happy with food and service. If you want to go on long beach walks this is not a good choice -- beaches are broken into smaller areas with rock breakwaters. Construction -- yes there is a new building under construction right next door -- it is several stories taller that Vamar -- what does this mean -- during the day there is some noise -- our room was on opposite side of building so we only noticed it when going out street level or by pool.[ My husband enjoyed watching the activity] But option is to just go over to beach side of resort , short stroll away and complete different experience. Events--this property is popular with Mexican families for large events such as weddings. Occupancy on Friday and Saturday nights and days may be alot more than during the week. My advice be tolerant , bring earplugs and remember we have all celebrated major events with our families.

Riu Santa Fe: Great party resort

Very clean grounds and public areas and washrooms.Staff very friendly and helpful.Food was good.Personly we found the the resort to noise for us, the resort is more geared for a younger crowd. Was disappointed that we had booked to a superior room and found it was to noisy. To change rooms we downgraded to get a quieter room, but was not refunded the $200.00 that I had to pay extra for the superior room..

Dreams Riviera Cancun: I wanted to love it! But I liked it!

Dreams Riviera Cancun Travelled as a family, myself and husband and two children (2.5 and 5years old) First time travelling with the kids after many trips to Mexico. I wanted a family resort that was small with great pools, great food and great service. What we loved: *Pools - they are heated and this is amazing when your kids want you in the pool at 8:30am. So nice. No chill. Three pools in total. One is very shallow for kids. The activity pool has a shallow ledge and about 4.5 feet at t [... read more]he deepest depth. Lastly the infinity pool with swim up bar - gorgeous view. All pools were clean. *More lounge chairs than guests! This was amazing! *No towel cards - every resort should follow their lead. Taking and returning towels = zero headache. No cards. Take as many towels as you needed. *small resort. Perfect layout. Easily walkabout to any area in a few mins. Perfect for small children. Beautiful grounds. Spacious and comfortable room. Beds and pillows were great. *wait service in the buffet and restaurants we always found great. Everyone was kind. What surprised me the most was the food. I didn’t love it! I expected more from a 5 star resort. We went to the buffet and wondered where the rest of it was. Small with little selection. The basics were there. We didn’t go hungry and what we ate was fine - we were just never wowed. The restaurants were just ok. Skip the tacos at the Mexican restaurant. They weren’t good. We’ve stayed at other chains with far better food and selection. I def expected more from Dreams in this area. Because of the food, I likely would return to this resort if we found an amazing deal. The good outweighed the bad. We had a great week with loads of family time by the pools. I think the resort expects everyone to eat at the restaurants in the evening but this isn’t always ideal with kids. More variety and selection in the buffet would put you a step above. Thanks for a great week! Debbie at TripCentral was AMAZING to work with. I will be booking our next trip with you!

Blue Bay Grand Esmeralda: Care and Service - Over the Top !!!

So a little story about this Resort, This morning at the beginning of our day, I was slipping into the pool when it felt like something bit me. As I looked down in the water I saw a cloud and knew it was blood. After getting out of the water I pulled a piece of tile from my big toe and the blood came gushing. With a towel on my foot keeping pressure on the wound, a fella passed by and laughed as he thought I had spilled a Strawberry Daquiri. Yep there was a lot of blood. One of the poolside b [... read more]artenders saw a commotion and realized what had happened and summoned security and our building's concierge. First aid treatment was applied by security and a paramedic from Nova Scotia, (Sarah Kingsbury, he knows you and said you transported him to or from a hospital at his time of need). I was returned to my room to await the resort doctor. The resort doctor arrived took vitals and inspected the cut and said I would require stitches. Now here is where this story gets interesting.... When we arrived at the main lobby, accompanied by the doctor and the concierge, I was informed that the resort would cover all medical bills, prescriptions and the Taxi, which was instructed to wait for us in the parking lot until our time of return. (4 hours later). At the hospital not only was I seen by a doctor but was referred to the Plastic Surgeon, and he proceeded to clean the wound and stitch me up. 3 in number. We returned to the resort with all taken care of. This level of care and service will definitely keep us coming back to this resort. As this is Kelly and my second time here it will NOT be our last. It sucked to get my foot cut open in the pool but accidents do happen from time to time. At least it was me and not a young child. Kelly and I would like to thank the staff at the Blue Bay Grand Esmerelda, and a special shout out to Our Concierge Carlos, and the resort MD, Claudia, and Fernando at the Snack Bar for Excellent Service. Thanks, and see you next year. Darren and Kelly O'Melia Ontario, Canada Date of stay: April 2019

Blue Bay Grand Esmeralda: Blue bay grand Esmeralda in Rivera

Have stayed at this resort four times. Great food, rooms clean, etc. Pools good, beach not great, but a lagoon short walk down the beach where you can swim in beautiful clear water. Lots of good drinks, can get wine all day.

Bahia Principe Explore Coba: Awesome Resort

We were very pleased with this resort. It was our first time at this one and it definitely met our expectations. Rooms very clean, and restocked bar fridge daily, lots of bottled water. Staff very friendly and aimed to please. Pools and restaurants very clean. Food was amazing, lots to choose from at buffets. Gourmet restaurant our favourite. Beach ok, a bit rocky, need water shoes. A lot of seaweed but they worked diligently every morning to clean it up. Definitely would return.

Sandos Caracol Nature Resort and Water Park: Living in the jungle

So we just returned from an 8 day trip to sandos Eco resort. Beautiful resort with tons to do. You don’t even need to leave your resort. The food was good. Authentic Mexican cuisine. Every night was a different theme at the buffet restaurant which is nice. We missed out on reservations on the Japanese restaurant :(. Apparently it was an awesome fire show (you don’t have to go for the food just like that they make your food at your table) it was completely booked by the 2nd day we were there  [... read more]so that sucked. The random animals all over the place (aardvarks, raccoons, millions of birds, monkeys, snakes, donkeys, ducks) everything you can imagine. Was at this resort. There was a sweet water pool that you could go snorkeling in. The pools were nice a little jammed packed (most of the Time) so we hung out on the beach. We were really disappointed with the water. There was coral rocks you had to walk around to get out in the ocean. And you couldn’t walk too far out (maybe to your thighs) because of them. There was a mix up with our stay. The receptions computer system only had us booked in for 7 nights but we booked for 8 nights. It was an ongoing problem the whole week for them to fix it in their computer. On the last day we got locked out of our room. Not impressed !! We didn’t fall for the time share guest service people trying to sell us something. But they were pretty pushy !! All in all it was a nice resort so I would recommend it. Not if your a beach person. This beach is not for you. People that worked there were wonderful !! I wish they would bring back the all night snacks at the snack bar. Azul was a happy guy and made excellent ice cream. But they should bring the all night snack bar back for him!!!

Pueblo Bonito Pacifica Golf and Spa: Relaxing Resort

We stayed at Pueblo Bonito Pacifica during the first week in April and, overall, were really impressed with many aspects of the resort. Arrival -we found our shuttle easily at airport and were surprised to be the only two people on it. The drive from the airport to the resort was about 40 minutes without any other stops along the way. -we arrived around 3pm and were able to check in immediately, with no wait in line. However, we did see that another couple had been waiting for a while and w [... read more]ere told their room wasn't ready at 3 (the check in time). Reception was pleasant but nothing special. Resort -the hotel and grounds are beautiful and tastefully done. The resort is on the smaller side but it never felt crowded. In fact it was often half empty! The resort is really quiet and, with the exception of Saturday afternoon, there was no rowdy or drunk guests. Even the one group that was definitely having a good time were not really overly loud or disruptive. The pools are large but the water is on the cold side. We could always find chairs to sit in by the pool. Getting an umbrella was slightly more difficult because there weren’t that many and, on windy days you are not permitted to use the umbrellas. The beach is basically empty as swimming is not permitted. -you can visit other resorts owned by Pueblo Bonito. PB Sunset Beach was very nice and the food we had there was also excellent. PB Rose was closer to downtown Cabo and had access to a swimable beach; however, it was loud and crowded and the food we tried was terrible. -we were told we could take a free shuttle between resorts and into downtown Cabo but this proved to be more complicated than expected. When we attempted to take the shuttle from PB Rose back to the Pacifica we were told all the shuttles for the afternoon/evening were “full” and that we needed “a ticket”. We could never figure out how to get tickets (despite this being “explained” to us a couple times). Room -our room was comfortable and reasonably well appointed. The bed was comfortable. We had a nice view of the resort and ocean from our small veranda. The room had a coffee maker and minifridge. The fridge had two beer, two waters, and two cans of coke and was usually replenished daily. -the room is not overly soundproof and we could hear people walking up stairs and around the room above us. Fortunately, the resort is very quiet so this was rarely a problem but it could be if the resort was full. Gym -The gym was brand new, large, and well appointed with treadmills, ellipticals, bikes, free weights, and machines. It was also almost empty most days. Probably the best gym I have seen at an all-inclusive. Service -every staff member we encountered was professional, extremely polite, and very helpful. The service really stood out compared to other similar all-inclusive resorts we have visited in Mexico and elsewhere. The service in the restaurants was exceptionally good. -That being said, the service was very slow at the pool (for food and drinks) even by all-inclusive standards and occasionally they forgot our order entirely. For example, we waited for over an hour for lunch at the snack bar on a couple occasions. Food -The food (snack bar, restaurants, and room service) was exceptional for an all inclusive and we were really impressed with the quality and variety. The Sunday brunch buffet looked particularly good (though on the smaller side compared to other resorts we have been to) but we were not able to try it as we had to leave before it opened. -room service had a wide variety of breakfast, lunch, dinner and late night options and all of the things we tried were really good. The wait for room service ranged from 25 to 60 minutes. -it's important to know that not all of the options on the restaurant menus are included and many of the best meals had additional charges (40 to 50 USD or more). -also, some of the restaurants have additional entry charges (20 to 35 USD) as well as additional charges for certain menu items. -we were surprised to learn that there is no lunch or supper buffets. For supper, you need to make a reservation at one of the three restaurants on site (or at restaurants at sister resorts). When making a reservation, we were usually able to get the time we wanted; however, the restaurants were often half empty when we arrived, which made us wonder why we needed to make a reservation in the first place. -the Steakhouse at the Golf Club/Quivira should not be missed, even though there is a 35 USD pp additional charge. The setting and restaurant are beautiful and the food was delicious. Alcohol -many "top shelf" brands had additional costs and they were not brands that were overly expensive or fancy (e.g., Patron, Makers' Mark, and Jameson's were not included) -the house red and white wine (only all-inclusive wine options) were absolutely terrible and undrinkable. At the restaurants the wines on the wine list are extra and one of the cheapest bottles cost 50 USD. Tipping -almost every time you order a drink and every time we ordered food, we were asked for our room number and then provided with an itemized bill of the cost in USD and Mexican pesos. Even when the cost was 0 the bill was still provided and tipping expected. Internet -internet access was sporadic and did not work well from our room. Instagram in particular was very difficult to use. The wifi was also very slow, even for basics like checking email. Summary -overall we were really pleased with almost all aspects of the Pacifica and would return.

Dreams Sands Cancun Resort and Spa: average resort

hotel very old,grounds well kept very clean,Most dinning is very good,service is good also. Beach area is quite small for hotel size..not enough palaps for shade.people tend to leave towels on lounges but aren't using them so other guests can't find a open lounge.

Bahia Principe Escape Sian Ka'an: Very Nice Resort

The grounds were well kept, clean and the pools were very nice and the beach was also good. The staff were very friendly, courteous and professional and approachable. Rooms were clean and manageable. Resort was part of a few other resorts which made for more enjoyment. Golf course was beautiful and tennis courts, bikes and shopping added to the experience.

Haven Riviera Cancun: Excellent resort

The service and facilities were exceptional. We had absolutely nothing to complain about. The location is only 20 min from the airport. Paid extra for the serenity club and worth every penny. The pool bars were always well stocked and the size of the resort is deceiving on the website. Everything is n easy walk no more then 10 min one end to the other

Ocean Riviera Paradise: Great resort!

Very nice resort, the layout is great, very clean, the rooms are large- love the adults only section, service is fantastic and staff are very friendly- entertainment team goes out of their way with all day long entertainment and nightly shows. one small remark however is the choice of music at the Elbeso adults only section could be changed as the rap and hip hop get on your nerves after a while... just my opinion

Bahia Principe Explore Tulum: Amazing resort

Hotel was amazing, grounds were well kept and clean rooms Evening entertainment was always fabulous. Pools were great, beach not so much. Ocean was full of seaweed. Food was 5 star with so much variety every day.

Hard Rock Hotel Riviera Maya: Absolutely Amazing!

This resort is amazing, the service and food are outstanding. So many fun things for the kids and adults to do. They really know how to put on a party and the evening shows were great! Can't say enough great things about this place! Would highly recommend! This will be on my list to go back again for sure!

Bahia Principe Explore Coba: Amazing second trip

I’ve been here before on a girls trip and just knew I had to come back with my family. Two boys 16 & 14 were entertained constantly. So tired out that every night at the show the 14 year old would fall asleep. Food is fantastic. Rooms are clean and airy. Staff is amazing and always happy. Would come again for the third time!

Akumal Bay Beach and Spa Resort: Amazing resort!!!

Not a single complaint...everything was amazing and totally met our expectations! Swimming with turtles every morning can be checked off the bucket list! Beach was amazing, rooms were immaculate and staff are second to none!!