Grand Palladium Kantenah: Refreshingly classy!

The grounds were kept immaculately clean. Beautiful gardens and pathways through the mangroves abound. This is a huge resort, but was not a problem for us as we love to walk. For the mobility-challenged, there are trolleys going back an forth constantly. The beach ranges from a wide, white sand beach at the "Kantenah resort" end of the resort to coral rock at the "White Sand resort" end of the beach. Bars, snack bars, buffets and à la carte restaurants are plentiful so there is always an option [... read more] for drinks and meals. All of the mixed drinks that we ordered were made with real fruit, not the powders used at some of the other resorts we have been to. Rooms were kept clean and the mini-fridge was stocked daily. The only negative issue I had was not the resort's fault, but rather with some of the clients. There are some people out there that delight in feeding the local jungle animals, especially the caitos (looks like a raccoon with an anteater nose). This has made them a pest at some of the outdoor dining areas, with some of them jumping up on abandoned tables to get at the left-overs. People - DON'T FEED THE LOCAL ANIMALS!! This is the first time I've done the booking on-line thru trip central.ca. It was a breeze and trip central was great at sending reminder emails regularly before our trip. I will continue to book our future trips this way, instead of through a travel agency.

Iberostar Selection Paraiso Maya Suites: Iberostar Paraiso Maya

Last week was our 39th visit to this resort. Obviously, we love it there. This time, we tried out a couple of specialty restaurants within the 5 hotel complex which we had not tried before. The Cajun restaurant at Lindo turned out to be a very pleasant surprise. Nice room, good service and the Jambalaya was delicious. However, the Italian restaurant at Paraiso Beach was beyond belief! Not only did I enjoy the best spaghetti and meatballs of all time but that may have been the best meal of my lif [... read more]e! When I was already stuffed with the original serving, I asked the waiter for a bowl of the sauce just so I could continue enjoying that flavour! OMG, it was good! Will we be going back in February for our 40th visit AND 30th anniversary? Oh, yes! By the way, we have tried higher-end resorts like Sandals Antigua. What a waste of money that was. Iberostar Paraiso Maya IS paradise!

Platinum Yucatan Princess: Excellent service and very nice resort

The resort itself is beautiful and very well maintained. We stayed in building 5 which was awesome and also nice and quiet! please be aware that the main pool is very loud and busy so staying near it is not as quiet!

Barcelo Maya Colonial: Something for Everyone

First impression, this resort is extremely clean and beautiful. The lobby is elegent and spacious with lush gardens throughout the resort. The rooms were large and very nice. We went Premium, but would not go that route again. Some things we did not get with that package, so not worth the extra money. Pools are clean and lots of room to find a chair or your own little space. The beach is long and tons of room for a lounger or a nice long walk. Gorgeous sun rises here every morning. Yes [... read more] there are tons of rocks and coral in the water, but we were able to find space to walk in without hitting the rocks and loved the clear blue water. The water activities were plentiful and easy to use and lots of fun. The staff were nice, but again would not go Premium again as they were not overly helpful and customer service is not a priority at all. The buffets were actually better than the al al carte's as there was much more selection and better tasting. The exception was the Mexican restaurant where they served extremely good food and they were very attentive.

Grand Sirenis Mayan Beach: Beautiful resort

The grounds here are very well maintained and nicely landscaped. The rooms are very large and roomy. The frosted glass between the bathroom and bedroom does take some getting used to. A little less privacy than one would want. The food in the buffet was good and there was a lot of variety. The steak in the Steakhouse was disappointing, very tough. One drawback was that the concierge will be asking you to go on their tour of the place, which is essentially selling a time share. Overall a lovel [... read more]y resort with lots to do.

Blue Bay Grand Esmeralda: Beautiful Blue Bay !!

Hotel. WEll kept grounds .. larger resort so the larger pool and beach is a five minute walk or you can wait for the carts. Be aware sometimes it is frustrating waiting for them and you might as well walk Bars. Beach bars..No swim up but no worries you really need to get out of the pool occasionally to go to the washroom and get yourself a drink or you do have waiters and waitresses serving you as well! The swing bar is by the beach is so fun!! not just sitting but swingging. Cool idea and  [... read more]it's open until 1 am. Large pool also has two more bars ! Beautiful pool !! Beach. lots of lounge chairs and go early to put your towel down. I think there should be a time limit on towels however this is a problem with all resorts. It is a respect thing..if you aren't going to use the chair don't put your towel there. Mabye until after you eat but then come get it . the water is murky and the bottom is rocky and roots however if you go a little further down you can find a sandy bottom. there is a lagoon further down the beach about ten minute walk. Rooms .. very well kept and beautiful showers~ no problems with water !! Third floor was much preferred for musty smell which you will get in most resort due to the climate . Safe worked perfectly ! well stocked fridge and lovely balcony ! Bed was too hard for me however I need a softer bed with my back issues. my daughter had no issues. NO disco but the Black and White bar/lounge area is open 24 hours. Yes you can get a drink anytime however the music stops at 1 so you can bring your own if you want to listen to tunes. I still think they need a disco. Things go quiet and then dead at 1. A disco would help for sure. WE didn't take in excursions as we have done these in the past but instead went to Coco Bongo as Gloria and Jorge had recommended this and though we were very hesitant with the cost considering the exchange we were both so happy we did~ What a night ~~ absolute blast and we were not disappointed with the show and our staff !! We did Italian, Mexican and Oriental a la cartes. We were not disappointed in any .. I was so impressed with Italian having gluten free hot bread. Careful though I don't think sometimes the fish is cooked enough

Bahia Principe Explore Akumal: Wonderful time at Bahia

This was an amazing resort. The food was delicious (especially Arlequin and Alux) and the beaches and pools were excellent. we liked the fact that you could snorkel as the waves were blocked by barriers. If you wanted waves, you could go further down the beach. the service was also top-notch. everyone was friendly and helpful. The wifi was free and relatively fast. We enjoyed a trip to Tulum, Playa del Carmen and Akumal for snorkelling with the turtles. We are already planning on gong ba [... read more]ck next year. We stayed in villa 66 which was right on the beach and was worth the extra money.

Grand Riviera Princess: Resort to look into!!

We arrived late at night and checked in with ease; however the room numbering system confused us a bit lol. The resort is large enough with several pool options which is great if you want to relax or if you want to party there's a place for you!! There are 3 swim up bar pools which was so nice (the pools could use some maintenance as quite some of the tiles are missing). Most of the restaurants are good; however the buffet selection (2 of them) have limited selections compared to other reports a [... read more]nd the steakhouse as well as seafood restaurants were a huge disappointment with over cooked dishes and very poor presentation (I mean a piece of meat dropped on a plate on its lonesome). The hotel is Very Clean and the Staff are for the most part very helpful and friendly. We'll be going back I'm sure.

JOIA Paraiso by Iberostar: Best Ever Vacation

Having raved about our last trip to the Iberostar Grand Paraiso in Nov./2014 to everyone who would listen, we were worried it would not satisfy our memories, but low & behold it not only met our expectation, it far surpassed them. Our room (oceanfront superior) was large,airy, extremely well kept, with a great view. The staff, if possible was even friendlier & more accommodating than last visit, from room maid to butler to concierge to all bar & food staff. The meals at every venue were superb,  [... read more]the buffet outstanding. The grounds, the pool, & the beach were spotless, the golf course was as good as any resort course I have played. We are thinking of trying the Grand in the Punta Cana in the spring but hope to be back in Mexico next fall.

Bahia Principe Explore Akumal: A Good Resort For An All Inclusive Experience

Overall a good resort for an all inclusive experience. I would not recommend if your looking for a "boutique" or "luxury" hotel. Beautiful grounds, nice beach, friendly staff, clean rooms and an impressive operation. A few things to keep in mind: 1. All the alcoholic drinks are diluted. If you want to catch a decent buzz, stick to the top shelf tequila (from what we experienced this was the only thing that wasn't diluted). This includes beer - only option was watered down flat XX. We ended up [... read more] buying beer from the gift shop. 2. Be mindful of the quality of food, especially meat and fish. It won't register well if you over indulge. Stick to the local dishes and stay away from any American or "international" food. Tequila is the best restaurant. 3. If your looking for an adult experience (ie. Honeymoon / Couple Vaction) the only hotel in the complex (there are a total of five hotels) that is truly adult only is the Siann Ka'an. We stayed at Akumal which was advertised as Adult only but there were a lot of children around every day. 4. All the bars close at 11pm and most pools close at 8pm. Would of been nice to have a late night pool or bar. After 11 if you want drinks the only option is at the night club and sports bar which are ok. 5. I recommend getting out of the resort for a day or two and checking out the carribean sea side of Tulum. Great strip of restaurants, bars and cool shops. Only $25 (20 min) cab ride from hotel. This review isn't for everyone but if you are looking for a good time with your partner or group of friends and are into food/drink culture keep my points in mind! :)

Bahia Principe Explore Coba: Good Time & Sunshine

The hotel was very big and spread out. It was always clean and well maintained. The food was good, lots of selection in the buffet. The cooking show was awesome at the Japanese restaurant. Friendly staff. The beach was not very close but you can take the trolley which takes 5 minutes. Overall we enjoyed the resort and won't be strangers!

Bahia Principe Explore Tulum: This hotel is awesome

This hotel has a great beach. There are a lot of pools. It also has a great service and a big choice of food at the buffet. There are good restaurant whit fast service. Since the hotel is very big they offert transportation that brings you in a different part of the hotel . The transportation comes very often.

Akumal Bay Beach and Spa Resort: Waking up every morning to the view is exactly what I needed

Be as busy as you want or relaxed as you wish. We loved Akumal Bay Beach and Wellness Resort to the fullest. It was nice to be all inclusive, no wait in buffet or for Ala cartes (4). Drinks were plentiful and your choices to the limits. Lots to do- snorkelling is A one, meditation, yoga, water zumba, swimming in blue warm waters with Sandy beaches and other activities - your choice. All within 5 min or less walk! Rooms are spacious, clean and up to date- all rooms gorgeous with a lovely view and [... read more] imagine a hottub on the deck. What more to say. We cannot wait to return. Thanks to trip central Cathie M. for her advice and support. (It is a part of RCI, infidelity club, but don't let it scare you off)

Grand Sirenis Mayan Beach: Great resort

Everything was wonderful at the resort, If I could say anything it would be that they have to invest in better beds. They are very uncomfortable. Also the lack of privacy to the bathrooms is a little weird when you are with your family.

Platinum Yucatan Princess: Awesome time!

Check in was a breeze. Room was clean and well furnished. Swim out room Is a must. Food was excellent and staff was friendly and attentive. Ala Cartes were all very good and enjoyable. The only downside was the beach area was a bit of a let down.

Bahia Principe Explore Tulum: Excellent

Second time at the grand Bahia Principe tulum hotel. It was excelllent. Lots of renovations happening in the lobby.Perfect and safe location. Great food. Took a collectevo into playa del Carmen for the day 40 pesos per person.

Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun Resort & Spa

Tripcentral.ca team RE.: Our recent stay at Royalton Riviera Cancun Resort and Spa – 4 November to 11 November 2016 Here are our comments about our trip review to the Royalton in Riviera Maya. We travelled with our friends and their young daughter of 4. Overall we were pleased and happy with our stay at the Royalton, However, we do have some comments that we hope will help you improve their offering. Sunwing: We tried to board early the Montreal to Cancun flight considering that parents  [... read more]with children are always called to do so prior to most of the other passengers. We were not pleased at all when the Sunwing employee at the gate reminded us in a very stern manner that she had not called for parents with children to board. We propose that this employee revectors her career where she will not deal with customers. The rest of the flight as well as the return flight were fine. Royalton Riviera Cancun Resort and Spa: The transfers from and to the hotel were fine. Upon arrival, at approximately 11:00 AM, we were graciously welcomed and checked in without any problem. The lady that checked us in did a great job to find us 2 separate rooms close to each other, our friends and us. We would like to propose, if possible, that the flight time from Montreal be delayed from 06:00 to 10:30/11:00 AM with an arrival time around 03:00 PM in Cancun in order to eliminate the 4 hour wait we had prior to accessing our rooms. Speaking of rooms, we would like to note that ours was not inspected prior to our arrival as the toilet bowl was not flushed by the last user and one of the sinks was blocked. Maintenance staff came promptly and fixed our problems. After check-in we were then met by a Butler who, as we gathered later, sole purpose was to convince us to purchase local tours, encourage local shops, etc. One of his first lines or sales proposition was that if we were ¨good¨ during our stay we would obtain greater benefits if we were to come back for another stay at the resort. Wow what a sales proposition, the resort does not think that you are worthy of such benefits now but if you behave they will really treat us better on your next visit. I think that the sale proposition of the resort show be to make sure that we really enjoy our first stay which should motivate us to later come back to the resort for another stay. More positive statement and not as derogatory. We were also recommended to attend the 1.5 hours ¨Welcome meeting¨ the next morning to again listen to the sales pitch of different vendors, we assumed, as we were already welcomed by the Butler. We declined to attend such meeting, returned the gift coupons offered to us upon arrival and released the Butler of his duties with us. He was very surprised by our decision and claimed that he may lose his bonus on account of our decision. Interesting comment! The hotel set-up is good and we liked the proximity of the beach with the pools and restaurants. The beach needs to be cleaned on a more regular basis to get rid of the ever-present algae. Food should be available on the beach. The entertainment is excellent and we really enjoyed the shows. The restaurants and bars were fine with a few exceptions. Le Marché was the best restaurant with its variety and quality of food and where we ate on a regular basis. Other good spots were the Mexican (Agave), the Mediterranean (Opa) restaurants. We were not impressed with the quality of food at the Caribbean restaurant and found the food at the Italian restaurant ordinary. Interesting note about the Italian restaurant, we were told that to be seated upstairs for dinner, we needed to purchase a bottle of wine. Never had such a condition imposed in all our traveling around the world, bizarre. Speaking of wine, to our knowledge we never saw, during our stay, anybody purchase a bottle of wine. I would think that is because the prices of your wines are exorbitant and in some cases 5 times the regular prices of the same wines in the SAQ in Quebec, I do not know about the LCBO prices. We would like to comment on the food at the Zen restaurant but were never able to get a reservation after 3 tries. The one area that is excellent is the staff at the resort. Nothing but praises are deserved by all, pleasant, courteous, attentive and responsive. Zouina Benmessaoud Eric R Baldwin

The Fives Beach Hotel and Residences Playa Del Carmen: Wonderful Trip

We recently returned from a seven day visit to Azul Fives. We had a lovely time at the resort! The food was wonderful. Our favourite restaurant was the Sushi Restaurant. Staff were very helpful - in particular, Eduardo our concierge, Justina in the Brassiere restaurant and Paulina at the bar at Villa 15/16. The only negative I would say about the hotel is the distance one had to travel to the beach. We were located in the furthest villa (great room) - it took about 12-15 minutes to walk  [... read more]to the beach.

Bahia Principe Escape Sian Ka'an: Amazing value for your money!!

This was our 1st time to Bahia Principe Sian Ka'an and probably won't be our last! Food was incredible, all staff from our check in to check out were amazing and very friendly. We always received an "Hola" and a smile from every staff member. Pools were small yet never had an issue finding a chair. It is a short ride to the beach and we never waited more than 5min for a shuttle. Rooms were spotless and cleaned everyday. We are in our late 30's and we felt like we may have been the youngest guest [... read more]s there. Which was not a problem haha. We wouldn't hesitate to return to this resort.

Bahia Principe Escape Sian Ka'an: Great Couples Retreat

Nice resort with a modern design. We had a penthouse suite with rooftop terrace which was a nice escape from the goings-on resort. Excellent, friendly staff. It was only a short tram ride to the beach at the sister resort. Was great to snorkel with the many fish on that section of the reef.