Playa Caleta: Perfect for the price

Had a great time. Would recommend as it was a great resort for the price. Would recommend if you know Cuba and are not expecting the moon as they are in short supply of a lot of stuff. However, it was sunny and we had a great time!

Memories Caribe Beach Resort: Great Resort

Check in went smooth. Welcome drink upon arrival. Room clean and spacious. Food good and plentiful. Coffee and tea good and hot at Bars and Beans Cafe. Great ice cream Beach nice and sandy and shallow 24 hour bar had good pizza's. One day we did have warm shower water Staff and grounds great

Playa Costa Verde: Good resort

We enjoyed our stay at the Playa Costa Verde. Everyone was very friendly..the pool was alway kept blue not green in color..Very clean resort.The a'la cart restaurants were really good.Our fav was the Japannese restaurant..Cuban and Italian were also good. We didn't eat much at the buffet but when we did it was okay,never went Hungary,a buffet is a buffet LOL..We ate a lot at the bar/ restaurant by the pool. If they were low on food they always made us a good lunch with the best Piña Coladas..Th [... read more]e staff were just awesome..The beach is beautiful,lots of chairs.. The staff at the front desk are not friendly at all..Didn't matter who you talked to it seemed like they didn't want to be there.. Rooms could use a bit of an upgrade but they were very clean,the housekeeping ladies( ours) were great.. Not much to do at night and entertainment was not the best.. All in all its a 4* resort with a mix of 3 1/2. We would recommend it and go back if the price was right..

Paradisus Princesa Del Mar: GORGEOUS

Beautiful gorgeous Hotel we up grated to royal service amazing service it was paradise Service was excellent Breakfast was very good, Lunch not bad The food at supper time not good at all very little And not very well cooked The best restaurant was the Hill Top restaurant

Grand Memories Santa Maria: Wonderful for Families

Hotel was great for families. Pool: was clean and lots of chairs. Kids club: was always open and kids enjoyed it. Food: We are not picky eaters and thought the food was great. We heard it was a lot better than other Cuban resorts from talking with people at the airport at the end of the week. They had an unlimited lobster dinner one night and turkey dinner another. Always had fruit, salad bar and rice or mashed potatoes that were so good and creamy. A station cooking steak, fish or  [... read more]pork chops each night to order. A pasta station and stir fry station as well. Lunch we usually had shredded beef and rice, hotdogs, hamburgers or chicken sandwiches by the pool but the buffet was very similar to dinner. Breakfast they had Omelette bar bacon, hash browns and fruit, plus a toaster to toast bread. Beach: the most beautiful white sand and turquoise water ever. Not very crowded, and a special “diamond club” adults only section if you want to get away from the kids. Rooms: older bed that was a touch on the firm side but the showers had super strong water pressure, the room had ice cold A/C, a mini fridge and balcony overlooking pool side or beach side. Entertainment was very good as well. Kids show at 8-8:30 daily and adults show from 9:30-10:30. Hotel in general: it is a very large hotel and if your building is on the outer edge you will do a lot of walking. At night the paths aren’t lit up very well, but never felt unsafe or got lost. Hotel borders on a market that has restaurants, craft tables, clothing, jewelry, ice cream, popcorn, and other touristy Knick-knacks for sale. Only downside was that we got lots of mosquito bites on the first night Bc we weren’t wearing bug spray. You couldn’t ever see or hear the bugs, but they def got us while watching the entertainment and walking around at night. Wore bug spray on lower legs after that at night, and never got any more bites.

Paradisus Varadero: Beautiful and Scenic Resort

Upon arriving the resort was very clean and inviting. The gardens and scenery very beautifully maintained. The beach is breathtaking. The service was a little slow. Our consigliere reserved all of our dinner reservations which was nice. The push for excursions to Havana was pretty aggressive... I was told it was an hour to get there it was 2 hours. I was told a cheaper lunch place would be provided it was $20 cuc per person which is about 28 CAD. The restaurant servers were basically  [... read more]dressing in as little clothes as possible and I was with my 13 and 12 year old daughters.. The excursion wasn't appropriate to our family whatsoever. It wasn't considered so please chose wisely and consider they are just pushing for most expensive excursions and do not consider anything else when recommending.

Melia Jardines del Rey: Wouldn’t return

The resort itself is beautiful, as it’s only 5 years old. We took a taxi from the airport and got checked in right away instead of having to go through the weird check in process this resort has where everyone waits in a room and they take everyone’s passports and return to call you one by one. It was nice to get checked in immediately! We got to our room in the dark and had a long day of travelling. Our tv did not work and our toilet did not flush. The next morning someone came and “fixed [... read more]” the toilet but it never did flush properly. It would ONLY flush liquid, not toilet paper or #2 lol.. The tv got fixed two days later which wasn’t a huge deal but was still nice to be able to relax and watch something at night. The resort is really large so it’s hard to know where you’ll want to be for the day. You never know which pool is going to be more entertaining that day. On that note, we didn’t see ANY entertainment by the pools until our very last day there. The pools had lots of dirt and algae on the ground and sides. My 5-year-old son cut two toes one day from swimming in the pool. The pool bartenders were pretty good although you could tell who tipped more than who because they definitely prioritized based on how much they were tipped. We tried so many different coffees and cappuccinos and never enjoyed any of them. We’ve always enjoyed the coffee at the other Cuban resorts we’ve visited. All of the bars ran out of things all the time. One day you’d be able to order something (ie mojito) and the next you couldn’t. We got sick of the basic drinks really fast! The water from the bars and restaurants was really good and tasted like back home, which was nice! The other resorts we’ve visited you could taste the difference and I’m wondering if they were actually giving us bottled water or not looking back. The week we were here it was super windy so the beach wasn’t as enjoyable but that’s by no means the resorts fault. The beach was beautiful and still very busy despite the wind. We couldn’t find chairs so we were sitting on our towels and it was disastrous with people just walking on top of our towels and also the wind blowing. Would have been better if we’d got there earlier and found a spot. Again, the wind wasn’t something the resort could have prevented. Perhaps having more chairs available would help but even still we were being hit with sand near the water and had to wear glasses to keep it out of our eyes. The food. It was relatable to the other resorts we’ve been to in Cuba. There was always something you could eat. My son lived off hot dogs which actually tasted great. However they’d bring out small amounts of the better things at a time and the other rude tourists/Cubans would take THE WHOLE TRAY. Hash browns in the morning, for example, were extremely hard to get. It was partially the resorts fault though, as there would be one tray of the good stuff and no kidding 5-10 trays of the same rice or cut up hot dogs. We paid for a lobster dinner. $20CUC per person. They told us to come at 6:30. We came and sat down. By 8:00 we still hadn’t even been served a drink. My fiancé went to the manager and asked what’s going on and said not to worry about getting the food to us and we would go to the buffet. They rushed the food over to us immediately and it was cold... it was disgusting honestly. The manager said to find him the following day and he’d make it right. The next 4 days we were told every day there was no manager in. Finally on our last day we demanded to speak with a manager and were again told no manager. Finally they said ok fine and got the manager. He told us to come for 6:00 and he would have lobster dinner ready for us because we had to leave by 7:00. We got there at 6 and no one was there. Come 6:15 he went to find the manager and every one acted like he was crazy and no one had told him he’d get another lobster dinner. They finally gave us a free a la carte, which we could have had anyway because we only used 1 of 3 through the week. The Mexican a la carte was fantastic. The Cuban was terrible. It was at the restaurant on the beach so we were eaten alive and it was pitch black out so it wasn’t even like it was a nice view. They didn’t offer to seat us or anything, we had to go up to them to ask to be seated. Then we sat for half an hour without even being handed a menu so we decided to just leave and go to the buffet. Other people at the same dinner were telling us they waited over an hour to even order. It wasn’t busy so I have no clue why this was happening. All in all, we made the best of it and had a good time still but I absolutely wont return to this resort or recommend to my friends! We love Santa Lucia Camaguey, however we wanted to try somewhere closer to the airport for our sons first trip. Also the entertainment at night was so wonky. They have this massive beautiful theatre and plenty of very comfortable seats but they rarely had shows in there? Most of the time they were on this tiny terrace that only had a few tables or in the lobby which also had limited seats. It was really weird!!!

Don Lino Hotel: My favorite small resort

Smaller relaxing friendly resort. You can travel alone and always be talking to guests or staff if you want. Very friendly atmosphere. Towns and sites are near by. Feel the real cuba I stay in the bungalows, it feels like you are in a log cabin but with nice tiles on the floors and bathroom but the rooms are clean and nice as well. Always a good variety of food.

Melia Cayo Coco: What a beautiful trip!

This was our second trip to Melia Cayo Coco and we were not disappointed! I love the complete service that is found at the resort. It is clean, spacious, right on a white sand beach with a beautiful pool option as well. There are activities on the beach and around the pool all day if you want to be active or you can choose to just lounge. A number of restaurants providing great food and one 24 hour restaurant so it doesn't matter what time you arrive you can eat. The a la Carte restaurants  [... read more](3 choices) provide scrumptious food (you must book a reservation). The Buffet is open for breakfast, lunch and supper with a wide variety of tasty foods. We will go back, actually many of the people we met there have returned year after year to this resort!

Sanctuary Cayo Largo: Nice place

The grounds and public areas (including washrooms) are well cared for and clean. The staff are pleasant although a bit slow and most don't understand English. The buffet is set up beautifully - not much variety though - and service is good both lunch and dinner. Not so much at breakfast - service was almost non existent - cooked my own bacon every morning and waited and waited for someone to make my omelet. One morning a waiter finally came in and made it. Both times I've been there there i [... read more]s no beach - just crazy waves hitting the rocks but it is pretty. One reason for going back is the lovely 8 minute bus ride from the airport and the use of the Bella Isla and Iquana.

Paradisus Princesa Del Mar: Excellent resort

I highly recommend this resort. This was my second trip to Cuba and by far the best time. The resort was extremely clean and the staff was very accommodating. They went above and beyond to make sure you were having a great time and enjoying all amenities to the fullest. Breathtaking views from our balcony which overlooked the resort pool and the ocean. Can't wait to go back. A special thank you to Odalyse who was our personal concierge, she was amazing and took very good care of us.

Paradisus Varadero: Great, calm and peaceful, large resort

Perfect for dowtime, quiet, couple visit. Beach is incredibly beautiful, private and large. One of the best in Cuba. Downside, is the hotel is doing renovations, painting, drilling, building, very noisy and not pleasant for a peaceful atmoshpere. Once it will be completed, will return but not during contstruction. Great staff! Food was great too, buffet had good options. Overall great location and stay just not renovations.

Blau Varadero: Good Choice

This was our first stay at the Blau Varadero. The room was spacious, with a view overlooking the pool area. We liked the location of the room - on the main floor, near the restaurant, piano bar and elevators. It was great for a person like myself with a mobility issue. The food selection was great, but not always to our liking. Nevertheless, we always found something to enjoy. The beach was close by, and there was never any shortage of chairs. The a la carte restaurants were good and the service [... read more] at all restaurants/bars was excellent. We had a minor issue with room cleanliness at the beginning, but that was resolved quickly.

Sirenis Tropical Varadero: Not the best vacation :o(

I was really excited about our vacation to the Labranda. Based on the reviews I had read on Trip Advisor it sounded absolutely amazing. The hotel itself is quite nice but we ran into a few problems. We had adjoining rooms with our kids. Our room smelled like mold and had mold and mildew in the bathroom and the ceiling was leaking, the adjoining doors did not work etc. They did switch our rooms and that fixed both problems. Then we had no hot water for 2 days. Everytime we called the front des [... read more]k they either didn't answer or they would put us through to someone else and that person would only say "WE WILL SEND A TECHNICIAN". Our first night he showed up to our room at midnight! The buffet food was horrible (and I have been to Cuba a few times and it was not this bad) and the a la carte restaurants were awful too (Italian and Fusion-Spanish). Some staff were very friendly and helpful and others did not really want to help if you didn't speak Spanish. I kept trying to be positive but it definitely was not great.

Paradisus Princesa Del Mar: Very nice resort. Not too big which is very good for this excursion.

This resort was great ! Just the right size for this trip. Could use a little updating but is good. The staff, especially the main lobby bar staff were FANTASTIC ! This trip it rained every day, not a big deal. The name of the game is relaxation ! The front lobby entertainment and staff were awesome ! The facility was very clean. We travel to Cuba 4/5 times a winter and this will be our go to resort ! Kety, Mario, Alexander, Xavier and staff made the week ! Thanks Captian Kirk Carter

Melia Marina Varadero: Worst trip to Cuba

Our experience to Melia Marina in Varadero Cuba was our worst trip ever. 9 out of 10 travelers that we've meet will never returned. Services was poor, you felt you were bothering them when ask for some small service like cleaning a table so other can used it, or when requesting some coffee or water it's was a burthen. Some of the server says they will get it but never returned. Hotel is not well maintain and its falling apart. All pillows from the lobby or rooms were all filthy. Pool and be [... read more]ach chairs where damage and not enough to accommodate all the guess. Gym is a joke, 7 out of 8 exercise equipment where damage and the weight room was extremely small and limited of weights equipment. Bad service at the buffet, guess service and bar. Staff aren't happy at all. Only one Bar with one bartender and it take at least 15 to 20 min to get one drink if not longer. So we avoid the bar. Most of the guess during our stay were all looking forward to go back home. Always out of stock, wine red or white is only limited and often out of stock, fruit is only pineapple and water melon. Eggs and coffee for breakfast was a challenge to have and every morning I was getting upset with the services and that is not a way to start my day in the south. We've waste a week of vacation plus money to go to Cuba.

Melia Las Dunas: Resort look nice from outside

Room had bad smell, cover up for mattress was extremely dirty,in the bathroom no hot water or little bit warm, water pressure in the shower very low. In the buffet plates and cups dirty and tables dirty too. Had to look through pile of plates to find clean plate.

Paradisus Varadero: Exactly what we paid for

This hotel was good, the reserve rooms were nice, clean and the balcony was nice. The kids zone is old and needs to be updated the slash pad is also old and needs some work but it is fine for the little ones. Love the big pool on the main side of the hotel overlooking the ocean it is large and you can walk into it great for our little one. The beach was nice a little rocky but it was still beautiful. The lobby and entertainment and staff were also very nice and enjoyable however the food was  [... read more]awful and we were all hungry. The snack bar food was hot and prepared to order the buffet was somehow cold all the time with very minimal selection. However, for $1200 each for 7 days I’m not complaining :)

Playa Caleta: Below reviews confirmed....

Very old and not well maintained hotel. Elevators are slow. Rooms are crusty. My shower head holder was broken so had to hold the shower head to shower. Food is very concerning. Maid was amazing, but most of the staff were not helpful and not nice. The beach and pools were great, even considering the windy and cloudy weather. Entertainment is almost non existent. Resort is like 90% russian, 5% quebec and 5% rest. I recommend the catamaran excursion and renting a moped into Varadero city. It  [... read more]is very safe in Varadero and in Havana for the most part. I also really recommend doing a 4.5-5 star resort if you're in Cuba. It's really not worth going lower for your health's sake. I really can confirm what the reviews say before me... I read them all and I agree with them.

Gran Muthu Imperial: Amazing!

Resort was beautiful and exceptionally clean throughout! Staff were wonderful. Beach is beautiful. Complaints about food in Cuba resorts is common but we were never left hungry and always able to find something to eat. Definitely would return.