Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Jeni  - 

Verified Purchaser

Sol Palmeras: Our Amazing Holiday

The hotel was beautiful the staff was friendly it was very clean and well maintained. It was close to town. Easy access to the bus and there was a shuttle to another market near by. Some bars were open 24 hrs access to food a small store on site

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Laraland123  - 

Verified Purchaser

Sanctuary Cayo Largo: Hidden Gem

Beautiful oasis of wooden cabins connected by suspended bridges, adjacent to a great pool, resto and bar AND a sister resort you have absolute access to! If you are like me, an all-inclusive can get boring after 3-4 due to repetition...well this place has much to offer in order to keep the diversity alive and you can also visit the other resorts a short distance away. Direct access to a beach in calmer waters, yet some chairs on rocks available when seas are rougher. Some might find the bus+boat [... read more]

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Sara  - 

Verified Purchaser

Iberostar Coral Holguin: Really Nice Resort

The Coral Level at this hotel was great. Beautiful rooms with a soaker tub and separate shower stall. The pool is right at your door. There is butler service so if you need anything they will help. Daily towel swaps for the pool towels and turn down service. The wait staff are around you all day asking if you would like a drink. They bring it to you poolside which is wonderful. The down side of cuba is they run out of food items on the menu so you are eating a lot of the same things which [... read more]

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Private  - 

Verified Purchaser

Memories Cayo Largo: The Good, the Bad and the Ugly

The Good - beautiful white sand beach that goes on for miles with no other resorts west of this resort. Also most of the staff at the resort was friendly and helpful and the hotel is only a 5 minute drive from the airport. The Bad - the beautiful beach was completely washed away after 4 days into the stay when the extremely strong winds started and stayed on for the next 3 days. The food was average with hardly any fresh fruits and vegetables and buffet food is usually cold with no warming tr [... read more]

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World travel 13  - 

Verified Purchaser

Melia Las Dunas: 5/10 Melias Dunas

I was in this resort about 10 years ago, and I was very happy, but this time I was very disappointed. The worst part was the poor hygiene in the restaurants and the bedroom. The staff are wonderful, the beautiful gardens the beach and pool the paradisiacal.

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Great Resort

For Cuba this is cream of the crop. The rooms are upgraded and spotless. The food was the best ive had out of the 3 times ive been to Cuba. The drinks were amazing. Pools are stunning and clean. The beach sucks. If youre look to spend lots of time in the sand and ocean this isnt the resort for you.

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Vicky  - 

Verified Purchaser

Sirenis Tropical Varadero: A Wonderful stay Labranda Hotel!

My family had a good stay at the Labranda Hotel! The pool quite big and clean. The beach can be a little bit crowded but there is a big stretch of the beach where you can try to find a spot that you want. The food at the buffet is good. The special dining areas are quite a disappointment though because of the long wait and the food is not that special. The staff are generally friendly specially at the dining hall.

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Marius  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: January 3-10, 2020 sejour

This is the second time in less than a year we are staying for a week at Royalton Hicacos in Varadero because it is a great resort. I have to say that the rooms are a bit outdated they are very clean with good quality mattress and bedding, mini bar, coffee, etc. The room maid did an excellent job every day (building 2500) and Davis the butler was very nice and helpful. Actually all the people are very friendly and helpful trying to make your stay a nice experience. Very good quality drinks, e [... read more]

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Paradise on Earth

My new husband and I spent our honeymoon at this resort from January 3rd to the 10th, 2020. We were both pleasantly surprised from the moment we stepped into the lobby. Check in was quick and efficient and our room which was on the top floor of the main building was INCREDIBLE. Clean, spacious with a separate sitting area, full bathroom with a soaker tub, double sinks and a rain fall shower. Super clean with a breathtaking view of the ocean. Every morning it amazed me to open my eyes and lo [... read more]

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Catwoman  - 

Verified Purchaser

Hotel Villa Cuba: Not disappointed

I did not have any expectations when we booked this hotel, it was New years and we booked on price. It was clean and staff helpful and friendly. There was always something to eat and my husband and I enjoyed the 2 a la carte restaurants. There is a local bus that runs downtown from the hotel for a few dollars - that was convenient. Would I stay here again- only if the price was right. I know Be Live has recently taken over this hotel so maybe improvements are in the works. We took a day trip in [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Not the greatest resort

Wifi didn’t work. Our shower didn’t work. Our toilet didn’t work. They were constantly “out of stuff” and the service was very mediocre. Overall the resort needs improvement. Disappointed with my stay.

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Gioperro  - 

Verified Purchaser

Hotel Bella Costa: Bad experience

the rooms were very dirty there were cockroaches the air conditioning did not work they had to move from room 2 times, in the corridors we found several water leaks and the cleaning service of the rooms very bad do not change the towels and sheets daily very bad

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Twice a year isn't enough  - 

Verified Purchaser

Playa Pesquero: One of the Best Holguin has to offer

There is a reason this resort has such a high guest return rate, and once on site we saw why. The buildings the grounds and all amenities are well kept. The beach was clean, had ample chairs and shaded areas, hobbie cats and paddle boats to book and take out, along with snorkeling masks. Drink service on the beach, a tiki bar and pizza place beside the bigger snack bar (the food available down there was great). Service was friendly and sincere. The pool areas offered something for everyone, a  [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: The new area of the resort is nice.

We were disappointed in the service at the resort, saying that we have to point out some of the positive areas ... the concierge were absolutely wonderful, they were helpful in every way. ( thanks to Lilly and Hanset). The bar in the family reception (new area) was also very good, the two bartenders went above and beyond for our family, both adults and children. The beach is lovely, could of been cleaner but we enjoyed the water. The two shows that our family attended were first class entertainm [... read more]

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Private  - 

Verified Purchaser

Playa Caleta: Never again

Grounds and beach were the only great thing about this resort that deserves reviews. Lacking in service, food was ice cold, no paper in any restrooms and hotel itself was not clean anywhere. Hotel ripped you off to exchange money and elevators were never working and had to climb 6 flights every time

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Alain59  - 

Verified Purchaser

Melia Marina Varadero: Much less than good

There are some pluses and minuses for this resort. 1) check in great! 2) room was dated but ok. Rusty plumbing fixtures but functional 3) food, worst we have ever experienced. Same meal every day for 7 days, cold or lukewarm at best. Horrible fruit selection, you name it, it was bad. I know Cuba doesn't have a reputation for good food but this was ridiculous. We have been to Cuba before and this resort wins for worst food ever. 4) staff was minimal, uninterested and aloof. We can not  [... read more]

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Mk4life  - 

Verified Purchaser

Playa Caleta: Good hotel for the budget traveler

Good place to go to for the budget traveler. Great beach and pools. Food was ok for the most part. Rooms all had great views of the ocean. a little outdated in some of the rooms and bed mattress was not that comfortable. Nightly entertainment each day.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Nice resort

Smooth sanded waters, seaweed not problematic, the rooms decent, just the food was pretty salty.. entertainment was decent ... good place to take pictures. The tennis courts are better option than their gym room.

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Mid-range, at best

Grounds were well laid out, and common areas were lovely. Rooms were ok, but bathroom, namely toilet, was terrible ( afraid to use toilet seat-not good!). Gave the impression that cleanup after hurricane was rushed? Public toilets were horrific. Buffet was way too small for the number of seats in dining room, and having staff to slice deli meat, cheese and fruit to order was a pointless waste of time- more staff for omelettes, pancakes, ala carte meat/fish etc would have made more sense. Tabl [... read more]

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Yeliz  - 

Verified Purchaser

Melia Peninsula Varadero: Must Go

This is second time in Cuba. I had great time in Melia Peninsula Varedero. Really nice staff, great food, resonable price and very clean . For sure we will be back. My ten years old son survived without device no problem. You must give a try you don’t regret .

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